Golden Pass - BPO & Business Solutions Reviews (1), Pricing, Services & Verified Ratings

Call Center Services Corporate Travel Management Sales Outsourcing
B2B Lead Generation B2C Telemarketing & telesales
Confidential
Apr. 2022 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They responded efficiently, and they were easy to collaborate with."

May 14, 2024

Owner, One Peak LTD

Joe Flip

Hospitality & leisure
London, England
11-50 Employees
Online Review

Golden Pass provided call center services for a room reservation services provider. The team handled sales calls, customer support, and lead generation.

The Golden Pass team successfully completed the project on time. They were highly supportive and organized in building the client database, and internal stakeholders were impressed with the service provider's strategic approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of One Peak LTD

Describe what your company does in a single sentence.

we handle room reservations worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Golden Pass to accomplish?
to be an official housing

SOLUTION

How did you find Golden Pass?

Online Search

Why did you select Golden Pass over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Golden Pass were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

they handle our salescalls and customer support with generating leads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

number of selling nights, organize the cusomer support, build clients database.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, they responded efficiently, and they were easy to collaborate with.

What was your primary form of communication with Golden Pass?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Excessive enthusiasm, strategy, Savings and hiring process. actully they have a great managment way.

Are there any areas for improvement or something Golden Pass could have done differently?

i don't think so.

RATINGS

5.0

Golden Pass - BPO & Business Solutions

Global Call Center & BPO Services, Inbound Support

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