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Specialty Answering Service (SAS) is a 24/7 live answering service provider supporting more than 5000 businesses across virtually every industry. With over 40 years of experience, SAS delivers reliable, personalized call handling solutions designed to help organizations stay responsive and professional around the clock.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    King of Prussia, PA
  • Year founded
    Founded 1985
  • Languages

2 Languages that we service

  • English
  • Spanish

1 Locations

  • King of Prussia , PA

Select Focus Area
Back Office Outsourcing
Customer Service Outsourcing
Sales Outsourcing
Industries
Business services
9%
Financial services
9%
Medical
9%
Utilities
9%
Advertising & marketing
8%
Education
8%
Government
8%
Information technology
8%
Legal
8%
Non-profit
8%
Real estate
8%
Supply Chain, Logistics, and Transport
8%
Clients

No Clients have been added yet…

Certified in:
Call Center Services Customer Service Outsourcing Answering services

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 3.9 /5

What Clients Have Said

Specialty Answering Service provides good value for cost, with projects averaging under $10,000. Clients appreciate transparent billing and flexible pricing models, allowing them to manage costs based on call volume. Overall, they are seen as affordable and reliable, enhancing operational efficiency.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 43 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Specialty Answering Service Review Insights

Overall Review Rating

4.7
  • Quality 3.9
  • Schedule 3.9
  • Cost 3.9
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • High Responsiveness and Communication

    Several reviews commend Specialty Answering Service for their high responsiveness and effective communication. Clients appreciate their promptness in addressing issues and providing regular updates, which enhances client satisfaction and trust.

  • Effective After-Hours Support

    Many clients highlight the effectiveness of Specialty Answering Service in providing after-hours support, ensuring no missed calls and maintaining business continuity. This has been particularly beneficial for companies requiring 24/7 customer service.

  • Personalized and Flexible Service

    Specialty Answering Service is praised for their personalized approach and flexibility in adapting to client needs, including customizing call scripts and handling specific client requests swiftly and efficiently.

  • High Client Satisfaction and Recommendations

    Many clients express high satisfaction with the overall service and are likely to recommend Specialty Answering Service to others, citing their reliability and the positive impact on business operations.

  • Cost-Effective Solutions

    Clients frequently mention that Specialty Answering Service offers good value for cost, fitting within their budgets while providing reliable services. This makes it an attractive option for businesses looking to outsource call handling without high overhead costs.

  • Need for Improved Communication Skills

    Some feedback indicates a need for improvement in communication skills among staff, with instances of less than satisfactory caller experiences being noted, particularly in maintaining script adherence.

Specialty Answering Service Reviews

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SAS is Efficient, Friendly and Upbeat

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"SAS actually helped us increase our revenue."

Jun 21, 2017
Senior Manager, Customer Service
Anonymous
  • Other industries
  • Bowling Green, Ohio
  • 51-200 Employees
  • Survey Response

Showing 51-51 of 51 Reviews

Premier Verified means Clutch independently confirmed Specialty Answering Service is a legally registered business,
financially sound (Creditsafe: Very Low Risk), and backed by 44 verified client reviews averaging 4.7 stars.

Learn More
Verified Client Reviews
44
Overall Review Rating
4.7
Source
Clutch
Last Updated
September 2, 2026

Business Entity

Business Entity Name HVAC Answering Service Inc.
Source Pennsylvania Department of State
Jurisdiction of Formation Pennsylvania
Date of Formation February 23, 2004
Status Active
Last Updated January 29, 2026
ID 3202396

Credit Report Results

International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated January 29, 2026
Learn More About The Clutch Verification Process

Locations (1)

1006 9th Avenue King of PrussiaPA, United States 19406

16 - 20

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