Established in 2002, DIGI-TEXX is a 100% German-invested company with headquarters in HCMC, Vietnam with more than 1200 digital workforce.
With more than 20 years of proven track record, we have successfully positioned ourselves as a trusted service provider globally for businesses from various industries.
We are known for our commitment to quality, vigorous data security measures and tailor-made services / solutions that can cater to your various demands.
Our International Standards:
ISO 9001:2015 for Quality Management Certification
ISO 27001:2013 for Information Security
Our Services:
DOCUMENT AND DATA PROCESSING: We process a wide range of different document types through an intelligent data extraction platform combined with a skilled workforce to ensure speed and accuracy.
DATA ANNOTATION: DIGI-TEXX prepares data input for your AI systems to be trained intelligently with specialized data annotators and reliable crowd-sourcing contributors.
BUSINESS SUPPORT: Our specialists can assist clients with varying customer support needs. We provide round-the-clock, high-quality services at affordable rates in different languages: Vietnamese, English, German, Japanese, and Chinese.
DOCUMENT SCANNING AND DIGITAL ARCHIVING: With the latest scanning and capture technologies, our service caters to all types of documents, sizes, and materials.
IMAGE PROCESSING: DIGI-TEXX manages clients’ post-production to transform images into professional visualizations. Our service optimizes products displayed in catalogs, e-commerce, promotional content, brand campaigns, etc.
DIGI-TEXX VIETNAM is praised for competitive pricing and good value across various projects, with clients noting that costs fit their budgets. One client reported a yearly investment of $50,000, indicating affordability for substantial engagements.
Many clients chose DIGI-TEXX VIETNAM due to their competitive pricing and perceived good value for money. This was a significant factor in their selection process and a positive aspect noted by clients.
Efficient Project Management
The company's project management skills were commended, with clients noting their proactive approach and efficient handling of project timelines and resources.
Rapid Scaling Capabilities
The company's ability to quickly scale operations in response to increased workload demands was appreciated, reflecting their operational agility.
Positive Client Referrals
Several clients mentioned that they found DIGI-TEXX VIETNAM through referrals, indicating a positive reputation and trust within their client network.
Areas for Language Expansion
While DIGI-TEXX VIETNAM excelled in language support for certain projects, there was a suggestion to expand their language capabilities further, enhancing their service diversity.
Strong Communication Skills
DIGI-TEXX VIETNAM was recognized for strong communication skills, ensuring clients were informed and involved throughout the project lifecycle. This was noted as a key strength by several clients.
Bills Processing & Automation for Insurance Brokerage Firm
Back Office OutsourcingCustomer Service OutsourcingDocument Digitization & Management
$50,000 to $199,999
Jan. - Sep. 2023
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
"The staff is extremely helpful."
Apr 4, 2023
Purchasing & Digital Transformation Specialist, HMIBC
Hoang Nong
Financial services
Rheinstetten, Germany
501-1,000 Employees
Online Review
An insurance brokerage firm hired DIGI-TEXX VIETNAM to develop an automated claim process for hospital bills processing, implemented with data entry and reporting features.
Thanks to DIGI-TEXX VIETNAM’s efforts, the hospital invoicing processing time was reduced to less than five minutes, much to the client's delight. The team met all the deadlines as agreed, and internal stakeholders were particularly impressed with the vendor's responsive approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Purchasing and Digital Transformation Specialist of HMIBC
Describe what your company does in a single sentence.
We are an insurance broker firm located in Germany, specialize in healthcare service provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire DIGI-TEXX VIETNAM to accomplish?
Fast track hospital bill processing process with automation
SOLUTION
How did you find DIGI-TEXX VIETNAM?
Online Search
Why did you select DIGI-TEXX VIETNAM over others?
High ratings, Good value for cost, Other
What was the size of DIGI-TEXX VIETNAM’s team?
900
What was your primary form of communication with DIGI-TEXX VIETNAM?
Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Automated claiming process for hospital bill including data entry and report making
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Hospital invoices processing time reduced from 30 minutes/invoice to less than 5 minutes/invoice
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All the deadlines are met as agreed and the staff are quick to respond to any requests
What did you find most impressive or unique about this company?
Any solution can be customised to fit our budget and need. The staff is extremely helpful.
Are there any areas for improvement or something DIGI-TEXX VIETNAM could have done differently?
Keep up the excellent work!
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 11-11 of
11 Reviews
Locations (5)
2nd Floor, ANNA Building, Quang Trung Software City, District 12Ho Chi Minh City , Vietnam700000
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