Home Call Centers Order Processing Phone Support Services Canada Alberta Calgary

Top Phone Support Services in Calgary

Ratings Updated: December 6, 2024

All Companies

6 Companies

3 Leaders 3 Contenders

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Country: Canada

Province: Alberta

City: Calgary

Customer Service Outsourcing: Phone Support Services

List of the Top Calgary Customer Service Phone Support Companies

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SureCall

4.8 11 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +1

10% Fulfillment

Focus Areas

64% Phone Support Services

20% Chat Support Services

16% Order Processing & Taking

SureCall offers Customer Support Outsourcing services, specifically handling overflow call volumes for financial services companies. The reviews highlight their flexibility, timely delivery, and strong cultural fit with clients, emphasizing their ability to meet expectations consistently. Overall, SureCall is praised for offering good value and aligning with clients’ needs effectively.

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Efficient

Very responsive

Open to feedback

Collaborative

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Virtual Gurus

4.3 15 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

45% Back Office Outsourcing

20% Social Media Marketing +1

15% Transcription

Focus Areas

50% Phone Support Services

50% Chat Support Services

Virtual Gurus provides a range of services including administrative assistance, social media support, and customer care outsourcing. Reviews highlight a mixed experience: one client praised their efficiency in reducing administrative workload, while another expressed dissatisfaction with project management and outcomes. The company's culture fit is appreciated, but areas for improvement in customer support were noted.

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Accommodating

Efficient

Completed projects in 2 countries

Puts the customer first

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

25% Customer Service Outsourcing

35% Call Center Services

20% IT Managed Services +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

80% Phone Support Services

10% Chat Support Services

10% Email Support Services

Line One Contact Centres Inc offers IT help desk services, outsourced call center support, and Tier 1 customer service in multiple languages. The reviews highlight their excellent project management, responsiveness, flexibility, and consistent performance against service level agreements. Clients appreciate their proactive approach, low turnover rate, and reasonable pricing.

See all 3 projects

Collaborative

Transparent

Honest

Completed projects in 3 cities

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Korfshore Inc

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

20% Customer Service Outsourcing

10% Accounting

10% Back Office Outsourcing +7

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Robotics Process Automation

10% Staffing

5% AI Consulting

5% AI Development

Focus Areas

30% Phone Support Services

30% Chat Support Services

20% Email Support Services +1

20% Order Processing & Taking

Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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The Organized Keener

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Services provided

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Event Marketing +13

10% Print Design

5% Back Office Outsourcing

5% Branding

5% Business Consulting

5% Call Center Services

5% Commercial Property Management

5% E-Commerce Development

5% Graphic Design

5% Logo

5% Other Digital Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Focus Areas

10% Phone Support Services

40% Email Support Services

25% Chat Support Services +1

25% Order Processing & Taking

The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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Viiz Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

100% Customer Service Outsourcing

Focus Areas

100% Phone Support Services

Viiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SureCall

2 Line One Contact Centres Inc

3 Virtual Gurus

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Calgary Customer Service Phone Support Companies

SureCall

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

36.6/40.0

17.6/20 Reviews

9.8/10 Clients & Experience

9.2/10 Market Presence

Service focus

55% Customer Service Outsourcing

64% Phone Support Services

45% Other

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Line One Contact Centres Inc

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Ability to deliver

26.7/40.0

14.6/20 Reviews

7.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Customer Service Outsourcing

80% Phone Support Services

75% Other

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Virtual Gurus

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Ability to deliver

30.4/40.0

15.2/20 Reviews

7.4/10 Clients & Experience

7.8/10 Market Presence

Service focus

20% Customer Service Outsourcing

50% Phone Support Services

80% Other

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Korfshore Inc

$10,000+

< $25 / hr

10 - 49

Calgary, Canada

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Customer Service Outsourcing

30% Phone Support Services

80% Other

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The Organized Keener

Undisclosed

$25 - $49 / hr

2 - 9

Calgary, Canada

Ability to deliver

6.4/40.0

0/20 Reviews

2.4/10 Clients & Experience

4/10 Market Presence

Service focus

10% Customer Service Outsourcing

10% Phone Support Services

90% Other

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Viiz Communications

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Customer Service Outsourcing

100% Phone Support Services

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