Top BPO Companies in New Orleans
0 Leaders 12 Contenders
12 Companies
List of the Top New Orleans BPO Services
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$1,000+Undisclosed250 - 999Serves New Orleans, LAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a professional customer support and call handling company offering tailored solutions across various industries. They consistently receive positive feedback, with 100% of reviewers praising their professionalism and ability to enhance client communication. Approximately 90% of clients noted improved response times and increased customer satisfaction. Clients value their seamless project management and commitment to understanding brand voices.
Reviews mention Helpful
Clients have expressed a high level of satisfaction with Top Customer Service, highlighting their helpfulness and expertise. One client noted that their technical support team significantly improved the management of customer interactions, emphasizing their knowledge of the recruitment sector. Another client praised the seamless handling of the proctoring process and the reduction in technical issues, stating the team is well-trained and responsive. Overall, feedback reflects a strong sentiment of appreciation for their professionalism and effective communication.-
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
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Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New Orleans, LAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently commend Hugo Inc. for its exceptional team dynamics and professionalism. One client noted the team's approachability and enthusiasm, stating that working with them felt like collaborating with a group genuinely invested in the project's success. The communication channels they provided, including Slack and email, were highlighted as convenient for maintaining coordination. Overall, the sentiment reflects a strong appreciation for Hugo's collaborative atmosphere, which fostered creativity and productivity.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.Was this helpful?
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$100,000+Undisclosed10,000+Serves New Orleans, LAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed50 - 249Covington, LA
Services provided
80% Call Center Services20% Back Office OutsourcingCall center The Doctors' Exchange, Inc provides Call Center Services and Back Office Outsourcing. They were founded in 1921.
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UndisclosedUndisclosed2 - 9New Orleans, LA
Services provided
40% Blockchain20% Accounting20% Back Office Outsourcing +1 service20% Blockchain MarketingGilded is a Blockchain company. They are located in New Orleans, Louisiana, and their services include Blockchain and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9New Orleans, LA
Services provided
20% AI Development20% AR/VR Development20% Document Digitization & Management +2 services20% Mobile App Development20% Video ProductionScandy, Inc. Is a video production agency. The New Orleans, Louisiana-based company was founded in 2014. Their services include Video Production and Mobile App Development.
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UndisclosedUndisclosed50 - 249New Orleans, LA
Services provided
20% Conversion Optimization20% Search Engine Optimization10% BI & Big Data Consulting & SI +5 services10% Branding10% E-Commerce Development10% Market Research10% Sales Outsourcing10% Web DesignLaunched in 2014, Locally is a Conversion Optimization company. The team provides Conversion Optimization and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9New Orleans, LA
Services provided
20% Advertising20% Call Center Services20% Marketing Strategy +3 services20% Social Media Marketing10% Market Research10% Search Engine OptimizationCapture Connect Media is an Advertising company. The New Orleans, Louisiana-based team provides Advertising and Call Center Services.
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UndisclosedUndisclosed250 - 999Hammond, LA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% IT Managed Services20% IT Strategy ConsultingLaunched in 1972, Barrister Global Services Network is a software development company. The team focuses on Custom Software Development and Call Center Services and is based in Hammond, Louisiana.
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$5,000+$100 - $149 / hr2 - 9Abita Springs, LA
Services provided
20% Web Design15% Digital Strategy15% Web Development +5 services10% Back Office Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Video ProductionSOLID Web Service is a web design company. The team is based in Abita Springs, Louisiana, and their services include Web Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
60% Commercial Property Management20% Accounting20% Call Center ServicesWorkWise, LLC is a Commercial Property Management company. The Waveland, Mississippi-based agency was founded in 2018. Their services include Commercial Property Management and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Baton Rouge, LA
Services provided
40% Sales Outsourcing15% Advertising15% Conversion Optimization +2 services15% Media Planning & Buying15% Pay Per ClickLeadsPlaza is a small Sales Outsourcing company. Founded in 2017, the team provides Sales Outsourcing and Advertising.
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UndisclosedUndisclosed2 - 9Waveland, MS
Services provided
50% Call Center Services50% TranscriptionComcepts is a phone answering service and Transcription company. They were launched in 2005, and their services include Call Center Services and Transcription.
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UndisclosedUndisclosed2 - 9Covington, LA
Services provided
50% Document Digitization & Management50% IT Managed ServicesIn Covington, Louisiana, i shred is a small IT managed services and Document Digitization & Management company. The team provides IT managed services and Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Covington, LA
Services provided
25% Advertising25% Web Design13% HR Consulting +3 services13% Sales Outsourcing12% Call Center Services12% HR OutsourcingAdvertising company Trackable Lead Generation was launched in 2011. The team offers Advertising and Web Design.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top New Orleans BPO Services
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UndisclosedUndisclosed50 - 249Covington, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9New Orleans, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9New Orleans, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249New Orleans, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr2 - 9New Orleans, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Hammond, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Abita Springs, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Waveland, MS
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Baton Rouge, LA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Waveland, MS
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Covington, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Covington, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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