Top Back Office Outsourcing Companies in Madrid
11 Companies
List of the Top Madrid Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Madrid, SpainServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Madrid, SpainServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Reviews mention Efficient
Clients have consistently praised Assistring LLC for their efficiency in managing customer service operations. The Director of Operations at Target highlighted their 'efficient handling of inquiries' and the positive impact on customer satisfaction ratings. Similarly, the Marketing Director of Royal Nawaab commended their team for being 'very efficient' and consistently delivering on time, even during holidays. Overall, the sentiment regarding their efficiency is overwhelmingly positive, indicating a strong capability in meeting client needs promptly.-
Call Center Services for Wholesale Retail Company
5.0 Oct 12, 2024Our collaboration with Assistring LLC resulted in improved customer satisfaction ratings, as a result of their efficient handling of inquiries and provision of support. Their dedication to quality service really impacted Target reputation, resulting in a strong relationship with clients and end-users. The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard.
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Customer Service Outsourcing for Restaurant & Events Company
5.0 Apr 5, 2026The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day.
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2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients commend their ability to significantly reduce call drop rates and manage high volumes of inbound inquiries across multiple channels. Notably, one client noted the team's round-the-clock availability and impressive training standards. Overall, feedback reflects strong satisfaction with the company's responsiveness, strategic partnership, and commitment to delivering measurable results, with no reported areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Madrid, SpainServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
52% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)18% Customer Service OutsourcingNOVA BPO is a midsize Back Office Outsourcing company established in 1996. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Madrid, Spain
C / Miguel Yuste, 12 1st Floor
Madrid, Spain 280372 - 5
+34.913.272.389
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)SOGEMEDI is a Madrid, Spain-based Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
25% Back Office Outsourcing25% Call Center Services25% Document Digitization & Management +1 service25% HR ConsultingDigiltea is a telephone answering service. Founded in 2020, the team offers Call Center Services and Back Office Outsourcing. The company is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Pozuelo de Alarcón, Spain
Services provided
35% Back Office Outsourcing35% HR Consulting30% Business ConsultingOuter Spain is a Back Office Outsourcing company. Established in 2019, the company is in Pozuelo de Alarcón, Spain. Their team provides Back Office Outsourcing and HR Consulting.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
30% Back Office Outsourcing35% Call Center Services15% Staffing +2 services10% HR Outsourcing10% RecruitingAlcaláBC is a call center service. Their midsize team is located in Madrid, Spain. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
24% Back Office Outsourcing50% Business Consulting16% Customer Service Outsourcing +1 service10% BI & Big Data Consulting & SIAbinitio Consulting is a Business Consulting company. The Barcelona, Spain-based team offers Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (3)Madrid, Spain
General Arrando Street, 9A, 1
Madrid, Spain 2801010 - 15
+34.934.548.408
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Back Office Outsourcing20% BI & Big Data Consulting & SI20% CRM Consulting and SI +2 services20% IT Managed Services20% IT Strategy ConsultingIT strategy consulting company Cognodata is based in Madrid, Spain. Their services include IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Back Office Outsourcing40% HR Consulting20% BI & Big Data Consulting & SI +1 service20% Market ResearchHR Consulting company Spectos GmbH is headquartered in Vancouver, Canada and Dresden, Germany. They focus on HR Consulting and Market Research and were founded in 2001.
Read moreSee All Locations (3)Madrid, Spain
Avenida General Perón 29, planta 16, Atrium, despacho 15
Madrid, Spain 280202 - 5
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
10% Back Office Outsourcing30% Blockchain20% Custom Software Development +2 services20% Cybersecurity20% IT Managed ServicesRedsys Spain is a Blockchain company. Their midsize team is located in Madrid, Spain and Córdoba, Spain. Their team specializes in Blockchain and Cybersecurity.
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UndisclosedUndisclosed10,000+Madrid, Spain
Services provided
25% Back Office Outsourcing50% IT Managed Services25% Customer Service OutsourcingAtento is an IT managed services company in Madrid, Spain. The team focuses on IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Madrid, Spain
Services provided
50% Back Office Outsourcing50% Custom Software DevelopmentCapital Energy, a software development company and Back Office Outsourcing company, is in Madrid, Spain. They provide Custom Software Development and Back Office Outsourcing.
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List of the Top Madrid Back Office Outsourcing Service Providers
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UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
52% Back Office Outsourcing48% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Pozuelo de Alarcón, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Back Office Outsourcing76% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10,000+Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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