TACT (Thrive Advance Consultancy and Training Pvt Ltd) is a Sri Lanka-based corporate training company and Learning and Development company. TACT delivers structured training, leadership development, and learning solutions across Sri Lanka, helping organizations build capability through need-based training programs, not generic training.
Core services: Training and Development, Corporate Training Sri Lanka, Leadership Development, Team Development, Coaching and Mentoring, Soft Skills Training, Customer Service Training, Financial Crime Compliance Training.
TACT's methodology: Diagnose the Need, Design with Purpose, Deliver for Impact. Every training program is customized to the client's capability gaps, business goals, and workplace outcomes.
Training programs: ELEVATE (Leadership Development for first-time managers), INSYNC (Corporate Communication and Customer Service Training), MOMENTUM (Retail Sales Training), BEYOND BOUNDARIES (Customer Experience Training).
FINCRIME MASTERY™ is TACT's Financial Crime Compliance training program, an Advanced CFCS Certification Coaching course aligned to global AML and Financial Crime Compliance standards. The program prepares candidates for the Certified Financial Crime Specialist (CFCS) credential, awarded by ACFCS, covering Financial Crime, AML Compliance, KYC, Sanctions, Fraud, and Financial Crime Risk.
TACT was founded by Greshan Gabriel, MBA, Belbin Accredited Practitioner, with 15 years in Leadership Development and Corporate Training. Rochelle Gabriel, CFCS, ACFCS Accredited Instructor, leads Financial Crime Compliance Training and AML Training, with 15 years in banking compliance.
TACT is a Corporate Training company, Learning and Development company, and Financial Crime Compliance Training provider serving organizations across Sri Lanka, including retail, financial services, education, and telecommunications. Clients include ikman, NEXT CAMPUS, CMS, and John Ford Credit Management, Aero Travels UK, Bloue Lotus Vavations.
Call Center ServicesCustomer Service OutsourcingEmail Marketing
B2C Telemarketing & telesales
$10,000 to $49,999
July 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team members are reachable and flexible for any of our requirements."
Aug 22, 2024
President, Unicell Inc
Nausheek Naufer
Other industries
Jericho, New York
11-50 Employees
Online Review
Thrive Advance Consultancy & Training (Pvt) Ltd provides ongoing call center services. The team is tasked with client acquisition, sales and negotiation, account management, promotion, and performance reporting.
Thanks to Thrive Advance Consultancy & Training (Pvt) Ltd’s efforts, the client's sales increased by $200,000.00 within the first year of the engagement. The team is highly responsive, and internal stakeholders are impressed with the service provider's adaptability and accessibility.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Unicell Inc
Describe what your company does in a single sentence.
We are a smart phone wholesaler based in New York
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Advance Consultancy & Training (Pvt) Ltd to accomplish?
Lead Generation
Lead Qualification
Telemarketing services
SOLUTION
How did you find Thrive Advance Consultancy & Training (Pvt) Ltd?
Online Search
Why did you select Thrive Advance Consultancy & Training (Pvt) Ltd over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Thrive Advance Consultancy & Training (Pvt) Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
1. Client Acquisition (Prospecting)
identify and qualify potential clients within the target market as defined by the client.
conduct outreach activities such as cold calling, email/sms marketing, to generate leads.
2. Sales & Negotiation
develop and present proposals outlining the client's services to potential clients.
negotiate contract terms with potential clients in alignment with the client's pricing guidelines.
secure new client contracts within the agreed-upon timeframe.
3. Account Management
onboard new clients and ensure they understand the client's services.
maintain regular communication with assigned clients to address their needs and build strong relationships.
identify upselling and cross-selling opportunities within existing accounts.
manage and resolve client inquiries and complaints in a timely and professional manner.
4. Brand Promotion & Image Management
represent the client's brand professionally in all interactions with clients and potential clients.
develop and implement strategies to promote the client's brand within the target market.
5. Performance Reporting & Feedback
provide the client with regular reports on activities, progress towards targets, and key performance indicators (kpis) as agreed upon.
conduct market research and provide the client with ongoing feedback on industry trends and competitor activity.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase sales revenue by $200,000.00 within the first year of service.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always delivered the required targets without delay. Their team members are reachable and flexible for any of our requirements.
What was your primary form of communication with Thrive Advance Consultancy & Training (Pvt) Ltd?
Virtual Meeting
What did you find most impressive or unique about this company?
Contactability and Flexibility.
Are there any areas for improvement or something Thrive Advance Consultancy & Training (Pvt) Ltd could have done differently?
No. Everything was perfect.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media & Digital Strategy for Outdoor Renting Venue
Business ConsultingDigital StrategySocial Media Marketing
Strategy Development ConsultingFacebook AdvertisingInstagram Advertising
Less than $10,000
July - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"If you get the chance to work with them, do it — I highly recommend them!"
Aug 20, 2024
Founder, Blue Lounge
Nishadi Fernando
Other industries
Kandana, Sri Lanka
1-10 Employees
Online Review
Thrive Advance Consultancy & Training (Pvt) Ltd was hired by an outdoor renting venue for social media and marketing services. The team provided advice and created a digital strategy for the client.
Thanks to Thrive Advance Consultancy & Training (Pvt) Ltd's efforts, the client saw a significant increase in social media followers, engagement, and reach. The team was responsive, prompt, and knowledgeable. Ultimately, their integrity and quality performance led to the client's satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Blue Lounge
Describe what your company does in a single sentence.
An outdoor renting venue for parties, corperate events, workshops & etc.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thrive Advance Consultancy & Training (Pvt) Ltd to accomplish?
Create a plan to effectively allocate your budget across social media platforms to maximize reach and engagement.
Provide guidance on the best practices for responding to customer inquiries to improve lead conversion and customer satisfaction.
Offer expert advice on adjusting your service pricing to align with market trends and optimize profitability.
SOLUTION
How did you find Thrive Advance Consultancy & Training (Pvt) Ltd?
Online Search
Why did you select Thrive Advance Consultancy & Training (Pvt) Ltd over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Thrive Advance Consultancy & Training (Pvt) Ltd were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Thrive Advance Consultancy & Training (Pvt) Ltd's excellent in advice and guidance. They cut through all the noise and bring clarity. Their focus is on what is effective and what will achieve the objective. They know what works and doesn’t and show you the best way to approach a strategy. One particular aspect of marketing was hard to get my head around but TACT made everything. So clear and easy to understand. When you speak to them you will see. TACTs are knowledgeable and totally responsive, and they have been happy to answer even my most off-the-wall questions. If you get the chance to work with them, do it — I highly recommend them!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
* Increase in social media follower base, engagement, and reach. * Reduces costs/expenditure after streamlined operations. * Increased employee and customer satisfaction.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They are always ready to respond on my questionaries, and working on marketing projects which I can achieve more clients and to improve my client base with their expectations.
What was your primary form of communication with Thrive Advance Consultancy & Training (Pvt) Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I’m glad I've chosen this company to help me to increase my client base within few days. They are a talented and diverse team who can truly make your life easy in every step of the way. I believe I've gotten the maximum value for money through this firm. They work with integrity and deliver exactly as advertised and more. I highly recommend TACT to anyone trying to develop their business in a new way.
Are there any areas for improvement or something Thrive Advance Consultancy & Training (Pvt) Ltd could have done differently?
Seems, there is nothing for me to suggest to them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
Our Story
TACT is a Sri Lanka-based corporate training and Learning and Development company. We help organizations build capability through structured training, leadership development, and team development programs. Our flagship offering, FINCRIME MASTERY, is a Financial Crime Compliance training program preparing candidates for the CFCS credential. Founded by Greshan Gabriel, TACT delivers training company services across leadership, customer service, retail, and financial crime compliance.
Locations (1)
46/8A, Jayasuriya Road, NadurupitiyaKandana, Sri Lanka11320
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