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DIGI-TEXX VIETNAM

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An International BPO & Digital Services Provider

About us:

Established in 2002, DIGI-TEXX is a 100% German-invested company with headquarters in HCMC, Vietnam with more than 1200 digital workforce.

With more than 20 years of proven track record, we have successfully positioned ourselves as a trusted service provider globally for businesses from various industries.

We are known for our commitment to quality, vigorous data security measures and tailor-made services / solutions that can cater to your various demands.

 

Our International Standards:

  • Min project size
    $10,000+
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Ho Chi Minh City , Vietnam
  • Year founded
    Founded 2003

5 Locations

  • Ho Chi Minh City , Vietnam
  • Ho Chi Minh City , Vietnam
  • Ho Chi Minh City , Vietnam
  • Can Tho , Vietnam
  • Thành phố Vị Thanh , Vietnam

Service Lines
Back Office Outsourcing
20%
Customer Service Outsourcing
20%
Document Digitization & Management
20%
Data Annotation Services
15%
Custom Software Development
10%
Robotics Process Automation
10%
Content Moderation Services
5%
Select Focus Area
Application Platforms
Google app engine
30%
Other app platform
30%
Azure Platform
20%
Windows server
20%
Back Office Outsourcing
Data Entry & Processing
70%
Claims Processing
30%
Customer Service Outsourcing
Order Processing & Taking
40%
Email Support Services
25%
Chat Support Services
20%
Phone Support Services
15%
Data Annotation Media
Image Annotation
35%
Text Annotation
25%
Video Annotation
25%
Audio Annotation
15%
Document Digitization & Management
Bulk document scanning
45%
Document Indexing Services
40%
Document Conversion Services
15%
Robotics Process Automation (RPA) Focus
Intelligent bots development
100%
Industries
Business services
25%
Information technology
25%
Financial services
10%
Medical
10%
Retail
10%
eCommerce
10%
Manufacturing
5%
Non-profit
5%
Clients
Midmarket ($10M - $1B)
55%
Small Business (<$10M)
25%
Enterprise (>$1B)
20%

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate Undisclosed
Rating for cost 4.6 /5

What Clients Have Said

DIGI-TEXX VIETNAM is praised for competitive pricing and good value across various projects, with clients noting that costs fit their budgets. One client reported a yearly investment of $50,000, indicating affordability for substantial engagements.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 6 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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DIGI-TEXX VIETNAM Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.6
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Adaptability and Flexibility

    Clients appreciated the company's ability to adapt and modify plans as needed. Their flexibility in addressing changing requirements was a recurring positive note.

  • Positive Client Referrals

    Several clients mentioned that they found DIGI-TEXX VIETNAM through referrals, indicating a positive reputation and trust within their client network.

  • Areas for Language Expansion

    While DIGI-TEXX VIETNAM excelled in language support for certain projects, there was a suggestion to expand their language capabilities further, enhancing their service diversity.

  • High Quality Work

    The quality of work provided by DIGI-TEXX VIETNAM was frequently highlighted as excellent, with many clients expressing satisfaction with the outcomes of their projects.

  • Supportive and Solution-Oriented

    Clients valued the supportive nature of DIGI-TEXX VIETNAM's team, highlighting their solution-driven approach and willingness to address client needs effectively.

  • Timely and Reliable Deliveries

    Clients consistently praised DIGI-TEXX VIETNAM for delivering projects on time, maintaining high-quality standards. Their reliability in meeting deadlines was a recurring positive theme across multiple reviews.

DIGI-TEXX VIETNAM Reviews

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Bills Processing & Automation for Insurance Brokerage Firm

  • Back Office Outsourcing Customer Service Outsourcing Document Digitization & Management
  • $50,000 to $199,999
  • Jan. - Sep. 2023
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
4.5

"The staff is extremely helpful."

Apr 4, 2023
Purchasing & Digital Transformation Specialist, HMIBC
Hoang Nong
  • Financial services
  • Rheinstetten, Germany
  • 501-1,000 Employees
  • Online Review

An insurance brokerage firm hired DIGI-TEXX VIETNAM to develop an automated claim process for hospital bills processing, implemented with data entry and reporting features.

Showing 11-11 of 11 Reviews

Locations (5)

2nd Floor, ANNA Building, Quang Trung Software City, District 12 Ho Chi Minh City , Vietnam 700000

751 - 1000

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