Top Customer Support Services in Germany
0 Leaders 15 Contenders
42 Companies
List of the Top Germany Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Exceptional performance
Hugo Inc. consistently receives exceptional feedback for their performance across multiple projects. Clients highlight their effective communication, timely execution, and adaptability as key strengths. One client noted, "Their proficiency in these areas elevated them from being just a service provider to a strategic partner." Another remarked on their remarkable customer support, stating Hugo's commitment significantly boosted satisfaction levels. Overall, clients express high satisfaction, emphasizing Hugo's role as a valuable and dependable partner in achieving project goals.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Professional
The sentiment regarding professionalism at CCIG Group is overwhelmingly positive. Clients frequently highlight the team's commitment to quality, with one stating they have 'no quality alerts in the past year.' Feedback consistently emphasizes their prompt responses, adaptability to client needs, and smooth project management. A client noted, 'They are highly flexible, often accommodating our requests even on short notice.' Overall, CCIG Group is recognized for their exceptional professionalism and effective communication in delivering services.-
Custome Service Outsourcing for Recreation Co
5.0 Sep 4, 2025The client found a perfect balance between professionalism and a unique approach to the client. This demonstrates the company's ability to maintain high standards of professionalism while also catering uniquely to client needs.
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Logistics & Call Center Services for Frozen Dessert Company
5.0 Sep 8, 2025We were particularly impressed by the low staff turnover and the high level of professionalism. During the peak season, the number of consultants is adjusted to match the higher volume of requests, ensuring that all tasks are delivered on time and in line with our expectations. All tasks have been carried out fully in line with our expectations, and no major areas for improvement were identified.
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Customer Service Outsourcing for Medical Co
5.0 Sep 9, 2025From the beginning of the cooperation, CCIG carried out an intensive implementation in a very short timeframe. As the project grew quickly, the team was able to double or even triple its capacity within just a few weeks, promptly adding additional resources to cover communication channels at the client’s request. This flexibility and responsiveness ensured smooth project execution and seamless adaptation to evolving business needs. What stood out most about CCIG Group was their exceptional operational agility and commitment to service excellence. They demonstrated the ability to rapidly scale their operations in response to our evolving business needs, all while maintaining a high standard of quality. Their proactive approach, responsiveness, and professionalism set them apart as a trusted and dependable partner.
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Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout. I was most impressed by their professionalism and attention to detail. They consistently demonstrated a strong commitment to quality and client satisfaction.
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Call Center Services for Sports Apparel Company
5.0 Nov 3, 2025Project management on the CCIG Group side has been highly professional and effective - all tasks are completed according to schedule and delivered on time. The team demonstrates great flexibility and quickly responds to our needs and suggestions, often proposing process improvements. Communication with coordinators is smooth and transparent, which facilitates ongoing project management.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Easy to work with
The overall sentiment regarding Helpware's ease of collaboration is overwhelmingly positive. Clients frequently commend their professionalism, flexibility, and dedication to service. For instance, one client highlighted Helpware as 'friendly, dedicated, and willing to make as many changes as we need,' while another mentioned their 'extremely effective workflow' and 'strong communication.' Clients appreciate the team's ability to integrate seamlessly into their operations, making them an invaluable extension of their own teams.-
Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018All the resources we’ve worked with have been well-trained, communicative, and easy to work with. This extends to all people Helpware hires and the training they provide.
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Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
See All Locations (9)Berlin, Germany
Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 107852 - 5
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$1,000+$25 - $49 / hr50 - 249Gütersloh, Germany
Services provided
50% Customer Service Outsourcing20% Call Center Services10% AI Agents +2 services10% Back Office Outsourcing10% Content Moderation ServicesMaxupport GmbH is a midsize Customer Service Outsourcing company founded in 1996. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Back Office OutsourcingSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
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$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Köln, Germany
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Köln, Germany
Stollwerckstraße 19
Köln, Germany 51149101 - 150
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$1,000+Undisclosed50 - 249Erkelenz, Germany
Services provided
32% Customer Service Outsourcing23% Back Office Outsourcing18% Sales Outsourcing +2 services17% Call Center Services10% Business ConsultingTolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
10% Customer Service Outsourcing40% Business Consulting20% Call Center Services +2 services20% Market Research10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Customer Service Outsourcing40% Call Center ServicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Customer Service Outsourcing50% Call Center ServicesBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
45% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Services provided
10% Customer Service Outsourcing20% Fulfillment10% Air Freight +6 services10% Customs brokerage10% Freight forwarding10% Logistics & Supply Chain Consulting10% Ocean Freight10% Supply Chain Management10% Warehousing & DistributionFulFra GmbH, a Fulfillment company, is headquartered in Lehrte, Germany. Established in 2024, the team provides Fulfillment and Air Freight.
Read moreMore responsive than most other service providers
Get in TouchFulFra GmbH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Holzwickede, Germany
Services provided
20% Customer Service Outsourcing50% Document Digitization & Management20% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (2)Holzwickede, Germany
Rhenus-Platz 1
Holzwickede, Germany 59439301 - 400
+49 2301 291600
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Unterschleißheim, Germany
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Market Research +1 service20% IT Managed ServicesSee all 2 projectsIntellize Info Solutions is a data management and market research company specializing in data scraping, cleaning, and analysis for diverse sectors. The company has received overwhelmingly positive feedback, with over 95% of reviewers praising their accuracy and timely delivery, often achieving a 24-hour turnaround. Their ability to deliver precise, organized data with an error rate of less than 3% is particularly notable.
Reviews mention Honest
Clients have consistently highlighted Intellize Info Solutions' honesty as a key strength. One CEO noted their decision to hire the company was influenced by their reputation for being 'honest, hardworking, and budget-friendly.' Additionally, the client appreciated their genuine care for their business mission and noted the team's organization and reliability in delivering accurate data with minimal errors. Overall, the sentiment reflects a strong trust in their integrity and commitment to client success.-
Data Entry Services for Hospitality & Retail Platform
5.0 Jun 30, 2026Intellize Info Solutions has an in-person office in India, which I like because they’re all together. Moreover, they’re honest, easy to get along with, and genuinely care about my company and mission.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Intellize Info Solutions has received highly positive feedback from clients over the past six months. Clients praised their exceptional project management, timely delivery, and high-quality data handling, achieving impressive accuracy rates. For instance, one client noted a 95% data cleanliness rate and a 24-hour turnaround for tasks. Their team is described as organized, responsive, and genuinely invested in client success, with no reported areas for improvement, indicating strong client satisfaction and ongoing partnerships.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Intellize Info Solutions consistently highlight the company's cost-effectiveness and value for money. One client noted their selection was influenced by the team's honesty, hard work, and budget alignment. Another emphasized the exceptional quality and timely delivery of services, stating that Intellize transformed complex data requests into organized, actionable insights. Overall, the sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved.Was this helpful?
See All Locations (3)Unterschleißheim, Germany
3B Margaretenanger
Unterschleißheim, Germany 857162 - 5
+49 (176) 34646506
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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$10,000+Undisclosed50 - 249Berlin, Germany
Services provided
80% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Scalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesCheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingEuro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Customer Service Outsourcing60% Business Consulting20% IT Strategy ConsultingLaunched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Düsseldorf, Germany
Services provided
50% Customer Service Outsourcing50% Waste ManagementKlinpal is a Customer Service Outsourcing and Waste Management company. Located in Düsseldorf, Germany, the agency focuses on Customer Service Outsourcing and Waste Management.
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$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
50% Customer Service Outsourcing35% Call Center Services15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Leipzig, Germany
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingQuality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Tübingen, Germany
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Translation +2 services10% Corporate Training & Coaching10% Direct MarketingEDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
20% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +6 services10% Call Center Services10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing40% IT Managed Services15% Call Center Services +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
15% Customer Service Outsourcing65% Call Center Services20% Market ResearchAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
15% Customer Service Outsourcing20% Digital Strategy20% Marketing Strategy +3 services20% Social Media Marketing15% Call Center Services10% Video ProductionLocated in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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UndisclosedUndisclosedFreelancerTornesch, Germany
Services provided
15% Customer Service Outsourcing25% AI Agents15% Custom Software Development +3 services15% Document Digitization & Management15% E-Commerce Development15% Web DevelopmentAI Agents company Reaktly is headquartered in Tornesch, Germany. Their services include AI Agents and Custom Software Development.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
12% Customer Service Outsourcing70% Accounting18% Back Office OutsourcingBürodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Fulfillment +3 services20% Marketing Strategy20% Social Media Marketing10% Call Center ServicesZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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$1,000+< $25 / hr50 - 249Köln, Germany
Services provided
25% Customer Service Outsourcing75% Call Center ServicesOffice Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
10% Customer Service Outsourcing20% Branding20% Event Marketing +4 services20% Market Research10% Logistics & Supply Chain Consulting10% Sales Outsourcing10% Warehousing & DistributionHeadquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
10% Customer Service Outsourcing60% Accounting10% Back Office Outsourcing +2 services10% Business Consulting10% Financial ConsultingEbs Büroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesSee all 12 projectsScalemill is a Customer Service Outsourcing (CSO) and BPO company known for its call center solutions, offering services like order management, returns processing, and sales prospecting. Feedback highlights their reliability, flexibility, and punctual project delivery, with 100% target achievement in one case. Approximately 90% of reviews commend their adaptability and integration into existing workflows.
Reviews mention Easy to work with
Clients have consistently highlighted Scalemill's approachability and reliability, noting their seamless communication and timely delivery of project milestones. One client emphasized their responsiveness to evolving needs and their ability to adapt to changing priorities, describing them as "dependable and easy to work with." The overall sentiment reflects a strong appreciation for Scalemill's flexibility and integration into existing workflows, reinforcing their reputation as a supportive partner in operational tasks.-
Customer Service Outsourcing for Sleepwear Company
5.0 Feb 12, 2026They consistently delivered items on time and met agreed deadlines. They were very responsive to our needs, addressed questions or issues quickly, and adapted well when priorities shifted. Overall, they proved to be dependable and easy to work with.
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Industry Experience
Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
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Business services IT Services Financial services Nonprofit Retail Information technology Other industriesWas this helpful?
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See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
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List of the Top Germany Customer Support Companies
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$1,000+$25 - $49 / hr50 - 249Gütersloh, Germany
Ability to deliver
6.5/40.00/20 Reviews3.5/10 Clients & Experience3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
29.1/40.016.6/20 Reviews7.8/10 Clients & Experience4.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Köln, Germany
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
32% Customer Service Outsourcing68% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
4.4/40.00/20 Reviews0.3/10 Clients & Experience4.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
5.9/40.00/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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