Top Answering Service in Rochester
7 Companies
List of the Top Rochester Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Rochester, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49East Rochester, NY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
70% Answering services30% Inbound appointment schedulingDirect2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistAction Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
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$1,000+< $25 / hr10 - 49Cheektowaga, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAsset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Kenmore, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingAll Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 1948, Abbott Answering Service is a small call center service. Their team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Auburn, NY
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingAnswerMedical is a small Auburn, New York-based call center company. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Rochester, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPark Ridge Answering Service is a call center. The Rochester, New York-based agency was founded in 1970. Their services include Call Center Services and Customer Service Outsourcing.
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Ability to Deliver considers three criteria:
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List of the Top Rochester Answering Services Companies
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UndisclosedUndisclosed10 - 49East Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services70% Answering services50% Other -
UndisclosedUndisclosed10 - 49Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services50% Answering services30% Other -
$1,000+< $25 / hr10 - 49Cheektowaga, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Kenmore, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services40% Answering services20% Other -
UndisclosedUndisclosed10 - 49Buffalo, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed2 - 9Auburn, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed50 - 249Rochester, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services33% Answering services20% Other
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