Top Answering Service in Mexico City
17 Companies
List of the Top Mexico City Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Mexico City, MexicoServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Professional
VoiceNation has received positive feedback regarding its professionalism, with clients noting the attentiveness and organization of their services. One client highlighted that the quality of information received was significantly better compared to competitors, emphasizing VoiceNation's commitment to understanding their needs. Additionally, the support team was praised for being responsive and effective in resolving issues. Overall, the sentiment reflects a high level of satisfaction with VoiceNation's professional approach to call handling.-
Answering Service for Medical Office
5.0 Jul 30, 2019Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Call Center Services International
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$100,000+< $25 / hr1,000 - 9,999Ciudad de México, MexicoServices provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
Read moreCiudad de México, Mexico
93 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030501 - 750
See All Locations (6)Ciudad de México, Mexico
99 Avenida Paseo de la Reforma
Ciudad de México, Mexico 06030501 - 750
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$100,000+Undisclosed1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +15% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Ciudad de México, Mexico
29 Avenida Presidente Masaryk
Ciudad de México, Mexico 11560151 - 200
+1 267 530-6849
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$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
65% Call Center Services5% Back Office Outsourcing5% Corporate Relocation +55% Customer Service Outsourcing5% Direct Marketing5% HR Outsourcing5% Other Marketing5% Sales OutsourcingFocus Areas
90% Answering services10% Inbound appointment schedulingLaunched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
Read moreMore responsive than most other service providers
Get in TouchConcentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
80% Answering services20% Inbound appointment schedulingPentafon is a call center and Back Office Outsourcing company founded in 2005. The firm specializes in Call Center Services and Back Office Outsourcing.
Read moreCiudad de México, Mexico
Laguna de Mayran
Ciudad de México, Mexico 113201001 - 2000
1 8007368236
See All Locations (3)Ciudad de México, Mexico
Calzada General Mariano Escobedo
Ciudad de México, Mexico 113201001 - 2000
1 8336546287
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$1,000+< $25 / hr50 - 249Ciudad de México, Mexico
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read moreSee All Locations (3)Ciudad de México, Mexico
Miguel E. Schultz 126, San Rafael, Cuauhtémoc
Ciudad de México, Mexico 064706 - 9
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Undisclosed< $25 / hr50 - 249Ciudad de México, Mexico
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +210% Back Office Outsourcing10% Recruitment Process OutsourcingFocus Areas
50% Answering services35% Inbound appointment scheduling15% Virtual receptionistEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Ciudad de México, Mexico
Av Mexico 39-6 Hipódromo Condesa
Ciudad de México, Mexico 0610076 - 100
+34610428617
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Answering servicesLaunched in 2004, Kobrar MX is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Ciudad de México, Mexico
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesEficasia Contact Center, an answering service and Back Office Outsourcing company, specializes in Call Center Services and Back Office Outsourcing. The agency is based in Ciudad de México, Mexico.
Read more -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesPhonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
Services provided
21% Call Center Services44% Customer Service Outsourcing35% Back Office OutsourcingFocus Areas
100% Answering servicesCustomer Service Outsourcing company Zocallo was established in 2011. The company focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
50% Answering services50% Virtual receptionistEstablished in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
Services provided
16% Call Center Services48% Customer Service Outsourcing20% Marketing Strategy +116% Back Office OutsourcingFocus Areas
100% Answering servicesLocated in Ciudad de México, Mexico, TPS Contact Center is a Customer Service Outsourcing company. Founded in 1999, the team specializes in Customer Service Outsourcing and Marketing Strategy.
Read more -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
10% Call Center Services20% Back Office Outsourcing20% IT Strategy Consulting +510% Customer Service Outsourcing10% Email Marketing10% IT Managed Services10% Sales Outsourcing10% Social Media MarketingFocus Areas
100% Answering servicesGrupo Concentra is a small Ciudad de México, Mexico-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Recruiting +310% Back Office Outsourcing10% HR Outsourcing10% StaffingFocus Areas
38% Answering services62% Virtual receptionistContacto Empresarial is a call center. They specialize in Call Center Services and Customer Service Outsourcing and are based in Ciudad de México, Mexico.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
12% Call Center Services28% Customer Service Outsourcing20% Fulfillment +410% Digital Strategy10% E-Commerce Development10% Print Design10% Social Media MarketingFocus Areas
50% Answering services50% Virtual receptionistCustomer Service Outsourcing company Qualfon was established in 1996. The firm focuses on Customer Service Outsourcing and Fulfillment.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Services provided
10% Call Center Services20% Web Development10% Back Office Outsourcing +610% Customer Service Outsourcing10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingFocus Areas
33% Answering services67% Inbound appointment schedulingWeb development company Especialistas Contacto Directo is headquartered in Ciudad de México, Mexico. Established in 2008, the team offers Web Development and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAkro BPO is a midsize IT managed services company based in Ciudad de México, Mexico. Their services include IT managed services and Call Center Services.
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List of the Top Mexico City Answering Services Companies
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$100,000+Undisclosed1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
7.5/40.00/20 Reviews0/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services80% Answering services50% Other -
$100,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
45% Call Center Services35% Answering services55% Other -
$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
65% Call Center Services90% Answering services35% Other -
$250,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
4.7/40.00/20 Reviews0/10 Clients & Experience4.7/10 Market PresenceService focus
50% Call Center Services80% Answering services50% Other -
$1,000+< $25 / hr50 - 249Ciudad de México, Mexico
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services70% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Ciudad de México, Mexico
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services100% Answering services30% Other -
UndisclosedUndisclosed1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
21% Call Center Services100% Answering services79% Other -
UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services50% Answering services65% Other -
UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
16% Call Center Services100% Answering services84% Other -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services38% Answering services75% Other -
UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services50% Answering services88% Other
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