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Top Virtual Receptionist Services in Nairobi

Ratings Updated: April 3, 2026
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0 Leaders 7 Contenders

7 Companies

Country: Kenya
City: Nairobi
Inbound Services: Virtual receptionist

List of the Top Nairobi Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Nairobi, Kenya

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

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    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Nairobi, Kenya

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights their effectiveness in streamlining operations and providing administrative support. Clients reported significant time savings, such as three hours per week from organized systems, and praised the quality and responsiveness of their assigned team members. Notably, one client was able to double their client capacity due to the assistance received. Overall, sentiment is highly positive, with minimal suggestions for improvement regarding industry-specific knowledge.
    Read 3 Recent Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    View projects from:

    United States (36) Canada (1) England (1)
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  • ADEC Kenya Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Athi River, Kenya

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Data Annotation Services

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.

    Read more

    Athi River, Kenya

    Export Processing Zones Authority (EPZA)
    Athi River, Kenya 00204

    301 - 400

    0785656473

    See All Locations (2)
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  • TeleSky Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Nairobi, Kenya

    Services provided

    80% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.

    Read more

    More responsive than most other service providers

    TeleSky Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Dynamic Systems Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Nairobi, Kenya

    Services provided

    25% Call Center Services
    25% Cybersecurity
    15% Custom Software Development +3
    15% Web Development
    10% CRM Consulting and SI
    10% Web Design

    Focus Areas

    45% Virtual receptionist
    40% Answering services
    15% Inbound appointment scheduling

    Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.

    Read more
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  • Bogner and Partners Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Nairobi, Kenya

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Data Annotation Services +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.

    Read more

    Nairobi, Kenya

    23 Mogotio Road
    Nairobi, Kenya

    201 - 250

    See All Locations (2)
    View Profile
  • Pinnacle Consulting Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Nairobi, Kenya

    Services provided

    20% Call Center Services
    20% AI Development
    20% CRM Consulting and SI +2
    20% Cloud Consulting & SI
    20% Search Engine Optimization

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.

    Read more

    Nairobi, Kenya

    Suite 002, First Floor,Forest Court Off Prof. Wang
    Nairobi, Kenya 33475

    10 - 15

    +254705302957

    Nairobi, Kenya

    Kilimani Road
    Nairobi, Kenya 00100

    10 - 15

    See All Locations (2)
    View Profile
  • Cidax Integrated Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Nairobi, Kenya

    Services provided

    10% Call Center Services
    15% CRM Consulting and SI
    15% Cloud Consulting & SI +4
    15% Digital Strategy
    15% IT Strategy Consulting
    15% Mobile App Development
    15% Web Design

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.

    Read more
    View Profile
  • Accurate Africa eServices Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Nairobi, Kenya

    Services provided

    60% Call Center Services
    20% Graphic Design
    20% Market Research

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.

    Read more
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List of the Top Nairobi Virtual Receptionist Companies

  1. ADEC Kenya Logotype

    ADEC Kenya

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Athi River, Kenya

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  2. TeleSky Limited Logotype

    TeleSky Limited

    Undisclosed
    Undisclosed
    250 - 999
    Nairobi, Kenya

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    80% Call Center Services
    35% Virtual receptionist
    20% Other
    View Profile Visit Website
  3. Dynamic Systems Logotype

    Dynamic Systems

    $1,000+
    $25 - $49 / hr
    10 - 49
    Nairobi, Kenya

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    45% Virtual receptionist
    75% Other
    View Profile Visit Website
  4. Bogner and Partners Logotype

    Bogner and Partners

    $1,000+
    < $25 / hr
    50 - 249
    Nairobi, Kenya

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    20% Virtual receptionist
    75% Other
    View Profile Visit Website
  5. Pinnacle Consulting Group Logotype

    Pinnacle Consulting Group

    $1,000+
    < $25 / hr
    10 - 49
    Nairobi, Kenya

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    35% Virtual receptionist
    80% Other
    View Profile Visit Website
  6. Cidax Integrated Logotype

    Cidax Integrated

    $1,000+
    $25 - $49 / hr
    2 - 9
    Nairobi, Kenya

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    20% Virtual receptionist
    90% Other
    View Profile Visit Website
  7. Accurate Africa eServices Ltd Logotype

    Accurate Africa eServices Ltd

    Undisclosed
    Undisclosed
    10 - 49
    Nairobi, Kenya

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Call Center Services
    35% Virtual receptionist
    40% Other
    View Profile Visit Website

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