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FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    New York, NY
  • Year founded
    Founded 2006

1 Locations

  • New York , NY

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    FBSPL offers competitive pricing with strong value for cost, consistently meeting client budgets. Clients report efficiency gains and satisfaction in project management, with costs generally under $50,000 for substantial projects. Their adaptability and communication enhance overall service delivery.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 69 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    FBSPL- Fusion Business Solutions (P) Limited Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Positive Impact on Client Growth

      FBSPL's services have allowed clients to focus on growth and revenue-generating activities by taking on routine and back-office tasks, contributing positively to their business expansion. (POSITIVE)

    • Proactive Problem Solving

      Clients value FBSPL's proactive approach to problem-solving, with the team often suggesting solutions and improvements to enhance client processes and workflows. (POSITIVE)

    • Proficient in Insurance Processes

      FBSPL- Fusion Business Solutions (P) Limited demonstrates strong proficiency in handling various insurance processes, including policy updates, renewals, endorsements, and customer service. Clients appreciate their expertise in insurance-specific software and procedures, which enhances operational efficiency and accuracy. (POSITIVE)

    • Areas for Improvement in Training

      Some clients mentioned the need for improved training and onboarding processes, particularly in ensuring staff are fully prepared to handle specific tasks and industry requirements. (MIXED)

    • Timely and Accurate Deliverables

      FBSPL is commended for delivering tasks on time and with high accuracy. Clients highlight the team's ability to meet deadlines consistently, ensuring smooth project management and client satisfaction. (POSITIVE)

    • Commitment to Quality and Improvement

      The team at FBSPL is praised for their commitment to quality and continuous improvement, often going beyond client expectations to deliver high-quality results. (POSITIVE)

    FBSPL- Fusion Business Solutions (P) Limited Reviews

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    Back Office Support Services for Insurance Agency

    • Back Office Outsourcing Business Continuity Management Email Marketing
    • $50,000 to $199,999
    • Jan. 2024 - Ongoing
    4.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "I’m impressed with the training of the support team."

    Apr 18, 2025
    Principal, Longevity Income Solutions
    Anonymous
    Verified
    • Insurance
    • Blue Bell, Pennsylvania
    • 1-10 Employees
    • Online Review
    • Verified

    An insurance agency has tapped FBSPL- Fusion Business Solutions (P) Limited for back office support. The team is tasked with improving existing procedures and providing assistance with CRM.

    Back-Office Outsourcing for Payroll Company

    • Back Office Outsourcing Data Annotation Services Document Digitization & Management
    • Confidential
    • Jan. 2024 - Jan. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.0

    "Their employees seemed to really know how to pick up things quickly."

    Mar 17, 2025
    Tax Services Lead, GTM Payroll Services Inc
    Kim Loomis
    Verified
    • Business services
    • Clifton Park, New York
    • 51-200 Employees
    • Online Review
    • Verified

    FBSPL—Fusion Business Solutions (P) Limited provided back-office support for a payroll company. The team helped register clients for state payroll accounts and update their addresses with state agencies.

    Back-Office Outsourcing for Insurance Company

    • Back Office Outsourcing Insurance Services & Brokers
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They take the time to listen and improve."

    Mar 11, 2025
    Principal & Broker, Interactive Benefit Solutions
    Robert Diamond
    • Insurance
    • Little Falls, New Jersey
    • 1-10 Employees
    • Online Review

    FBSPL- Fusion Business Solutions (P) Limited provides ongoing back-office and administrative support for an insurance company. The team manages benefits enrollments and terminations.

    Back Office Outsourcing for Insurance Co

    • Back Office Outsourcing Insurance Services & Brokers
    • Confidential
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They communicate wonderfully, always seek to assist with more, and ask good questions when unsure."

    Mar 3, 2025
    Director of Integrations & Compliance, Insurance Co
    Cassidy Rush
    Verified
    • Insurance
    • Edmonton, Alberta
    • 201-500 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides backend assistance for an insurance company. The team has handled document review, data input, and documentation preparation.

    Accounting for Insurance Brokerage Firm

    • Accounting
    • Confidential
    • Mar. 2024 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    3.0

    "They've closed the assigned tasks."

    Feb 18, 2025
    Accounting Manager, Insurance Brokerage Firm
    Anonymous
    Verified
    • Insurance
    • Grapevine, Texas
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides monthly accounting services for an insurance brokerage firm. The team is responsible for bank reconciliations and recording billing statements.

    Company Growth Strategy Development for Insurance Company

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • Sep. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "FBSPL- Fusion Business Solutions (P) Limited's assigned team is highly motivated and a quick learner."

    Nov 7, 2024
    Asst Supervisor, SUNCOAST FINANCIAL & INSURANCE AGENCY INC
    Oscar Arellano
    Verified
    • Insurance
    • Lake Forest, California
    • 1-10 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides back office outsourcing services for an insurance company. The team is tasked with helping the client grow their business.

    Back Office Outsourcing for Insurance Company

    • Back Office Outsourcing
    • Confidential
    • Nov. 2024 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.0

    "We're impressed with their timeliness in addressing urgent matters."

    Nov 4, 2024
    Senior Account Executive, Insurance Company
    Anonymous
    Verified
    • Insurance
    • Park City, Utah
    • 1-10 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides back office support for an insurance company. They assist the client in their daily processes and procedures, such as filing emails.

    Data Entry & Process Optimization for Insurance Brokerage

    • Back Office Outsourcing Digital Asset Management
    • $10,000 to $49,999
    • Jan. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The team responds on time, provides accurate work, and makes corrections when needed."

    Oct 21, 2024
    HR Consultant & Owner, Ethos Insurance & Risk Management
    Devin Zimmer
    Verified
    • Insurance
    • 46383 Valparaiso, IN
    • 11-50 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides data entry services for an insurance brokerage. The team transfers applications, creates proposals, streamlines processes, and supports account managers.

    CL & PL Quoting Assistance for Insurance Company

    • Application Management & Support Back Office Outsourcing Customer Service Outsourcing
    • $10,000 to $49,999
    • Nov. 2023 - Sep. 2024
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "Emily has demonstrated a strong work ethic and an eagerness to learn."

    Sep 30, 2024
    Executive, RCS Insurance
    Anonymous
    • Insurance
    • Reno, Nevada
    • 1-10 Employees
    • Online Review

    An insurance company hired FBSPL- Fusion Business Solutions (P) Limited to assist with claims leakage and public liability quoting. The team’s tasks included creating proposals and updating apps.

    Customer Service & Back-Office Support for Insurance Company

    • Back Office Outsourcing Commercial Brokerage Services Customer Service Outsourcing
    • Confidential
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They respond quickly and efficiently regarding their assigned tasks."

    Sep 30, 2024
    Project Coordinator, Insurance Company
    Anonymous
    Verified
    • Insurance
    • Alberta, Canada
    • 51-200 Employees
    • Online Review
    • Verified

    FBSPL- Fusion Business Solutions (P) Limited provides customer service and back-office support for an insurance company. Their tasks include data processing, document handling, and billing management.

    Locations (1)

    459 COLUMBUS AVE #4018 New YorkNY, United States 10024

    6 - 9

    Contact FBSPL- Fusion Business Solutions (P) Limited

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