Name: FBSPL- Fusion Business Solutions (P) Limited
Address: 459 COLUMBUS AVE #4018, New York, United States, NY, 10024, US
Telephone: (240) 979-0061
Price range: < $25
Rating: 4.8

Keeping You First

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
New York, NY
Year founded
Founded 2006
Languages

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.9 /5

What Clients Have Said

FBSPL offers competitive pricing, providing good value for cost across various projects. Clients appreciate their budget alignment and efficient service delivery, often noting a positive return on investment through improved operations and timely task completion.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 69 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.9
Cost 4.9
Willing to Refer 4.8

Top Mentions

Review Highlights

Staff Training and Development

Clients note the effectiveness of FBSPL's staff training and development. Their team is described as quick learners who consistently improve their skills, contributing to high-quality service delivery and client satisfaction.
Adaptability and Flexibility

FBSPL's ability to adapt to client-specific needs and processes is highly valued. They are noted for quickly learning new systems and processes, and their flexibility in adjusting to changing requirements ensures they meet client expectations.
Room for Improvement in Training

While generally positive, some clients mention the need for more comprehensive training for FBSPL's team, particularly in industry-specific knowledge and processes. Addressing this could enhance service quality and efficiency.
Customer Service Excellence

FBSPL's customer service is often highlighted as exceptional. Clients appreciate their dedication to meeting client needs, providing timely support, and maintaining a high level of service throughout engagements.
Proactive Problem Solving

Clients appreciate FBSPL's proactive approach to problem-solving. They are noted for suggesting improvements and providing solutions to enhance project outcomes, demonstrating a commitment to client success.
Strong Communication Skills

FBSPL is frequently praised for their excellent communication skills. Clients highlight their responsiveness, regular updates, and proactive approach to addressing queries. This effective communication fosters strong client relationships and smooth project execution.

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FBSPL- Fusion Business Solutions (P) Limited Reviews

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Back Office Outsourcing Data Annotation Services Document Digitization & Management
Confidential
Jan. 2024 - Jan. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.0

"Their employees seemed to really know how to pick up things quickly."

Mar 17, 2025

Tax Services Lead, GTM Payroll Services Inc

Kim Loomis

Business services
Clifton Park, New York
51-200 Employees
Online Review
Verified

FBSPL—Fusion Business Solutions (P) Limited provided back-office support for a payroll company. The team helped register clients for state payroll accounts and update their addresses with state agencies.

FBSPL- Fusion Business Solutions (P) Limited successfully registered clients as needed. The team was receptive to feedback and quick to change procedures when instructed. Moreover, they communicated effectively via various platforms, and their knowledge and flexibility were truly impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Tax Services lead of GTM Payroll Services Inc

Describe what your company does in a single sentence.

We are a payroll company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Register clients for accounts
terminate client accounts
update addresses

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Online Search
Other

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

register clients for state payroll accounts, and then close those accounts when needed. Also updating client address with state agencies for compliance/

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

successfully registered clients as needed and ongoing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very receptive and fast to change procedures when instucted

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their employees seemed to really know how to pick up things quickly

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

RATINGS

5.0

Back Office Outsourcing Insurance Services & Brokers
$10,000 to $49,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They take the time to listen and improve."

Mar 11, 2025

Principal & Broker, Interactive Benefit Solutions

Robert Diamond

Insurance
Little Falls, New Jersey
1-10 Employees
Online Review

FBSPL- Fusion Business Solutions (P) Limited provides ongoing back-office and administrative support for an insurance company. The team manages benefits enrollments and terminations.

FBSPL- Fusion Business Solutions (P) Limited's work is continually improving. Their caring approach and strong corporate culture set them apart from other vendors. The team is responsive, reliable, and attentive to feedback. The team communicates via virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal/Broker of Interactive Benefit Solutions

Describe what your company does in a single sentence.

Provide Group Benefit solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Assist with day to day transactions

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

direct email marketing

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Good value for cost

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Performing day to day transactions with regard to enrolling and terminating employees for various group insurance coverages including communicating the results to the client.

Working on special projects related to insurance renewals.

Maintaining databases documenting work flow and commisssions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hard to list, it is an ongoing project with continual improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response is excellent, people are good quality and they care about their work, they have a good corporate culture.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They take the time to listen and improve, they care about what they do and they are reliable.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

There is always room for improvement, as long as you are trying and coninuing to improve is what matters to me.

RATINGS

5.0

Back Office Outsourcing Insurance Services & Brokers
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They communicate wonderfully, always seek to assist with more, and ask good questions when unsure."

Mar 3, 2025

Director of Integrations & Compliance, Insurance Co

Cassidy Rush

Insurance
Edmonton, Alberta
201-500 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides backend assistance for an insurance company. The team has handled document review, data input, and documentation preparation.

FBSPL- Fusion Business Solutions (P) Limited has completed a significant number of tasks per day and week, helping the client gain more customers. The team has delivered on time and responded immediately to the client's requests. The team's communication and proactiveness have been impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Integrations & Compliance of an insurance company.

Describe what your company does in a single sentence.

Insurance solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Assistance in more repetitive tasks allowing licensed staff to focus on the insurance

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral
Other

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Company values aligned

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Backend tasks such as document review and checking, preperation of documentation for staff to send out, data input and review.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of completed tasks per day/week, completing number of clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great, always delivering items on time, looking for more whenever they have completed requirements, responding imediately on any requests and responding promptly on inquiries.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They communicate wonderfully, always seek to assist with more, and ask good questions when unsure. They carefully consider what they do. The company also shares what they do with staff for holidays, which is always great to see.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

No.

RATINGS

5.0

Accounting
Confidential
Mar. 2024 - Ongoing

4.0

Quality: 4.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 3.0

"They've closed the assigned tasks."

Feb 18, 2025

Accounting Manager, Insurance Brokerage Firm

Anonymous

Insurance
Grapevine, Texas
11-50 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides monthly accounting services for an insurance brokerage firm. The team is responsible for bank reconciliations and recording billing statements.

FBSPL- Fusion Business Solutions (P) Limited has successfully completed the assigned tasks. The team has undergone extensive training at the start of the engagement. They also ask the right questions and communicate through email, messaging apps, and online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Accounting Manager of an insurance company

Describe what your company does in a single sentence.

We are a broker for Insurance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Direct Bill commission statement recording
Agency Bill statement recording
Bank reconciliation

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Monthly accounting services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They've closed the assigned tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a lot training in the beginning.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Asking questions

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

There has been turnover with who services or performs the work. The turnover does caused some delays in procesing but we are on the other side of that now.

RATINGS

4.0

Back Office Outsourcing Customer Service Outsourcing
Confidential
Sep. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"FBSPL- Fusion Business Solutions (P) Limited's assigned team is highly motivated and a quick learner."

Nov 7, 2024

Asst Supervisor, SUNCOAST FINANCIAL & INSURANCE AGENCY INC

Oscar Arellano

Insurance
Lake Forest, California
1-10 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides back office outsourcing services for an insurance company. The team is tasked with helping the client grow their business.

FBSPL- Fusion Business Solutions (P) Limited is highly motivated and a quick learner, which makes the project progress easier and more successful. The team maintains communication with the client through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Assistant Supervisor of SUNCOAST FINANCIAL & INSURANCE AGENCY INC

Describe what your company does in a single sentence.

Personal lines Insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

We're looking for FBSPL to help us grow our company.

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FBSPL- Fusion Business Solutions (P) Limited's assigned team is highly motivated and a quick learner. This made the progress move along easier and successful.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

At the moment there is none to mention.

RATINGS

5.0

Back Office Outsourcing
Confidential
Nov. 2024 - Ongoing

4.0

Quality: 4.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.0

"We're impressed with their timeliness in addressing urgent matters."

Nov 4, 2024

Senior Account Executive, Insurance Company

Anonymous

Insurance
Park City, Utah
1-10 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides back office support for an insurance company. They assist the client in their daily processes and procedures, such as filing emails.

FBSPL- Fusion Business Solutions (P) Limited has been timely in addressing urgent matters. The team is responsive and delivers on time. They communicate through virtual meetings, emails, and messaging apps. Overall, the client is satisfied with their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Senior Account Executive of an insurance company

Describe what your company does in a single sentence.

We provide insurance advisory services for mid to large companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

assist in daily processes & procedures

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Great culture fit

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Filing Emails and daily task reminders

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their timeliness in addressing urgent matters

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

We had previous teammate that left Fusion on February 2024 and his replacement was not adequately trained causing a few hurdles for our organization during the summer. However, i feel we have overcome those issues and our organizations is also working on consolidating filing procedures for the upcoming year.

RATINGS

4.0

Back Office Outsourcing Digital Asset Management
$10,000 to $49,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team responds on time, provides accurate work, and makes corrections when needed."

Oct 21, 2024

HR Consultant & Owner, Ethos Insurance & Risk Management

Devin Zimmer

Insurance
46383 Valparaiso, IN
11-50 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides data entry services for an insurance brokerage. The team transfers applications, creates proposals, streamlines processes, and supports account managers.

FBSPL- Fusion Business Solutions (P) Limited has successfully transferred the client's data. The team provides daily email updates, regularly communicates the project's status, and addresses corrections when needed to ensure work accuracy. They offer timely responses through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the HR Consultant and Owner of Ethos Insurance & Risk Management

Describe what your company does in a single sentence.

Insurance brokerage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

data entry
streamline processes
support account managers

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

data entry
transfer of applications
proposal creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

data transfer was completed, daily email updates, constant communication of status

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team responds on time, provides accurate work, and makes corrections when needed.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Ability to work over night and not disrupt our daily processes

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

RATINGS

5.0

Application Management & Support Back Office Outsourcing Customer Service Outsourcing
$10,000 to $49,999
Nov. 2023 - Sep. 2024

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Emily has demonstrated a strong work ethic and an eagerness to learn."

Sep 30, 2024

Executive, RCS Insurance

Anonymous

Insurance
Reno, Nevada
1-10 Employees
Online Review

An insurance company hired FBSPL- Fusion Business Solutions (P) Limited to assist with claims leakage and public liability quoting. The team’s tasks included creating proposals and updating apps.

FBSPL- Fusion Business Solutions (P) Limited delivered great work and fostered a positive relationship with the client. The team was accommodating and detail-oriented, allowing them to communicate closely with the client. Moreover, their members completed tasks on time and had strong work ethics.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at RCS Insurance

Describe what your company does in a single sentence.

Provide commercial and personal insurance to soncumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Provide back-up assistance for CL & PL.
Assistance with certificates.
Provide Follow up for servicing of insureds.

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

email received

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Good value for cost
Company values aligned
Offered wide range of services

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tasks performed were primarily COI's, Acord Apps, create proposals, PL quoting. obtain loss runs. update renewal apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The working relationship with Emily evolved into what I would describe as positive. She was very accomodating, with any requests, very detail oriented and made every effort to complete any requests. As time went on, Emily came to know our accounts and was very good about communicating with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I basically answered this question in the prvious question. Emily was very cognizant of completing all tasks on time and was always willing to stay late if necessary to complete a task. Communication with Emily was very positive.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I had a conversation with Emily about working with her. The "company" for me, has been represented by Emily. Working with her has been a very positive working relationship in my opinion. Emily has demonstrated a strong work ethic and an eagerness to learn.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

If there are any changes, it would be more on my part. In hindsight I should have been more assertive in asking what additional services I could have inquired of to make our work flow more efficient.

RATINGS

5.0

Back Office Outsourcing Commercial Brokerage Services Customer Service Outsourcing
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They respond quickly and efficiently regarding their assigned tasks."

Sep 30, 2024

Project Coordinator, Insurance Company

Anonymous

Insurance
Alberta, Canada
51-200 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides customer service and back-office support for an insurance company. Their tasks include data processing, document handling, and billing management.

FBSPL- Fusion Business Solutions (P) Limited has completed several projects within reasonable timeframes. The team is responsive to queries and concerns and efficient with their work. They also communicate well and are highly receptive to feedback, which makes them easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Project Coordinator of an insurance company

Describe what your company does in a single sentence.

Insurance Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Commercial Lines Processing

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Referral

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from FBSPL- Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data Processing
entering Billing Transactions
document handling.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several projects have been completed in a timely manner:

Processing Daily Activities
Data Entry Clean-up
Ongoing file management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tasks have been completed in acceptible time period. They respond quickly and efficiently regarding their assigned tasks.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Communication and acceptance of guidance/direction.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

None

RATINGS

5.0

Back Office Outsourcing
Less than $10,000
May 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project manager has been great in addressing the needs of our organization."

Sep 7, 2024

Owner, Insurance Brokerage

Anonymous

Insurance
Portland, Oregon
1-10 Employees
Online Review
Verified

FBSPL- Fusion Business Solutions (P) Limited provides back-office support for an insurance brokerage. The team is responsible for client services, data entry, software management, and renewal processes.

FBSPL- Fusion Business Solutions (P) Limited has successfully completed tasks in a timely manner. The team has created timelines and addressed the client's needs, and internal stakeholders are impressed with the service provider's vast technical understanding and proficiency

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of an insurance company

Describe what your company does in a single sentence.

Insurance brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FBSPL- Fusion Business Solutions (P) Limited to accomplish?

Back end support
Client Services
Renewal processes

SOLUTION

How did you find FBSPL- Fusion Business Solutions (P) Limited?

Linkedin Outreach

Why did you select FBSPL- Fusion Business Solutions (P) Limited over others?

Time and place. They reached out and I tested the service.

Describe the scope of work in detail. Please include a summary of key deliverables.

Full service client and broker support. Data entry and software management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Data and task completion. Timeliness of the completion of said tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They created timelines, and the project manager has been great in addressing the needs of our organization.

What was your primary form of communication with FBSPL- Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

The understanding of the insurance industry and software.

Are there any areas for improvement or something FBSPL- Fusion Business Solutions (P) Limited could have done differently?

None that I am aware of.

RATINGS

5.0

Showing 51-60 of 102 Reviews

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Verified Client Reviews: 85

Overall Review Rating: 4.8

Source: Clutch

Last Updated: January 5, 2026

Business Entity

Business Entity Name	Fusion Business Solutions Private Limited
Source	Government of India Ministry of Corporate Affairs
Jurisdiction of Formation	India
Date of Formation	October 9, 2006
Status	Active
Last Updated	February 21, 2025
ID	U72200RJ2006PTC023201

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	February 26, 2025

Learn More About The Clutch Verification Process

Locations (1)

459 COLUMBUS AVE #4018 New York, NY, United States 10024

6 - 9

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Most Common Project Size

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Reviews

FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Staff Training and Development

Adaptability and Flexibility

Room for Improvement in Training

Customer Service Excellence

Proactive Problem Solving

Strong Communication Skills

Reviews mentioning:

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OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CL & PL Quoting Assistance for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Customer Service & Back-Office Support for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back Office Outsourcing for Insurance Brokerage