Home Call Centers Answering Services France Paris

Top Answering Service in Paris

Ratings Updated: June 1, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Leaders Matrix Answering Services Trends

Get Matched

1 Leaders 12 Contenders

13 Companies

Country: France

City: Paris

Inbound Services: Answering services

List of the Top Paris Answering Services Companies

Sponsored

Featured

What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Paris, France

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

See all 53 projects
Reviews mention Helpful
Overall, clients express positive sentiment regarding the helpfulness of the answering services provided by Moneypenny and Voice Nation. One client noted Moneypenny's team as 'friendly, timely, and receptive,' while acknowledging some operational errors that required attention. Another client praised Voice Nation for their attentiveness and ability to adapt the scripting tool to meet specific needs, stating they received 'great advice from the beginning' and experienced no issues after initial setup. Both reviews highlight the importance of clear communication.

Answering Services for Property Rental Company

4.0 May 17, 2017

We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
Read 1 Recent Review

Was this helpful?

18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Read 51 Reviews

Was this helpful?

Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

Was this helpful?
View Profile Visit Website
Top Virtual Assistant

5.0 72 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

Undisclosed

50 - 249

Paris, France

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

30% Answering services

60% Virtual receptionist

10% Inbound appointment scheduling

Top Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.

See all 72 projects

4 of 4 Answering services reviews are 5 stars

3 new reviews for Answering services in past 6 months

$10,000 – $49,000 avg. project cost

Answering services Experience

Top Virtual Assistant has received overwhelmingly positive feedback for their Answering services, with 90% of reviews highlighting improved customer support efficiency and professionalism. Clients praised their 24/7 availability, quick response times, and effective communication, resulting in increased customer satisfaction and sales opportunities. 80% of reviewers noted the company's adaptability to client needs as a key strength. Areas for improvement mentioned include a desire for more detailed reporting and analytics. Overall, their expertise significantly enhanced client operations.
Read Most Recent Review

Was this helpful?

Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
Read All Reviews

Select Industry to see insights

Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
Read All Reviews

Was this helpful?

Paris, France

10 Rue de la Paix
Paris, France 75002
10 - 15

See All Locations (7)

Was this helpful?

View Profile Visit Website
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Paris, France

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Focus Areas

85% Answering services

10% Inbound appointment scheduling

5% Virtual receptionist

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Arselen Communication

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Paris, France

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

ABIENTO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Paris, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

ABIENTO is a call center service and Customer Service Outsourcing company established in 2017. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
Read more

View Profile
Consistent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Consistent, a call center service, specializes in Call Center Services. The firm is based in Paris, France.
Read more

View Profile
Coriolis Service

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Coriolis Service is a midsize answering service in Paris, France. The team focuses on Call Center Services.
Read more

View Profile
CmonDoc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Answering service CmonDoc is located in Paris, France. They focus on Call Center Services and Back Office Outsourcing and were founded in 2016.
Read more

View Profile
GROUPE H2A

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arcueil, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.
Read more

View Profile
ImaginePartners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Montrouge, France

Services provided

20% Call Center Services

20% AI Development

20% Back Office Outsourcing +2

20% Custom Software Development

20% ERP Consulting and SI

Focus Areas

100% Answering services

ImaginePartners is an ERP consulting and SI company established in 2000. In Kouba, Algeria and Tunis, Tunisia, the team focuses on ERP consulting and SI and Custom Software Development.
Read more

Montrouge, France

12 Rue Gabriel Péri
Montrouge, France 92120
2 - 5

See All Locations (3)

Was this helpful?

View Profile
Wecall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% CRM Consulting and SI

10% E-Commerce Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Wecall is a call center service founded in 2013. The small team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Vitalis

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Paris, France

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

Answering service and Customer Service Outsourcing company Vitalis was launched in 2001. The team focuses on Call Center Services and Customer Service Outsourcing and is in Paris, France.
Read more

View Profile
getelecom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paris, France

Services provided

100% Call Center Services

Focus Areas

50% Answering services

50% Virtual receptionist

Getelecom, a call center company, was established in 2005. The team specializes in Call Center Services and is headquartered in Paris, France.
Read more

View Profile
Leads Provider

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Aubergenville, France

Services provided

100% Call Center Services

Focus Areas

20% Answering services

40% Inbound appointment scheduling

40% Virtual receptionist

Leads Provider, a call center service, is based in Aubergenville, France. They specialize in Call Center Services.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Virtual Assistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Paris Answering Services Companies

Top Virtual Assistant

$1,000+

Undisclosed

50 - 249

Paris, France

Ability to deliver

28.7/40.0

19.2/20 Reviews

4.7/10 Clients & Experience

4.8/10 Market Presence

Service focus

10% Call Center Services

30% Answering services

90% Other

View Profile Visit Website
Webhelp

Undisclosed

Undisclosed

10,000+

Paris, France

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

85% Answering services

77% Other

View Profile Visit Website
Arselen Communication

Undisclosed

Undisclosed

250 - 999

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% Call Center Services

50% Answering services

65% Other

View Profile Visit Website
ABIENTO

Undisclosed

Undisclosed

2 - 9

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

View Profile Visit Website
Consistent

Undisclosed

Undisclosed

50 - 249

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

View Profile Visit Website
Coriolis Service

Undisclosed

Undisclosed

50 - 249

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

View Profile Visit Website
CmonDoc

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Call Center Services

50% Answering services

20% Other

View Profile Visit Website
GROUPE H2A

Undisclosed

Undisclosed

50 - 249

Arcueil, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

40% Answering services

50% Other

View Profile Visit Website
ImaginePartners

Undisclosed

Undisclosed

10 - 49

Montrouge, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

View Profile Visit Website
Wecall

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

50% Answering services

60% Other

View Profile Visit Website
Vitalis

Undisclosed

Undisclosed

2 - 9

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

View Profile Visit Website
getelecom

Undisclosed

Undisclosed

10 - 49

Paris, France

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Answering services

View Profile Visit Website
Leads Provider

$1,000+

$25 - $49 / hr

2 - 9

Aubergenville, France

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Call Center Services

20% Answering services

View Profile Visit Website

Latest Answering Services Articles

See all articles

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026

Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template

Guide to Call Center Outsourcing

Updated March 24, 2026

Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Updated March 24, 2026

Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Similar Categories

Related Services

BPO in Paris Human Resources in Paris Consulting in Paris Accounting in Paris Call Centers in Paris Transcription in Paris Translation in Paris Real Estate in Paris Logistics & Supply Chain Consulting in Paris

Specialties

Telemarketing Outbound Answering Services Virtual Receptionist Inbound Appointment Setting Sales Outsourcing Order Processing Appointment Setting Third Party Verification

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top Answering Service in Paris

List of the Top Paris Answering Services Companies

Reviews mention Helpful

Answering Services for Property Rental Company

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Industry Experience

Select Industry to see insights

Answering services Experience