Top Answering Service in Guatemala
6 Companies
List of the Top Guatemala Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves GuatemalaServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsInfinity Center BPO is a contact center services provider specializing in telemarketing and customer support services, including inbound and outbound call center operations. Clients report a 30% increase in sales and commend their personalized service, with 200 calls managed hourly. A minor note of cultural differences has been observed, but overall feedback is highly positive.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Company
5.0 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. Read moreWas this helpful?
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
Read All ReviewsSelect Industry to see insights
Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Services provided
20% Call Center Services20% Cloud Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% IT Managed Services10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAllied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala.
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$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% TranslationFocus Areas
75% Answering services15% Inbound appointment scheduling10% Virtual receptionistConekta Force is a phone answering service. Founded in 2023, their team provides Call Center Services and Back Office Outsourcing.
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$250,000+Undisclosed10,000+Ciudad de Guatemala, Guatemala
Services provided
10% Call Center Services10% AI Development10% Application Testing +710% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFocus Areas
67% Answering services33% Inbound appointment schedulingFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Ciudad de Guatemala, Guatemala
Avenida Hincapie 7-23, Zepto
Ciudad de Guatemala, Guatemala 010131001 - 2000
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$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +310% Custom Software Development5% AI Development5% AR/VR DevelopmentFocus Areas
100% Answering servicesVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Ciudad de Guatemala, Guatemala
15 av. 5-00 Zona 13 Edificio WTC Torre 4
Ciudad de Guatemala, Guatemala 01014751 - 1000
+50223106602
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$1,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read moreSee All Locations (17)Ciudad de Guatemala, Guatemala
15 Avenida 18
Ciudad de Guatemala, Guatemala501 - 750
+502 2413 8258
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List of the Top 1 Guatemala Answering Services Companies
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services35% Answering services40% Other -
Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
$50,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services75% Answering services70% Other -
$250,000+Undisclosed10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Call Center Services67% Answering services90% Other -
$25,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr10,000+Ciudad de Guatemala, Guatemala
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other
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