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Top Customer Support Services in Germany

Ratings Updated: April 5, 2026

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Germany

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Germany

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

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Reviews mention Communicative
The feedback regarding the communicative aspect of Top Customer Service is overwhelmingly positive. Clients consistently highlighted their clear and timely communication, stating that the team maintained a smooth workflow and adhered to schedules. For instance, one client noted, "Their team communicated clearly during onboarding and maintained consistent service quality." Another remarked on their professionalism, emphasizing how well agents represented their brand. Overall, clients expressed high satisfaction with the communication processes, indicating no significant areas for improvement.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company

5.0 Dec 22, 2025

Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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United States (17) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Significo

5.0 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Dassendorf, Germany

Services provided

10% Customer Service Outsourcing

40% CRM Consulting and SI

40% Call Center Services +1 service

10% Back Office Outsourcing

Significo is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.

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Reviews mention Passionate about their work
Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

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Reviews mention Exceptional performance
Clients have consistently praised CCIG Group for their exceptional performance, particularly highlighting their operational agility and commitment to service excellence. One client noted their ability to rapidly scale operations while maintaining high quality, emphasizing their proactive approach and responsiveness. The expansion of service hours and significant increases in patient satisfaction further underscore their effectiveness. Overall, the sentiment reflects strong satisfaction with CCIG Group's capabilities and dedication to client needs.

Customer Service Outsourcing for Medical Co

5.0 Sep 9, 2025

From the beginning of the cooperation, CCIG carried out an intensive implementation in a very short timeframe. As the project grew quickly, the team was able to double or even triple its capacity within just a few weeks, promptly adding additional resources to cover communication channels at the client’s request. This flexibility and responsiveness ensured smooth project execution and seamless adaptation to evolving business needs. What stood out most about CCIG Group was their exceptional operational agility and commitment to service excellence. They demonstrated the ability to rapidly scale their operations in response to our evolving business needs, all while maintaining a high standard of quality.
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Customer Support & Call Center Services for Software Company

5.0 Dec 31, 2025

Our cooperation with CCIG Group has been smooth and effective from the very beginning. All deliverables are provided on time, and the team responds quickly to our needs and guidelines to ensure that customers always receive top-quality service. They are highly flexible, often accommodating our requests even on short notice, and consistently adapting to our requirements. Both the management team and the specialists demonstrate strong commitment and professionalism, and we can always rely on their support.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Poland (14) Germany (3) Czech Republic (1) France (1)

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Berlin, Germany

Kurfürstendamm 15
Berlin, Germany 10719
16 - 20

+49 30 220 131 023

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Berlin, Germany

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Puts the customer first
Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.
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Customer Support & Back-Office Work for Software Company

5.0 Feb 5, 2020

Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.
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Staffing for Wine Distributor

5.0 Aug 22, 2019

I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.
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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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hello.de AG

Not yet reviewed
Verified

$100,000+

$25 - $49 / hr

250 - 999

Berlin, Germany

Services provided

10% Customer Service Outsourcing

70% Call Center Services

10% Back Office Outsourcing +1 service

10% Insurance Services & Brokers

Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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yoummday

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

München, Germany

Services provided

30% Customer Service Outsourcing

30% Call Center Services

30% Sales Outsourcing +1 service

10% Back Office Outsourcing

Founded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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ThinkOwl

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Köln, Germany

Services provided

25% Customer Service Outsourcing

25% AI Consulting

25% AI Development +1 service

25% IT Managed Services

IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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Köln, Germany

Stollwerckstraße 19
Köln, Germany 51149
101 - 150

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TENIOS GmbH

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Köln, Germany

Services provided

30% Customer Service Outsourcing

70% Call Center Services

TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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Tolksdorf Communication

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Erkelenz, Germany

Services provided

32% Customer Service Outsourcing

23% Back Office Outsourcing

18% Sales Outsourcing +2 services

17% Call Center Services

10% Business Consulting

Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Startup Campus Germany GmbH

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

München, Germany

Services provided

10% Customer Service Outsourcing

40% Business Consulting

20% Call Center Services +2 services

20% Market Research

10% Marketing Strategy

Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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Prosupo

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Berlin, Germany

Services provided

20% Customer Service Outsourcing

20% Branding

20% Call Center Services +2 services

20% Recruiting

20% Social Media Marketing

Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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Berlin, Germany

Siegfriedstr. 183
Berlin, Germany 10365
2 - 5

+49 221 5300 6911

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KP DigiServe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

30% Customer Service Outsourcing

25% Call Center Services

20% Back Office Outsourcing +2 services

15% E-Commerce Development

10% HR Outsourcing

KP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
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KALLEXA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

München, Germany

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Established in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
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München, Germany

Heiglhofstraße
München, Germany 81377
6 - 9

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ServiceCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

60% Customer Service Outsourcing

40% Call Center Services

ServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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BeWo Callcenter

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

50% Customer Service Outsourcing

50% Call Center Services

BeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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maXima Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

45% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

MaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Rhenus Office Systems Polska

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Holzwickede, Germany

Services provided

20% Customer Service Outsourcing

50% Document Digitization & Management

20% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
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Holzwickede, Germany

Rhenus-Platz 1
Holzwickede, Germany 59439
301 - 400

+49 2301 291600

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Snubes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berlin, Germany

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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Simon & Focken Bremen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

Founded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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hanseatic dialog

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

35% Customer Service Outsourcing

35% Back Office Outsourcing

30% Call Center Services

Hanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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Scalivo GmbH

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Berlin, Germany

Services provided

80% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Scalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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CheckIdent

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Leipzig, Germany

Services provided

30% Customer Service Outsourcing

70% Call Center Services

CheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Euro Union Assistance GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stuttgart, Germany

Services provided

20% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1 service

20% Business Consulting

Euro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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LEITWERK Consulting GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

München, Germany

Services provided

20% Customer Service Outsourcing

60% Business Consulting

20% IT Strategy Consulting

Launched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
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The Happy Customers

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Berlin, Germany

Services provided

50% Customer Service Outsourcing

35% Call Center Services

15% Back Office Outsourcing

The Happy Customers is a Customer Service Outsourcing company. Established in 2026, the firm is in Berlin, Germany. Their team provides Customer Service Outsourcing and Call Center Services.
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

25% Customer Service Outsourcing

40% IT Managed Services

15% Call Center Services +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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Berlin, Germany

Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 10557
10 - 15

+1 (929) 235 1351

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Quality Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leipzig, Germany

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Sales Outsourcing

Quality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
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EDVLAB Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tübingen, Germany

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Translation +2 services

10% Corporate Training & Coaching

10% Direct Marketing

EDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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Mediawirt Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kirchheim unter Teck, Germany

Services provided

20% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Corporate Training & Coaching

10% IT Managed Services

10% Pay Per Click

10% Print Design

10% Search Engine Optimization

Mediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
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Kirchheim unter Teck, Germany

Dettinger Str. 67-69
Kirchheim unter Teck, Germany 73230
10 - 15

+49 7021 732900

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DCS Communication Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Berlin, Germany

Services provided

10% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

10% Sales Outsourcing

DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Berlin, Germany

Am Borsigturm 15
Berlin, Germany 13507
1001 - 2000

+49 (0)30 850 62 60

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abravo GmbH

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Germering, Germany

Services provided

15% Customer Service Outsourcing

65% Call Center Services

20% Market Research

Abravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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Amamedis

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Leipzig, Germany

Services provided

15% Customer Service Outsourcing

20% Digital Strategy

20% Marketing Strategy +3 services

20% Social Media Marketing

15% Call Center Services

10% Video Production

Located in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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Gevekom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Frankfurt am Main, Germany

Services provided

10% Customer Service Outsourcing

50% Call Center Services

20% Direct Marketing +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

Gevekom is a call center. Their midsize team is located in Frankfurt am Main, Germany. Their services include Call Center Services and Direct Marketing.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Berlin, Germany

Services provided

25% Customer Service Outsourcing

25% Translation

10% Call Center Services +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Berlin, Germany

104 Skalitzer Straße
Berlin, Germany 10997
6 - 9

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Bürodienstleistungen Sigrid Hiltmann

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

12% Customer Service Outsourcing

70% Accounting

18% Back Office Outsourcing

Bürodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
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ZENIT X

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stuttgart, Germany

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Fulfillment +3 services

20% Marketing Strategy

20% Social Media Marketing

10% Call Center Services

ZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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Office Call-Center GmbH

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Köln, Germany

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Office Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.
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FMS - Field Marketing + Sales Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Leipzig, Germany

Services provided

10% Customer Service Outsourcing

20% Branding

20% Event Marketing +4 services

20% Market Research

10% Logistics & Supply Chain Consulting

10% Sales Outsourcing

10% Warehousing & Distribution

Headquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.
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Ebs Büroservice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

10% Customer Service Outsourcing

60% Accounting

10% Back Office Outsourcing +2 services

10% Business Consulting

10% Financial Consulting

Ebs Büroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Nürnberg, Germany

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Nürnberg, Germany

Tullnaustraße 20
Nürnberg, Germany 90402
2001 - 5000

+49 911 9339 0

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Outsourcing Bear

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Berlin, Germany

Services provided

20% Customer Service Outsourcing

20% Custom Software Development

20% Search Engine Optimization +3 services

20% Translation

10% Call Center Services

10% Sales Outsourcing

Outsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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Scalemill

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Berlin, Germany

Services provided

20% Customer Service Outsourcing

50% Sales Outsourcing

30% Call Center Services

Scalemill is a Customer Service Outsourcing and Call Center Solutions provider, offering services such as order management, administrative support, and sales prospecting. Overall, clients commend Scalemill for their flexibility, reliability, and effective communication, resulting in successful project outcomes. Approximately 100% of feedback highlights their timely delivery and alignment with client expectations. A small suggestion for improvement is enhancing their reporting capabilities.

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Reviews mention Experienced
Clients express a highly positive sentiment towards ScaleMill's expertise and support. One client highlighted their initiative in creating templates that saved time, while another praised their seamless integration and ability to surpass expectations in lead generation. Feedback on communication was favorable, though some clients noted a need for quicker notifications regarding platform issues and more guidance on new processes. Overall, ScaleMill is recognized for its experienced team and commitment to client success.

Call Center Customer Support for Apparel Company

4.5 Jun 14, 2019

We are impressed with their implementation and support. The founders are very solution-oriented, and they often help us with decision making by sharing their experiences and industry insights. They also have a great team spirit.
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Call Center & Lead Generation for Outsourcing Company

5.0 Jun 6, 2019

It's clear that they treat their employees right. The culture of the company seems very positive. The employees are very happy, and their management is clearly experienced in their field.
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3 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for Scalemill indicate a strong overall sentiment, highlighting their reliability and adaptability. Clients noted significant improvements in operational efficiency and lead generation, with one CEO reporting a threefold increase in qualified leads. Their proactive communication and project management were praised, ensuring timely delivery and responsiveness. Notably, they seamlessly integrate into clients' workflows, enhancing team productivity. Areas for improvement include the incorporation of AI into their processes, which is already in progress.
Read 3 Recent Reviews

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More responsive than most other service providers

Scalemill is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (4) Germany (3) Pakistan (2) Switzerland (1) Türkiye (1) Ukraine (1)

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Reviewed 3 times in the past 6 months

Scalemill is very responsive

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