Top Call Center Services & Voice Services in Switzerland
28 Companies
List of the Top Switzerland Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Puts the customer first
Simply Contact consistently prioritizes customer needs, as evidenced by their tailored solutions and effective communication. Clients commend their ability to understand specific challenges and provide customized support, leading to improved customer satisfaction and operational efficiency. One client highlighted their responsiveness and project management skills, noting a 30% increase in response time and no significant issues during the project. Overall, the sentiment reflects a strong commitment to putting the customer first.-
Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves SwitzerlandServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves SwitzerlandServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Valoris Center, noting their impressive metrics, including a 95% SLA performance and 92% customer satisfaction rate. One client highlighted their resilience and professionalism during a significant rebranding and technical challenges, stating, 'Valoris is a company which baked customer centricity into their DNA.' Overall, the sentiment reflects strong trust and appreciation for Valoris' consistent delivery of high-quality service and commitment to client needs.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.
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7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves SwitzerlandServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Services provided
60% Call Center Services20% Customer Service Outsourcing20% E-Commerce DevelopmentTELAG AG is a call center service. They are based in Zürich, Switzerland. Their team provides Call Center Services and E-Commerce Development.
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$5,000+$100 - $149 / hr2 - 9Hallau, Switzerland
Services provided
30% Call Center Services50% Sales Outsourcing20% Marketing StrategySales Outsourcing company Tecadvance GmbH was established in 2020. The agency provides Sales Outsourcing and Call Center Services, and is small.
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$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Services provided
100% Call Center ServicesTeleactis Telepro SA, an answering service, was founded in 1996. The team focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingForcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingJK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed250 - 999Basel, Switzerland
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Recruiting10% Sales OutsourcingCall center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed2 - 9Zürich, Switzerland
Services provided
45% AI Agents35% Sales Outsourcing20% AI ConsultingClayground GmbH is an AI Agents company. The Zürich, Switzerland-based company was established in 2025. Their services include AI Agents and Sales Outsourcing.
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$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Email Marketing +1 service20% Market ResearchSee all 1 projectsdevlo aims to help you increase the size of your sales pipeline and ultimately your revenue. Our digital approach and expertise enable us to secure and deliver qualified appointments, connecting you
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services50% Customer Service OutsourcingTip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Call Center Services30% Customer Service Outsourcing20% Business ConsultingCall center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Services provided
20% Business Consulting20% Business Continuity Management20% Engineering +2 services20% IT Strategy Consulting20% Sales OutsourcingMMG Management Consulting, an IT strategy consulting company, is based in Zürich, Switzerland. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed50 - 249Lugano, Switzerland
Services provided
40% Call Center Services20% Corporate Training & Coaching20% Customer Service Outsourcing +2 services10% Business Consulting10% Financial ConsultingBESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingDigicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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UndisclosedUndisclosed250 - 999Meilen, Switzerland
Services provided
25% Call Center Services20% CRM Consulting and SI20% Direct Marketing +2 services20% E-Commerce Development15% Customer Service OutsourcingMS Direct AG is a Meilen, Switzerland-based call center service. Established in 1978, the team offers Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Social Media MarketingGIRGIN Switzerland AG, a Customer Service Outsourcing company, was launched in 2004. The agency focuses on Customer Service Outsourcing and Sales Outsourcing.
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$5,000+Undisclosed10 - 49Frick, Switzerland
Services provided
80% Sales Outsourcing20% Business ConsultingSales Outsourcing company Sparksense was established in 2017. The firm focuses on Sales Outsourcing and Business Consulting, and is small.
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$10,000+$200 - $300 / hrFreelancerUster, Switzerland
Services provided
100% Call Center ServicesScalersCollective is a phone answering service. Their small team is based in Uster, Switzerland and offers Call Center Services. The agency was founded in 2026.
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$1,000+Undisclosed250 - 999Zürich, Switzerland
Services provided
45% Call Center Services45% Sales Outsourcing5% Demand Generation Marketing +1 service5% Digital StrategyGanira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$200 - $300 / hr2 - 9Genève, Switzerland
Services provided
50% Call Center Services20% Business Continuity Management20% Sales Outsourcing +1 service10% Business ConsultingSmartlead, a call center service, was founded in 2023. The small team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Adliswil, Switzerland
Services provided
20% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% HR Consulting10% HR Outsourcing10% Marketing StrategyBack Office Outsourcing company Netmaster (Switzerland) AG is located in Adliswil, Switzerland and Lugano, Switzerland. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
20% Corporate Training & Coaching20% Direct Marketing20% Event Marketing +2 services20% Sales Outsourcing20% Sports MarketingEchowerk gmbh is a Direct Marketing company. The company is based in Zürich, Switzerland. Their services include Direct Marketing and Event Marketing.
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$1,000+< $25 / hr10 - 49Zürich, Switzerland
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Email Marketing20% Sales OutsourcingLaunched in 2023, Virtuwise is a branding firm. The company specializes in Branding and Digital Strategy, and is small.
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UndisclosedUndisclosed10 - 49Aadorf, Switzerland
Services provided
25% Social Media Marketing15% Branding15% Content Marketing +3 services15% Public Relations15% Recruiting15% Sales OutsourcingHutter Consult AG, a social media marketing firm, was founded in 2010. The company specializes in Social Media Marketing and Branding.
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UndisclosedUndisclosed2 - 9Altendorf, Switzerland
Services provided
50% Call Center Services50% SMS MarketingFounded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10 - 49Birmensdorf, Switzerland
Services provided
10% Call Center Services10% Customer Service Outsourcing10% Digital Strategy +7 services10% Email Marketing10% Event Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Translation10% Web DesignEuropean Virtual Assistant is a Market Research company. They provide Market Research and Event Marketing and are based in Birmensdorf, Switzerland.
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UndisclosedUndisclosed2 - 9Frauenfeld, Switzerland
Services provided
20% Email Marketing20% SMS Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2003, LT Media is a small Frauenfeld, Switzerland-based social media marketing firm. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Bottighofen, Switzerland
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read moreSee All Locations (3)Bottighofen, Switzerland
Bahnweg 6B
Bottighofen, Switzerland 8598Was this helpful?
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UndisclosedUndisclosed10,000+Wallisellen, Switzerland
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Wallisellen, Switzerland
Richtistrasse 5, 8304 Wallisellen
Wallisellen, Switzerland 8304201 - 250
+41 44 6685800
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List of the Top Switzerland Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$5,000+$100 - $149 / hr2 - 9Hallau, Switzerland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$10,000+$50 - $99 / hr50 - 249Petit-Lancy, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Zug, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Basel, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$25,000+Undisclosed2 - 9Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$100 - $149 / hr10 - 49Rivaz, Switzerland
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$150 - $199 / hr10 - 49Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Lugano, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249Denges, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Meilen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other
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