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Top Chat Support Services in Belgrade

Ratings Updated: April 3, 2026
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5 Leaders 7 Contenders

12 Companies

Country: Serbia
City: Belgrade
Customer Service Outsourcing: Chat Support Services

List of the Top Belgrade Chat Support Companies

  • SupportYourApp Logotype

    4.8 81 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Beograd, Serbia

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    20% AI Agents +2
    15% Back Office Outsourcing
    5% Data Annotation Services

    Focus Areas

    42% Chat Support Services
    31% Phone Support Services
    17% Email Support Services +1
    10% Order Processing & Taking

    SupportYourApp is a Customer Service Outsourcing company specializing in providing 24/7 customer support solutions. The reviews reveal a mixed feedback with 75% positive remarks highlighting their flexibility, dedication, and high-quality support, while 25% indicate issues with ownership and service reliability. Approximately 50% of reviewers emphasize their strong project management and proactive communication.

    See all 81 projects
    11 of 14 reviews are 5 stars
    13 new reviews for Customer Service Outsourcing services
    $200,000 – $999,999 avg. project cost

    Reviewed 14 times in the past 6 months

    In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.
    Read 14 Recent Reviews
    25 of 31 Customer Service Outsourcing reviews are 5 stars
    13 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Fiber Verification Co

    5.0 — SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. Read more
    Read 31 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.

    Read All Reviews

    Select Industry to see insights

    Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

    Beograd, Serbia

    Milutina Milankovića 9ž
    Beograd, Serbia 11070

    10 - 15

    See All Locations (3)
    View Profile Visit Website
  • Valoris Center Logotype

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Beograd, Serbia

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    15% Chat Support Services
    60% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Valoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.

    See all 14 projects
    3 of 4 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Freight Transportation Co

    5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read more
    Read 4 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
    Read All Reviews

    Beograd, Serbia

    7 Brankova
    Beograd, Serbia 11000

    41 - 49

    +38 111 321 68 81

    See All Locations (2)
    View Profile Visit Website
  • GDC Services Logotype

    4.8 2 reviews
    Verified
    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Customer Service Outsourcing
    20% Cloud Consulting & SI
    15% Application Management & Support +4
    15% IT Managed Services
    10% Call Center Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    15% Chat Support Services
    35% Order Processing & Taking
    35% Phone Support Services +1
    15% Email Support Services

    GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

    See all 2 projects

    Industry Experience

    GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.
    Read All Reviews

    Beograd, Serbia

    7Dj Bulevar Milutina Milankovića
    Beograd, Serbia 11070

    76 - 100

    +381 11 6558 540

    Beograd, Serbia

    13 Kondina
    Beograd, Serbia 11000

    76 - 100

    +381 11 6558 540

    See All Locations (2)
    View Profile Visit Website

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  • morph Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    35% Chat Support Services
    25% Email Support Services
    25% Phone Support Services +1
    15% Order Processing & Taking

    morph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.

    See all 10 projects
    1 of 1 Chat Support Services reviews is 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    Morph has received overwhelmingly positive feedback in the Chat Support Services sector, with a 90%+ CSAT score noted by clients. Reviewers highlight their proactive problem-solving, efficient project management, and alignment of values, emphasizing a strong company culture. Clients appreciate the quality of talent provided and the ability to scale support teams effectively. However, some feedback suggests that Morph, as a relatively new company, could further enhance their brand partnerships for greater success.

    Read Most Recent Review
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Lifestyle Brand

    4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read more
    Read 3 Reviews

    View projects from:

    United States (6) Estonia (1) Germany (1) Greece (1) Serbia (1)

    Beograd, Serbia

    Žorža Klemansoa 19
    Beograd, Serbia 11000

    76 - 100

    +14246664366

    See All Locations (2)
    View Profile
  • Silver Bell Group Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Services provided

    10% Customer Service Outsourcing
    20% Call Center Services
    20% Sales Outsourcing +10
    5% Back Office Outsourcing
    5% Content Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Graphic Design
    5% HR Consulting
    5% Mobile App Development
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Silver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.

    See all 5 projects

    Reviews mention Reliable

    Clients consistently praise Silver Bell Group for their reliability, noting that deliverables were provided within reasonable timeframes and with clear communication. One client highlighted the company's responsiveness as a strong point, emphasizing quick replies to requests regarding contract management and salary benchmarks. Additionally, the proactive support and flexibility under pressure were commended, although minor improvements in document timelines were suggested. Overall, the sentiment reflects a high level of trust and satisfaction with Silver Bell Group's reliability.
    • HR Services for Business Dev Company
      5.0 Jul 28, 2025

      Deliverables were consistently provided within reasonable timeframes and with clear communication. The responsiveness has been a strong point of SBG. Across multiple threads, their project managers responded quickly to requests for contract expiration overviews, salary benchmarks, and document signing.

      Read Full Review
    Read All Reviews

    Industry Experience

    Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Financial services Business services Other Industry

    View projects from:

    Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Belgrade-based Silver Bell Group excels in digital marketing and creative consulting, delivering timely lead generation solutions. Clients praise their punctuality, work ethic, and effective project management, resulting in successful client conversions and seamless communication through virtual meetings.
    Read Local Reviews
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  • The Contact Service Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    15% Finance & Accounting Outsourcing (FAO) +2
    10% Back Office Outsourcing
    5% Content Marketing

    Focus Areas

    48% Chat Support Services
    20% Order Processing & Taking
    20% Phone Support Services +1
    12% Email Support Services

    Customer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
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  • CIIB GmbH Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    35% Customer Service Outsourcing
    35% Digital Strategy
    30% Content Marketing

    Focus Areas

    30% Chat Support Services
    40% Email Support Services
    30% Phone Support Services

    Established in 2019, CIIB GmbH is a Digital Strategy company. Their services include Digital Strategy and Customer Service Outsourcing.

    Read more

    Beograd, Serbia

    5 Terazije
    Beograd, Serbia 11000

    76 - 100

    See All Locations (2)
    View Profile
  • lalallalalala Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    15% Customer Service Outsourcing
    27% Call Center Services
    18% Back Office Outsourcing +8
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% Business Consulting
    5% Corporate Training & Coaching
    5% HR Outsourcing
    2% Recruiting
    2% Staffing
    1% HR Consulting

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    20% Phone Support Services

    Lalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Fyxer Industries Ltd Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing +1
    10% Social Media Marketing

    Focus Areas

    20% Chat Support Services
    40% Email Support Services
    40% Phone Support Services

    Fyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.

    See all 2 projects
    1 of 1 Chat Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    Fyxer Industries Ltd receives overwhelmingly positive feedback for its Chat Support Services, with 95% of reviewers expressing satisfaction. Clients highlight strengths in customer support, responsiveness, and effective integration of services, contributing to improved customer satisfaction and retention. One client noted increased customer satisfaction scores and reduced response times as significant outcomes. While minor improvements in reporting tools were suggested, the overall sentiment emphasizes Fyxer's dedication to client needs and exceptional value delivery.

    Read Most Recent Review

    View projects from:

    Canada (1) Serbia (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Belgrade-based clients praise Fyxer Industries for their comprehensive services, including customer support, digital marketing, and back-office support, delivering measurable results like increased customer satisfaction and website traffic. Their organized project management and prompt responsiveness ensure seamless, tailored solutions for complex projects.
    Read Local Reviews
    View Profile
  • Rely Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Novi Sad, Serbia

    Services provided

    30% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.

    Read more
    View Profile
  • Nova Concept Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Novi Sad, Serbia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Email Marketing +2
    5% Conversion Optimization
    5% Direct Marketing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Nova Concept is a call center company. Founded in 2021, the company is located in Novi Sad, Serbia. Their team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Eximious.Support Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Beograd, Serbia

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    67% Chat Support Services
    33% Order Processing & Taking

    Eximious.Support is a Customer Service Outsourcing company. The Beograd, Serbia-based firm was launched in 2017. Their services include Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile

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Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 morph
3 Valoris Center
4 GDC Services
5 Silver Bell Group

List of the Top 5 Belgrade Chat Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Beograd, Serbia

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    42% Chat Support Services
    65% Other
    View Profile Visit Website
  2. morph Logotype

    morph

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    32/40.0
    17/20 Reviews
    9.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  3. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    Beograd, Serbia

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    15% Chat Support Services
    80% Other
    View Profile Visit Website
  4. GDC Services Logotype

    GDC Services

    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    33.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    15% Chat Support Services
    80% Other
    View Profile Visit Website
  5. Silver Bell Group Logotype

    Silver Bell Group

    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Ability to deliver

    26.9/40.0
    17.6/20 Reviews
    2.8/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Chat Support Services
    90% Other
    View Profile Visit Website
  6. The Contact Service Logotype

    The Contact Service

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    48% Chat Support Services
    60% Other
    View Profile Visit Website
  7. CIIB GmbH Logotype

    CIIB GmbH

    $5,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    30% Chat Support Services
    65% Other
    View Profile Visit Website
  8. lalallalalala Logotype

    lalallalalala

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    40% Chat Support Services
    85% Other
    View Profile Visit Website
  9. Fyxer Industries Ltd Logotype

    Fyxer Industries Ltd

    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Ability to deliver

    23.2/40.0
    17/20 Reviews
    2.2/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    20% Chat Support Services
    50% Other
    View Profile Visit Website
  10. Rely Staff Logotype

    Rely Staff

    $1,000+
    < $25 / hr
    10 - 49
    Novi Sad, Serbia

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  11. Nova Concept Logotype

    Nova Concept

    Undisclosed
    < $25 / hr
    2 - 9
    Novi Sad, Serbia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    25% Chat Support Services
    60% Other
    View Profile Visit Website
  12. Eximious.Support Logotype

    Eximious.Support

    Undisclosed
    Undisclosed
    10 - 49
    Beograd, Serbia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    67% Chat Support Services
    25% Other
    View Profile Visit Website

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