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Top Telemarketing Companies in Puerto Rico

Ratings Updated: April 3, 2026
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0 Leaders 3 Contenders

3 Companies

Country: Puerto Rico
Outbound Services: B2C Telemarketing & telesales

List of the Top Puerto Rico Telemarketing Services

  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Puerto Rico

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Flexible

    Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.
    • Customer Service BPO for Remote Monitoring Company
      5.0 Feb 13, 2023

      They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

      Read Full Review
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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Puerto Rico

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Adaptable

    The sentiment regarding adaptability in client feedback is overwhelmingly positive. Clients commend the companies for their ability to adjust to changing project requirements and environments. For instance, one client noted SalesRoads' impressive adaptability in navigating post-COVID-19 challenges. Similarly, VSA demonstrated adaptability by successfully transitioning between different campaign types and accommodating specific client needs. Overall, clients appreciate their responsive and flexible approach, which has significantly contributed to successful project outcomes.
    • Lead Generation for Online Perinatal Education Company
      4.5 Sep 21, 2022

      VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it. I really appreciated the time they spent with me initially so that I could educate them on our market and company; it set a strong foundation for the rest of the project.

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    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      They perform very well. They’re very adaptable. For example, I come to them almost weekly with a new campaign to run. We have weekly calls on Wednesday morning, but by Monday they’re up and running that new campaign and are driving those meetings for us. They do help with different messaging and are open to trying new things.

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    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners. They each require a different message, but VSA, Inc. been able to accommodate that.

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    • Sales Outsourcing for Software Company
      5.0 May 23, 2025

      Their ability to engage with us and help solve problems was impressive. There were a lot of environmental changes during the period we worked together from the post-COVID-19 world, and SalesRoads was an adaptable partner.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.
    Read 1 Recent Review

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
    Read All Reviews
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  • Helpware CX Logotype

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    San Juan, Puerto Rico

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% B2C Telemarketing & telesales
    50% Collections Recovery Services

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Exceptional results

    Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.
    • BPO & IT Services for HealthTech Firm
      5.0 Nov 3, 2021

      The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.

      Read Full Review
    • Research Data for Customer Service & Engagement Platform
      5.0 Apr 12, 2019

      Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.

      Read Full Review
    Read All Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    View Profile Visit Website
  • Telecontacto Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San Juan, Puerto Rico

    Services provided

    50% Call Center Services
    30% Translation
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    38% B2C Telemarketing & telesales
    37% Collections Recovery Services
    25% Customer Surveys & Market Research Calls

    Telecontacto, an answering service, is headquartered in San Juan, Puerto Rico. Launched in 1995, the team offers Call Center Services and Translation.

    Read more
    View Profile
  • DRSI CALL CENTER, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Guaynabo, Puerto Rico

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +2
    15% Fulfillment
    15% Warehousing & Distribution

    Focus Areas

    100% B2C Telemarketing & telesales

    Launched in 1990, DRSI CALL CENTER, LLC is a Customer Service Outsourcing company. In Guaynabo, Puerto Rico, the team specializes in Customer Service Outsourcing and Sales Outsourcing.

    Read more
    View Profile

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List of the Top Puerto Rico Telemarketing Services

  1. Telecontacto Logotype

    Telecontacto

    Undisclosed
    Undisclosed
    2 - 9
    San Juan, Puerto Rico

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Call Center Services
    38% B2C Telemarketing & telesales
    50% Other
    View Profile Visit Website
  2. DRSI CALL CENTER, LLC Logotype

    DRSI CALL CENTER, LLC

    Undisclosed
    Undisclosed
    50 - 249
    Guaynabo, Puerto Rico

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    100% B2C Telemarketing & telesales
    80% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    San Juan, Puerto Rico

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    50% B2C Telemarketing & telesales
    80% Other
    View Profile Visit Website

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Specialties

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