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Top Answering Service in Paris

Ratings Updated: May 8, 2026

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1 Leaders 12 Contenders

13 Companies

Country: France

City: Paris

Inbound Services: Answering services

List of the Top Paris Answering Services Companies

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Paris, France

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Trustworthy
Clients consistently describe Moneypenny as a trustworthy partner, emphasizing their dedication to providing personalized and attentive service. One client noted that Moneypenny's team eliminates complaints by offering genuine support without scripts, which enhances customer perception of trustworthiness. The engagement is characterized by clear communication and reliability, with no reported issues since the partnership began. Overall, Moneypenny is praised for making companies appear larger and more credible to potential customers.

Answering Services for Catering Company

5.0 Nov 26, 2019

Moneypenny goes beyond answering services; their team provides trust. It’s been a straightforward process that helps tremendously. Their assigned team provides our clients with peace of mind. Our customers know that their problems will easily be solved.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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Top Virtual Assistant

5.0 72 reviews

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Premier Verified

$1,000+

Undisclosed

50 - 249

Paris, France

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

30% Answering services

60% Virtual receptionist

10% Inbound appointment scheduling

Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

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14 of 14 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
Over the past six months, clients have consistently praised Top Virtual Assistant for their professionalism, prompt communication, and effective project management. Notable feedback includes improved response times, enhanced organizational efficiency, and a significant reduction in administrative burdens. Clients from various sectors, such as towing and childcare, reported that the team's support allowed them to focus more on core operations. While overall sentiment is highly positive, some clients suggested minor improvements in onboarding and performance reporting.
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4 of 4 Answering services reviews are 5 stars

3 new reviews for Answering services in past 6 months

$10,000 – $49,000 avg. project cost

Answering services Experience

Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Paris, France

10 Rue de la Paix
Paris, France 75002
10 - 15

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Paris, France

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Arselen Communication

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Paris, France

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.
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ABIENTO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Paris, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

ABIENTO is a call center service and Customer Service Outsourcing company established in 2017. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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Consistent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Consistent, a call center service, specializes in Call Center Services. The firm is based in Paris, France.
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Coriolis Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Coriolis Service is a midsize answering service in Paris, France. The team focuses on Call Center Services.
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CmonDoc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Answering service CmonDoc is located in Paris, France. They focus on Call Center Services and Back Office Outsourcing and were founded in 2016.
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GROUPE H2A

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arcueil, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.
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ImaginePartners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montrouge, France

Services provided

20% Call Center Services

20% AI Development

20% Back Office Outsourcing +2

20% Custom Software Development

20% ERP Consulting and SI

Focus Areas

100% Answering services

ImaginePartners is an ERP consulting and SI company established in 2000. In Kouba, Algeria and Tunis, Tunisia, the team focuses on ERP consulting and SI and Custom Software Development.
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Montrouge, France

12 Rue Gabriel Péri
Montrouge, France 92120
2 - 5

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Wecall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% CRM Consulting and SI

10% E-Commerce Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Wecall is a call center service founded in 2013. The small team offers Call Center Services and Customer Service Outsourcing.
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Vitalis

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Paris, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Answering service and Customer Service Outsourcing company Vitalis was launched in 2001. The team focuses on Call Center Services and Customer Service Outsourcing and is in Paris, France.
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getelecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Getelecom, a call center company, was established in 2005. The team specializes in Call Center Services and is headquartered in Paris, France.
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Leads Provider

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Aubergenville, France

Services provided

100% Call Center Services

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Leads Provider, a call center service, is based in Aubergenville, France. They specialize in Call Center Services.
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Market Leaders

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Clutch Leaders Matrix

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1 Top Virtual Assistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
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List of the Top 1 Paris Answering Services Companies

Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Paris, France

Ability to deliver

28.7/40.0

19.2/20 Reviews

4.7/10 Clients & Experience

4.8/10 Market Presence

Service focus

10% Call Center Services

30% Answering services

90% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Paris, France

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

85% Answering services

77% Other

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Arselen Communication

Undisclosed

Undisclosed

250 - 999

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

50% Answering services

65% Other

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ABIENTO

Undisclosed

Undisclosed

2 - 9

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

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Consistent

Undisclosed

Undisclosed

50 - 249

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

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Coriolis Service

Undisclosed

Undisclosed

50 - 249

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

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CmonDoc

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

50% Answering services

20% Other

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GROUPE H2A

Undisclosed

Undisclosed

50 - 249

Arcueil, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

40% Answering services

50% Other

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ImaginePartners

Undisclosed

Undisclosed

10 - 49

Montrouge, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

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Wecall

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

50% Answering services

60% Other

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Vitalis

Undisclosed

Undisclosed

2 - 9

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

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getelecom

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

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Leads Provider

$1,000+

$25 - $49 / hr

2 - 9

Aubergenville, France

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Call Center Services

20% Answering services

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Top Answering Service in Paris

List of the Top Paris Answering Services Companies

Reviews mention Trustworthy

Answering Services for Catering Company

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

Reviewed 14 times in the past 6 months

Answering services Experience