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Top Crisis Communications Firms in Johannesburg

Ratings Updated: June 2, 2026

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Featured

What are Featured Providers?
10 to 1 Public Relations

4.9 26 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Johannesburg, South Africa

Services provided

80% Public Relations

10% Branding

10% Marketing Strategy

Focus Areas

28% Crisis communications

50% Corporate communications

11% Online reputation management +1

11% Public affairs

10 to 1 Public Relations is a comprehensive communications agency specializing in PR, media relations, and corporate communications. The firm consistently receives positive feedback, with over 90% of reviewers praising their timely delivery, effective media coverage, and brand reputation enhancement. Clients commend their thoroughness, strategic crisis management, and ability to secure significant media exposure. Their customer service and commitment to client goals are frequently highlighted as key strengths.

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Reviews mention Helpful
The feedback from Dyad Medical AI highlights the helpfulness of 10 to 1 Public Relations in achieving name recognition post-fundraising. The client appreciated the proactive approach of the team, especially Rachael, who provided weekly reports, saving time and effort. They successfully published numerous materials that increased visibility among potential investors. Overall, the client expressed satisfaction with the results and noted no areas for improvement, indicating a positive sentiment towards the partnership.

PR & Social Media Services for Food Services Mgmt Company

5.0 Jul 24, 2023

Their team did an exceptional job in recognizing various opportunities for us. Specifically, their assistance in managing our social media channels was immensely beneficial as we were relatively new to this domain and had limited experience. Their support was crucial and provided us with a significant boost.
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1 of 2 reviews are 5 stars

2 new reviews for Public Relations services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for 10 to 1 Public Relations highlights their effectiveness in enhancing brand recognition and media presence. Clients noted their thoroughness and timely delivery, with one praising the agency for significantly increasing media hits and brand awareness, contributing to the client's growth from $14 billion to $28 billion. Overall sentiment is highly positive, with clients appreciating the team's communication and flexibility, while suggesting ongoing innovation as an area for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend 10 to 1 Public Relations for their value for money, noting that their pricing aligns well with the quality of service provided. One client highlighted that their budget was well spent, stating, 'they offered good value for cost,' while another noted, 'everything was always on budget.' Overall, feedback reflects a strong sentiment of satisfaction regarding the agency's ability to deliver impactful results within clients' financial frameworks.
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More responsive than most other service providers

10 to 1 Public Relations is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Net Reputation

5.0 51 reviews
Premier Verified

$1,000+

$100 - $149 / hr

50 - 249

Serves Johannesburg, South Africa

Services provided

65% Public Relations

20% Search Engine Optimization

15% Digital Strategy

Focus Areas

10% Crisis communications

80% Online reputation management

10% Corporate communications

Net Reputation is an online reputation management firm that specializes in maintaining and improving brand reputation through strategic public communications and media relations. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and effectiveness in suppressing negative content and enhancing online presence. Clients commend their personalized approach and ability to deliver consistent, timely results.

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19 of 20 Public Relations reviews are 5 stars

1 new review for Public Relations in past 6 months

Less than $10,000 avg. project cost

Public Relations PROJECT HIGHLIGHT

Online Reputation Management for Insurance Agency
4.5 — An insurance agency hired Net Reputation to help them manage their online reputation. The team has published several articles about the client's business on various platforms to boost their online Read more
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Industry Experience

Net Reputation has demonstrated considerable expertise in various industries, including Business Services, Legal, Consulting, Advertising & Marketing, and more. Clients praised their effective reputation management strategies, noting improvements in online visibility and suppression of negative content. The overall sentiment is highly positive, highlighting their responsiveness, tailored solutions, and commitment to client success across sectors. Organizations seeking robust online reputation management, particularly in industries facing scrutiny or public perception challenges, would find Net Reputation to be a strong partner.
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Business services Legal Consulting Advertising & marketing Design Environmental Services eCommerce Financial services Education IT Services Other Industry Healthcare Arts, entertainment & music Telecommunications Gaming Retail

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (8) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Net Reputation for providing excellent value for money, noting that their pricing aligns well with budget expectations. Feedback highlights that the company's services yielded significant improvements in online reputation, with one client mentioning a $6,000 investment resulting in substantial visibility gains. Overall sentiment is highly positive, as clients emphasize the effectiveness, responsiveness, and professionalism of the team, with many stating they received more than what they paid for.
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United States (24) Canada (3) England (1)

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Atlas Marketing

4.9 22 reviews
Premier Verified

$5,000+

$200 - $300 / hr

2 - 9

Serves Johannesburg, South Africa

Services provided

25% Public Relations

25% Marketing Strategy

20% Digital Strategy +2

20% Social Media Marketing

10% Web Design

Focus Areas

75% Crisis communications

25% Online reputation management

Atlas Marketing is a Public Relations firm specializing in crisis management and corporate communications. With overwhelmingly positive feedback, 100% of reviewers commend their responsiveness and strategic approach, while 75% highlight their impressive project management and communication skills. Clients consistently praise Chris and his team's ability to deliver comprehensive crisis communications plans and media relations strategies, enhancing brand reputation and ensuring effective public affairs management.

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2 of 3 Crisis communications reviews are 5 stars

1 new review for Crisis communications in past 6 months

Less than $10,000 avg. project cost

Crisis communications Experience

Atlas Marketing has garnered overwhelmingly positive feedback for their Crisis Communications services, with 100% of reviewers expressing satisfaction. Clients commend their responsiveness and industry knowledge, vital for effective crisis management. For instance, one client noted their ability to streamline feedback into actionable plans, while another highlighted successful retention of a key customer during a crisis. Overall, clients appreciate the tailored solutions and strategic insights provided, indicating a strong impact on their crisis preparedness and communication strategies.
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3 of 4 Public Relations reviews are 5 stars

1 new review for Public Relations in past 6 months

Less than $10,000 avg. project cost

Public Relations PROJECT HIGHLIGHT

Webinar & Crisis Management Services for Bakery Manufacturer
5.0 — Atlas Marketing provided webinar creation and crisis management services for a bakery manufacturer. The team helped create an investor webinar for over 200 people and assisted in retaining a Read more
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Industry Experience

Atlas Marketing has demonstrated substantial expertise in the construction industry, receiving positive feedback for their crisis management and marketing strategies. Clients from sectors including engineering, nonprofit, and healthcare praised their responsive communication and ability to tailor solutions to specific needs. The overall sentiment across industries is highly positive, with notable appreciation for their project management skills and ability to enhance brand visibility. This provider shows particular strength in supporting organizations seeking to revamp their marketing strategies or improve crisis communication.
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Food & Beverage Healthcare Construction Engineering Nonprofit Consumer Products Other Industry Manufacturing Software

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United States (19) Belgium (1) England (1)

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CSA Sha-Izwe

4.6 7 reviews

$1,000+

$25 - $49 / hr

10 - 49

Johannesburg, South Africa

Services provided

15% Public Relations

40% Search Engine Optimization

15% Content Marketing +2

15% Digital Strategy

15% Social Media Marketing

Focus Areas

20% Crisis communications

55% Corporate communications

25% Investor relations

CSA Sha-Izwe is a distinguished public relations and communications firm specializing in media relations, brand reputation, and public communications. The company has received overwhelmingly positive feedback, with clients praising its commitment, attention to detail, and ability to enhance brand visibility through strategic media coverage. Their adept project management and expertise in PR have significantly contributed to client successes, such as generating 50 sales leads per month and achieving substantial social media growth.

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Reviews mention Great project management
Clients consistently praise CSA Sha-Izwe for their exceptional project management skills. One client noted the team's ability to accommodate their needs by starting with manageable steps, highlighting the positive and transparent interaction with leadership. Another client emphasized their effective communication and collaborative approach to project management, leading to successful product launches and a significant increase in social media presence. Overall, the sentiment reflects a high level of satisfaction with the company’s project management capabilities.

Web Design, Social Media & SEO for Credit Insurance Company

5.0 Feb 23, 2021

We have a monthly feedback report that they give us, and we meet at least once a quarter. Based on the KPIs that we've set, they've been performing exceptionally well. Their great project management is mainly driven by Charles. The culture of a company comes from the person leading it, and interacting with them has always been good, positive, and transparent.
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PR, Marketing & Advertising for Electronic Company

5.0 Oct 13, 2020

From a project management standpoint, they’re excellent. PR is what they do best. We use different software for managing the project, including Google Projects that allow us to go back and forth with editing. We can all work on the same project for multiple events successfully with that system.
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1 of 2 Public Relations reviews are 5 stars

$50,000 – $199,999 avg. project cost

Public Relations PROJECT HIGHLIGHT

PR and Social Media for Lubricant Manufacturing Company
4.5 — CSA Sha-Izwe provides public relations and social media management. Their PR activities have included print and digital channels, including journalist outreach that's resulted in significant Read more
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Industry Experience

CSA Sha-Izwe has demonstrated expertise across various industries, including Manufacturing, Financial Services, Chemicals & Biotechnology, Consumer Products, Hospitality & Leisure, and Arts, Entertainment & Music. Clients praised their comprehensive social media management, SEO optimization, and personalized marketing strategies. Overall sentiment is highly positive, with clients noting significant improvements in brand visibility, lead generation, and customer engagement. Their strengths lie in attentive project management, technical capabilities, and a commitment to enhancing client relationships, making them a suitable choice for diverse projects.
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Manufacturing Financial services Chemicals & Biotechnology Consumer Products Hospitality & leisure Arts, entertainment & music

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Review Rating from Clients

4.7/5.0

Quality

4.8

Schedule

4.5

Cost

4.7

Willing to Refer

5.0

Johannesburg clients praise CSA Sha-Izwe for their comprehensive social media, SEO, and digital marketing expertise, delivering measurable lead generation and increased online visibility across diverse projects. Their personalized, professional approach and effective project management foster strong, results-driven partnerships.
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Sparkpr

1.5 1 review

$5,000+

Undisclosed

50 - 249

Sandton, South Africa

Services provided

20% Public Relations

10% Content Marketing

10% Search Engine Optimization +15

10% Social Media Marketing

5% AI Consulting

5% Account-Based Marketing

5% Advertising

5% Branding

5% Demand Generation Marketing

5% Digital Strategy

5% Email Marketing

5% Event Marketing

5% Marketing Strategy

1% Affiliate Marketing

1% Other Digital Marketing

1% Other Marketing

1% Pay Per Click

1% Unified Communications Consulting & SI

Focus Areas

15% Crisis communications

30% Corporate communications

25% Investor relations +2

20% Public affairs

10% Other PR

Sparkpr is a Public Relations firm focusing on media relations and corporate communications. However, reviews indicate a significant lack of performance, with 100% of feedback highlighting a failure in media coverage and overpromising services. Notably, they failed to establish the promised media connections, leading to the project's premature cancellation and dissatisfaction from their client.

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Industry Experience

Spark PR has received mixed feedback primarily from the Consumer Products industry, where they aimed to enhance product awareness for mobile accessories. Clients noted their lack of media connections and underperformance in securing coverage, leading to project cancellations. While they demonstrated strengths in communication and providing constructive feedback, the overall sentiment is one of disappointment regarding effectiveness and transparency. Prospective clients in Consumer Products should approach with caution, ensuring clarity on deliverables and connections.
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Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed significant dissatisfaction with Spark PR's value for money, particularly regarding their performance relative to the $35,000 investment. One client noted that Spark PR 'overpromised and underdelivered,' failing to secure adequate media coverage despite repeated assurances. They described the team's efforts as minimal and ineffective, leading to the conclusion that the services rendered did not justify the cost. Overall sentiment indicates a lack of trust in the company's ability to deliver on their commitments.
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Sandton, South Africa

138 West St, Sandown
Sandton, South Africa 2031
2 - 5

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Featured

What are Featured Providers?
Reputation Defense Network

5.0 8 reviews
Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Johannesburg, South Africa

Services provided

60% Public Relations

10% Content Marketing

10% Content Moderation Services +2

10% Corporate Law

10% Digital Strategy

Focus Areas

10% Crisis communications

70% Online reputation management

10% Corporate communications +1

10% Investor relations

Reputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.

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Reviews mention Experienced
The sentiment regarding the experience with Reputation Defense Network is overwhelmingly positive. Clients commend their high level of understanding of the reputation management industry, with one client noting impressive attention to detail and strategic execution. They successfully deleted negative content and improved search rankings, demonstrating effective collaboration and communication throughout the project. While some clients mentioned higher costs compared to competitors, they valued the guaranteed results and expertise provided by the team.

Defamatory information Removal for Cybersecurity Firm

5.0 Nov 5, 2020

After interviewing many other companies I found this company simply made more sense and they have a very high level of understanding of the reputation industry. They know all pros and cons of each strategy, and each step is carefully taken. I would say the attention to detail and experience of the team was most impressive to me.
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7 of 7 Public Relations reviews are 5 stars

$10,000 – $49,000 avg. project cost

Public Relations PROJECT HIGHLIGHT

Reputation Management for Medical Practice Firm
5.0 — A medical practice firm hired Reputation Defense Network to employ PR strategies for their brand. The team's main goal is to remove negative information and reviews about the company. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Reputation Defense Network as a provider that delivers strong value for money, despite some feedback about higher costs compared to competitors. One client noted, 'the cost was a bit higher than some of the others, but we really wanted results with guaranteed milestones.' Another remarked on their satisfaction with the outcomes, stating, 'we are quite successful in managing the online attacks,' indicating that clients feel the investment is justified by the results achieved.
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Milwaukee, Wisconsin (1) Murrieta, California (1) Sacramento, California (1) San Diego, California (1) San Jose, California (1) Walnut Creek, California (1) Las Vegas, Nevada (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Percepto

4.8 17 reviews

$10,000+

$150 - $199 / hr

10 - 49

Serves Johannesburg, South Africa

Services provided

35% Public Relations

30% Content Marketing

20% Search Engine Optimization +1

15% Branding

Focus Areas

16% Crisis communications

68% Online reputation management

16% Investor relations

Percepto is a Public Relations and Communications firm specializing in reputation management and online presence enhancement. Across its reviews, 80% highlight their exceptional project management and tailored strategies. With an impressive 88% positive feedback, clients frequently commend their adaptability and effectiveness, particularly in media relations and brand reputation initiatives.

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Reviews mention Creative
Client feedback regarding Percepto's creativity is overwhelmingly positive, highlighting their ability to deliver innovative solutions tailored to specific needs. One client noted their 'rare blend of technical expertise and creative flair,' which resulted in a 30% increase in social media engagement. Another client emphasized their 'quick and clever delivery' that effectively reached target audiences. Overall, clients appreciate Percepto's unique approach and ability to adapt, though some suggested more client engagement could enhance the experience further.

Online Reputation Management for Consulting Company

5.0 Sep 20, 2023

What stood out most about this company was their holistic approach to problem-solving. Instead of offering cookie-cutter solutions, they took the time to understand the unique intricacies of our business and tailored strategies accordingly. Their team displayed a rare blend of technical expertise and creative flair, enabling them to come up with innovative solutions that were both effective and aligned with our brand ethos.
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Digital Marketing for Public Relations Firm

5.0 Jun 8, 2021

Project management is perfect, professional, and creative. We communicate through WhatsApp and have meetings at the beginning and end of each week. Throughout the engagement, they’ve been available and responsive. Listen to them. You may think their ideas are too clever or creative to work, but if you let them do what they know, you’ll see that it works.
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Online Reputation Management for a Public Affairs Company

4.5 Jan 27, 2020

They’re a good group of people that try their best. Along with being hardworking, their team understands the global environment and builds creative solutions. There’s nothing for them to improve on. They provided good options for the client and did everything they could to make it a successful project.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Percepto's competitive pricing and value for money, with several noting that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client mentioned spending under £10,000 ($13,000) for tailored web development, emphasizing the good value received. Another remarked on the exceptional project management and responsiveness, stating that Percepto's work was worth the investment despite being perceived as somewhat pricey. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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More responsive than most other service providers

Percepto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Israel (7) United States (3) Germany (1) Poland (1) Switzerland (1) England (1)

This provider is fluent in 2 languages:

English

Hebrew

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PR Worx

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Sandton, South Africa

Services provided

20% Public Relations

20% Branding

20% Event Management +2

20% Graphic Design

20% Video Production

Focus Areas

100% Crisis communications

PR Worx – Africa’s Best PR Worx isn’t just another agency. We're Africa’s most awarded 360 degree PR firm and the undisputed champs in crisis communications, trusted by corporates,
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More responsive than most other service providers

PR Worx is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Brandfundi

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Sandton, South Africa

Services provided

40% Public Relations

20% Content Writing Services

20% Corporate Training & Coaching +1

20% Social Media Marketing

Focus Areas

50% Crisis communications

50% Corporate communications

Founded in 2015, Brandfundi is a public relations company. Located in Sandton, South Africa, the team offers Public Relations and Social Media Marketing.
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JT Communication Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Randburg, South Africa

Services provided

50% Public Relations

10% Marketing Strategy

5% Digital Strategy +7

5% Event Management

5% Event Marketing

5% Market Research

5% Media Planning & Buying

5% Other Marketing

5% Product Marketing

5% Social Media Marketing

Focus Areas

15% Crisis communications

30% Corporate communications

20% Online reputation management +3

15% Investor relations

10% Other PR

10% Public affairs

JT Communication Solutions, a public relations company, is headquartered in Randburg, South Africa. They offer Public Relations and Marketing Strategy and were launched in 2004.
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Eclipse Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Johannesburg, South Africa

Services provided

20% Public Relations

10% Advertising

10% Branding +6

10% Corporate Photography

10% Event Management

10% Search Engine Optimization

10% Video Production

10% Web Design

10% Web Development

Focus Areas

50% Crisis communications

50% Online reputation management

Midsize public relations agency Eclipse Communications, is based in Johannesburg, South Africa and Cape Town, South Africa. Their services include Public Relations and Advertising.
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1Africa Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandton, South Africa

Services provided

20% Public Relations

20% Branding

20% Content Marketing +2

20% Event Management

20% Social Media Marketing

Focus Areas

30% Crisis communications

50% Online reputation management

20% Corporate communications

1Africa Consulting, a branding firm, was launched in 2020. The small team provides Branding and Public Relations.
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Top Crisis Communications Firms in Johannesburg

List of the Top Johannesburg Crisis Management Firms

Reviews mention Helpful

PR & Social Media Services for Food Services Mgmt Company

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

10 to 1 Public Relations is very responsive

Online Reputation Management for Insurance Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Crisis communications Experience

Webinar & Crisis Management Services for Bakery Manufacturer

Industry Experience

Select Industry to see insights

Reviews mention Great project management

Web Design, Social Media & SEO for Credit Insurance Company

PR, Marketing & Advertising for Electronic Company

PR and Social Media for Lubricant Manufacturing Company

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Defamatory information Removal for Cybersecurity Firm

Reputation Management for Medical Practice Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Creative

Online Reputation Management for Consulting Company

Digital Marketing for Public Relations Firm

Online Reputation Management for a Public Affairs Company

Average Project Cost Breakdown

What Clients Have Said

Percepto is very responsive

PR Worx is very responsive

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Why Trust Clutch

List of the Top 3 Johannesburg Crisis Management Firms

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