Top Call Center Services & Voice Services in Switzerland
27 Companies
List of the Top Switzerland Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Well-organized projects
Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.-
Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves SwitzerlandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Proactive
The reviews indicate a strong sentiment of proactivity associated with Valoris Center. Clients consistently praised their proactive approach, stating they are 'very proactive, supportive, and open to new approaches' and 'find solutions for any given situation.' Another client highlighted their 'commitment to results' and 'professional manner' in handling customer interactions. Overall, the feedback reflects a positive sentiment towards Valoris Center's proactive engagement and adaptability in service delivery.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements. They are proactive and find solutions for any given situation.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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Call Center Services for Retail Company
4.5 Dec 9, 2025They are very proactive, supportive, and also open to new approaches and also new tasks or projects.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
$1,000+$25 - $49 / hr50 - 249Serves SwitzerlandServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Services provided
60% Call Center Services20% Customer Service Outsourcing20% E-Commerce DevelopmentTELAG AG is a call center service. They are based in Zürich, Switzerland. Their team provides Call Center Services and E-Commerce Development.
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$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Services provided
100% Call Center ServicesTeleactis Telepro SA, an answering service, was founded in 1996. The team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingForcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingJK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed250 - 999Basel, Switzerland
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Recruiting10% Sales OutsourcingCall center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed2 - 9Zürich, Switzerland
Services provided
45% AI Agents35% Sales Outsourcing20% AI ConsultingClayground GmbH is an AI Agents company. The Zürich, Switzerland-based company was established in 2025. Their services include AI Agents and Sales Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Email Marketing +1 service20% Market ResearchSee all 1 projectsdevlo aims to help you increase the size of your sales pipeline and ultimately your revenue. Our digital approach and expertise enable us to secure and deliver qualified appointments, connecting you
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingTip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Business ConsultingCall center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Services provided
20% Business Consulting20% Business Continuity Management20% Engineering +2 services20% IT Strategy Consulting20% Sales OutsourcingMMG Management Consulting, an IT strategy consulting company, is based in Zürich, Switzerland. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Lugano, Switzerland
Services provided
40% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +2 services10% Business Consulting10% Financial ConsultingBESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingDigicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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UndisclosedUndisclosed250 - 999Meilen, Switzerland
Services provided
25% Call Center Services20% CRM Consulting and SI20% Direct Marketing +2 services20% E-Commerce Development15% Customer Service OutsourcingMS Direct AG is a Meilen, Switzerland-based call center service. Established in 1978, the team offers Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Social Media MarketingGIRGIN Switzerland AG, a Customer Service Outsourcing company, was launched in 2004. The agency focuses on Customer Service Outsourcing and Sales Outsourcing.
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$5,000+Undisclosed10 - 49Frick, Switzerland
Services provided
80% Sales Outsourcing20% Business ConsultingSales Outsourcing company Sparksense was established in 2017. The firm focuses on Sales Outsourcing and Business Consulting, and is small.
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$10,000+$200 - $300 / hrFreelancerUster, Switzerland
Services provided
100% Call Center ServicesScalersCollective is a phone answering service. Their small team is based in Uster, Switzerland and offers Call Center Services. The agency was founded in 2026.
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$1,000+Undisclosed250 - 999Zürich, Switzerland
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$200 - $300 / hr2 - 9Genève, Switzerland
Services provided
50% Call Center Services20% Business Continuity Management20% Sales Outsourcing +1 service10% Business ConsultingSmartlead, a call center service, was founded in 2023. The small team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Adliswil, Switzerland
Services provided
20% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% HR Consulting10% HR Outsourcing10% Marketing StrategyBack Office Outsourcing company Netmaster (Switzerland) AG is located in Adliswil, Switzerland and Lugano, Switzerland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
20% Corporate Training & Coaching20% Direct Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Sports MarketingEchowerk gmbh is a Direct Marketing company. The company is based in Zürich, Switzerland. Their services include Direct Marketing and Event Marketing.
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$1,000+< $25 / hr10 - 49Zürich, Switzerland
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Email Marketing20% Sales OutsourcingLaunched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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UndisclosedUndisclosed10 - 49Aadorf, Switzerland
Services provided
25% Social Media Marketing15% Branding15% Content Marketing +3 services15% Public Relations15% Recruiting15% Sales OutsourcingHutter Consult AG, a social media marketing firm, was founded in 2010. The company specializes in Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Altendorf, Switzerland
Services provided
50% Call Center Services50% SMS MarketingFounded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10 - 49Birmensdorf, Switzerland
Services provided
10% Call Center Services10% Customer Service Outsourcing10% Digital Strategy +7 services10% Email Marketing10% Event Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Translation10% Web DesignEuropean Virtual Assistant is a Market Research company. They provide Market Research and Event Marketing and are based in Birmensdorf, Switzerland.
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UndisclosedUndisclosed2 - 9Frauenfeld, Switzerland
Services provided
20% Email Marketing20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2003, LT Media is a small Frauenfeld, Switzerland-based social media marketing firm. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Bottighofen, Switzerland
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read moreSee All Locations (3)Bottighofen, Switzerland
Bahnweg 6B
Bottighofen, Switzerland 8598Was this helpful?
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UndisclosedUndisclosed10,000+Wallisellen, Switzerland
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Wallisellen, Switzerland
Richtistrasse 5, 8304 Wallisellen
Wallisellen, Switzerland 8304201 - 250
+41 44 6685800
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List of the Top Switzerland Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Zug, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Basel, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$25,000+Undisclosed2 - 9Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Lugano, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249Denges, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Meilen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$5,000+Undisclosed10 - 49Frick, Switzerland
Ability to deliver
7.8/40.00/20 Reviews2.1/10 Clients & Experience5.7/10 Market PresenceService focus
80% Sales Outsourcing20% Other
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