- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Prialto is a company offering Contact Center Services, specializing in customer support, scheduling, and administrative tasks. Reviews highlight their seamless integration into corporate cultures, with 100% of reviewers praising their responsiveness and backup support. Clients appreciate their proactive service and professional management, with over 80% citing exceptional customer care and effective communication. Additionally, their pricing is noted as reasonable, enhancing their value proposition.
Clients express a strong sentiment that Prialto effectively understands their needs, with specific feedback highlighting the company's thorough onboarding process. One CEO noted that Prialto took the time to comprehend their business requirements, which allowed for tailored service delivery. Feedback consistently emphasizes excellent communication and responsiveness, reinforcing the perception that Prialto is committed to aligning its services with client expectations.
The onboarding and initial phases. Prialto really took the time to understand our business and requirements, enabling a service to be built around that.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Clients consistently praise Prialto for its cost-effectiveness and value for money. One executive noted, "Pricing fit our budget" and highlighted the great culture fit and alignment with company values. Another client emphasized that Prialto's services significantly improved efficiency, stating, "I have complete confidence that they will get done well and in a timely manner." Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service received, reinforcing Prialto's reputation as a valuable partner.
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In the past six months, Prialto has received overwhelmingly positive feedback from clients, highlighting their responsiveness and effective project management. Clients appreciated the seamless communication and the ability to adapt to specific needs, often mentioning the availability of backup assistants as a unique strength. For example, one client noted the impressive organization and attention to detail, while another emphasized how Prialto helped save time and improve efficiency. Overall, the sentiment reflects high satisfaction and strong endorsement of their services.
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Established in 2002, iTell AB is a call center. The team focuses on Call Center Services and is based in Sandviken, Sweden.
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Nordicom AB offers comprehensive Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Clients commend Nordicom AB for their thorough understanding of business needs, efficient project management, and the significant reduction in administrative tasks. The company is praised for delivering fast and methodical support, leading to increased customer satisfaction and operational efficiency.
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Online Fulfillment Sverige AB is a Lund, Sweden-based answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1993.
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K2C In Sweden AB is an answering service. The midsize Helsingborg, Sweden-based team specializes in Call Center Services and Customer Service Outsourcing. The agency was founded in 2009.
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Established in 2014, Welcome Online AB is a call center. Based in Gothenburg, Sweden, the team specializes in Call Center Services and Customer Service Outsourcing.
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Callsign Consulting Sverige AB is a Corporate Training & Coaching company. Located in Gothenburg, Sweden, the team provides Corporate Training & Coaching and Marketing Strategy.
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Established in 2021, Scandinavian Virtual Assistants is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Web Design.
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Founded in 2005, Respond4you Ab is a phone answering service. The firm offers Call Center Services and Customer Service Outsourcing, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
Ability to deliver
Service focus
Ability to deliver
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Ability to deliver
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Ability to deliver
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Ability to deliver
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Ability to deliver
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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