Top Phone Support Services in Alberta
10 Companies
List of the Top Alberta Customer Service Phone Support Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
64% Phone Support Services20% Chat Support Services16% Order Processing & TakingSee all 13 projectsSureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed positive sentiments towards SureCall Contact Centers, highlighting their timely delivery and impressive responsiveness. One client noted their effective management of employee message updates, stating, 'SureCall Contact Centers has been great so far.' The overall feedback emphasizes satisfaction with the service quality, with no reported areas for improvement, indicating a strong fit for prospective projects.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read moreWas this helpful?
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See All Locations (3)Calgary, Canada
Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5101 - 150
18773100088
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
25% Customer Service Outsourcing35% Call Center Services20% IT Managed Services +210% Back Office Outsourcing10% Business ConsultingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Reviews mention Honest
Clients express a strong sentiment of honesty regarding Line One Contact Centres Inc, highlighting their open communication and straightforwardness in addressing issues. One client noted, 'there's no beating around the bush when it comes to addressing issues,' emphasizing the team's commitment to finding effective solutions. Overall, clients appreciate the transparent collaboration, which fosters a productive partnership and contributes to continuous improvement.-
Technical & Operational Support for Vehicle Manufacturer
4.0 Apr 21, 2021Line Once Contact Centres Inc is a highly flexible team. We’re not a simple business to deal with because we make frequent adjustments to continue our processes, so what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing45% Back Office Outsourcing20% Social Media Marketing +115% TranscriptionFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 15 projectsVirtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.
Reviews mention Communicative
The reviews for Virtual Gurus consistently highlight their strong communication skills. Clients noted that their virtual assistants are proactive in checking in and responding promptly to requests. One client emphasized, "The communication is what this company does well," while another remarked on the "excellent communication and quality of team members." Overall, the sentiment regarding communication is overwhelmingly positive, indicating that Virtual Gurus excels in maintaining effective and responsive interactions with clients.-
Social Ads, Graphic Design & Bookkeeping for Realty Company
5.0 Apr 26, 2023The communication is what this company does well. There is someone always checking in with you. I love the monthly package options and the skill sets that they offer.
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VA Services for Private Counselling Practice
5.0 Dec 4, 2022I have been very impressed with Virtual Gurus' excellent communication and quality of team members.
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0 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Administrative Assistance for Travel Agency
4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read moreWas this helpful?
Industry Experience
Virtual Gurus has received positive feedback across various industries including Legal, Consulting, Hospitality, Advertising, Energy, Retail, Real Estate, and Healthcare. Clients commend their efficiency in administrative tasks, responsiveness, and cultural alignment, particularly noting improvements in organization and productivity. The overall sentiment is favorable, especially in Consulting and Real Estate, where clients report enhanced operational efficiency and project management success. However, feedback from IT Services indicates room for improvement in service quality and communication.
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Legal Consulting Hospitality & leisure Advertising & marketing Energy & natural resources Retail Real estate Healthcare Business services IT ServicesWas this helpful?
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UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
25% Customer Service Outsourcing75% Call Center ServicesFocus Areas
70% Phone Support Services10% Chat Support Services10% Email Support Services +110% Order Processing & TakingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
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$50,000+< $25 / hr250 - 999Edmonton, Canada
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingGlobal Empire Corporation is a Back Office Outsourcing company in Edmonton, Canada. They offer Back Office Outsourcing and Call Center Services.
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$10,000+< $25 / hr10 - 49Calgary, Canada
Services provided
20% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +710% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Robotics Process Automation10% Staffing5% AI Consulting5% AI DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingKorfshore Inc, a Customer Service Outsourcing company, is headquartered in Calgary, Canada. They offer Customer Service Outsourcing and IT staff augmentation.
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Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Services provided
10% Customer Service Outsourcing10% Document Digitization & Management10% Event Marketing +1310% Print Design5% Back Office Outsourcing5% Branding5% Business Consulting5% Call Center Services5% Commercial Property Management5% E-Commerce Development5% Graphic Design5% Logo5% Other Digital Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentFocus Areas
10% Phone Support Services40% Email Support Services25% Chat Support Services +125% Order Processing & TakingThe Organized Keener is an Event Marketing company established in 2019. Headquartered in Calgary, Canada, the team specializes in Event Marketing and Print Design.
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UndisclosedUndisclosed50 - 249Calgary, Canada
Services provided
100% Customer Service OutsourcingFocus Areas
100% Phone Support ServicesViiz Communications is a Customer Service Outsourcing company. The team is located in Calgary, Canada, and their services include Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Services provided
10% Customer Service Outsourcing20% Pay Per Click20% Search Engine Optimization +415% Content Marketing15% Social Media Marketing10% Email Marketing10% Web DesignFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBullseye Digital Marketing is a small SEO services firm located in Edmonton, Canada. Their services include Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Edmonton, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
38% Phone Support Services38% Order Processing & Taking24% Chat Support ServicesCititel Inc is a call center service. The company is based in Edmonton, Canada. Their team focuses on Call Center Services and Back Office Outsourcing.
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List of the Top 3 Alberta Customer Service Phone Support Companies
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
33.7/40.016.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing64% Phone Support Services80% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing80% Phone Support Services75% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
29.6/40.014.4/20 Reviews7.4/10 Clients & Experience7.8/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
25% Customer Service Outsourcing70% Phone Support Services75% Other -
$50,000+< $25 / hr250 - 999Edmonton, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$10,000+< $25 / hr10 - 49Calgary, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
Undisclosed$25 - $49 / hr2 - 9Calgary, Canada
Ability to deliver
6.4/40.00/20 Reviews2.4/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing10% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Calgary, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Customer Service Outsourcing100% Phone Support Services -
$1,000+$50 - $99 / hr2 - 9Edmonton, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Edmonton, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing38% Phone Support Services80% Other
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