Top Customer Support Services in Germany
1 Leaders 15 Contenders
43 Companies
List of the Top Germany Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves GermanyServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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CCIG Group
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$10,000+< $25 / hr1,000 - 9,999Berlin, GermanyServices provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Easy to work with
Clients express a strong sentiment regarding the ease of collaboration with CCIG Group, noting their responsiveness and adaptability. One client highlighted their satisfaction with the company's ability to accommodate requests and seamlessly train new operators, stating, 'We don’t have to worry about anything.' Overall, feedback consistently reflects a positive experience, with clients recommending CCIG Group for their reliability and effective communication.-
Call Center & Customer Service Outsourcing for Perfumes Co
5.0 Sep 30, 2025We have been working together for over 6 years. They have always accommodated us in everything. If an operator leaves, they automatically train another operator for our project, and we don’t have to handle it at all. This is very positive for us, and we basically don’t have to worry about anything.
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3 of 4 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility and responsiveness. Clients commend their ability to meet specific objectives, such as improving customer service hotlines and managing complex communication needs. Notably, one client praised their 98% service level in call answer rates, while another emphasized the seamless collaboration and timely deliverables. Overall, CCIG Group is recognized for their professional culture and commitment to delivering high-quality service without notable areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Back Office OutsourcingSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Köln, Germany
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Köln, Germany
Stollwerckstraße 19
Köln, Germany 51149101 - 150
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UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Erkelenz, Germany
Services provided
32% Customer Service Outsourcing23% Back Office Outsourcing18% Sales Outsourcing +2 services17% Call Center Services10% Business ConsultingTolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
10% Customer Service Outsourcing40% Business Consulting20% Call Center Services +2 services20% Market Research10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Customer Service Outsourcing40% Call Center ServicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Services provided
10% Customer Service Outsourcing20% Fulfillment10% Air Freight +6 services10% Customs brokerage10% Freight forwarding10% Logistics & Supply Chain Consulting10% Ocean Freight10% Supply Chain Management10% Warehousing & DistributionFulFra GmbH, a Fulfillment company, is headquartered in Lehrte, Germany. Established in 2024, the team provides Fulfillment and Air Freight.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Customer Service Outsourcing50% Call Center ServicesBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
45% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Holzwickede, Germany
Services provided
20% Customer Service Outsourcing50% Document Digitization & Management20% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (2)Holzwickede, Germany
Rhenus-Platz 1
Holzwickede, Germany 59439301 - 400
+49 2301 291600
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$1,000+< $25 / hr10 - 49Unterschleißheim, Germany
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Market Research +1 service20% IT Managed ServicesSee all 2 projectsIntellize Info Solutions is a data management company specializing in data cleaning, data mining, and market research. The company has received positive feedback for its accuracy and efficiency, with an error rate of less than 3% and a data cleanliness rate of 95%. Reviewers highlight its exceptional project management and responsiveness, contributing to a smooth client experience.
Industry Experience
Intellize Info Solutions has demonstrated expertise in the Other Industries and Information Technology sectors. In the Other Industries domain, they excelled in market research for professional development, achieving a 95% data cleanliness rate. In Information Technology, they successfully handled large-scale data projects for the hospitality sector, maintaining a low error rate of under 3% while delivering timely results. Overall, feedback reflects strong project management skills, responsiveness, and a commitment to quality across both industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Intellize Info Solutions consistently highlight the company's cost-effectiveness and value for money. One client noted their selection was influenced by the team's honesty, hard work, and budget alignment. Another emphasized the exceptional quality and timely delivery of services, stating that Intellize transformed complex data requests into organized, actionable insights. Overall, the sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved.Was this helpful?
See All Locations (3)Unterschleißheim, Germany
3B Margaretenanger
Unterschleißheim, Germany 857162 - 5
+49 (176) 34646506
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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$10,000+Undisclosed50 - 249Berlin, Germany
Services provided
80% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Scalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Düsseldorf, Germany
Services provided
50% Customer Service Outsourcing50% Waste ManagementKlinpal is a Customer Service Outsourcing and Waste Management company. Located in Düsseldorf, Germany, the agency focuses on Customer Service Outsourcing and Waste Management.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesCheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingEuro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Customer Service Outsourcing60% Business Consulting20% IT Strategy ConsultingLaunched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
50% Customer Service Outsourcing35% Call Center Services15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing40% IT Managed Services15% Call Center Services +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
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UndisclosedUndisclosed10 - 49Leipzig, Germany
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingQuality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Tübingen, Germany
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Translation +2 services10% Corporate Training & Coaching10% Direct MarketingEDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
20% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +6 services10% Call Center Services10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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UndisclosedUndisclosedFreelancerTornesch, Germany
Services provided
15% Customer Service Outsourcing25% AI Agents15% Custom Software Development +3 services15% Document Digitization & Management15% E-Commerce Development15% Web DevelopmentAI Agents company Reaktly is headquartered in Tornesch, Germany. Their services include AI Agents and Custom Software Development.
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
15% Customer Service Outsourcing65% Call Center Services20% Market ResearchAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
15% Customer Service Outsourcing20% Digital Strategy20% Marketing Strategy +3 services20% Social Media Marketing15% Call Center Services10% Video ProductionLocated in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
10% Customer Service Outsourcing50% Call Center Services20% Direct Marketing +2 services10% Back Office Outsourcing10% Sales OutsourcingGevekom is a call center. Their midsize team is located in Frankfurt am Main, Germany. Their services include Call Center Services and Direct Marketing.
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$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
12% Customer Service Outsourcing70% Accounting18% Back Office OutsourcingBürodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Fulfillment +3 services20% Marketing Strategy20% Social Media Marketing10% Call Center ServicesZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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$1,000+< $25 / hr50 - 249Köln, Germany
Services provided
25% Customer Service Outsourcing75% Call Center ServicesOffice Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
10% Customer Service Outsourcing20% Branding20% Event Marketing +4 services20% Market Research10% Logistics & Supply Chain Consulting10% Sales Outsourcing10% Warehousing & DistributionHeadquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
10% Customer Service Outsourcing60% Accounting10% Back Office Outsourcing +2 services10% Business Consulting10% Financial ConsultingEbs Büroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesSee all 12 projectsScalemill is a Customer Support Outsourcing company offering services such as order management, administrative support, and sales prospecting. Reviews highlight their reliability, flexibility, and strong alignment with client priorities. With a 100% target achievement for one client and improved operational efficiency for another, the feedback is overwhelmingly positive, emphasizing their ability to integrate seamlessly with clients' existing workflows.
Reviews mention Accommodating
Clients have expressed a positive sentiment regarding ScaleMill's accommodating nature. One client highlighted their understanding and adaptability in the SaaS space, noting that ScaleMill's team was quick to learn and responsive to suggestions, which significantly improved workflow and results. The ability to adjust the number of sales representatives as needed further exemplifies their flexibility. Overall, clients feel supported and satisfied with ScaleMill's accommodating approach to project needs.-
Sales & SaaS Demos for Chatbot Platform
4.5 Mar 2, 2021They are quite understanding and adaptive, they know the SaaS space very well and time to time the founder makes his suggestions and recommendations to improve the workflow and improve the results.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 1 time in the past 6 months
Recent reviews of Scalemill indicate a high level of client satisfaction, particularly regarding their customer service and operational support. Clients praised their flexibility, reliability, and ability to adapt to changing priorities. Specific feedback highlighted improvements in order processing times and reduced operational errors, contributing to a smoother customer experience. Communication was noted as clear and responsive, with consistent on-time delivery of tasks. Overall, clients found Scalemill to be a dependable partner with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Scalemill's competitive pricing and excellent value for money. For instance, one client noted that Scalemill's pricing fit their budget while providing good value for the cost. Another remarked on their ability to deliver results that exceeded expectations at reasonable rates. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return on their investment and the quality of services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchScalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Germany Customer Support Companies
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30/40.016.6/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Köln, Germany
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
32% Customer Service Outsourcing68% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Unterschleißheim, Germany
Ability to deliver
21.9/40.017/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other
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