Top BPO Companies in Sri Lanka
37 Companies
List of the Top Sri Lanka BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Sri LankaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
$5,000+< $25 / hr1,000 - 9,999Serves Sri LankaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+< $25 / hr1,000 - 9,999Serves Sri LankaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
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UndisclosedUndisclosed10,000+Colombo, Sri LankaServices provided
20% AI Development20% IT Managed Services15% IT Strategy Consulting +6 services10% Application Management & Support10% Back Office Outsourcing10% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% ERP Consulting and SIFounded in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Colombo, Sri Lanka
Services provided
40% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingSee all 1 projectsInfomate is a company specializing in accounting and data entry services. They are highly rated for their quality and timely delivery, with 100% of reviewers highlighting their strong process orientation and proactive approach. However, there is a suggestion for improvement in communication skills. The company is also noted for its strong culture of integrity and commitment to empowering women and minorities.
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +6 services15% Call Center Services5% Customer Service Outsourcing5% Data Annotation Services5% Financial Advising & Planning5% Logistics & Supply Chain Consulting5% StaffingSee all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
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UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Services provided
65% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing10% Business ConsultingSee all 2 projectsTeqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.
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$1,000+< $25 / hr250 - 999Dehiwala-Mount Lavinia, Sri Lanka
Services provided
80% Call Center Services10% Customer Service Outsourcing10% HR OutsourcingKonnect BPO Technologies (PVT)Ltd is a midsize call center service in Dehiwala-Mount Lavinia, Sri Lanka. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Sri Jayawardenepura Kotte, Sri Lanka
Services provided
60% PEO/Employee Leasing30% IT Staff Augmentation10% Back Office OutsourcingSee all 4 projectsSourceOne is a company specializing in human resources and employee management services, including onboarding, payroll, and employee outsourcing. They are praised for their quality and speed of service, with approximately 100% of reviewers highlighting their timely delivery and responsiveness. Clients also commend SourceOne for their alignment with company values and positive customer relationships.
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Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Document Digitization & Management +3 services20% HR Outsourcing10% Call Center Services10% TranscriptionBusinessfocus 360 is a Back Office Outsourcing company. The team is in Dehiwala-Mount Lavinia, Sri Lanka, and their services include Back Office Outsourcing and Document Digitization & Management.
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$1,000+< $25 / hr10 - 49Kelaniya, Sri Lanka
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingLaunched in 2022, Remote Pro Virtual Assistant is an answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Pepiliyana, Sri Lanka
Services provided
40% Back Office Outsourcing30% Call Center Services30% Finance & Accounting Outsourcing (FAO)Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr2 - 9Colombo, Sri Lanka
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesEstablished in 2020, SkillStates is a Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Kandy, Sri Lanka
Services provided
50% Back Office Outsourcing10% Accounting10% Graphic Design +4 services10% Social Media Marketing10% Web Design5% Transcription5% Web DevelopmentQuickMonday is a Back Office Outsourcing company. Founded in 2013, the company is headquartered in Kandy, Sri Lanka. Their services include Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Services provided
35% Back Office Outsourcing35% HR Outsourcing30% Customer Service OutsourcingInfinity Solutions Lanka (Private) Limited , a Back Office Outsourcing company, specializes in Back Office Outsourcing and HR Outsourcing. The agency is in Colombo, Sri Lanka.
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
60% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingSkybirds International is a small call center service headquartered in Colombo, Sri Lanka. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Wattala, Sri Lanka
Services provided
50% Call Center Services50% Pay Per ClickHeadquartered in Wattala, Sri Lanka, Staunch Triad Global is a pay per click agency and answering service. They offer Pay Per Click and Call Center Services.
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UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Services provided
20% Business Consulting16% Back Office Outsourcing16% Customer Service Outsourcing +3 services16% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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$1,000+< $25 / hr50 - 249Colombo, Sri Lanka
Services provided
25% Finance & Accounting Outsourcing (FAO)20% Accounting20% Back Office Outsourcing +2 services20% Real Estate Law15% Customer Service OutsourcingTellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Nugegoda, Sri Lanka
Services provided
25% Search Engine Optimization15% Back Office Outsourcing15% Web Development +5 services10% Accounting10% Customer Service Outsourcing10% E-Commerce Development10% Social Media Marketing5% Web DesignBased in Nugegoda, Sri Lanka, AcrilSEO is a midsize SEO agency. The team focuses on Search Engine Optimization and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
40% Finance & Accounting Outsourcing (FAO)20% Call Center Services15% Accounting +2 services15% Back Office Outsourcing10% HR OutsourcingFinance & Accounting Outsourcing (FAO) company Finserve BPO Private Limited is located in Colombo, Sri Lanka. Their services include Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
40% PEO/Employee Leasing10% Accounting10% Back Office Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing10% HR Outsourcing10% IT Managed ServicesColomboLink Innovations Pvt Ltd is a small Colombo, Sri Lanka-based PEO/Employee Leasing company. The team focuses on PEO/Employee Leasing and IT managed services.
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UndisclosedUndisclosed50 - 249Sri Jayawardenepura Kotte, Sri Lanka
Services provided
40% Cloud Consulting & SI30% IT Managed Services10% BI & Big Data Consulting & SI +2 services10% Document Digitization & Management10% Mobile App DevelopmentFinetech Consultancy is a midsize cloud consulting & SI company. They provide cloud consulting & SI and IT managed services and were launched in 2010.
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UndisclosedUndisclosed50 - 249Colombo, Sri Lanka
Services provided
20% Accounting20% Back Office Outsourcing20% Financial Advising & Planning +3 services20% HR Outsourcing10% Business Consulting10% Financial ConsultingFounded in 2019, H-Connect International (Pvt) Ltd is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Accounting.
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Undisclosed$25 - $49 / hr10 - 49Dehiwala-Mount Lavinia, Sri Lanka
Services provided
20% Back Office Outsourcing20% Business Consulting20% Custom Software Development +2 services20% E-Commerce Development20% Web DevelopmentFlatorb Inc is a software development company. Established in 2000, their team provides Custom Software Development and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Kandana, Sri Lanka
Services provided
40% Corporate Training & Coaching30% Content Writing Services10% Business Consulting +2 services10% Call Center Services10% Customer Service OutsourcingSee all 2 projectsThrive Advance Consultancy & Training (Pvt) Ltd provides lead generation, lead qualification, and telemarketing services. The reviews highlight their effective client acquisition, sales negotiation, and account management capabilities, which led to a significant increase in sales revenue. Clients commend their professionalism, responsiveness, and adaptability, indicating a strong alignment with client values and budget.
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Undisclosed< $25 / hr50 - 249Colombo, Sri Lanka
Services provided
8% IT Managed Services5% Application Management & Support5% HR Outsourcing +38 services5% Other Application Development3% Back Office Outsourcing3% Call Center Services3% Custom Software Development3% Customer Service Outsourcing3% Digital Strategy3% IT Strategy Consulting3% Marketing Strategy3% Sales Outsourcing3% Search Engine Optimization3% Social Media Marketing3% Web Development2% Advertising2% Branding2% CRM Consulting and SI2% Content Marketing2% E-Commerce Development2% Ecommerce Marketing2% Finance & Accounting Outsourcing (FAO)2% Graphic Design2% IT Staff Augmentation2% Logo2% Mobile App Development2% Other Digital Marketing2% Other Marketing2% Print Design2% Product Marketing2% Staffing2% UX/UI Design2% Web Design1% Conversion Optimization1% Document Digitization & Management1% Email Marketing1% Mobile & App Marketing1% Other IT Consulting and SI1% Pay Per Click1% Recruiting1% Video MarketingVoigue Pty Ltd is an IT managed services company. The Melbourne, Australia-based firm was launched in 2017. Their services include IT managed services and Application Management & Support.
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$10,000+$25 - $49 / hr10 - 49Kolonnawa, Sri Lanka
Services provided
25% Custom Software Development20% Cloud Consulting & SI15% Back Office Outsourcing +6 services10% Other Application Development10% Web Design5% Application Management & Support5% IT Managed Services5% IT Strategy Consulting5% Mobile App DevelopmentDMS Software Engineering (Pvt) Ltd is a custom software development firm. The team specializes in Custom Software Development and cloud consulting & SI and is in Kolonnawa, Sri Lanka.
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$1,000+< $25 / hr50 - 249Colombo, Sri Lanka
Services provided
45% Call Center Services36% Customer Service Outsourcing19% Back Office OutsourcingProvidence is an answering service company. Headquartered in Colombo, Sri Lanka, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Dehiwala-Mount Lavinia, Sri Lanka
Services provided
5% API Development5% Affiliate Marketing5% Application Management & Support +17 services5% Back Office Outsourcing5% Call Center Services5% Custom Software Development5% Customer Service Outsourcing5% Direct Marketing5% E-Commerce Development5% Graphic Design5% IT Managed Services5% Logo5% Mobile & App Marketing5% Mobile App Development5% Print Design5% Sales Outsourcing5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentCode2 Labs is a Direct Marketing company in Dehiwala-Mount Lavinia, Sri Lanka. The team provides Direct Marketing and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Colombo, Sri Lanka
Services provided
50% Call Center Services50% OtherAnswering service company Data One Solutions is in Fort Worth, Texas and Colombo, Sri Lanka. Their services include Call Center Services.
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$10,000+$50 - $99 / hr2 - 9Gonawala, Sri Lanka
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Sales Outsourcing20% Web DevelopmentSalesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
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$1,000+$25 - $49 / hr2 - 9Dehiwala-Mount Lavinia, Sri Lanka
Services provided
15% Accounting15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +7 services15% Web Development10% Custom Software Development10% HR Consulting5% Business Consulting5% Corporate Training & Coaching5% E-Commerce Development5% Mobile App DevelopmentBiz-Elevator is an Accounting company launched in 2020. The firm offers Accounting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Nugegoda, Sri Lanka
Services provided
20% Custom Software Development20% IT Managed Services20% UX/UI Design +3 services15% Back Office Outsourcing15% Cloud Consulting & SI10% Web DesignIn Hounslow, England and Nugegoda, Sri Lanka, Wirestaff is a custom software development firm. Launched in 2010, the team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Services provided
30% IT Staff Augmentation13% Low/No Code Development10% Custom Software Development +11 services5% Back Office Outsourcing5% Call Center Services5% Customer Service Outsourcing5% E-Commerce Development5% IT Strategy Consulting5% Microservices Architecture Services5% Other IT Consulting and SI5% UX/UI Design5% Web Development1% BI & Big Data Consulting & SI1% Web DesignXeynergy is an IT staff augmentation company. They were founded in 2021, and their services include IT staff augmentation and Custom Software Development.
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$5,000+$25 - $49 / hr2 - 9Dehiwala-Mount Lavinia, Sri Lanka
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% E-Commerce Development10% Mobile App Development10% Transcription10% Unified Communications Consulting & SILaunched in 2020, Codimite is a small software development firm. Their team provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed10,000+Colombo, Sri Lanka
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
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UndisclosedUndisclosed10 - 49Sri Jayawardenepura Kotte, Sri Lanka
Services provided
90% Transcription10% Back Office OutsourcingMedSource, a Transcription company, was established in 2008. They specializes in Transcription and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Colombo, Sri Lanka
Services provided
20% Call Center Services20% Custom Software Development20% IT Managed Services +2 services20% Transcription20% Web DevelopmentEvolve Technologies (Pvt.) Limited is an IT managed services company. The agency is headquartered in Colombo, Sri Lanka. Their team focuses on IT managed services and Custom Software Development.
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$100,000+Undisclosed10 - 49Colombo, Sri Lanka
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Sri Lanka BPO Services
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UndisclosedUndisclosed250 - 999Colombo, Sri Lanka
Ability to deliver
21.8/40.014.6/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr250 - 999Dehiwala-Mount Lavinia, Sri Lanka
Ability to deliver
6.3/40.00/20 Reviews1/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Sri Jayawardenepura Kotte, Sri Lanka
Ability to deliver
21.4/40.016.4/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr10 - 49Kelaniya, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Pepiliyana, Sri Lanka
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed< $25 / hr2 - 9Colombo, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kandy, Sri Lanka
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Ability to deliver
5.2/40.00/20 Reviews1.2/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Wattala, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Colombo, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
48% Back Office Outsourcing52% Other -
$1,000+< $25 / hr50 - 249Colombo, Sri Lanka
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Nugegoda, Sri Lanka
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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