SkillStates

SkillStates (Pvt) Ltd is an offshore business process outsourcing company which provides clear and concise solutions integrated to your core business activities which helps your business to function like a well-oiled machine. Working out of Colombo, Sri Lanka which is a growing hub for global outsourcing needs, we are able to provide with talented, experienced individuals with excellent English proficiency and multilingual capabilities ensuring high quality standards for minimal overhead. We at SkillStates focuses on the human element of BPO ensuring the talent acquired is through strategic recruitment to make certain that the cream of the crop will be integrated seamlessly with your business. Providing a nurturing environment for your team in order to serve your customers with the care and empathy truly giving a customer experience, while achieving your key performance indicators and clear cut service level agreements through the right technology, the right people with Strategic development, Leadership and control. With flexibility in time, resources and commitment we grant you a competitive advantage keeping your overheads to a minimum and witnessing your customers satisfied.

We provide resources for,

1 . Inbound contact center services.

2. Outbound contact center services.

3. Customer support services.

4. Data entry & Administration.