Top Call Center Services & Voice Services in Switzerland
26 Companies
List of the Top Switzerland Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Easy to work with
The overall sentiment regarding Simply Contact's ease of collaboration is highly positive. Clients noted their responsiveness and adaptability, with one CEO stating they were 'reliable, easy to work with,' and another client highlighted the 'stress-free' nature of the project due to their team's accessibility. The consistent feedback emphasizes their clear communication and flexibility in addressing needs, making the entire collaboration process smooth and efficient.-
Multilingual Client Support for Customer Service Provider
4.0 May 16, 2022We have 2 more other outsourced teams/vendors working with us. We used to have 5 and had to let the others go. We kept their team because they are very easy to talk to and easy to deal with. Also they are the only team that has German and Japanese speakers.
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Customer Service Outsourcing for AdTech Company
4.0 Dec 9, 2024They were reliable, easy to work with, and helped make our support operations run smoothly. Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves SwitzerlandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Timely
Clients consistently express satisfaction with Valoris Center's timeliness and reliability. One client noted that Valoris 'always delivered on time and met our needs,' while another emphasized their 'high flexibility' and prompt responses. The Valoris team achieved impressive performance metrics, such as a 95% SLA achievement in phone support, further demonstrating their commitment to timely service delivery. Overall, feedback indicates a strong sentiment of trust and appreciation for their punctuality and effective communication.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.
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0 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves SwitzerlandServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Services provided
60% Call Center Services20% Customer Service Outsourcing20% E-Commerce DevelopmentTELAG AG is a call center service. They are based in Zürich, Switzerland. Their team provides Call Center Services and E-Commerce Development.
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$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Services provided
100% Call Center ServicesTeleactis Telepro SA, an answering service, was founded in 1996. The team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingForcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingJK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed250 - 999Basel, Switzerland
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Recruiting10% Sales OutsourcingCall center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Email Marketing +1 service20% Market ResearchSee all 1 projectsdevlo aims to help you increase the size of your sales pipeline and ultimately your revenue. Our digital approach and expertise enable us to secure and deliver qualified appointments, connecting you
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingTip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Business ConsultingCall center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Services provided
20% Business Consulting20% Business Continuity Management20% Engineering +2 services20% IT Strategy Consulting20% Sales OutsourcingMMG Management Consulting, an IT strategy consulting company, is based in Zürich, Switzerland. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Lugano, Switzerland
Services provided
40% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +2 services10% Business Consulting10% Financial ConsultingBESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingDigicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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UndisclosedUndisclosed250 - 999Meilen, Switzerland
Services provided
25% Call Center Services20% CRM Consulting and SI20% Direct Marketing +2 services20% E-Commerce Development15% Customer Service OutsourcingMS Direct AG is a Meilen, Switzerland-based call center service. Established in 1978, the team offers Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Social Media MarketingGIRGIN Switzerland AG, a Customer Service Outsourcing company, was launched in 2004. The agency focuses on Customer Service Outsourcing and Sales Outsourcing.
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$5,000+Undisclosed10 - 49Frick, Switzerland
Services provided
80% Sales Outsourcing20% Business ConsultingSales Outsourcing company Sparksense was established in 2017. The firm focuses on Sales Outsourcing and Business Consulting, and is small.
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$10,000+$200 - $300 / hrFreelancerUster, Switzerland
Services provided
100% Call Center ServicesScalersCollective is a phone answering service. Their small team is based in Uster, Switzerland and offers Call Center Services. The agency was founded in 2026.
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$1,000+Undisclosed250 - 999Zürich, Switzerland
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$200 - $300 / hr2 - 9Genève, Switzerland
Services provided
50% Call Center Services20% Business Continuity Management20% Sales Outsourcing +1 service10% Business ConsultingSmartlead, a call center service, was founded in 2023. The small team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Adliswil, Switzerland
Services provided
20% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% HR Consulting10% HR Outsourcing10% Marketing StrategyBack Office Outsourcing company Netmaster (Switzerland) AG is located in Adliswil, Switzerland and Lugano, Switzerland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
20% Corporate Training & Coaching20% Direct Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Sports MarketingEchowerk gmbh is a Direct Marketing company. The company is based in Zürich, Switzerland. Their services include Direct Marketing and Event Marketing.
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$1,000+< $25 / hr10 - 49Zürich, Switzerland
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Email Marketing20% Sales OutsourcingLaunched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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UndisclosedUndisclosed10 - 49Aadorf, Switzerland
Services provided
25% Social Media Marketing15% Branding15% Content Marketing +3 services15% Public Relations15% Recruiting15% Sales OutsourcingHutter Consult AG, a social media marketing firm, was founded in 2010. The company specializes in Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Altendorf, Switzerland
Services provided
50% Call Center Services50% SMS MarketingFounded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10 - 49Birmensdorf, Switzerland
Services provided
10% Call Center Services10% Customer Service Outsourcing10% Digital Strategy +7 services10% Email Marketing10% Event Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Translation10% Web DesignEuropean Virtual Assistant is a Market Research company. They provide Market Research and Event Marketing and are based in Birmensdorf, Switzerland.
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UndisclosedUndisclosed2 - 9Frauenfeld, Switzerland
Services provided
20% Email Marketing20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2003, LT Media is a small Frauenfeld, Switzerland-based social media marketing firm. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Bottighofen, Switzerland
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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UndisclosedUndisclosed10,000+Wallisellen, Switzerland
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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List of the Top Switzerland Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Zug, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Basel, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Lugano, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249Denges, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Meilen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$5,000+Undisclosed10 - 49Frick, Switzerland
Ability to deliver
7.8/40.00/20 Reviews2.1/10 Clients & Experience5.7/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$10,000+$200 - $300 / hrFreelancerUster, Switzerland
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Call Center Services
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