Top Email Support Services in Ontario
21 Companies
List of the Top Ontario Email Support Outsourcing Companies
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ContactPoint 360
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$1,000+$25 - $49 / hr1,000 - 9,999Toronto, CanadaServices provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
20% Email Support Services45% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
3 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
See All Locations (9)Toronto, Canada
1880 O'Connor Drive
Toronto, Canada M4A 1W9201 - 250
888-257-9892
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Email Support Services34% Chat Support Services33% Phone Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
See All Locations (4)Toronto, Canada
200 – 150 King St. W.
Toronto, Canada M5H 1J976 - 100
+1 (833) 665-1533
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Email Support Services60% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 13 projects24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.
Reviews mention Great project management
Clients have expressed strong satisfaction with 24H Virtual's project management capabilities. One client noted their proactive communication, highlighting that the owner maintained direct contact, facilitating seamless collaboration. Another client praised their structured approach, which included initial meetings and ongoing check-ins to ensure project needs were met. Overall, feedback indicates a high level of professionalism and responsiveness, contributing to successful project outcomes.-
Call Center Services for Appliance Repair Company
5.0 Feb 23, 2022They’ve managed the project really well. They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration. We mainly use Slack to communicate any information and exchange files.
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Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.-
Web Dev, Design & Migration for Apartment Rental Company
5.0 Jul 14, 2023Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesCallnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
10% Email Support Services43% Phone Support Services33% Order Processing & Taking +114% Chat Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Ajax, Canada
Services provided
40% Customer Service Outsourcing30% Sales Outsourcing10% Back Office Outsourcing +45% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Strategy ConsultingFocus Areas
35% Email Support Services35% Chat Support Services30% Phone Support ServicesPROSOLUTIONS BPO is a Customer Service Outsourcing company founded in 2014. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
38% Customer Service Outsourcing22% Call Center Services20% HR Outsourcing +210% Advertising10% Social Media MarketingFocus Areas
80% Email Support Services20% Phone Support ServicesSee all 1 projectsGrasp Solutions offers Customer Support Outsourcing, Call Center Outsourcing, and virtual receptionist services. Reviewers consistently highlight their budget-friendly pricing, high-quality impact on customers, and timely delivery of services. Overall, Grasp Solutions is praised for their excellent customer care outsourcing capabilities and effective project management.
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$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% IT Managed ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
20% Email Support Services60% Phone Support Services20% Chat Support ServicesNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing20% Staffing15% Back Office Outsourcing +415% HR Outsourcing15% Recruitment Process Outsourcing15% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 21 projectsWorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.
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Undisclosed< $25 / hr50 - 249Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Corporate Travel ManagementFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesHireAway is a call center company founded in 2019. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Vaughan, Canada
Services provided
10% Customer Service Outsourcing50% Email Marketing40% Business ConsultingFocus Areas
55% Email Support Services30% Chat Support Services15% Order Processing & TakingPW Business Support Services is a Vaughan, Canada-based Email Marketing company. Their services include Email Marketing and Business Consulting.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesIn Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Kitchener, Canada
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Tax Law10% Financial Consulting10% Insurance Services & Brokers10% Logistics & Supply Chain ConsultingFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesBack Office Outsourcing company ActRatio was established in 2018. The team provides Back Office Outsourcing and Accounting and is located in Kitchener, Canada.
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$1,000+< $25 / hr10 - 49Toronto, Canada
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Sales Outsourcing10% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsGet a full-time employee for only CAD $1,099 per month. If you are looking for a superstar marketing, sales, finance, or support hire we have you covered. Use your dedicated virtual assistant to
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$25,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
10% Customer Service Outsourcing30% Digital Strategy25% Branding +220% Conversion Optimization15% Marketing StrategyFocus Areas
10% Email Support Services90% Chat Support ServicesWeetyChat, Inc is a Digital Strategy company. The small Toronto, Canada-based team provides Digital Strategy and Branding. The firm was launched in 2022.
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UndisclosedUndisclosed10 - 49Oshawa, Canada
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +220% Call Center Services20% IT Strategy ConsultingFocus Areas
30% Email Support Services50% Phone Support Services20% Chat Support ServicesHeadquartered in Oshawa, Canada and Cheyenne, Wyoming, Propcdefender is an IT strategy consulting company. The team specializes in IT strategy consulting and Call Center Services.
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$1,000+< $25 / hr10 - 49Mississauga, Canada
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
15% Email Support Services35% Order Processing & Taking30% Phone Support Services +120% Chat Support ServicesSee all 1 projectsRezolves offers a comprehensive suite of services including Customer Support Outsourcing, Order Processing, and Back Office Operations Optimization, complemented by digital marketing expertise. The reviews highlight their professionalism, timely project management, and data-driven strategies leading to increased customer satisfaction and business efficiency. Their holistic approach and adaptability make them a trusted partner for businesses seeking integrated BPO solutions.
See All Locations (2)Mississauga, Canada
150-77 City Center Drive, Mississauga, ON L5B 1M5
Mississauga, Canada L5B 1M56 - 9
+1 (416) 648-7581
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$100,000+Undisclosed10 - 49Oakville, Canada
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Communicative
Clients have highlighted Swivelt's exceptional communication skills, noting that the project manager assigned was 'very friendly and easy to communicate with,' which facilitated a smooth workflow. The overall sentiment reflects a high level of satisfaction regarding their communicative capabilities, contributing to a successful partnership and positive project outcomes.-
B2B Marketing for IT Software
5.0 Oct 28, 2020The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
See All Locations (16)Oakville, Canada
1155 North Service Road, West, Unit 11, Suite #16
Oakville, Canada L6M 3E310 - 15
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$250,000+< $25 / hr1,000 - 9,999Toronto, Canada
Services provided
14% Customer Service Outsourcing21% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +515% Business Consulting10% Financial Consulting10% Market Research5% BI & Big Data Consulting & SI5% Logistics & Supply Chain ConsultingFocus Areas
38% Email Support Services62% Chat Support ServicesSee all 2 projectsWe pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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List of the Top 3 Ontario Email Support Outsourcing Companies
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$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
23.6/40.016.2/20 Reviews1.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Customer Service Outsourcing33% Email Support Services25% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
30.6/40.016.2/20 Reviews9.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing10% Email Support Services80% Other -
Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
26.2/40.016.2/20 Reviews5.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Markham, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing10% Email Support Services65% Other -
UndisclosedUndisclosed10 - 49Ajax, Canada
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Customer Service Outsourcing35% Email Support Services60% Other -
$1,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
38% Customer Service Outsourcing80% Email Support Services62% Other -
$1,000+< $25 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Toronto, Canada
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
Undisclosed< $25 / hr50 - 249Toronto, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+$100 - $149 / hr2 - 9Vaughan, Canada
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing55% Email Support Services90% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr50 - 249Kitchener, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing30% Email Support Services90% Other -
$1,000+< $25 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Email Support Services80% Other -
$25,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing10% Email Support Services90% Other -
UndisclosedUndisclosed10 - 49Oshawa, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Toronto, Canada
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
29% Customer Service Outsourcing20% Email Support Services71% Other
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