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Home Call Centers Order Processing Phone Support Services Canada Alberta Calgary

Top Phone Support Services in Calgary

Ratings Updated: June 17, 2026
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3 Leaders 3 Contenders

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6 Companies

Country: Canada
Province: Alberta
City: Calgary
Customer Service Outsourcing: Phone Support Services

List of the Top Calgary Customer Service Phone Support Companies

  • SureCall Contact Centers Logotype

    4.8 13 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    64% Phone Support Services
    20% Chat Support Services
    16% Order Processing & Taking

    SureCall Contact Centers is a Customer Service BPO providing Customer Support Outsourcing and Call Center Solutions. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility and strong cultural fit. Clients appreciate their effective handling of overflow call volumes and timely service delivery, with no areas for improvement noted.

    See all 13 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for SureCall Contact Centers highlight a positive client experience, particularly in their timely delivery and impressive service speed. One client noted that they effectively managed employee messaging updates, which has greatly benefited their operations. The HR manager from Simco Management praised the company's responsiveness and found no areas for improvement, indicating high satisfaction with the ongoing collaboration.
    Read 1 Recent Review
    1 of 2 Phone Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    SureCall has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their effective project management and responsive communication. Both reviews indicate a high level of satisfaction, with 100% of clients noting improved efficiency and customer satisfaction. Additionally, 100% of reviewers commend the team's flexibility and responsiveness. Clients report significant impacts, including a 25% increase in revenue and considerable time savings. Overall, SureCall demonstrates strong expertise and a commitment to client success.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Financial Services Co

    5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  Read more
    Read 1 Review

    Calgary, Canada

    Suite 410 - 2535 3 Ave SE
    Calgary, Canada T2A 7W5

    101 - 150

    18773100088

    See All Locations (3)
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

    See all 3 projects

    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
    Read All Reviews

    View projects from:

    Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Calgary clients highlight Line One Contact Centres’ expertise in IT support, with a stable team delivering proactive, responsive help desk services since 2015. Their ability to adapt to new technologies and meet strict service levels has earned high satisfaction and trust.
    Read Local Reviews
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention Unique expertise

    Clients consistently highlight Virtual Gurus' unique expertise in providing tailored virtual assistance. One client noted the impressive setup of Katana MSRP software, resulting in doubled production times. Another praised the diverse skill set of their virtual assistant, excelling in social media advertising and graphic design. Overall, the sentiment is highly positive, with clients appreciating the alignment of values and strong communication, underscoring the company's distinctive capabilities in meeting varied client needs.
    • Social Ads, Graphic Design & Bookkeeping for Realty Company
      5.0 Apr 26, 2023

      My Virtual assistant has been great, she knows my marketing systems so well now and keeps my business operating smoothly. The communication is what this company does well. There is someone always checking in with you. I love the monthly package options and the skill sets that they offer.

      Read Full Review
    Read All Reviews
    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Calgary-based clients praise Virtual Gurus for their reliable customer support and data entry services, with ongoing collaboration involving four virtual professionals. They highlight the company's simple onboarding process, adaptability, and effective workflow, making complex support tasks seamless and successful.
    Read Local Reviews
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  • Korfshore Inc Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    10% Accounting
    10% Back Office Outsourcing +7
    10% Custom Software Development
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Robotics Process Automation
    10% Staffing
    5% AI Consulting
    5% AI Development

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Korfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.

    Read more
    View Profile
  • The Organized Keener Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Calgary, Canada

    Services provided

    10% Customer Service Outsourcing
    10% Document Digitization & Management
    10% Event Marketing +13
    10% Print Design
    5% Back Office Outsourcing
    5% Branding
    5% Business Consulting
    5% Call Center Services
    5% Commercial Property Management
    5% E-Commerce Development
    5% Graphic Design
    5% Logo
    5% Other Digital Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development

    Focus Areas

    10% Phone Support Services
    40% Email Support Services
    25% Chat Support Services +1
    25% Order Processing & Taking

    The Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.

    Read more
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  • Viiz Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Calgary, Canada

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    100% Phone Support Services

    Viiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.

    Read more
    View Profile

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1 SureCall Contact Centers
2 Line One Contact Centres Inc
3 Virtual Gurus

List of the Top 3 Calgary Customer Service Phone Support Companies

  1. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    64% Phone Support Services
    80% Other
    View Profile Visit Website
  2. Line One Contact Centres Inc Logotype

    Line One Contact Centres Inc

    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Ability to deliver

    26.1/40.0
    14/20 Reviews
    7.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    80% Phone Support Services
    75% Other
    View Profile Visit Website
  3. Virtual Gurus Logotype

    Virtual Gurus

    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    29.4/40.0
    14.2/20 Reviews
    7.4/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  4. Korfshore Inc Logotype

    Korfshore Inc

    $10,000+
    < $25 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Phone Support Services
    80% Other
    View Profile Visit Website
  5. The Organized Keener Logotype

    The Organized Keener

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Calgary, Canada

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    10% Phone Support Services
    90% Other
    View Profile Visit Website
  6. Viiz Communications Logotype

    Viiz Communications

    Undisclosed
    Undisclosed
    50 - 249
    Calgary, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Customer Service Outsourcing
    100% Phone Support Services
    View Profile Visit Website

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