Name: FBSPL- Fusion Business Solutions (P) Limited
Address: 459 COLUMBUS AVE #4018, New York, United States, NY, 10024, US
Telephone: (240) 979-0061
Price range: < $25
Rating: 4.8

Keeping You First

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
New York, NY
Year founded
Founded 2006
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.8 /5

What Clients Have Said

FBSPL offers cost-effective solutions with a strong emphasis on value, fitting client budgets. Clients appreciate their efficient service delivery, timely communication, and ability to reduce workloads, enabling teams to focus on core tasks. Overall, they are seen as a reliable partner for various business needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 69 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.9
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Strong Communication and Responsiveness

Reviews consistently highlight FBSPL's excellent communication skills and responsiveness. Clients appreciate the team's proactive updates and timely responses, which contribute to effective collaboration and project success.
High Client Satisfaction and Retention

FBSPL's services have led to increased client satisfaction and retention rates. Their ability to handle customer service tasks and improve operational efficiency is well-regarded by clients across various industries.
Comprehensive Administrative Support

FBSPL offers comprehensive administrative support, including handling repetitive tasks, which allows clients to focus on higher-level functions. This support is crucial for improving efficiency and reducing workload.
Effective Back-Office Support

Many clients commend FBSPL for providing reliable back-office support, which has helped them streamline operations and focus on core business activities. This support includes data entry, policy processing, and administrative tasks.
Need for Direct Training Improvements

One review suggests improving the direct training approach, as FBSPL tends to use a hierarchical model where supervisors train the team. Direct client interaction during training could enhance understanding and performance.
Proficiency in Insurance Industry

FBSPL is recognized for its deep understanding of the insurance sector. Their familiarity with industry-specific software like Applied Epic and their ability to handle complex insurance-related tasks efficiently are highly valued by clients.

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FBSPL- Fusion Business Solutions (P) Limited Reviews

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Back Office Outsourcing
$50,000 to $199,999
Jan. 2024 - Jan. 2028

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"FBSPL- Fusion Business Solutions (P) Limited's speed of service and accuracy have been second to none."

Aug 7, 2025

President, The Insurance Group

Josh Witt

Insurance
Knoxville, Tennessee
11-50 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides back-office outsourcing for an insurance agency's personal lines account managers. The team offers backup support and personal lines insurance quoting.

FBSPL- Fusion Business Solutions (P) Limited's efforts have made the client's quoting processes more streamlined and efficient. The team has consistently adhered to deadlines and performed tasks promptly throughout the engagement. Their service accuracy and speed are outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of The Insurance Group

Describe what your company does in a single sentence.

Property/Casualty Insurance Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Quoting personal lines
Backup service

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Great culture fit
Referred to me
Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Hired to quote personal lines insurance products while also providing backup service support for our personal lines account managers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our personal lines quoting process has been streamlined and has become more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always met every deadline we have requested. Work is performed quickly and efficiently.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

FBSPL- Fusion Business Solutions (P) Limited's speed of service and accuracy have been second to none.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

No!

RATINGS

5.0

Finance & Accounting Outsourcing (FAO) Financial Consulting
Confidential
June - July 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"FBSPL- Fusion Business Solutions (P) Limited did an excellent job that exceeded expectations on schedule."

Jul 28, 2025

Executive, Aboriginal insurance services inc.

Anonymous

Insurance
Canada
11-50 Employees
Online Review

FBSPL- Fusion Business Solutions (P) Limited provided finance and accounting consulting for an insurance company. The team revised the client's monthly report and developed an Excel-based rating sheet.

FBSPL- Fusion Business Solutions (P) Limited's work received positive feedback from the client's shareholders, insurers, and brokerages. The team delivered on time and was responsive to requests. FBSPL- Fusion Business Solutions (P) Limited's diligence and creativity were exemplary.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Aboriginal insurance services inc.

Describe what your company does in a single sentence.

Insurance MGA providing property, casualty and other insurance products exclusively to the indigenous communities across Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Improved monthly reporting
Rating sheet excel model

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The monthly report needed complete revision to include relevant data for the shareholders, including premium breakdown (renewal, lost, new), and expense/income forecasting.

Development and revisions to the excel based rate sheet were extensive, as it replaced 2 software programs and now serves as the only resource needed to rate and process any of the insurance products sold by the company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the monthly reporting was measured by the acceptance and positive feedback from the shareholders.

Measurable outcomes were the acceptance of the rate sheet by the insurers and the brokerages, which was accomplished, reflecting its accuracy and ability to properly rate the underlying risks and price accordingly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sam Carter managed both projects and delivered both on time and responded to repeated requests for enhancements to both the monthly reporting package and the rate sheet.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Sam's diligence, creativity and willingness to work on both projects and adjust the requirements to meet the needs of multiple user groups.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

None - FBSPL- Fusion Business Solutions (P) Limited did an excellent job that exceeded expectations on schedule.

RATINGS

5.0

Accounting
Confidential
Jan. 2024 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They always deliver within the deadline and document a good EUP to ensure the process is solid."

Jul 25, 2025

Finance Director, Gavan Graham

Anonymous

Manufacturing
Union, New Jersey
11-50 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides accounting services for an electrical products manufacturer. The team handles the client's general ledger, accounts payable, and accounts receivable tasks.

FBSPL- Fusion Business Solutions (P) Limited has made solid progress on the project. The team is familiar with the client's system and processes, making them faster and more accurate. FBSPL- Fusion Business Solutions (P) Limited is responsive and delivers on time, and their commitment stands out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Finance Director of Gavan Graham

Describe what your company does in a single sentence.

manufacturing electrical products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

accounting

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Good value for cost

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

2 accountants processing GL, AP and AR

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The progress so far is solid. The 2 accountants from Fusion is able to support fully on AP & AR and a large portion of GL work. As they are more familiar with the system and process, they are faster and more accurate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quite on time. They are very responsive.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm mostly impressed by the 2 talents on their commitments. They always deliver within the deadline and document a good EUP to ensure the process is solid.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

Inform personal leaves in advance and arrange back-up in advance.

RATINGS

4.5

Accounting Back Office Outsourcing
$50,000 to $199,999
Nov. 2024 - July 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They turned around 360 degrees from something that looked at first like it wouldn't work."

Jul 15, 2025

CFO, Riemer Insurance Group

Maria Rodriguez

Insurance
Hallandale Beach, Florida
51-200 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provided accounting and back-office outsourcing services for an insurance agency. The team handled direct bill and invoice reconciliation and e-pay payment posting.

Thanks to FBSPL- Fusion Business Solutions (P) Limited's work, the client finished all tasks, turning the project from a negative start to a positive outcome. The team improved the client's operations 360 degrees. FBSPL- Fusion Business Solutions (P) Limited communicated via virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of Riemer Insurance Group

Describe what your company does in a single sentence.

Insurance Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

DIrect bIll Reconciliation
Agency BIll Invocie reconcialition
Epay deposit

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Direct bill reconcialiton, epay payment posting , agency bill invocie reconcialitoin, attaching checks to file, working on company payables report

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ABility to help inhouse team get all duties accomplsihed , forma negative start to a very positive outcome at the end

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Improved has been 360 degree

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They turned around 360 degrees from something that looked at first like it wouldn't work to something that did work.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

Follow instructions on soem items a little better

RATINGS

5.0

Back Office Outsourcing
Confidential
Feb. - June 2025

4.5

Quality: 4.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.5

"I enjoy their team atmosphere; everyone is extremely helpful, pleasant, and hardworking."

Jul 4, 2025

Team Lead Processing, Insurance Company

Anonymous

Insurance
Toronto, Ontario
51-200 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provided data entry services for an insurance company. The team uploaded and issued policies, endorsements, and cancellations, and processed the client's daily data.

The client was pleased with FBSPL- Fusion Business Solutions (P) Limited's work. The team provided timely deliverables, proactively requested information and feedback, and had a 24-hour turnaround time. FBSPL- Fusion Business Solutions (P) Limited's collaborative and hardworking approach stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Team Lead Processing of an insurance company.

Describe what your company does in a single sentence.

Insurance Brokerage; Home, Auto, Marine, Commercial

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

do all of the portal work
data entry in Epic

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Referred to me

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fusion Team was brought on board to provide data entry in our operating system Epic and to upload and issue policies, endorsements, cancellations and process the daily edi/adi

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we work on an activity based system; the fewer number of activities the more work the Fusion team completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

action items were completed in a timely fashion; they reached out with questions via email or Teams immediately and the work was completed with a 24 hr turn around

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I enjoy their team atmosphere; everyone is extremely helpful, pleasant, and hardworking

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

in the beginning more consious effort to be precise and exact

RATINGS

4.5

Accounting Finance & Accounting Outsourcing (FAO)
$10,000 to $49,999
Jan. - May 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed by their professionalism and skill set overall."

Jul 2, 2025

CFO, South Beach Group

Henri Alexaline

Hospitality & leisure
Miami Shores, Florida
501-1,000 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provided accounting services for a hospitality company. The team managed AMEX, bank, and cash reconciliations.

FBSPL- Fusion Business Solutions (P) Limited provided accurate bookkeeping services. The team's professionalism and overall skill set impressed the client. FBSPL- Fusion Business Solutions (P) Limited was responsive to the client's needs through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of South Beach Group

Describe what your company does in a single sentence.

hospitality industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

outsourced accounting solution

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

High ratings
Pricing fit our budget
Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Amex reconciliation, bank reconciliation, income to cash reconciliation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

timely and accurate bookkeeping

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes very responsive to our needs

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by their professionalism and skill set overall.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

not that I can think of

RATINGS

5.0

Customer Service Outsourcing
Confidential
Apr. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness is impressive — any requests or adjustments are handled promptly and effectively."

May 18, 2025

Agency Manager, Universal Agency LLC

Steve Park

Insurance
Fort Lee, New Jersey
1-10 Employees
Online Review

FBSPL- Fusion Business Solutions (P) Limited provides virtual assistant support for an insurance agency. Their tasks include data entry, handling policy documentation, generating quotes, and activity reporting.

Thanks to FBSPL- Fusion Business Solutions (P) Limited's support, the client has reduced their data entry time, increased client follow-up completion rate, and improved turnaround times on quote generation. The team consistently delivers quality work on time and is quick to adapt to changes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Agency Manager of Universal Agency LLC

Describe what your company does in a single sentence.

We provide personalized Auto, Home, Life, and Business insurance solutions to protect what matters most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

To streamline administrative tasks and increase operational efficiency through virtual assistant support.

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search
Clutch Site

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

High ratings
Great culture fit
Good value for cost

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

FBSPL was engaged to provide virtual assistant support for our insurance agency, primarily focusing on administrative, management system updates and documents preparation. The scope of work includes data entry into our agency management system, handling policy documentation/preparation, and assisting with quotes data entry for Auto, Home and Business etc,. Ensuring consistent communication logs and activity reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced data entry time, freeing up licensed staff for client-facing activities.
Increased client follow-up completion rate.
Improved turnaround time on quote generation.
Enabled consistent daily task tracking and reporting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

FBSPL demonstrated excellent project management throughout the engagement. They consistently delivered tasks on time and communicated proactively to ensure alignment with our evolving needs. Their responsiveness is impressive — any requests or adjustments are handled promptly and effectively. The team was organized, detail-oriented, and ensured smooth workflow integration with our systems.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about FBSPL was their proactive communication, attention to detail, and ability to quickly adapt to our specific insurance workflows.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

Overall, the experience was very positive. If there’s one area for improvement, it would be to offer slightly more proactive check-ins or suggestions for process optimization without waiting for direction. However, this did not impact the quality of the work delivered.

RATINGS

5.0

Back Office Outsourcing Insurance Services & Brokers
$10,000 to $49,999
Sep. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their level of professionalism exceeded expectations."

May 2, 2025

Principal, GB Kerkorian Partners Insurance Services, LLC

Greg Kerkorian

Insurance
Boston, Massachusetts
1-10 Employees
Online Review

FBSPL- Fusion Business Solutions (P) Limited provides back-office support for an insurance brokerage. The team handles account management and accounting tasks.

The client is pleased with FBSPL- Fusion Business Solutions (P) Limited's work. So far, the vendor has met expectations and delivered on time. Moreover, their communication and reporting via virtual meetings are excellent. Overall, the client praises the team's professionalism.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of GB Kerkorian Partners Insurance Services, LLC

Describe what your company does in a single sentence.

Full Service Insurance Brokers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Account Management
Accounting

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Back office support services ranging from initial applications to binding

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client feedback has been positive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Expectations were delivered on time followed by strong communocation and reporting to the principal.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Their level of professionalism exceeded expectations.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

No.

RATINGS

5.0

Back Office Outsourcing Business Continuity Management Email Marketing
$50,000 to $199,999
Jan. 2024 - Ongoing

4.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"I’m impressed with the training of the support team."

Apr 18, 2025

Principal, Longevity Income Solutions

Anonymous

Insurance
Blue Bell, Pennsylvania
1-10 Employees
Online Review
Verified

An insurance agency has tapped FBSPL- Fusion Business Solutions (P) Limited for back office support. The team is tasked with improving existing procedures and providing assistance with CRM.

FBSPL- Fusion Business Solutions (P) Limited's support has enabled the client to focus on business growth. The team is very effective in executing their tasks. They communicate well through virtual meetings. Their training of the support team is commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of Longevity Income Solutions

Describe what your company does in a single sentence.

Insurance Agency specializing in Annuties products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Admin Support(Back Office)
Improve exisiting procedures
Assistance with CRM

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Good value for cost
Referred to me
Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Too vast to discribe in a few sentences

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ability to focus on new business and growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very effective

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

I’m impressed with the training of the support team.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

None.

RATINGS

4.0

Back Office Outsourcing Data Annotation Services Document Digitization & Management
Confidential
Jan. 2024 - Jan. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"Their employees seemed to really know how to pick up things quickly."

Mar 17, 2025

Tax Services Lead, GTM Payroll Services Inc

Kim Loomis

Business services
Clifton Park, New York
51-200 Employees
Online Review
Verified

FBSPL—Fusion Business Solutions (P) Limited provided back-office support for a payroll company. The team helped register clients for state payroll accounts and update their addresses with state agencies.

FBSPL- Fusion Business Solutions (P) Limited successfully registered clients as needed. The team was receptive to feedback and quick to change procedures when instructed. Moreover, they communicated effectively via various platforms, and their knowledge and flexibility were truly impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Tax Services lead of GTM Payroll Services Inc

Describe what your company does in a single sentence.

We are a payroll company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Register clients for accounts
terminate client accounts
update addresses

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search
Other

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

register clients for state payroll accounts, and then close those accounts when needed. Also updating client address with state agencies for compliance/

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successfully registered clients as needed and ongoing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very receptive and fast to change procedures when instucted

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their employees seemed to really know how to pick up things quickly

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

RATINGS

5.0

Showing 41-50 of 102 Reviews

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Learn More

Verified Client Reviews: 84

Overall Review Rating: 4.8

Source: Clutch

Last Updated: November 25, 2025

Business Entity

Business Entity Name	Fusion Business Solutions Private Limited
Source	Government of India Ministry of Corporate Affairs
Jurisdiction of Formation	India
Date of Formation	October 9, 2006
Status	Active
Last Updated	February 21, 2025
ID	U72200RJ2006PTC023201

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	February 26, 2025

Learn More About The Clutch Verification Process

Locations (1)

459 COLUMBUS AVE #4018 New York, NY, United States 10024

6 - 9

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Keeping You First

1 Language that we service

1 Locations

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Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Communication and Responsiveness

High Client Satisfaction and Retention

Comprehensive Administrative Support

Effective Back-Office Support

Need for Direct Training Improvements

Proficiency in Insurance Industry

Reviews mentioning:

FBSPL- Fusion Business Solutions (P) Limited Reviews

Back-Office Outsourcing for Insurance Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Finance & Accounting Consulting for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Accounting Services for Electrical Products Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Accounting & Back-Office Outsourcing for Insurance Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Data Entry Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Finance & Accounting Outsourcing for Hospitality Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Virtual Assistant Support for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back-Office Support & Accounting for Insurance Brokerage

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back Office Support Services for Insurance Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back-Office Outsourcing for Payroll Company