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Top BPO Companies in Peru

Ratings Updated: March 22, 2025

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36 Companies

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36 Companies

Country: Peru

List of the Top Peru BPO Services

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What are Featured Providers?
Connext

5.0 5 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Peru

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.

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Reviews mention Team players

Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.

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3 of 3 IT Staff Augmentation reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Staff Augmentation PROJECT HIGHLIGHT

Staff Augmentation for Accounting Management Firm

5.0 — A construction accounting management firm hired Connext Global Solutions to augment their staff for their internal processes. The vendor now makes up for nearly two-thirds of their Read more

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Denver, Colorado (1)

Honolulu, Hawaii (2)

Trevose, Pennsylvania (1)

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Sharkhelpers

4.8 6 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Peru

Services provided

15% HR Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% IT Staff Augmentation

Sharkhelpers is a recruitment and HR services company specializing in sourcing and onboarding skilled professionals across various industries, such as operations, sales, and administrative roles. They have received overwhelmingly positive feedback, with approximately 100% of clients expressing satisfaction with their attentive customer service, responsiveness, and successful recruitment outcomes. A recurring theme among reviews is their ability to align candidates with clients' specific requirements and company cultures.

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Reviews mention Team players

Client feedback emphasizes Sharkhelpers' role as a supportive team player, highlighting their effective communication and alignment with client needs. One client noted that the team listens carefully to specific requirements and provides quality candidates, contrasting their experience with less attentive agencies. The client praised the team's follow-up and responsiveness, particularly mentioning Jorge and Paula's contributions. Overall, the sentiment is overwhelmingly positive, with clients expressing high levels of trust and satisfaction in Sharkhelpers' collaborative approach.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

The team is an essential partner that recruits good talent and is a central member of our team. Most of the candidates we interviewed during the recruitment process were aligned with us or weren't very far off. We had worked with other recruiting agencies before who just shoved us candidates, and it was a waste of time. Sharkhelpers is far from that and really listens to our requirements, getting into the specific skills we seek in a candidate. Sharkhelpers has been helpful and followed up with the right questions. The entire team, in unison, has always been very supportive.

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1 of 1 Employer of Record (EOR) Services reviews are 5 stars

Less than $10,000 avg. project cost

Employer of Record (EOR) Services PROJECT HIGHLIGHT

Automation Specialist Recruiting for Digital Marketing Co

5.0 — Sharkhelpers has been hired by a digital marketing company to recruit an automation specialist. The team is tasked with sourcing a qualified candidate who can start promptly and provide an Read more

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Canada (1)

Spain (1)

United States (3)

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Unity Communications

4.9 46 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Peru

Services provided

55% Back Office Outsourcing

35% Customer Service Outsourcing

10% Call Center Services

Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.

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Reviews mention Positive attitude

Clients consistently commend Unity Communications for their positive attitude and supportive approach. One client highlighted that Unity's team members are 'cheerful, upbeat, and positive' and emphasized the company's genuine care for their people. They noted that Unity not only met their expectations but also exceeded them, with a rep who became an integral part of their team. Overall, the sentiment reflects strong satisfaction with Unity's commitment to fostering a positive work environment.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.

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7 of 8 Back Office Outsourcing reviews are 5 stars

6 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Billing Services for Mental Health Services Company

5.0 — Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. Read more

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Canada (1)

Ireland (1)

United States (35)

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MERCED MOLINA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Martín de Porres, Peru

Services provided

55% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Call center MERCED MOLINA is headquartered in San Martín de Porres, Peru and Chiclayo, Peru. Their services include Call Center Services and Back Office Outsourcing.
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GLOBAL SMART BUSINESS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Isidro, Peru

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Remote Team Solutions

4.9 20 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Peru

Services provided

25% Staffing

15% Back Office Outsourcing

15% Call Center Services +4 services

15% IT Staff Augmentation

10% Customer Service Outsourcing

10% PEO/Employee Leasing

10% Recruiting

Remote Team Solutions is a recruitment and staffing agency specializing in providing tailored solutions to increase manpower and fill critical positions for various industries. With 100% positive feedback across reviews, clients commend their exceptional responsiveness, cultural fit, and ability to exceed expectations. Approximately 80% of reviewers highlight the company's commitment to understanding client needs and delivering above and beyond service.

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Reviews mention Team players

Clients have expressed a strong sentiment regarding Remote Team Solutions' team player mentality. One client noted their responsiveness and integration into the client's team, stating they feel like a 'true part of our team.' The organization and reliability of Remote Team Solutions have also been praised, contributing to a significant increase in productivity. While there are minor suggestions for improvement, overall feedback indicates a positive experience with their collaborative approach.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

I really like how responsive Remote Team Solutions is and how they feel like a true part of our team. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams.

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1 of 1 PEO/Employee Leasing reviews are 5 stars

Less than $10,000 avg. project cost

PEO/Employee Leasing PROJECT HIGHLIGHT

Outsourcing & Recruitment for HR Company

5.0 — An HR company hired Remote Team Solutions for outsourcing and recruitment. Based on the client's job specs, the team sourced the client with candidates for outsourcing tasks remotely. Read more

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Ireland (1)

Mexico (1)

New Zealand (1)

United States (15)

England (1)

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Báyental

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Borja, Peru

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Báyental is an answering service company. Founded in 2010, the team provides Call Center Services and Back Office Outsourcing. The company is in San Borja, Peru.
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Contact

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barranco, Peru

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Phone answering service and Customer Service Outsourcing company Contact was launched in 2012. The team specializes in Call Center Services and Customer Service Outsourcing and is in Barranco, Peru.
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Externa BPO & Contact Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

100% Call Center Services

Answering service Externa BPO & Contact Center was founded in 2011. The team focuses on Call Center Services and is headquartered in Lima, Peru.
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Law Firm Romero D' & Associates.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

50% Call Center Services

50% Labor & Employment Law

Call center company and Labor & Employment Law company Law Firm Romero D' & Associates. Is based in Lima, Peru. They specialize in Call Center Services and Labor & Employment Law.
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Teleadvance

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miraflores, Peru

Services provided

100% Call Center Services

Teleadvance is a Miraflores, Peru-based call center. They offer Call Center Services and were launched in 2004.
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Ideas Diferentes

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Surquillo, Peru

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Ideas Diferentes, a midsize call center company, is in Surquillo, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.
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Bilingual LS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

San Isidro, Peru

Services provided

50% Call Center Services

40% Translation

10% Customer Service Outsourcing

Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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Corelia Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Miguel, Peru

Services provided

70% Call Center Services

30% Back Office Outsourcing

Corelia Call Center is a small answering service company located in San Miguel, Peru. The team focuses on Call Center Services and Back Office Outsourcing.
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Itelvox

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lince, Peru

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Itelvox is a small call center company. Founded in 2011, the team focuses on Call Center Services and Customer Service Outsourcing.
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DigitalHub

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Miraflores, Peru

Services provided

35% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +1 service

10% Customer Service Outsourcing

DigitalHub offers services such as digital documentation management and providing status updates for projects. The reviews highlight their impressive responsiveness and ability to deliver tasks on time, indicating a high level of efficiency and reliable project management skills. Overall, the feedback portrays DigitalHub as a competent and dependable partner.

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HDC BPO Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Breña, Peru

Services provided

80% Call Center Services

20% Social Media Marketing

HDC BPO Services is a call center. In Breña, Peru, the firm was established in 1993. Their services include Call Center Services and Social Media Marketing.
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GESCOB

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

100% Call Center Services

GESCOB is a midsize Lima, Peru-based call center company. Their services include Call Center Services.
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LOCALCENTER SAC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

100% Call Center Services

LOCALCENTER SAC is a call center company established in 2010. The team specializes in Call Center Services.
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T-Comunica SAC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Isidro, Peru

Services provided

100% Call Center Services

Headquartered in San Isidro, Peru, T-Comunica SAC is a midsize answering service company. Their services include Call Center Services.
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Caltal Peru

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Isidro, Peru

Services provided

100% Call Center Services

Small answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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FRAVATEL

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surquillo, Peru

Services provided

100% Call Center Services

FRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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NETVOX SAC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Isidro, Peru

Services provided

100% Call Center Services

NETVOX SAC is a San Isidro, Peru-based telephone answering service. They focus on Call Center Services and were established in 2013.
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Goodlinks Perú

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pueblo Libre, Peru

Services provided

50% Call Center Services

20% Custom Software Development

20% Mobile App Development +1 service

10% Cloud Consulting & SI

Goodlinks Perú is a phone answering service. They are located in Pueblo Libre, Peru and have small team. They focus on Call Center Services and Custom Software Development.
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Content In Motion

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lima, Peru

Services provided

50% Back Office Outsourcing

50% Content Marketing

Back Office Outsourcing and Content Marketing company Content In Motion was founded in 2017. The team specializes in Back Office Outsourcing and Content Marketing.
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Sesnet Perú (Software Enterprise Services)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cercado de Lima, Peru

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Mobile App Development

IT strategy consulting company Sesnet Perú (Software Enterprise Services) was founded in 2006. The team specializes in IT strategy consulting and IT managed services and is in Cercado de Lima,
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Siglo BPO Perú

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Isidro, Peru

Services provided

60% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Recruiting

Siglo BPO Perú, a large Back Office Outsourcing company, is in San Isidro, Peru. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Software Enterprise Services

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Cercado de Lima, Peru

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% IT Strategy Consulting +1 service

25% Mobile App Development

Software Enterprise Services is a software development company in Cercado de Lima, Peru. Established in 2006, the team focuses on Custom Software Development and Back Office Outsourcing.
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DynamiCall

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cercado de Lima, Peru

Services provided

40% Call Center Services

15% AI Development

15% Mobile App Development +2 services

15% Web Design

15% Web Development

DynamiCall is a call center company. They are headquartered in Cercado de Lima, Peru and have large team of experts. Their services include Call Center Services and Artificial Intelligence.
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TCONTAKTO SAC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Miraflores, Peru

Services provided

50% Call Center Services

50% Other

TCONTAKTO SAC is a call center service launched in 2006. The midsize team offers Call Center Services.
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Overtrad BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Olivos, Peru

Services provided

70% Call Center Services

30% Digital Strategy

Call center Overtrad BPO was launched in 2010. The company provides Call Center Services and Digital Strategy.
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Laser BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ate, Peru

Services provided

80% Call Center Services

20% CRM Consulting and SI

Laser BPO is a telephone answering service based in Ate, Peru. The team specializes in Call Center Services and CRM consulting and SI.
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GP Business Call

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Distrito de Lima, Peru

Services provided

50% Call Center Services

50% Other

Call center service GP Business Call was launched in 2017. The team offers Call Center Services and is headquartered in Distrito de Lima, Peru.
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Almpes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Martín de Porres, Peru

Services provided

50% Call Center Services

50% Other

Almpes is a small call center company headquartered in San Martín de Porres, Peru. The team offers Call Center Services.
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InCall

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Magdalena del Mar, Peru

Services provided

50% Call Center Services

50% Other

InCall is a small Magdalena del Mar, Peru-based answering service company. The team provides Call Center Services.
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Smartech BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Services provided

40% Call Center Services

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Consulting

Smartech BPO is a midsize call center service in Lima, Peru. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

San Martín de Porres, Peru

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Quantum Consultores

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Isidro, Peru

Services provided

80% Accounting

10% Back Office Outsourcing

10% Business Consulting

Established in 2005, Quantum Consultores is an Accounting company. Their services include Accounting and Back Office Outsourcing.
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International Languages

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surquillo, Peru

Services provided

30% Translation

20% Audio Production

20% Corporate Training & Coaching +2 services

20% Transcription

10% Back Office Outsourcing

International Languages is a Translation company. They are located in Milwaukee, Wisconsin and Appleton, Wisconsin. Their team specializes in Translation and Transcription.
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Estudio Jurídico Romero D' & Asociados.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Services provided

35% Call Center Services

35% Corporate Law

30% Labor & Employment Law

Estudio Jurídico Romero D' & Asociados. Is a midsize call center based in Guayaquil, Ecuador and Quito, Ecuador. The team focuses on Call Center Services and Corporate Law.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

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Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Peru BPO Services

MERCED MOLINA

$1,000+

< $25 / hr

50 - 249

San Martín de Porres, Peru

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

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GLOBAL SMART BUSINESS

Undisclosed

Undisclosed

250 - 999

San Isidro, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Báyental

Undisclosed

Undisclosed

250 - 999

San Borja, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Contact

Undisclosed

Undisclosed

250 - 999

Barranco, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Externa BPO & Contact Center

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Law Firm Romero D' & Associates.

Undisclosed

Undisclosed

250 - 999

Lima, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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Teleadvance

Undisclosed

Undisclosed

250 - 999

Miraflores, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Ideas Diferentes

Undisclosed

Undisclosed

50 - 249

Surquillo, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Bilingual LS

$1,000+

$25 - $49 / hr

2 - 9

San Isidro, Peru

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

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Corelia Call Center

Undisclosed

Undisclosed

10 - 49

San Miguel, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Itelvox

Undisclosed

Undisclosed

10 - 49

Lince, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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DigitalHub

$1,000+

< $25 / hr

10 - 49

Miraflores, Peru

Ability to deliver

5.5/40.0

0/20 Reviews

1.5/10 Clients & Experience

4/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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HDC BPO Services

Undisclosed

Undisclosed

50 - 249

Breña, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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GESCOB

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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LOCALCENTER SAC

Undisclosed

Undisclosed

50 - 249

Lima, Peru

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website

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Top BPO Companies in Peru

List of the Top Peru BPO Services

Reviews mention Team players

Staff Augmentation for Title & Escrow Company

Staff Augmentation for Accounting Management Firm

Reviews mention Team players

Recruiting Services for Web Development Agency

Automation Specialist Recruiting for Digital Marketing Co

Reviews mention Positive attitude

Customer Support Services for Private Equity Group

Billing Services for Mental Health Services Company

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