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Top Outbound Call Centers in Japan

Ratings Updated: April 1, 2026
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1 Leaders 9 Contenders

10 Companies

Country: Japan

List of the Top Japan Outbound Call Center Providers

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Yokohama, Japan

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Well-organized projects

    Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.

      Read Full Review
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.

      Read Full Review
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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    Yokohama, Japan

    1-7 Kinko-cho, Kanagawa-ku, Yokohama city, Kanagawa, Japan, 24th Floor DIA Building
    Yokohama, Japan 221-0056

    501 - 750

    815017459596

    See All Locations (17)
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  • Next Level Japan Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    10 - 49
    Minato City, Japan

    Services provided

    25% Advertising
    25% Social Media Marketing
    20% Conversion Optimization +3 services
    10% Content Marketing
    10% Digital Strategy
    10% Sales Outsourcing

    Next Level Japan is a marketing and brand management firm specializing in social media strategy, brand development, and advertising optimization. They consistently deliver on objectives, with reviews highlighting their alignment with client goals and competence in project management. Notably, 100% of the reviews commend their responsiveness and strategic collaboration, reflecting the company’s emphasis on client partnership and long-term growth.

    See all 2 projects

    Industry Experience

    Next Level Japan excels in eCommerce and consumer products, offering comprehensive branding and marketing solutions. In the eCommerce sector, they effectively rebuilt brands, enhanced visibility, and optimized advertising strategies, achieving strong engagement and sales growth. In consumer products, they successfully operated social media channels, driving follower growth and revenue. Clients appreciate their proactive communication and data-driven approach, making them a strategic partner in establishing impactful market presence across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Next Level Japan's exceptional value for money, citing their effective project management and strategic insights. For instance, one client noted the company's ability to deliver tasks on time while adapting to evolving needs, reinforcing a strong return on ad spend. Another client appreciated the alignment of company values and the overall collaboration, indicating that the partnership felt more like a strategic alliance than a mere service arrangement. Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.
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  • TMJ, Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Shinjuku City, Japan

    Services provided

    35% Business Consulting
    35% Call Center Services
    30% Staffing

    TMJ, Inc. Is a Business Consulting company. Founded in 1992, their team specializes in Business Consulting and Call Center Services.

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  • Indo-Sakura Software Pvt Ltd Logotype

    Not yet reviewed

    $50,000+
    $200 - $300 / hr
    50 - 249
    Koto City, Japan

    Services provided

    20% AI Consulting
    20% Application Testing
    20% Blockchain +2 services
    20% Call Center Services
    20% Cybersecurity

    Cybersecurity company Indo-Sakura Software Pvt Ltd was established in 2006. The agency focuses on Cybersecurity and Blockchain.

    Read more

    Koto City, Japan

    Japan, 〒135-0016 Tokyo, Koto City, Toyo, 3 Chome−5−5 ７階
    Koto City, Japan 135-0016

    76 - 100

    +81 3-5633-7776

    See All Locations (2)
    View Profile
  • I&D Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Shibuya, Japan

    Services provided

    25% Back Office Outsourcing
    25% Direct Marketing
    25% Market Research +1 service
    25% Sales Outsourcing

    I&D Inc. Is a Direct Marketing company established in 1998. Their services include Direct Marketing and Market Research.

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  • BYG Advantage Logotype

    Not yet reviewed

    $100,000+
    $100 - $149 / hr
    10 - 49
    Chiyoda City, Japan

    Services provided

    70% Sales Outsourcing
    30% Marketing Strategy

    BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.

    Read more

    Chiyoda City, Japan

    20F Marunouchi Trust Tower, 1-8-3 Marunouchi Chiyoda-ku
    Chiyoda City, Japan 100-0005

    2 - 5

    +81 80-9667-8008

    See All Locations (8)
    View Profile
  • MarketOne International Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    250 - 999
    Chuo City, Japan

    Services provided

    35% Email Marketing
    30% Call Center Services
    20% Marketing Strategy +2 services
    10% Conversion Optimization
    5% Sales Outsourcing

    MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.

    Read more

    Chuo City, Japan

    NOF Nihonbashi Honcho Building 8F 2-7-1 Nihonbashi Honcho Chuo-ku
    Chuo City, Japan 103-0023

    335.111.560

    See All Locations (8)
    View Profile
  • Ablueblue Agency Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    Freelancer
    Setagaya City, Japan

    Services provided

    20% Corporate Photography
    20% Market Research
    20% Public Relations +2 services
    20% Sales Outsourcing
    20% Video Production

    Ablueblue Agency, a PR company, was founded in 2012. They focuses on Public Relations and Market Research.

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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    港区, Japan

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
    Read All Reviews

    View projects from:

    Indonesia (1) Malaysia (1)
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Minato City, Japan

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Minato City, Japan

    6F-7F ACN Shibadaimon Building, 2-2-1 Shiba Daimon Minato-Ku, Tokyo
    Minato City, Japan 105-0012

    50 - 75

    See All Locations (52)
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1 Next Level Japan

List of the Top 1 Japan Outbound Call Center Providers

  1. Next Level Japan Logotype

    Next Level Japan

    $1,000+
    $100 - $149 / hr
    10 - 49
    Minato City, Japan

    Ability to deliver

    22.3/40.0
    17/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Outbound Voice Services
    70% Other
    View Profile Visit Website
  2. TMJ, Inc. Logotype

    TMJ, Inc.

    $1,000+
    < $25 / hr
    10,000+
    Shinjuku City, Japan

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    140% Outbound Voice Services
    View Profile Visit Website
  3. Indo-Sakura Software Pvt Ltd Logotype

    Indo-Sakura Software Pvt Ltd

    $50,000+
    $200 - $300 / hr
    50 - 249
    Koto City, Japan

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  4. I&D Inc. Logotype

    I&D Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Shibuya, Japan

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    75% Outbound Voice Services
    25% Other
    View Profile Visit Website
  5. BYG Advantage Logotype

    BYG Advantage

    $100,000+
    $100 - $149 / hr
    10 - 49
    Chiyoda City, Japan

    Ability to deliver

    13.2/40.0
    0/20 Reviews
    8.5/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    210% Outbound Voice Services
    View Profile Visit Website
  6. MarketOne International Logotype

    MarketOne International

    $10,000+
    Undisclosed
    250 - 999
    Chuo City, Japan

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    135% Outbound Voice Services
    View Profile Visit Website
  7. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Yokohama, Japan

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    100% Outbound Voice Services
    View Profile Visit Website
  8. Ablueblue Agency Logotype

    Ablueblue Agency

    Undisclosed
    $25 - $49 / hr
    Freelancer
    Setagaya City, Japan

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Outbound Voice Services
    40% Other
    View Profile Visit Website
  9. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    港区, Japan

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    90% Outbound Voice Services
    10% Other
    View Profile Visit Website
  10. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Minato City, Japan

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    137% Outbound Voice Services
    View Profile Visit Website

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