Top Customer Support Services in Germany
1 Leaders 15 Contenders
42 Companies
List of the Top Germany Customer Support Companies
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves GermanyServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
Read Full Review -
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
Read Full Review -
Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
Read Full Review
Was this helpful?
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
-
-
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.-
Customer Support Services for Press Distributor
5.0 Sep 15, 2025Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
Read Full Review
Was this helpful?
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Trustworthy
Helpware has received positive feedback regarding their trustworthiness, with clients emphasizing their reliability and effective communication. One CEO noted, 'I highly recommend Helpware. Trust them because you’re in good hands,' underlining their confidence in the partnership. Clients appreciated Helpware's swift onboarding process and ability to meet deadlines consistently. Overall, the sentiment reflects a strong trust in Helpware's capabilities to support and scale customer service efficiently.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. I highly recommend Helpware. Trust them because you’re in good hands.
Read Full Review -
Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
See All Locations (9)Berlin, Germany
Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 107852 - 5
Was this helpful?
-
-
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing70% Call Center Services10% Back Office Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +1 service10% Back Office OutsourcingSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
Read Full Review
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
See All Locations (2)Dassendorf, Germany
Dorfstrasse 222
Dassendorf, Germany 2152150 - 75
Was this helpful?
-
-
$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Customer Service Outsourcing30% Call Center Services30% Sales Outsourcing +1 service10% Back Office OutsourcingFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Köln, Germany
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Köln, Germany
Stollwerckstraße 19
Köln, Germany 51149101 - 150
Was this helpful?
-
UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Services provided
32% Customer Service Outsourcing23% Back Office Outsourcing18% Sales Outsourcing +2 services17% Call Center Services10% Business ConsultingTolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
10% Customer Service Outsourcing40% Business Consulting20% Call Center Services +2 services20% Market Research10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read more -
$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Customer Service Outsourcing20% Branding20% Call Center Services +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
60% Customer Service Outsourcing40% Call Center ServicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
Read more -
Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Services provided
10% Customer Service Outsourcing20% Fulfillment10% Air Freight +6 services10% Customs brokerage10% Freight forwarding10% Logistics & Supply Chain Consulting10% Ocean Freight10% Supply Chain Management10% Warehousing & DistributionFulFra GmbH, a Fulfillment company, is headquartered in Lehrte, Germany. Established in 2024, the team provides Fulfillment and Air Freight.
Read moreMore responsive than most other service providers
Get in TouchFulFra GmbH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Customer Service Outsourcing50% Call Center ServicesBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
45% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Services provided
20% Customer Service Outsourcing50% Document Digitization & Management20% Back Office Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (2)Holzwickede, Germany
Rhenus-Platz 1
Holzwickede, Germany 59439301 - 400
+49 2301 291600
Was this helpful?
-
$1,000+< $25 / hr10 - 49Unterschleißheim, Germany
Services provided
25% Customer Service Outsourcing30% Back Office Outsourcing25% Market Research +1 service20% IT Managed ServicesSee all 2 projectsIntellize Info Solutions is a data management and market research company specializing in data scraping, cleaning, and analysis for diverse sectors. The company has received overwhelmingly positive feedback, with over 95% of reviewers praising their accuracy and timely delivery, often achieving a 24-hour turnaround. Their ability to deliver precise, organized data with an error rate of less than 3% is particularly notable.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Intellize Info Solutions has received highly positive feedback from clients over the past six months. Clients praised their exceptional project management, timely delivery, and high-quality data handling, achieving impressive accuracy rates. For instance, one client noted a 95% data cleanliness rate and a 24-hour turnaround for tasks. Their team is described as organized, responsive, and genuinely invested in client success, with no reported areas for improvement, indicating strong client satisfaction and ongoing partnerships.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Intellize Info Solutions consistently highlight the company's cost-effectiveness and value for money. One client noted their selection was influenced by the team's honesty, hard work, and budget alignment. Another emphasized the exceptional quality and timely delivery of services, stating that Intellize transformed complex data requests into organized, actionable insights. Overall, the sentiment reflects satisfaction with the pricing relative to the high-quality outcomes achieved.Was this helpful?
See All Locations (3)Unterschleißheim, Germany
3B Margaretenanger
Unterschleißheim, Germany 857162 - 5
+49 (176) 34646506
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read more -
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
Read more -
$10,000+Undisclosed50 - 249Berlin, Germany
Services provided
80% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)Scalivo GmbH is a midsize Customer Service Outsourcing company. Launched in 2022, the team provides Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed10 - 49Düsseldorf, Germany
Services provided
50% Customer Service Outsourcing50% Waste ManagementKlinpal is a Customer Service Outsourcing and Waste Management company. Located in Düsseldorf, Germany, the agency focuses on Customer Service Outsourcing and Waste Management.
Read more -
UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
30% Customer Service Outsourcing70% Call Center ServicesCheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Stuttgart, Germany
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% Business ConsultingEuro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249München, Germany
Services provided
20% Customer Service Outsourcing60% Business Consulting20% IT Strategy ConsultingLaunched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.
Read more -
$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
50% Customer Service Outsourcing35% Call Center Services15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing40% IT Managed Services15% Call Center Services +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
Was this helpful?
-
UndisclosedUndisclosed10 - 49Leipzig, Germany
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Sales OutsourcingQuality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Tübingen, Germany
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Translation +2 services10% Corporate Training & Coaching10% Direct MarketingEDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
Read more -
UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
20% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +6 services10% Call Center Services10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
Read moreSee All Locations (2)Kirchheim unter Teck, Germany
Dettinger Str. 67-69
Kirchheim unter Teck, Germany 7323010 - 15
+49 7021 732900
Was this helpful?
-
UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
Was this helpful?
-
UndisclosedUndisclosedFreelancerTornesch, Germany
Services provided
15% Customer Service Outsourcing25% AI Agents15% Custom Software Development +3 services15% Document Digitization & Management15% E-Commerce Development15% Web DevelopmentAI Agents company Reaktly is headquartered in Tornesch, Germany. Their services include AI Agents and Custom Software Development.
Read more -
$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
15% Customer Service Outsourcing65% Call Center Services20% Market ResearchAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
Read more -
UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
15% Customer Service Outsourcing20% Digital Strategy20% Marketing Strategy +3 services20% Social Media Marketing15% Call Center Services10% Video ProductionLocated in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
Read more -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
25% Customer Service Outsourcing25% Translation10% Call Center Services +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
Was this helpful?
-
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
12% Customer Service Outsourcing70% Accounting18% Back Office OutsourcingBürodienstleistungen Sigrid Hiltmann is an Accounting company. They are located in Bremen, Germany and have small team. Their services include Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Fulfillment +3 services20% Marketing Strategy20% Social Media Marketing10% Call Center ServicesZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
Read more -
$1,000+< $25 / hr50 - 249Köln, Germany
Services provided
25% Customer Service Outsourcing75% Call Center ServicesOffice Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
10% Customer Service Outsourcing20% Branding20% Event Marketing +4 services20% Market Research10% Logistics & Supply Chain Consulting10% Sales Outsourcing10% Warehousing & DistributionHeadquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.
Read more -
UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
10% Customer Service Outsourcing60% Accounting10% Back Office Outsourcing +2 services10% Business Consulting10% Financial ConsultingEbs Büroservice, a small Accounting company, is located in Bremen, Germany. The team specializes in Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10,000+Nürnberg, Germany
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Nürnberg, Germany
Tullnaustraße 20
Nürnberg, Germany 904022001 - 5000
+49 911 9339 0
Was this helpful?
-
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
20% Customer Service Outsourcing50% Sales Outsourcing30% Call Center ServicesSee all 12 projectsScalemill is a Customer Service Outsourcing (CSO) and BPO company known for its call center solutions, offering services like order management, returns processing, and sales prospecting. Feedback highlights their reliability, flexibility, and punctual project delivery, with 100% target achievement in one case. Approximately 90% of reviews commend their adaptability and integration into existing workflows.
Reviews mention Well-organized projects
Clients highlight Scalemill's exceptional organizational skills in project management. One reviewer noted their effectiveness in sending reminders and following up with prospects, contributing to exceeding target demo arrangements. The structured approach and continuous improvement of outreach scripts further underscore their commitment to well-organized projects. Overall, feedback reflects a positive sentiment regarding their systematic handling of tasks, with no reported areas for improvement.-
Cold Calling & Appointment-Setting for SaaS Platform
5.0 Sep 12, 2022They are very organised and great with sending reminders and following up with prospects. Constantly updating and improving the script when reaching out to prospects. The results were effective.
Read Full Review
Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Sleepwear Company
5.0 — Scalemill provides customer service and operational support for a sleepwear company. The team manages order and returns processing and provides general administrative support. Read moreWas this helpful?
Industry Experience
Scalemill demonstrates significant expertise across multiple industries, including Retail, Business Services, Information Technology, and Financial Services. Clients appreciate their reliability, flexibility, and strong communication skills. In Retail, they enhanced operational efficiency, while in Business Services, they successfully generated sales leads and improved customer engagement. Their focus on results and adaptability has garnered positive sentiment, making them a suitable partner for clients seeking support in sales development, lead generation, and operational assistance.
Read All ReviewsSelect Industry to see insights
Business services IT Services Financial services Nonprofit Retail Information technology Other industriesWas this helpful?
See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Germany Customer Support Companies
-
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30/40.016.6/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Köln, Germany
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
32% Customer Service Outsourcing68% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
Undisclosed$25 - $49 / hr10 - 49Lehrte, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
UndisclosedUndisclosed250 - 999Holzwickede, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Unterschleißheim, Germany
Ability to deliver
21.9/40.016.6/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.