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Home Help Desk Support United States Florida Jacksonville

Top Help Desk Services in Jacksonville

Ratings Updated: April 30, 2026
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3 Leaders 15 Contenders

22 Companies

Country: United States
State: Florida
City: Jacksonville

List of the Top Jacksonville Outsourced Help Desk Services

  • DiscoverTec Logotype

    5.0 5 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    10% IT Managed Services
    25% Web Development
    15% Mobile App Development +6
    10% API Development
    10% Custom Software Development
    10% E-Commerce Development
    10% IoT Development
    5% Search Engine Optimization
    5% Web Design

    Focus Areas

    25% Help desk
    20% Hardware
    10% Cloud Server Migration +8
    10% Managed Hosting Services
    9% Website Maintenance
    5% Disaster Recovery
    5% Managed Software Application & Solutions
    5% Network
    5% Other IT managed services
    5% Security
    1% Governance & Compliance Assessments

    DiscoverTec is an IT Management company specializing in Managed IT Services, including data migration and IT support services. Clients commend their professionalism, with 100% of reviews highlighting their timely delivery and effective communication. DiscoverTec's personalized service creates the impression of being their sole priority, as noted by approximately 50% of reviewers.

    See all 5 projects

    Reviews mention Collaborative

    Client feedback reflects a highly positive sentiment regarding DiscoverTec's collaborative approach. They are praised for their strong communication, responsiveness, and adaptability, which foster a seamless partnership. A client noted, 'Their team operates as an extension of our internal team,' highlighting the effective integration and alignment throughout the project. Additionally, the proactive nature of DiscoverTec was commended, with clients appreciating their ability to anticipate needs and engage in regular strategy calls, ensuring transparent and effective collaboration.
    • Custom App & Platform Dev & UI/UX Design for Pet Devices Co
      5.0 Jun 24, 2025

      DiscoverTec has consistently demonstrated strong, transparent communication and a highly collaborative working style. The team operates as an extension of our internal team and engages consistently through regular standups and strategy calls to prioritize tasks and review progress so we're informed every step of the way. We share project management tools and utilize Microsoft Teams for day-to-day communications to ensure a fast response time and quick alignment on technical questions or blockers.

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    Industry Experience

    DiscoverTec has demonstrated expertise across several industries, including consumer products and services, home services, non-profits, and legal services. Clients in the consumer products sector praised DiscoverTec for their end-to-end app development and deep technical support, leading to significant operational efficiencies and user engagement. In home services, they excelled in digital marketing and SEO, delivering timely results. Non-profit clients appreciated their responsive IT support and data management capabilities, while legal professionals valued their smooth data migration services. Overall sentiment reflects high satisfaction with DiscoverTec's technical expertise, communication, and adaptability, making them a strong match for clients in these sectors.

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    Select Industry to see insights

    Consumer products & services Home Services Non-profit Legal

    View projects from:

    Jacksonville, Florida (2) Queens, New York (1) Orange Park, Florida (1)

    This provider is fluent in 1 language:

    • English
    1 of 1 Jacksonville-based review is 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Jacksonville

    IT Managed Services project highlight

    IT Managed Services for Strategy Consultancy

    5.0 — DiscoverTec provides IT support and managed services for a strategy consultancy, serving as their primary services provider. Read more
    Read Similar Reviews
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  • Reboot, Inc. Logotype

    4.8 6 reviews
    Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    25% IT Managed Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +11
    10% IT Budgeting
    10% Network
    10% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    Reboot, Inc. is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company is highly praised for its effective project management and communication, with 100% of reviewers highlighting their responsiveness and ability to deliver on time. Clients appreciate their deep technical expertise and personalized approach, resulting in enhanced operational efficiency and security across various industries.

    See all 6 projects

    Reviews mention Transparent

    Clients commend Reboot, Inc. for their transparency throughout project management, noting their adherence to timelines and proactive communication regarding milestones and setbacks. One client highlighted the regular progress check-ins and detailed reports that ensured deliverables were consistently met or exceeded. Overall sentiment reflects a high level of satisfaction, with clients appreciating the company's structured approach and responsiveness to evolving needs, indicating a strong fit for collaborative projects.
    • Cybersecurity & Managed IT Services for Marketing Company
      5.0 Apr 1, 2025

      Their project management was highly structured and transparent. They adhered closely to agreed-upon timelines, proactively updating us on each milestone’s status and promptly communicating any potential setbacks. Whenever new or urgent needs arose, they were responsive and flexible, adjusting resources as necessary to meet changing priorities.

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    2 of 2 Help desk reviews are 5 stars
    2 new reviews for Help desk in past 6 months
    $10,000 – $49,000 avg. project cost

    Help desk Experience

    Reboot, Inc. has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewed clients praising their communication and project management. Key strengths include rapid response times that reduced user downtime significantly, and a commitment to aligning with client values and needs. Notably, one client highlighted a decrease in downtime from hours to under an hour. Clients emphasized Reboot's reliability and the effectiveness of their IT support, citing a culture fit and strong value for cost.

    Read Most Recent Review

    Industry Experience

    Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.

    Read All Reviews

    Select Industry to see insights

    Financial services Advertising & marketing Manufacturing

    View projects from:

    Chicago, Illinois (2) Jacksonville, Illinois (1) Lombard, Illinois (1) Palatine, Illinois (1) Elkhart, Indiana (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Jacksonville, FL

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.

    Read more

    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Jacksonville, FL

    5555 Gate Parkway, Suite 220
    Jacksonville, FL 32256

    76 - 100

    8554864057

    See All Locations (63)
    View Profile Visit Website

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  • Advanced IT Support Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    2 - 9
    Jacksonville, FL

    Services provided

    55% IT Managed Services
    25% Cybersecurity
    10% IT Staff Augmentation +1
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Disaster Recovery +7
    10% Hardware
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Telecom
    10% Vendor Procurement & Selection
    10% Website Maintenance

    IT managed services company Advanced IT Support is located in Jacksonville, Florida and Waycross, Georgia. Founded in 2014, the team focuses on IT managed services and Cybersecurity.

    Read more
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  • Atmosphere Apps Logotype

    4.9 18 reviews
    Verified
    $25,000+
    $100 - $149 / hr
    10 - 49
    Gainesville, FL

    Services provided

    10% IT Managed Services
    20% Custom Software Development
    15% Mobile App Development +5
    15% Web Development
    10% AI Development
    10% Application Management & Support
    10% Low/No Code Development
    10% Web Design

    Focus Areas

    10% Help desk
    35% Managed Software Application & Solutions
    25% Website Maintenance +3
    10% Cloud Server Migration
    10% Managed Hosting Services
    10% Other IT managed services

    Atmosphere Apps is a software development company specializing in custom web and mobile app development, with a focus on enhancing operational efficiency and user engagement. Reviews highlight their strong project management skills, timely delivery, and exceptional responsiveness. Approximately 90% of reviewers commend their ability to align with client goals and produce innovative solutions, while also valuing their proactive communication and commitment to high-quality standards.

    See all 18 projects

    Industry Experience

    Atmosphere Apps has demonstrated strong expertise across several industries, particularly in Healthcare, Dental, Manufacturing, and Education. Clients commend their effective project management, responsiveness, and ability to provide customized solutions that enhance operational efficiency and user engagement. Overall sentiment is highly positive, with notable success in improving app functionality and streamlining processes. Potential clients in these sectors will find Atmosphere Apps to be a reliable partner for innovative and tailored software development.

    Read All Reviews

    Select Industry to see insights

    Dental Medical Manufacturing Healthcare Energy & natural resources Arts, entertainment & music Advertising & marketing Media Education Construction Information technology Publishing Nonprofit

    Average Project Cost Breakdown

    $50,000 to $199,999 (6) $10,000 to $49,000 (4) $200,000 to $999,999 (3)

    What Clients Have Said

    Clients consistently commend Atmosphere Apps for their exceptional value for money, noting that they deliver high-quality work within budget. One client highlighted that the company exceeded expectations without increasing costs, while another praised their responsiveness and flexibility in adapting to project changes, ensuring timely completion. Overall, clients express satisfaction with the pricing structure, often describing it as reasonable given the quality of service and innovative solutions provided.
    Read All Reviews

    View projects from:

    Gainesville, Florida (7) New York City, New York (4) Palm Beach Gardens, Florida (2) Jupiter, Florida (1) Paramus, New Jersey (1) Parsippany, New Jersey (1) Boston, Massachusetts (1) Montville, New Jersey (1)

    This provider is fluent in 3 languages:

    • English
    • Polish
    • Spanish

    This provider is available in 7 time zones:

    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    • Puerto Rico and US Virgin Islands Time (PRT)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.9

    Reviewers from Gainesville consistently highlight Atmosphere Apps' proficiency in creating tailored mobile and web applications, including industry-specific tools and community event apps. Their collaborative approach, timely delivery, and ongoing support have earned high praise for enhancing user experience and operational workflows.
    Read Local Reviews
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  • NetTech Consultants, Inc. Logotype

    5.0 1 review
    Verified
    $10,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% IT Budgeting
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation
    10% Vendor Procurement & Selection

    NetTech Consultants, Inc. is an IT Management company specializing in Managed IT Services and Outsourced IT Support. The company is praised for its professionalism and effective help desk support, with 100% positive feedback from reviews highlighting on-time delivery and reliable IT solutions. Despite minor time zone issues, client satisfaction remains high.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for IT Managed Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of NetTech Consultants, Inc. highlight their professionalism and effective IT support, with clients noting successful IT infrastructure setups and ongoing assistance. One client from Bartlett Digital Publishing praised the timely delivery of services and effective communication, emphasizing a strong culture fit and alignment of values. Although there were minor scheduling conflicts due to time zone differences, overall sentiment remains highly positive, reflecting satisfaction with the company's offerings and support.
    Read 1 Recent Review
    1 of 1 IT Managed Services reviews are 5 stars
    1 new review for IT Managed Services in past 6 months
    Less than $10,000 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Infrastructure Setup for Digital Publishing Company

    5.0 — NetTech Consultants, Inc. set up a digital publishing company's IT infrastructure. The team conducted an IT assessment and audit of the client's current business practices and deployed their IT Read more
    Read 1 Review

    Industry Experience

    NetTech Consultants, Inc. has received positive feedback in the publishing industry, particularly from a digital publishing executive. Their strengths lie in setting up IT infrastructure and providing ongoing support, which have resulted in seamless operations for clients. The company's high ratings, budget-friendly pricing, and professionalism were highlighted as key factors in their selection. Overall sentiment reflects strong satisfaction with their IT solutions and project management, indicating they are well-suited for clients in the publishing sector.

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  • My IT Support USA Logotype

    5.0 1 review
    Undisclosed
    $100 - $149 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    25% Help desk
    25% Managed Software Application & Solutions
    25% Security +2
    15% Disaster Recovery
    10% Hardware

    My IT Support USA is a provider of Managed IT Services, specializing in IT Security and Technical Support. Their clients, such as Turnkey Jax, highly value their timely threat reports and efficient technical support, with 100% positive feedback highlighting the company's effective IT management and prompt service.

    See all 1 projects

    Industry Experience

    My IT Support USA has received positive feedback primarily from the construction industry, where they provided IT security and technical support services. Clients have praised their expertise in safeguarding business assets and delivering timely support, resulting in improved employee satisfaction and efficient issue resolution. Overall sentiment is highly favorable, indicating strong potential for collaboration in the construction sector, particularly for companies seeking reliable IT solutions.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted that My IT Support USA offers good value for money, with one client specifically mentioning that their pricing fit within budget while providing high-quality services. The positive feedback emphasizes the company's effective IT security solutions and responsive technical support, highlighting the overall satisfaction with the cost relative to the benefits received. Clients feel that the services provided justify the expenses incurred.
    Read All Reviews
    1 of 1 Jacksonville-based review is 5 stars
    Unknown avg. project cost for IT Managed Services services in Jacksonville

    Jacksonville-based IT Managed Services project highlight

    Cybersecurity for Home Services Co

    5.0 — My IT Support USA provides cybersecurity for a home services company. The team has protected the client's business assets online from threats and offered technical support for their employees. Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    In Jacksonville, clients commend My IT Support USA for safeguarding business assets through cybersecurity and providing quick tech support. Their services include threat monitoring and employee assistance, with a focus on value, responsiveness, and detailed reporting.
    Read Local Reviews
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  • DefinIT Managed IT Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Services provided

    50% IT Managed Services
    30% Cybersecurity
    20% IT Staff Augmentation

    Focus Areas

    40% Help desk
    20% Disaster Recovery
    20% Network +1
    20% Security

    DefinIT Managed IT Services is an IT managed services company. The team is in Jacksonville, Florida and Orlando, Florida, and their services include IT managed services and Cybersecurity.

    Read more
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  • Jacksonville Technology Services Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    80% IT Managed Services
    20% IT Strategy Consulting

    Focus Areas

    25% Help desk
    25% Hardware
    25% Managed Hosting Services +1
    25% Network

    Jacksonville Technology Services is a small IT managed services company headquartered in Jacksonville, Florida. Their services include IT managed services and IT strategy consulting.

    Read more
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  • Lemington Consulting Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Services provided

    10% IT Managed Services
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Unified Communications Consulting & SI
    10% Web Development

    Focus Areas

    20% Help desk
    20% Managed Software Application & Solutions
    15% Managed Hosting Services +6
    10% Hardware
    10% Network
    10% Security
    5% Disaster Recovery
    5% Other IT managed services
    5% Telecom

    Established in 2002, Lemington Consulting is a small Jacksonville, Florida-based software development company. Their services include Custom Software Development and BI & big data consulting & SI.

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  • CMIT Solutions of Jacksonville Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Services provided

    45% IT Managed Services
    45% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Governance & Compliance Assessments +10
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    5% Hardware
    5% IT Budgeting
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    CMIT Solutions of Jacksonville is a Cybersecurity company. Launched in 2016, the team focuses on Cybersecurity and IT managed services. The company is located in Jacksonville, Florida.

    Read more
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  • Enterprise Integration Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Jacksonville, FL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +1
    10% IT Staff Augmentation

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Network
    20% Security

    Enterprise Integration is an IT managed services company. They were launched in 1998 and provide IT managed services and IT strategy consulting.

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  • 4QuartersIT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Services provided

    25% IT Managed Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Disaster Recovery
    10% Hardware +7
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Telecom
    10% Vendor Procurement & Selection

    4QuartersIT is an IT strategy consulting company. The team is in Jacksonville, Florida, and their services include IT strategy consulting and cloud consulting & SI.

    Read more
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  • St Johns Tech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    25% IT Staff Augmentation +1
    25% IT Strategy Consulting

    Focus Areas

    15% Help desk
    45% Managed Software Application & Solutions
    15% Network +2
    15% Security
    10% Hardware

    Located in Jacksonville, Florida, St Johns Tech is a small IT strategy consulting company. Their services include IT strategy consulting and Cybersecurity.

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  • The ARCO Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Services provided

    70% IT Managed Services
    30% Cybersecurity

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Other IT managed services +1
    25% Security

    Founded in 1985, The ARCO Group is a small Cranberry Township, Pennsylvania-based IT managed services company. Their services include IT managed services and Cybersecurity.

    Read more

    Jacksonville, FL

    6817 Southpoint Parkway Suite 1201
    Jacksonville, FL 32216

    41 - 49

    904-346-0688

    See All Locations (2)
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  • Best IT Providers Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Jacksonville, FL

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Strategy Consulting
    20% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Disaster Recovery
    20% Security +6
    10% Managed Hosting Services
    10% Network
    10% Other IT managed services
    10% Telecom
    5% Hardware
    5% Managed Software Application & Solutions

    Established in 2013, Best IT Providers is a small Miami, Florida-based cloud consulting & SI company. Their team specializes in cloud consulting & SI and unified communications consulting & SI.

    Read more

    Jacksonville, FL

    4850 Collins Rd #106
    Jacksonville, FL 32244

    2 - 5

    9045120588

    See All Locations (2)
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  • Cirrus Technology Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +3
    20% IT Strategy Consulting
    10% Application Testing
    10% Compliance Consulting

    Focus Areas

    40% Help desk
    30% Network
    30% Security

    Based in Jacksonville, Florida, Cirrus Technology Services is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI and were founded in 2005.

    Read more
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  • MFH Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Services provided

    20% IT Managed Services
    20% Application Management & Support
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Design

    Focus Areas

    40% Help desk
    20% Managed Hosting Services
    20% Managed Software Application & Solutions +1
    20% Network

    Software development firm MFH Group offers Custom Software Development and Application Management & Support. They are headquartered in Jacksonville, Florida.

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  • Total Business Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Services provided

    25% IT Managed Services
    25% Cybersecurity
    20% IT Strategy Consulting +2
    15% Business Continuity Management
    15% Cloud Consulting & SI

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Governance & Compliance Assessments +2
    20% Hardware
    20% Security

    Total Business Systems is a small Cybersecurity company established in 1991. Their team specializes in Cybersecurity and IT managed services.

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  • Areya Services, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville Beach, FL

    Services provided

    20% IT Managed Services
    20% Application Management & Support
    20% Business Consulting +2
    20% Corporate Training & Coaching
    20% Enterprise App Modernization

    Focus Areas

    40% Help desk
    20% Disaster Recovery
    20% Managed Software Application & Solutions +1
    20% Network

    Established in 2014, Areya Services, LLC is a small Enterprise App Modernization company. Their services include Enterprise App Modernization and Corporate Training & Coaching.

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  • GiaSpace Logotype

    5.0 3 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Gainesville, FL

    Services provided

    50% IT Managed Services
    35% Cybersecurity
    10% IT Strategy Consulting +1
    5% Cloud Consulting & SI

    Focus Areas

    40% Help desk
    20% Managed Hosting Services
    15% Security +5
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% Hardware
    5% Network
    5% Telecom

    GiaSpace is a Managed IT Services company specializing in IT management, support, and outsourced IT solutions. Their reviews reflect a strong customer satisfaction rate, with a majority of clients praising their responsiveness, competence, and ability to exceed expectations. Notably, 100% of reviewers highlighted GiaSpace's efficiency in handling complex IT challenges and their adept project management skills, often delivering on time and within budget.

    See all 3 projects
    3 of 3 IT Managed Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Services & Cybersecurity for Pharmaceutical Company

    5.0 — GiaSpace has provided managed IT services and cybersecurity to a pharmaceutical company for many years. Their scope includes server monitoring, hardware and software installations, security Read more
    Read 3 Reviews

    Industry Experience

    GiaSpace has demonstrated expertise across various industries, including Logistics & Supply Chain, IT Services, and Pharmaceuticals. Clients in logistics praised their responsiveness and project management, while those in IT commended their organization and competence in system installations. In the pharmaceutical sector, feedback highlighted their capability in IT management and cybersecurity, showcasing a strong impact on operational efficiency. Overall, GiaSpace is viewed positively, especially in sectors requiring robust IT solutions and managed services.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain IT Services Pharmaceuticals

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend GiaSpace for its cost-effectiveness and value for money. One client noted their engagement ranged from $10,000 to $20,000 monthly, emphasizing that their services were the most efficient and cost-effective compared to competitors. Another client, spending between $100,000 and $250,000 over several years, praised GiaSpace for delivering excellent service on time and within budget. Overall, the sentiment reflects strong satisfaction with the company's pricing relative to the quality of service provided.
    Read All Reviews

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    United States (2) Italy (1)
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  • Geek 3 IT Support Company Gainesville Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    2 - 9
    Gainesville, FL

    Services provided

    70% IT Managed Services
    15% Cybersecurity
    10% Business Consulting +1
    5% IT Strategy Consulting

    Focus Areas

    30% Help desk
    20% Security
    15% Managed Hosting Services +4
    10% Disaster Recovery
    10% Hardware
    10% Network
    5% Managed Software Application & Solutions

    Geek 3 IT Support Company Gainesville is an IT managed services company. They were founded in 2009 and focus on IT managed services and Cybersecurity.

    Read more
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Reboot, Inc.
2 DiscoverTec
3 My IT Support USA

List of the Top 3 Jacksonville Outsourced Help Desk Services

  1. Reboot, Inc. Logotype

    Reboot, Inc.

    $5,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Ability to deliver

    29.9/40.0
    16.4/20 Reviews
    7.5/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% IT Managed Services
    10% Help desk
    75% Other
    View Profile Visit Website
  2. DiscoverTec Logotype

    DiscoverTec

    $5,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.7/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% IT Managed Services
    25% Help desk
    90% Other
    View Profile Visit Website
  3. My IT Support USA Logotype

    My IT Support USA

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Jacksonville, FL

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% IT Managed Services
    25% Help desk
    50% Other
    View Profile Visit Website
  4. Insight Global Logotype

    Insight Global

    $1,000+
    Undisclosed
    1,000 - 9,999
    Jacksonville, FL

    Ability to deliver

    20/40.0
    0/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  5. DefinIT Managed IT Services Logotype

    DefinIT Managed IT Services

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% IT Managed Services
    40% Help desk
    50% Other
    View Profile Visit Website
  6. Jacksonville Technology Services Logotype

    Jacksonville Technology Services

    $1,000+
    $100 - $149 / hr
    10 - 49
    Jacksonville, FL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% IT Managed Services
    25% Help desk
    20% Other
    View Profile Visit Website
  7. Advanced IT Support Logotype

    Advanced IT Support

    $1,000+
    $150 - $199 / hr
    2 - 9
    Jacksonville, FL

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    55% IT Managed Services
    10% Help desk
    45% Other
    View Profile Visit Website
  8. Lemington Consulting Logotype

    Lemington Consulting

    $1,000+
    $150 - $199 / hr
    10 - 49
    Jacksonville, FL

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  9. CMIT Solutions of Jacksonville Logotype

    CMIT Solutions of Jacksonville

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% IT Managed Services
    10% Help desk
    55% Other
    View Profile Visit Website
  10. Enterprise Integration Logotype

    Enterprise Integration

    Undisclosed
    Undisclosed
    50 - 249
    Jacksonville, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% IT Managed Services
    20% Help desk
    50% Other
    View Profile Visit Website
  11. 4QuartersIT Logotype

    4QuartersIT

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% IT Managed Services
    10% Help desk
    75% Other
    View Profile Visit Website
  12. St Johns Tech Logotype

    St Johns Tech

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% IT Managed Services
    15% Help desk
    75% Other
    View Profile Visit Website
  13. The ARCO Group Logotype

    The ARCO Group

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% IT Managed Services
    25% Help desk
    30% Other
    View Profile Visit Website
  14. Best IT Providers Logotype

    Best IT Providers

    $1,000+
    $100 - $149 / hr
    2 - 9
    Jacksonville, FL

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% IT Managed Services
    10% Help desk
    80% Other
    View Profile Visit Website
  15. Cirrus Technology Services Logotype

    Cirrus Technology Services

    Undisclosed
    Undisclosed
    10 - 49
    Jacksonville, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    40% Help desk
    80% Other
    View Profile Visit Website
  16. MFH Group Logotype

    MFH Group

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    40% Help desk
    80% Other
    View Profile Visit Website
  17. Total Business Systems Logotype

    Total Business Systems

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% IT Managed Services
    20% Help desk
    75% Other
    View Profile Visit Website
  18. Areya Services, LLC Logotype

    Areya Services, LLC

    Undisclosed
    Undisclosed
    2 - 9
    Jacksonville Beach, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% IT Managed Services
    40% Help desk
    80% Other
    View Profile Visit Website

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