Call Center Services PROJECT HIGHLIGHT
Top Virtual Receptionist Services in Nairobi
7 Companies
List of the Top Nairobi Virtual Receptionist Companies
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Nairobi, KenyaServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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$1,000+< $25 / hr250 - 999Serves Nairobi, KenyaServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
Prialto offers Customer Support Services, providing administrative and call handling solutions. Reviews indicate an impressive 100% satisfaction rate, with clients highlighting their seamless integration, reliable backup support, and strong project management. Key strengths include executive support, customer service, and proactive responsiveness, making them an integral partner for businesses seeking efficient telephonic support.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Prialto for its competitive pricing and exceptional value for money. Multiple reviews highlight that the pricing fits within their budgets while delivering high-quality service, with remarks such as 'good value for cost' and 'great culture fit.' Customers appreciate the proactive support and seamless integration of assistants, noting that the services provided have saved them significant time and improved overall productivity. Overall, sentiment towards Prialto’s cost-effectiveness is overwhelmingly positive.
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8 of 9 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costReviewed 9 times in the past 6 months
Recent reviews of Prialto highlight their exceptional service and responsiveness, with clients praising the proactive nature of their assistants and effective project management. Notable feedback includes a client gaining 10 hours weekly to focus on high-impact tasks and another achieving zero unread emails. Clients appreciate the company's emphasis on structured processes and backup support, ensuring continuity in service. Overall sentiment is overwhelmingly positive, with satisfaction expressed across various aspects of their offerings.
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$10,000+< $25 / hr1,000 - 9,999Athi River, Kenya
Services provided
25% Call Center Services50% Back Office Outsourcing25% Data Annotation ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesLaunched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingTeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
Read moreMore responsive than most other service providers
TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
25% Call Center Services25% Cybersecurity15% Custom Software Development +315% Web Development10% CRM Consulting and SI10% Web DesignFocus Areas
45% Virtual receptionist40% Answering services15% Inbound appointment schedulingCybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +125% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingEstablished in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
20% Call Center Services20% AI Development20% CRM Consulting and SI +220% Cloud Consulting & SI20% Search Engine OptimizationFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingPinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
Read more -
$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cloud Consulting & SI +415% Digital Strategy15% IT Strategy Consulting15% Mobile App Development15% Web DesignFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingCidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
60% Call Center Services20% Graphic Design20% Market ResearchFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesAccurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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List of the Top Nairobi Virtual Receptionist Companies
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$10,000+< $25 / hr1,000 - 9,999Athi River, Kenya
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Call Center Services35% Virtual receptionist20% Other -
$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services45% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services20% Virtual receptionist75% Other -
$1,000+< $25 / hr10 - 49Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services20% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Call Center Services35% Virtual receptionist40% Other
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