Dedicated, fully managed virtual assistants

VA Connect places dedicated, fully managed virtual assistants with growing businesses in the US and UK. We recruit, vet, onboard and performance-manage skilled South African professionals in executive support, sales, project management, marketing and customer support, and we stay involved for the life of every placement.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
50 - 249
Locations
Sandton, South Africa
Year founded
Founded 2008

Service Lines

Back Office Outsourcing: 60%
Sales Outsourcing: 20%
Call Center Services: 10%
Customer Service Outsourcing: 10%

Select Focus Area

Back Office Outsourcing

Virtual Assistant: 100%

Inbound Services

Virtual receptionist: 50%
Answering services: 30%
Inbound appointment scheduling: 20%

Customer Service Outsourcing

Phone Support Services: 40%
Chat Support Services: 30%
Email Support Services: 30%

Outbound Services

B2C Telemarketing & telesales: 100%

Sales Outsourcing

B2B Appointment Setting: 50%
B2B Lead Generation: 50%

Industries

Business services: 30%
Financial services: 20%
Information technology: 15%
Real estate: 15%
Advertising & marketing: 10%
Legal: 10%

Clients

Small Business (<$10M): 70%
Midmarket ($10M - $1B): 30%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 4.8 /5

What Clients Have Said

VA Connect is praised for its competitive pricing and good value for cost across various projects, with clients highlighting budget alignment and effective support. Specific project costs were not disclosed, but the overall sentiment indicates affordability and quality service.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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VA Connect Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Technical and Recruitment Expertise

The company's expertise in recruitment and technical staffing is highlighted, with clients expressing satisfaction in hiring skilled professionals that contribute to the success of their projects.
Customized Solutions and Support

VA Connect is noted for their ability to tailor services to meet specific client needs, such as administrative support, recruitment, and digital marketing, ensuring client objectives are met effectively.
Value for Cost and Budget-Friendly

Many clients selected VA Connect due to their competitive pricing and perceived value for cost, making their services accessible for businesses looking to enhance operations without excessive expenditure.
Positive Impact on Business Growth

Various clients reported measurable improvements in business operations, including increased efficiency, growth in customer base, and enhanced sales pipelines, attributing these successes to VA Connect's services.
Areas for Improvement in Candidate Screening

While overall feedback is positive, some clients suggested improvements in pre-screening candidates before client interviews to ensure they meet job criteria, highlighting a potential area for VA Connect to enhance.
Professionalism and Culture Fit

Clients consistently praised VA Connect for their professionalism and ability to match virtual assistants that fit well with the company culture. This alignment was a key factor in choosing VA Connect over competitors.

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VA Connect Reviews

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Back Office Outsourcing
Confidential
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"VA Connect was very responsive, and they supplied us with CVs until we found that perfect fit."

Jul 3, 2024

COO & CFO, CodingIT

Nick Sachs

Information technology
United Kingdom
1-10 Employees
Online Review
Verified

VA Connect provided staff augmentation services for a tech advisory and development firm. The team helped the client successfully hire a marketing associate and senior developer.

Thanks to VA Connect's efforts, the company successfully hired a qualified developer. The team was highly responsive from a workflow standpoint, and internal stakeholders praised the service provider's vast recruitment expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the COO/CFO of CodingIT

Describe what your company does in a single sentence.

Technology Advisory and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VA Connect to accomplish?
Hire great employees in South Africa

SOLUTION

How did you find VA Connect?

Online Search

Why did you select VA Connect over others?

Pricing fit our budget
Good value for cost

How many teammates from VA Connect were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hire employees in South Africa

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We managed to hire a great Marketing Associate and Senior Developer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VA Connect was very responsive, and they supplied us with CVs until we found that perfect fit.

What was your primary form of communication with VA Connect?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

As a UK based business we could hire employees that have been prescreened in South Africa.

Are there any areas for improvement or something VA Connect could have done differently?

None noted

RATINGS

5.0

Back Office Outsourcing
Virtual Assistant
Confidential
Apr. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines."

Jul 3, 2024

Founder & Advocate, Law Firm

Anonymous

Legal
Kenya
11-50 Employees
Online Review
Verified

VA Connect provides administrative and legal support for a law firm. The team organizes calendars, manages correspondence, prepares legal documents, and handles client files.

VA Connect's work has resulted in seamless operations and significant improvement in administrative efficiency, task management, document preparation, and timely delivery of legal documents. The team is organized and communicative. Their professionalism and rapport with the client are outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder & Advocate of a legal company

Describe what your company does in a single sentence.

We are a boutique law firm, serving clients in Africa and globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VA Connect to accomplish?

Administrative and legal support at an executive level

SOLUTION

How did you find VA Connect?

Online Search

Why did you select VA Connect over others?

High ratings
Great culture fit
Company values aligned

How many teammates from VA Connect were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Administrative Support: Well-organized calendars, managed correspondence, and systematic document filing.
Document Preparation and Drafting: Professionally prepared legal documents, letters, and terms of engagement.
File and Client Management: Organized client files and prompt, professional responses to client inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with VA Connect led to significant improvements in several key areas, including enhanced administrative efficiency, proactive task management, greater accuracy in document preparation, and timely delivery of legal documents. Additionally, the successful completion of various projects and effective handling of inquiries and ad hoc tasks contributed to streamlining operations at Anne Babu & Company, reflecting overall progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is well organized, formulates to-do lists, communicates on each task, and consistently meets deadlines.

What was your primary form of communication with VA Connect?

Email or Messaging App

What did you find most impressive or unique about this company?

VA Connects professionalism and good rapport with clients

RATINGS

5.0

Back Office Outsourcing
Virtual Assistant
Confidential
Mar. - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are straightforward, easy to deal with, and once up and running are fully self-managing."

Oct 20, 2023

Director, FMCG recruitment company

Dan

Other industries
London, England
1-10 Employees
Online Review

VA Connect provides ongoing VA support for an FMCG recruitment company. They upload job posts to the website, research target companies, and format presentations.

The client is pleased with the results of the engagement. VA Connect delivers quality work on a weekly basis with minimum input required from the internal team. The team is straightforward, easy to work with, and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Lime Talent

Describe what your company does in a single sentence.

FMCG Recruitment Specialists

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VA Connect to accomplish?

Ongoing VA support

SOLUTION

How did you find VA Connect?

Online Search

Why did you select VA Connect over others?

Pricing fit our budget
Other

How many teammates from VA Connect were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Uploading job posts to our website Researching target companies Creating and formatting presentations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The work we need is completed to a high standard on a weekly basis with minimum input required from our team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we would usually do a call or VC before starting a new project so we can screenshare exactly what needs to be done. Once we've done this then projects are delivered weekly and on time

What was your primary form of communication with VA Connect?

Virtual Meeting

What did you find most impressive or unique about this company?

They are straightforward, easy to deal with, and once up and running are fully self-managing.

Are there any areas for improvement or something VA Connect could have done differently?

The first VA we hired struggled with the work but the business replaced her quickly and we couldn't be more happy with the person we've had since May

RATINGS

5.0

Showing 11-13 of 13 Reviews

Our Story

VA Connect began in 2008 as Limetree Consulting Solutions, founded by Karen van Zyl on a simple belief: South African professionals are a world-class choice for remote work, provided they're recruited well and properly supported. In 2014 the business became VA Connect. Today we place dedicated, fully managed virtual assistants with US and UK businesses and stay involved for the life of every placement. A VA is a team member, not a task list.

Premier Verified means Clutch independently confirmed VA Connect is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 10 verified client reviews averaging 4.8 stars.

Learn More

Verified Client Reviews: 10

Overall Review Rating: 4.8

Source: Clutch

Last Updated: June 19, 2026

Business Entity

Business Entity Name	Virtual Assistant Connect (Pty) Ltd
Source	Companies and Intellectual Property Commission
Jurisdiction of Formation	South Africa
Date of Formation	September 12, 2014
Status	Active
Last Updated	June 10, 2026
ID	2014/179499/07

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	June 17, 2026

Learn More About The Clutch Verification Process

Locations (1)

Block B Infinity Business Park Cnr William Nicol Dr / Pieter Wenning Rd Fourways Sandton, South Africa 2191

76 - 100

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VA Connect

Dedicated, fully managed virtual assistants

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

VA Connect Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Technical and Recruitment Expertise

Customized Solutions and Support

Value for Cost and Budget-Friendly

Positive Impact on Business Growth

Areas for Improvement in Candidate Screening

Professionalism and Culture Fit

Reviews mentioning:

VA Connect Reviews

Back Office Outsourcing for Tech Advisory & Development Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back Office Outsourcing for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

VA Support for FMCG Recruitment Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with VA Connect on Social

Connections

SafetySA

TCS Advisory & Compliance Services ((Pty) Ltd

Additional Connections