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Top Answering Service in France

Ratings Updated: May 8, 2026
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0 Leaders 15 Contenders

17 Companies

Country: France
Inbound Services: Answering services

List of the Top France Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves France

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Paris, France

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    30% Answering services
    60% Virtual receptionist
    10% Inbound appointment scheduling

    Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

    See all 72 projects
    14 of 14 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 14 times in the past 6 months

    Over the past six months, clients have consistently praised Top Virtual Assistant for their professionalism, prompt communication, and effective project management. Notable feedback includes improved response times, enhanced organizational efficiency, and a significant reduction in administrative burdens. Clients from various sectors, such as towing and childcare, reported that the team's support allowed them to focus more on core operations. While overall sentiment is highly positive, some clients suggested minor improvements in onboarding and performance reporting.
    Read 14 Recent Reviews
    4 of 4 Answering services reviews are 5 stars
    3 new reviews for Answering services in past 6 months
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.

    Read Most Recent Review
    12 of 12 Call Center Services reviews are 5 stars
    11 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Paris, France

    10 Rue de la Paix
    Paris, France 75002

    10 - 15

    See All Locations (7)
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  • Arselen Communication Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Paris, France

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.

    Read more
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  • PRO CONTACT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Saint-Baldoph, France

    Services provided

    65% Call Center Services
    35% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    PRO CONTACT, a call center service, was launched in 1990. The team focuses on Call Center Services and Customer Service Outsourcing.

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  • Leads Provider Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Aubergenville, France

    Services provided

    100% Call Center Services

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Leads Provider, a call center service, is based in Aubergenville, France. They specialize in Call Center Services.

    Read more
    View Profile
  • E-Satisfaction Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Services provided

    15% Call Center Services
    45% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    10% Digital Strategy
    10% Sales Outsourcing

    Focus Areas

    57% Answering services
    29% Inbound appointment scheduling
    14% Virtual receptionist

    E-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • ABIENTO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    ABIENTO is a call center service and Customer Service Outsourcing company established in 2017. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.

    Read more
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  • Consistent Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Paris, France

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Consistent, a call center service, specializes in Call Center Services. The firm is based in Paris, France.

    Read more
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  • Coriolis Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Paris, France

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Coriolis Service is a midsize answering service in Paris, France. The team focuses on Call Center Services.

    Read more
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  • MARS Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Services provided

    28% Call Center Services
    42% Customer Service Outsourcing
    30% Digital Strategy

    Focus Areas

    100% Answering services

    Customer Service Outsourcing company MARS Marketing is located in Marseille, France. They focus on Customer Service Outsourcing and Digital Strategy.

    Read more
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  • CmonDoc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Answering service CmonDoc is located in Paris, France. They focus on Call Center Services and Back Office Outsourcing and were founded in 2016.

    Read more
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  • GROUPE H2A Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Arcueil, France

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.

    Read more
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  • Wecall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    10% CRM Consulting and SI
    10% E-Commerce Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Wecall is a call center service founded in 2013. The small team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Préposé Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Services provided

    40% Call Center Services
    35% Customer Service Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Launched in 2006, Préposé is an answering service company. The small team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Vitalis Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Answering service and Customer Service Outsourcing company Vitalis was launched in 2001. The team focuses on Call Center Services and Customer Service Outsourcing and is in Paris, France.

    Read more
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  • getelecom Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Getelecom, a call center company, was established in 2005. The team specializes in Call Center Services and is headquartered in Paris, France.

    Read more
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  • ImaginePartners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Montrouge, France

    Services provided

    20% Call Center Services
    20% AI Development
    20% Back Office Outsourcing +2
    20% Custom Software Development
    20% ERP Consulting and SI

    Focus Areas

    100% Answering services

    ImaginePartners is an ERP consulting and SI company established in 2000. In Kouba, Algeria and Tunis, Tunisia, the team focuses on ERP consulting and SI and Custom Software Development.

    Read more

    Montrouge, France

    12 Rue Gabriel Péri
    Montrouge, France 92120

    2 - 5

    See All Locations (3)
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Paris, France

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    85% Answering services
    10% Inbound appointment scheduling
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more
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List of the Top France Answering Services Companies

  1. Arselen Communication Logotype

    Arselen Communication

    Undisclosed
    Undisclosed
    250 - 999
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    50% Answering services
    65% Other
    View Profile Visit Website
  2. PRO CONTACT Logotype

    PRO CONTACT

    Undisclosed
    Undisclosed
    2 - 9
    Saint-Baldoph, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    100% Answering services
    35% Other
    View Profile Visit Website
  3. Leads Provider Logotype

    Leads Provider

    $1,000+
    $25 - $49 / hr
    2 - 9
    Aubergenville, France

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    20% Answering services
    View Profile Visit Website
  4. E-Satisfaction Logotype

    E-Satisfaction

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    57% Answering services
    85% Other
    View Profile Visit Website
  5. ABIENTO Logotype

    ABIENTO

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  6. Consistent Logotype

    Consistent

    Undisclosed
    Undisclosed
    50 - 249
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website
  7. Coriolis Service Logotype

    Coriolis Service

    Undisclosed
    Undisclosed
    50 - 249
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website
  8. MARS Marketing Logotype

    MARS Marketing

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    28% Call Center Services
    100% Answering services
    72% Other
    View Profile Visit Website
  9. CmonDoc Logotype

    CmonDoc

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    50% Answering services
    20% Other
    View Profile Visit Website
  10. GROUPE H2A Logotype

    GROUPE H2A

    Undisclosed
    Undisclosed
    50 - 249
    Arcueil, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    40% Answering services
    50% Other
    View Profile Visit Website
  11. Wecall Logotype

    Wecall

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  12. Préposé Logotype

    Préposé

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  13. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Paris, France

    Ability to deliver

    28.7/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  14. Vitalis Logotype

    Vitalis

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  15. getelecom Logotype

    getelecom

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website

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Updated April 23, 2026
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Specialties

Answering Services Appointment Setting Virtual Receptionist Telemarketing Outbound Inbound Appointment Setting Sales Outsourcing Third Party Verification Order Processing

Popular Locations in France

Answering Services in Paris
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