Top Phone Support Services in Egypt
17 Companies
List of the Top Egypt Customer Service Phone Support Companies
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BPO Hive LLC
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$5,000+< $25 / hr50 - 249Cairo, EgyptServices provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
5 of 6 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of BPO Hive LLC highlight their exceptional responsiveness, professionalism, and commitment to delivering results. Clients noted a 15% conversion rate through effective lead qualification and praised the company's ability to scale operations seamlessly. One CEO emphasized their proactive communication and reliability, stating they consistently met deadlines and adapted to changing needs. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and recommending BPO Hive LLC without hesitation.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$50,000+< $25 / hr1,000 - 9,999Cairo, Egypt
Services provided
15% Customer Service Outsourcing20% IT Managed Services15% Application Management & Support +415% Call Center Services15% Custom Software Development10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)Focus Areas
30% Phone Support Services45% Chat Support Services25% Email Support ServicesSee all 9 projectsFlairsTech is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is praised for its adaptability, innovative culture, and value for cost, with 95% of reviews noting flexibility and alignment with client needs. Their services effectively enhance customer experience and satisfaction, achieving a 97% customer satisfaction rate in some cases.
Reviews mention Accommodating
Clients consistently highlight FlairsTech's accommodating nature, noting their effective support in providing qualified candidates within the expected timeline. One client specifically mentioned the 'accommodating and resourceful' support team, while another emphasized the 'accommodating nature of the correspondences.' Overall, the sentiment reflects a strong appreciation for FlairsTech's responsiveness and flexibility in meeting client needs.-
Staff Augmentation for Mergers & Acquisitions Company
4.0 Apr 10, 2023The Flairstech team has been effective in providing qualified candidates within the expected timeline. The support team has been very accommodating and resourceful. Accommodating nature of the correspondences.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read moreWas this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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See All Locations (4)Cairo, Egypt
537 Nile Corniche St., Maadi
Cairo, Egypt 4220101751 - 1000
+202-2528-2524
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$1,000+$25 - $49 / hr1,000 - 9,999Cairo, Egypt
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
45% Phone Support Services25% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Flexible
Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team.
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3 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
See All Locations (9)Cairo, Egypt
Maadi, Technology park, P2 building, Cairo, Egypt
Cairo, Egypt 11435201 - 250
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$1,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
20% Customer Service Outsourcing60% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Industry Experience
OWORKERS has received positive feedback across the IT Services and Information Technology industries. Clients commend their expertise in establishing BPO teams for document verification and app monitoring, highlighting strengths in problem-solving, quick feedback, and operational efficiency. The overall sentiment reflects satisfaction with their ability to enhance service quality and monitoring effectiveness, making them a suitable partner for companies in need of robust support in these sectors.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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See All Locations (5)Cairo, Egypt
Building 55, Road 18, Sarayat El Maadi.
Cairo, Egypt 1172850 - 75
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Business Consulting10% Sales OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsFusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
More responsive than most other service providers
Get in TouchFusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10,000+Cairo, Egypt
Services provided
25% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +35% Business Consulting5% HR Consulting5% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingMajorel Egypt is a call center service. Their team is located in Cairo, Egypt. The agency focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Cairo, Egypt
Services provided
25% Customer Service Outsourcing20% IT Managed Services15% Call Center Services +610% Back Office Outsourcing10% HR Outsourcing10% Sales Outsourcing5% Accounting3% Recruiting2% StaffingFocus Areas
64% Phone Support Services13% Chat Support Services13% Order Processing & Taking +110% Email Support ServicesETISAL International is a Customer Service Outsourcing company located in Cairo, Egypt and Cairo, Egypt. Their services include Customer Service Outsourcing and IT managed services.
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$1,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
40% Customer Service Outsourcing35% Back Office Outsourcing25% Call Center ServicesFocus Areas
65% Phone Support Services15% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsYou only pay when you get the quality you requested.👌We help you with the operations while you focus on what matters.🎯
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$5,000+< $25 / hr250 - 999Cairo, Egypt
Services provided
20% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +120% Call Center ServicesFocus Areas
65% Phone Support Services20% Chat Support Services15% Order Processing & TakingGulf Global Outsourcing is a midsize Cairo, Egypt-based Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Alexandria, Egypt
Services provided
10% Customer Service Outsourcing10% Business Consulting10% HR Consulting +1710% IT Strategy Consulting5% Call Center Services5% Digital Strategy5% Document Digitization & Management5% Graphic Design5% Search Engine Optimization5% Social Media Marketing5% Video Production5% Web Design3% Commercial Financing3% Content Marketing3% Corporate Law3% Finance & Accounting Outsourcing (FAO)2% Conversion Optimization2% Finance Law2% Pay Per Click2% Sales OutsourcingFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingTawasol for Business Administration is an IT strategy consulting company. In Alexandria, Egypt, the team provides IT strategy consulting and Business Consulting.
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$1,000+< $25 / hr50 - 249Giza, Egypt
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing20% StaffingFocus Areas
50% Phone Support Services50% Chat Support ServicesLocated in Giza, Egypt, Central Tact is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49Alexandria, Egypt
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Corporate Training & Coaching20% Sales OutsourcingFocus Areas
50% Phone Support Services30% Chat Support Services10% Email Support Services +110% Order Processing & TakingPeakpoint outsourcing is a small phone answering service established in 2023. Their team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Alexandria, Egypt
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingFlowtechtics is a phone answering service. The Alexandria, Egypt-based agency was established in 2017. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Alexandria, Egypt
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% IT Managed ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingPraxisTech is a Back Office Outsourcing company founded in 2025. Based in Alexandria, Egypt, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Cairo, Egypt
Services provided
10% Customer Service Outsourcing30% Direct Marketing25% Sales Outsourcing +415% Back Office Outsourcing10% Call Center Services5% Business Consulting5% Other MarketingFocus Areas
20% Phone Support Services40% Chat Support Services40% Email Support ServicesDropjobbing is a Cairo, Egypt-based Direct Marketing company. They focus on Direct Marketing and Sales Outsourcing and were established in 2016.
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UndisclosedUndisclosed1,000 - 9,999Maadi, Egypt
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +510% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SIFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Maadi, Egypt
21 Misr Helwan Agriculture Road
Maadi, Egypt 4211123201 - 250
+201110333006
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List of the Top 4 Egypt Customer Service Phone Support Companies
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Cairo, Egypt
Ability to deliver
31.1/40.017/20 Reviews6.5/10 Clients & Experience7.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
UndisclosedUndisclosed10 - 49Cairo, Egypt
Ability to deliver
23.1/40.016.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
40% Customer Service Outsourcing25% Phone Support Services60% Other -
$1,000+< $25 / hr50 - 2496th Of October, Egypt
Ability to deliver
20.6/40.013/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
$1,000+< $25 / hr10,000+Cairo, Egypt
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Cairo, Egypt
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing64% Phone Support Services75% Other -
$1,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing65% Phone Support Services60% Other -
$5,000+< $25 / hr250 - 999Cairo, Egypt
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing65% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Alexandria, Egypt
Ability to deliver
6/40.00/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Giza, Egypt
Ability to deliver
4.7/40.00/20 Reviews0.1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
Undisclosed$50 - $99 / hr10 - 49Alexandria, Egypt
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Cairo, Egypt
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$5,000+< $25 / hr50 - 249Alexandria, Egypt
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$1,000+< $25 / hr2 - 9Alexandria, Egypt
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing25% Phone Support Services60% Other -
$1,000+< $25 / hr2 - 9Cairo, Egypt
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing20% Phone Support Services90% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Cairo, Egypt
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
29% Customer Service Outsourcing45% Phone Support Services71% Other -
UndisclosedUndisclosed1,000 - 9,999Maadi, Egypt
Ability to deliver
10.5/40.00/20 Reviews4.8/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other
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