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Top IT Managed Service Providers in Cleveland

From the bustling Health-Tech Corridor near the Cleveland Clinic to the manufacturing plants that line the Cuyahoga River, Northeast Ohio businesses rely on rock-solid IT infrastructure. Partnering with a trusted Cleveland managed service provider (MSP) can secure your network, reduce downtime, and free your team to focus on innovation.

Clutch’s research team vets each firm through in-depth client interviews, detailed case studies, and a proprietary scoring methodology, so you can compare providers with confidence. Sort listings by hourly rate, team size, industry focus, or even proximity to Public Square to find an MSP that fits your goals and budget.

Explore more options on our global MSP directory, view top IT managed service providers in Columbus, or browse Cleveland agencies specializing in healthcare IT support.

Ratings Updated: April 4, 2026

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Featured

What are Featured Providers?
designDATA

5.0 16 reviews
Verified

$5,000+

$100 - $149 / hr

50 - 249

Serves Cleveland, OH

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.

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Reviews mention Team players
Clients consistently praise designDATA for their collaborative approach and partnership philosophy. One notable feedback highlighted how designDATA transformed the IT experience by making staff feel comfortable in submitting support requests, indicating a strong team-oriented culture. The Prevent Cancer Foundation's COO emphasized designDATA's role as a 'true IT partner,' demonstrating their commitment to client success. Overall, the sentiment reflects a strong appreciation for designDATA's team-oriented mindset and effective communication.

IT Services for Non Profit Organization

5.0 Mar 9, 2022

Now, our staff feels welcome and comfortable submitting tickets and working with designDATA themselves. Rather than feeling like a service provider, they feel like a true IT partner. We don’t have dedicated CIOs or IT staffs in nonprofits, so it’s important to find a thought partner to help you make decisions so you can think about the organization's real mission.
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8 of 9 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Training for Marketing Company
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Industry Experience

designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
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Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other Industry

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United States (13) Canada (1)

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Keystone Technology Consultants

4.9 4 reviews

$5,000+

$150 - $199 / hr

10 - 49

Garfield Heights, OH

Services provided

40% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +2 services

10% IT Strategy Consulting

10% Other IT Consulting and SI

Keystone Technology Consultants is a distinguished provider of Managed IT Services, specializing in network security, IT support services, and cloud-based solutions. With consistently positive feedback, 100% of reviewers commend their responsiveness and expertise in IT management. Clients particularly appreciate their seamless project execution, personalized support, and ability to address complex IT needs effectively.

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Reviews mention Patient
Keystone Technology Consultants has received positive feedback for their exceptional patience in client interactions. One client highlighted their kindness in addressing questions, noting that Keystone took the time to understand the unique needs of their radio station setup. The client appreciated Keystone's willingness to listen and adapt, which facilitated a smooth working relationship. Overall, the sentiment reflects satisfaction with Keystone's attentive approach, despite occasional challenges with onboarding new team members unfamiliar with the client's environment.

Managed IT & Network Security Services for Radio Company

5.0 Nov 3, 2022

I’m impressed by Keystone’s patience; they’re always kind when answering questions. Since we’re a radio station group, we’re an unusual setup compared to their other clients, and they’ve taken the time to understand our environment, especially in the beginning. They’ve been willing to sit down and digest our specific needs, and they’ve met all of them, so they listen.
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Industry Experience

Keystone Technology Consultants has demonstrated expertise across various industries, including Media, Environmental Services, Healthcare, and Real Estate. Clients commend their responsiveness, knowledge, and ability to address specific IT needs effectively. Overall sentiment is positive, with notable strengths in managed IT services, server maintenance, and cybersecurity. Their impact is particularly highlighted in enhancing network security and operational efficiency, making them a suitable partner for organizations seeking reliable IT solutions.
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Media Environmental Services Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Keystone Technology Consultants is generally perceived as providing good value for money, with clients noting their comprehensive services and expertise. One client mentioned an investment of $5,600 monthly, highlighting their satisfaction with Keystone's stellar support and responsiveness. Another client, spending around $100,000 annually, emphasized peace of mind from their effective IT management. Overall, feedback suggests that Keystone’s pricing aligns well with the quality of service offered, though some clients noted minor communication gaps with less familiar team members.
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Garfield Heights, OH

15166 Neo Parkway
Garfield Heights, OH 44128
2 - 5

3306666200

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Interlink Cloud Advisors, Inc.

5.0 1 review

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

40% IT Managed Services

10% AI Consulting

10% Cloud Consulting & SI +4 services

10% Cybersecurity

10% Generative AI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive outsourced IT support, including network administration, backups, and 24/7 help desk services. Their clientele appreciates their proactive approach, Microsoft expertise, and excellent project management, with 100% positive feedback highlighting their strong client relationships and community involvement.

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1 of 1 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has a strong reputation in the nonprofit sector, providing managed IT services that enhance operational efficiency and minimize downtime. Their proactive approach, especially regarding Microsoft technologies, has garnered positive feedback for their ability to foster strong client relationships. Overall, clients praise their responsiveness, supportiveness, and community engagement, making them a suitable partner for nonprofits seeking reliable IT solutions.
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Nonprofit

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. express a strong sentiment regarding the company's value for money, highlighting their comprehensive IT services and proactive support. One client noted a significant investment between $50,000–$200,000, praising the firm for zero network downtime and effective management within budget. The personalized attention and relationship-building efforts, particularly from CEO Matt, enhance their perceived value. Clients feel they receive top-tier service, akin to being treated as the most important client, reinforcing their satisfaction with the overall cost-effectiveness.
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What are Featured Providers?
Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Cleveland, OH

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Reliable
Clients consistently describe Zazz as a reliable partner, exemplified by their timely delivery of an AI-based security system that met all specified requirements. One client specifically noted Zazz's technical expertise and effective project management, stating, 'Zazz is a reliable company and they impressed us with their technical know-how.' Their proactive communication and ability to integrate client feedback further reinforce the overall positive sentiment regarding their reliability.

Custom Software Dev for Royal Concierge & Security Agency

5.0 Oct 14, 2021

Zazz is a reliable company and they impressed us with their technical know-how. They came up with great suggestions and ensured everyone was on the same page when it came to making changes to the app. Since they worked tirelessly to meet our strict deadlines, we understand they had a lot of pressure.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

This provider is fluent in 5 languages:

English

French

Spanish

German

Italian

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Cleveland, OH

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a comprehensive IT Managed Services Provider specializing in IT management, support, and cybersecurity. Across multiple reviews, 100% of clients commend their responsiveness, proactive solutions, and efficiency in managing IT infrastructure, with many highlighting their quick resolution times and effective communication. They are consistently praised for their knowledgeable and supportive team, effectively handling clients' diverse IT needs.

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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Cleveland, OH

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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14 of 30 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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CGB Tech Solutions, Inc.

5.0 2 reviews
Verified

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

25% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI +6 services

10% Building Security Services

10% IT Strategy Consulting

5% AI Consulting

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Unified Communications Consulting & SI

CGB Tech Solutions, Inc. is a managed IT services company specializing in IT management, outsourced IT support, and cybersecurity solutions. With a strong focus on minimizing disruptions and ensuring operational continuity, 100% of reviewers highlight their effective communication and responsiveness. Clients appreciate their alignment with company values and their ability to deliver timely and reliable IT support.

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2 of 2 reviews are 5 stars

2 new reviews for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for CGB Tech Solutions, Inc. highlight their prompt response and effective communication during IT crises, with clients noting their expertise in recovery and cybersecurity enhancement. One client praised their ability to minimize downtime and costs while another emphasized their seamless IT support and user satisfaction. Overall, sentiment is highly positive, with clients appreciating the company's alignment with their values and commitment to delivering reliable solutions.
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Industry Experience

CGB Tech Solutions, Inc. has predominantly served the non-profit sector, notably organizations focused on supporting families in crisis and individuals with disabilities. Clients commend the provider for their expertise in cybersecurity, IT infrastructure modernization, and responsive support, highlighting improved operational efficiency and reduced downtime. Overall sentiment reflects high satisfaction, with clients appreciating their commitment to value and effective communication, making them a strong fit for non-profit organizations seeking reliable IT solutions.
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Non-profit

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2 of 2 Cleveland-based reviews are 5 stars

2 Cleveland-based reviews for IT Managed Services in past 6 months

Less than $10,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read more
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Insight Global

Not yet reviewed
Verified

$1,000+

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
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More responsive than most other service providers

Insight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cleveland, OH

127 Public Square, Suite 1500
Cleveland, OH 44114
76 - 100

8554864057

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Featured

What are Featured Providers?
BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Cleveland, OH

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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Reviews mention Exceptional performance
Clients have consistently praised BetterWorld Technology for their exceptional performance, particularly highlighting their smooth transition process and outstanding communication. One client noted, 'They made the transition as smooth as it could possibly be,' while another emphasized their transparency, stating, 'We're clearly a respected customer at BetterWorld Technology.' Overall, the sentiment reflects a high level of satisfaction with their cost-effectiveness and service quality.

Provider Changeover for Private Liberal Arts High School

5.0 Feb 17, 2023

They are far more cost-effective than other providers we had. In most cases I would expect a lesser service, but the opposite is true. I don't know how they do it!
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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View projects from:

Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)

This provider is fluent in 3 languages:

English

Spanish

French

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Integris

4.9 92 reviews
Premier Verified

$5,000+

$150 - $199 / hr

250 - 999

Serves Cleveland, OH

Services provided

75% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

Integris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.

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Reviews mention Detail-oriented
Clients have consistently praised the companies for their detail-oriented approach. One client noted, 'Their attention to detail is great, and they ensure we’re satisfied,' highlighting thorough follow-ups on issues. Another client remarked, 'Nothing gets overlooked,' particularly appreciating the meticulous review of their updated information. Overall, the sentiment reflects strong satisfaction with the companies' commitment to detail and quality service, with minor suggestions for improvement in communication processes.

IT Services for Private Pediatric Group

5.0 Nov 22, 2024

The attention to detail is great, and they ensure we’re satisfied. If there’s an issue, they follow up to ensure it’s not recurring and has been fully resolved. We also like their team approach; we’re always getting the same people, so we’re used to the technicians and engineers.
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Cloud Migration for Law Firm

5.0 Dec 14, 2020

They were so organized. I was really impressed with the detail they included going into the project, and then they continued to update us throughout the engagement. They made sure that everything ran smoothly.
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Managed IT Services for Nonprofit

5.0 Feb 23, 2018

They’re also detail oriented; nothing gets overlooked. Recently, we changed our Doing Business As (DBA) name while retaining our legal name. TechMD reviewed our site thoroughly when we updated information and email addresses.
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Industry Experience

Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) Less than $10,000 (4) $1,000,000 to $9,999,999 (4)

What Clients Have Said
Clients generally express satisfaction with Integris' cost-effectiveness and value for money. Many reviews highlight that Integris' services often lead to significant savings compared to maintaining in-house IT teams. For instance, a client noted a 20% cost reduction after outsourcing IT services. However, some feedback indicates that response times for urgent support could improve. Overall, clients appreciate the flexibility and expertise of Integris, which justifies their investment.
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United States (91) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Five Nines

5.0 6 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Serves Cleveland, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation +1 service

10% IT Strategy Consulting

Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Five Nines, highlighting their excellent project management and communication. One CEO noted their timely responses and ability to explain complex concepts in a non-technical manner. The company was praised for striving to be a partner rather than merely a vendor, with one client stating they became an extension of their team. Overall, feedback reflects a strong alignment in values and a commitment to delivering successful outcomes.

IT Services & Cybersecurity for Critical Access Hospital

5.0 May 12, 2025

Five Nines excels at meeting deadlines and staying on budget. When the team gives us a price for something, that's what it costs. When Five Nines says this is how long it will take, that's how long it will take. The team leverages our IT person, a great employee, and helps her with whatever expertise they can bring.
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Industry Experience

Five Nines has garnered positive feedback across various sectors, including Advertising & Marketing, Healthcare, Banking, and Insurance. Clients commend their expertise in IT support, cybersecurity, and project management, noting significant improvements in operational efficiency and security posture. In the Advertising & Marketing realm, they excel in IT services for agencies, while in Healthcare, their solutions enhance patient care capabilities. The Banking sector appreciates their reliability in managing ITMs, and Insurance clients benefit from their thorough project execution. Overall, sentiment is highly favorable, particularly in healthcare and marketing industries.
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Advertising & marketing Healthcare Banks Insurance

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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Kearney, Nebraska (2) Lincoln, Nebraska (1) Omaha, Nebraska (1) Fairbury, Nebraska (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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World Synergy

5.0 2 reviews
Verified

$1,000+

$150 - $199 / hr

10 - 49

Chagrin Falls, OH

Services provided

10% IT Managed Services

20% ERP Consulting and SI

10% Marketing Strategy +12 services

5% Branding

5% Business Consulting

5% Content Marketing

5% Cybersecurity

5% Email Marketing

5% Fractional CMO Services

5% Graphic Design

5% IT Strategy Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Web Development

World Synergy is a digital marketing and web development company specializing in website design, SEO, and marketing strategy. Clients consistently praise their alignment with company values, effective communication, and timely project delivery. Approximately 100% of the feedback highlights their impressive teamwork and ability to integrate seamlessly with client teams, with no significant areas for improvement noted.

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Reviews mention Well-organized projects
Clients have consistently praised World Synergy for their well-organized project management. One client noted, "The project management was well-done, and communication between teams went smoothly," highlighting their ability to stay on task and meet expectations. Regular check-ins and timely completion further underscore the sentiment of satisfaction with their structured approach. Overall, feedback reflects a strong alignment with client goals and an effective, collaborative process.

SEO, Web Redesign & Redevelopment for Oil & Gas Distributor

5.0 Apr 30, 2025

The project management was well-done, and communication between teams went smoothly. They were organized and stayed on task while keeping us involved with the project and meeting all expectations. As changes or roadblocks came up, the World Synergy team navigated them with grace and kept the project moving forward.
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Industry Experience

World Synergy has demonstrated expertise in the Other and Retail industries, with clients praising their ability to effectively launch and redesign websites, enhance online visibility, and align with business goals. Feedback highlights strong project management, timely deliverables, and seamless communication. In the Retail sector, their impact on branding and site performance was particularly noted. Overall, potential clients in these industries can expect a collaborative and results-driven partnership.
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Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend World Synergy for their exceptional value for money, often highlighting the company's ability to align with their goals and deliver impressive results. One client noted the 'good value for cost' while another emphasized the 'impressive value they brought.' Overall, feedback indicates a strong sentiment towards the company's pricing relative to the quality and effectiveness of their services, with no significant concerns raised regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Ohio, World Synergy is recognized for creating impactful websites for clients like aerospace component distributors. Reviewers commend their professionalism, timely execution, and the value they bring, demonstrating expertise in web design and project management.
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Ashton Solutions

4.7 7 reviews

$5,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +2 services

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Ashton Solutions is a Managed IT Services provider offering comprehensive IT management and support services, excelling in outsourced IT management and managed information technology. The company consistently receives positive feedback, with approximately 90% of reviewers highlighting their prompt problem-solving capabilities, effective project management, and seamless integration with clients’ operations. Clients frequently commend Ashton for their cultural fit, value alignment, and transparency.

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Ashton Solutions for delivering good value for cost, with specific feedback highlighting their responsiveness and effective project management. One client noted Ashton as a 'great culture fit' and commended their ability to manage IT services efficiently while maximizing budgetary constraints. Another emphasized their integrity, stating Ashton proactively adjusted their service plan to reduce costs, showcasing a commitment to client value. Overall sentiment reflects satisfaction with the balance of cost and service quality.
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Cleveland, Ohio (4) Akron, Ohio (1) Euclid, Ohio (1) Lyndhurst, Ohio (1)

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5 of 7 Cleveland-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

Managed IT Services for Logistics Company
5.0 — Ashton Solutions provides ongoing managed IT services for a logistics company. The team manages the client's IT needs and offers technical support. Read more
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Review Rating from Clients

4.7/5.0

Quality

4.9

Schedule

4.7

Cost

4.4

Willing to Refer

4.9

Ohio clients in Cleveland and Euclid highlight Ashton Solutions' expertise in managed IT, network security, and live streaming support. Their proactive, responsive approach and seamless project execution have consistently improved operational stability for logistics, marketing, and industrial firms, with high satisfaction and trust.
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FIT Technologies

5.0 3 reviews

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

40% Cybersecurity

10% BI & Big Data Consulting & SI +1 service

10% IT Strategy Consulting

FIT Technologies is a company specializing in Managed IT Services, offering comprehensive IT management and support services. Across reviews, FIT is praised for its ability to scale with client growth, with 80% customer satisfaction scores, and is noted for its trustworthiness and alignment with client objectives. Approximately 95% of reviews highlight their proactive approach and strong client relationships, particularly in non-profit and healthcare sectors.

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Reviews mention High-quality work
Clients consistently commend FIT Technologies for delivering high-quality work and exceeding expectations. One client highlighted their impressive network management and procurement capabilities, stating, 'They always keep everything up and running, and we haven’t experienced any downtimes.' Another noted their trustworthiness and alignment with company objectives, emphasizing FIT's ability to scale effectively with their growth. Overall, the sentiment reflects strong satisfaction with the quality and reliability of FIT's services.

IT Management & Consulting Services for Construction Company

5.0 Apr 1, 2022

We monitor different items every week, including tickets, reports, and deliverables, and we’re very happy with FIT Technologies’ work. They always keep everything up and running, and we haven’t experienced any downtimes. Overall, they always exceed our expectations.
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Managed IT Services for Healthcare Company

5.0 Mar 29, 2022

The fact that we trust FIT with a budget in the millions is very telling — we drive a lot of business through them. They’ve grown from supporting 10 locations to supporting upwards of 400 locations for us, which is significant. They also have customer satisfaction (CSAT) scores of over 80% on average, which we monitor as part of our ticket process.
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Industry Experience

FIT Technologies has demonstrated expertise across various industries, including Construction, Healthcare, and Nonprofit sectors. Clients commend their strengths in IT consulting, network security, and hardware procurement. In Construction, they provide robust IT support for large-scale projects, while in Healthcare, they excel in managing extensive IT services for multiple locations. Nonprofit organizations appreciate their cost-effective solutions and respectful approach. Overall, the sentiment is highly positive, particularly for organizations seeking reliable IT partnerships in these fields.
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Construction Healthcare Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
FIT Technologies is perceived as offering excellent value for money, with clients noting their affordability for special projects and effective management of IT services. One client highlighted their significant investment of over $10 million, citing FIT's trustworthiness and the ability to scale with their growth. Another client praised the non-profit pricing and comprehensive support, emphasizing the overall satisfaction with their services. Overall, feedback indicates that FIT Technologies consistently exceeds expectations in both cost-effectiveness and service quality.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Healthcare Company
5.0 — A healthcare company hired FIT Technologies for managed IT services. The team handles software and purchases and installs hardware. They help with on- and offboarding employees and provide help desk Read more
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Acroment Technologies IT Services

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Acroment Technologies IT Services is a Managed IT Services provider specializing in data management, network setup, and comprehensive IT support services. With 100% positive feedback, clients commend their responsiveness, technical expertise, and ability to promptly address issues. The company is praised for its high-quality work and effective communication, with a focus on delivering insightful IT solutions.

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Industry Experience

Acroment Technologies IT Services has demonstrated strong expertise in the Human Resources sector, providing comprehensive IT support and data management services. The firm's responsive and knowledgeable team has consistently delivered high-quality work, earning positive feedback for their reliability and efficiency. Clients appreciate their immediate assistance with IT challenges, indicating a strong impact on operational effectiveness within this industry. Overall, Acroment is well-suited for clients in Human Resources seeking dependable IT solutions.
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Human Resources

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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

Cleveland-based IT Managed Services project highlight

IT Services for HR Company
5.0 — An HR company hired Acroment Technologies to provide IT Services. They installed the client business's wireless network and provide ongoing data management, computer support, and consulting. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Cleveland, Acroment Technologies is recognized for their comprehensive IT solutions, including network configuration and ongoing support. Clients highlight their responsiveness, technical expertise, and proactive approach, which have helped streamline operations for businesses like HR firms over many years.
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Perceptiv Group

5.0 1 review

$5,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

25% ERP Consulting and SI

25% IT Staff Augmentation +2 services

20% Low/No Code Development

10% BI & Big Data Consulting & SI

The Perceptiv Group specializes in integration and support services, particularly involving Coupa and SAP systems. Reviews highlight their detail-oriented approach and effective project management, with 100% of feedback noting their willingness to teach and adapt. Clients praise their responsiveness and dedication, with no reported areas needing improvement, making them a highly recommended partner for technical projects.

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Industry Experience

Perceptiv Group has demonstrated expertise primarily in the agriculture sector, specifically in S2P systems for companies like CHS Inc. Review feedback highlights their strengths in system integration, project management, and user training, with an emphasis on detail orientation and responsiveness. Clients value their collaborative approach and willingness to impart knowledge. Overall, sentiment in this industry is highly positive, indicating that potential clients in agriculture can expect effective support and innovative solutions.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that The Perceptiv Group offers good value for money, particularly highlighting their detail-oriented approach and responsiveness. One client noted, "They worked longer hours than they needed to come up with ideas to make the project run smoother," indicating a commitment to delivering quality service. Overall, the sentiment is positive, with clients appreciating the balance of cost and the expertise provided, which met or exceeded their expectations.
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What are Featured Providers?
Datalink Networks Inc.

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

Serves Cleveland, OH

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Unified Communications Consulting & SI

Datalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a highly positive sentiment, emphasizing their exceptional problem-solving capabilities and efficient project management. Clients noted their adept handling of complex Barracuda service installations, with one reviewer highlighting the team's ability to resolve interface issues swiftly and effectively. The company's commitment to client satisfaction was underscored by their proactive communication and timely delivery, leaving clients feeling valued and well-supported throughout the process.
Read 1 Recent Review

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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Scalo

4.7 32 reviews
Premier Verified

$10,000+

$50 - $99 / hr

250 - 999

Serves Cleveland, OH

Services provided

10% IT Managed Services

30% Custom Software Development

10% Application Management & Support +6 services

10% BI & Big Data Consulting & SI

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% DevOps Managed Services

Scalo provides Managed IT Services with a focus on software development and IT support services, delivering talent augmentation and outsourced IT management. Across reviews, Scalo is praised for their reliable communication and ability to match client requirements, with approximately 80% of feedback emphasizing their impressive sourcing of candidates and project delivery. However, some reviewers noted areas for improvement in code quality and software architecture.

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1 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Scalo indicate strong client satisfaction, highlighting their technical expertise, proactive communication, and effective project management. Clients from Televic praised Scalo for accelerated project completion and high-quality software, while Worldcom Finance noted significant improvements in engineering capacity and delivery speed. Overall, feedback emphasizes a positive working relationship and alignment of company values, with minor suggestions for clearer expectations on availability.
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Industry Experience

Scalo has garnered positive feedback across various industries, notably in Financial Services, where they excel in IT recruitment and project delivery, enhancing engineering capacity and project outcomes. Clients from the IT sector praise their team integration and technical expertise. In eCommerce and Retail, Scalo's contributions to system migration and software development are noted for improving operational efficiency. Overall, their adaptability and responsiveness position them as a strong partner in sectors requiring robust IT solutions.
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Select Industry to see insights

Engineering Information technology Financial services Other industries eCommerce Construction Retail Manufacturing Automotive Advertising & marketing Education Nonprofit IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (6) $200,000 to $999,999 (5) $10,000 to $49,000 (3) $1,000,000 to $9,999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Scalo's competitive pricing and excellent value for money. For instance, a CTO noted they chose Scalo for their alignment with company values and good value for cost, while another client emphasized the quick delivery of high-quality specialists at fair rates. Overall, feedback indicates satisfaction with both the affordability and the quality of services provided, making Scalo a favorable choice for many organizations seeking cost-effective IT solutions.
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More responsive than most other service providers

Scalo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Cleveland, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.

Cybersecurity & Managed IT Services for Employment Nonprofit

5.0 Sep 19, 2023

Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hurricane Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Cybersecurity and IT managed services company Hurricane Labs was founded in 2003. Based in Beachwood, Ohio, the team provides Cybersecurity and IT managed services.
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ECMSI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beachwood, OH

Services provided

60% IT Managed Services

20% Cybersecurity

10% Cloud Consulting & SI +1 service

10% IT Strategy Consulting

ECMSI is an IT managed services company. They specialize in IT managed services and Cybersecurity and are in Struthers, Ohio and Warren, Ohio.
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Beachwood, OH

23811 Chagrin Boulevard
Beachwood, OH 44122
2 - 5

(216) 294-4869

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ARC Document Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Cleveland, OH

Services provided

25% IT Managed Services

25% Digital Strategy

25% Print Design +1 service

25% Web Development

ARC Document Solutions is a large Digital Strategy company based in Gainesville, Florida and Costa Mesa, California. The team provides Digital Strategy and IT managed services.
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Cleveland, OH

3666 Carnegie Avenue
Cleveland, OH 44115
50 - 75

(216) 281-1234

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Acuative

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Strongsville, OH

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Acuative is an IT managed services company. They are in Fairfield, New Jersey and Strongsville, Ohio, and their services include IT managed services and cloud consulting & SI.
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Strongsville, OH

8237 Dow Circle
Strongsville, OH 44136
76 - 100

(440) 234-9595

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Direct Connect Computer Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond Heights, OH

Services provided

100% IT Managed Services

Direct Connect Computer Systems, Inc. Is an IT managed services company. The Richmond Heights, Ohio-based company provides IT managed services.
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ASMGi

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Cleveland, OH

Services provided

55% IT Managed Services

20% IT Strategy Consulting

15% Custom Software Development +1 service

10% Cloud Consulting & SI

ASMGi, an IT managed services company, was founded in 2002. The team provides IT managed services and IT strategy consulting.
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QualityIP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

34% IT Managed Services

34% IT Strategy Consulting

30% Cybersecurity +1 service

2% Corporate Relocation

QualityIP is an IT strategy consulting company. The team focuses on IT strategy consulting and IT managed services and is located in Kent, Ohio and Independence, Ohio.
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Independence, OH

3 Summit Park Drive, Suite 200
Independence, OH 44131
2 - 5

330-931-4141

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TRNSFRM

Not yet reviewed

$1,000+

Undisclosed

10 - 49

North Royalton, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting +1 service

5% Unified Communications Consulting & SI

TRSNFRM is an IT managed services company. The North Royalton, Ohio-based agency offers IT managed services and IT strategy consulting.
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Rebiz

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

40% Cybersecurity

20% Conversion Optimization

Cybersecurity company Rebiz was launched in 2010. The midsize team provides Cybersecurity and IT managed services.
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CRU Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broadview Heights, OH

Services provided

35% IT Managed Services

30% Cybersecurity

15% Cloud Consulting & SI +2 services

15% IT Strategy Consulting

5% Corporate Training & Coaching

Launched in 1982, CRU Solutions is an IT managed services company. The agency offers IT managed services and Cybersecurity.
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Great Lakes Computer Corporation

5.0 1 review

Undisclosed

$100 - $149 / hr

10 - 49

Avon, OH

Services provided

55% IT Managed Services

20% Cybersecurity

20% Other IT Consulting and SI +1 service

5% IT Strategy Consulting

Great Lakes Computer Corporation is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviewers consistently praise their responsive service and expertise, with 100% positive feedback highlighting improved network stability and efficient consolidation of IT equipment.

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Industry Experience

Great Lakes Computer Corporation has demonstrated strong expertise in the consulting industry, particularly in telecom and technology expense management. Clients commend their responsiveness, project management, and ability to improve IT infrastructure through efficient server consolidation and equipment updates. Overall sentiment reflects high satisfaction, with notable strengths in performance enhancement and proactive solutions. Potential clients in the consulting sector seeking IT optimization will find Great Lakes Computer Corporation to be a suitable partner.
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Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Great Lakes Computer Corporation's pricing and value for money. One client noted that the company's pricing fit their budget while also highlighting the 'good value for cost' and alignment with company values. Overall, the feedback indicates that clients perceive the services as offering strong value relative to the costs incurred, contributing to successful project outcomes without budgetary concerns.
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1 of 1 Cleveland-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

Managed IT Services for Technology Expense Management Co
5.0 — Great Lakes Computer Corporation provided managed IT services for a technology expense management company. The team replaced the client's outdated hardware and consolidated services into one server Read more
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Sikich

4.8 22 reviews

$5,000+

Undisclosed

1,000 - 9,999

Akron, OH

Services provided

40% IT Managed Services

40% Cybersecurity

10% Compliance Consulting +1 service

10% ERP Consulting and SI

Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.

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Reviews mention Patient
The feedback regarding Sikich's patience is notably positive, with clients appreciating their approachability and support throughout the project. One client highlighted the team's 'patience walking us through each step in the process,' emphasizing their willingness to ensure understanding. Overall, the sentiment reflects a strong satisfaction with Sikich's responsive and flexible service, contributing to a successful collaboration without noted areas for improvement.

Risk Assessment Services for Private Massage School

5.0 Sep 12, 2024

Friendly service and accessibility from a team of dedicated and knowledgeable professionals. I was especially impressed about their patience walking us through each step in the process.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Client feedback on Sikich's cost and value for money is largely positive, with many praising their competitive pricing and high-quality service. One client noted, 'Sikich offers good value for cost,' while another highlighted their 'exceptional communication and support.' However, a few reviews mentioned concerns about escalating costs for additional services. Overall, clients feel they receive substantial value considering the expertise and responsiveness provided, making them a strong choice for IT services.
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United States (19) Canada (1)

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Akron, OH

274 White Pond Dr.
Akron, OH 44320
76 - 100

330-864-6661

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TEC Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rocky River, OH

Services provided

50% IT Managed Services

30% Custom Software Development

20% Cybersecurity

TEC Communications, Inc. Is an IT managed services company. Located in Rocky River, Ohio, the agency was established in 1979. Their team offers IT managed services and Custom Software Development.
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Breachsense

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cleveland, OH

Services provided

75% IT Managed Services

25% Cybersecurity

IT managed services company Breachsense was launched in 2019. Headquartered in Cleveland, Ohio, the team provides IT managed services and Cybersecurity.
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SecureData

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

100% IT Managed Services

SecureData is an IT managed services company. The Minneapolis, Minnesota-based company focuses on IT managed services.
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Cleveland, OH

700 Beta Dr Ste 100
Cleveland, OH 44143
16 - 20

+1-440-740-3282

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Monreal IT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

25% IT Managed Services

35% IT Strategy Consulting

25% Cybersecurity +1 service

15% Other IT Consulting and SI

Monreal IT is a small Wickliffe, Ohio-based IT strategy consulting company. The team offers IT strategy consulting and Cybersecurity.
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M Technology solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lakewood, OH

Services provided

35% IT Managed Services

35% Cloud Consulting & SI

30% IT Strategy Consulting

M Technology solutions is a cloud consulting & SI company. The team is located in Lakewood, Ohio, and their services include cloud consulting & SI and IT managed services.
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Onix

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Lakewood, OH

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

30% Unified Communications Consulting & SI +1 service

20% Custom Software Development

Cloud consulting & SI company Onix specializes in cloud consulting & SI and unified communications consulting & SI. They were launched in 1992.
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IT Support Specialists

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Berea, OH

Services provided

30% IT Managed Services

30% Cybersecurity

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Launched in 2008, IT Support Specialists is a Cybersecurity company. The agency provides Cybersecurity and IT managed services.
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Byte IT - IT Management Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cleveland, OH

Services provided

20% IT Managed Services

20% Application Management & Support

20% Business Consulting +2 services

20% Cybersecurity

20% IT Strategy Consulting

Byte IT - IT Management Solutions is an IT strategy consulting company based in Cleveland, Ohio. Launched in 2019, the team focuses on IT strategy consulting and Cybersecurity.
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NewHatch LLC

4.5 1 review

$250,000+

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

10% IT Managed Services

20% Recruiting

20% Staffing +5 services

15% IT Strategy Consulting

15% Other IT Consulting and SI

10% IT Staff Augmentation

5% Executive Search

5% HR Outsourcing

NewHatch LLC offers comprehensive IoT device development services, including planning, design, prototyping, and testing. Reviews highlight their efficient project management, clear communication, and commitment to continuous improvement. Clients appreciate their timely delivery and flexibility, though some suggest an increase in team size for future projects.

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Paragon

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Mayfield Heights, OH

Services provided

10% IT Managed Services

10% Application Management & Support

10% Digital Strategy +7 services

10% Enterprise App Modernization

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Market Research

10% UX/UI Design

10% Web Design

10% Web Development

Paragon, a Market Research company, is headquartered in Mayfield Heights, Ohio. They focus on Market Research and Digital Strategy and were founded in 1993.
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Lovelytics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

40% IT Managed Services

60% BI & Big Data Consulting & SI

Data analytics company Lovelytics was founded in 2017. The company provides BI & big data consulting & SI and IT managed services, and is midsize.
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Cleveland, OH

2529 Detroit Ave
Cleveland, OH 44113
6 - 9

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Peak Technology

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Independence, OH

Services provided

25% IT Managed Services

50% Cybersecurity

25% Cloud Consulting & SI

Cybersecurity company Peak Technology is based in Independence, Ohio. They specialize in Cybersecurity and cloud consulting & SI.
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Stack Intelligence

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Beachwood, OH

Services provided

15% IT Managed Services

15% BI & Big Data Consulting & SI

15% CRM Consulting and SI +7 services

15% IT Strategy Consulting

10% Cloud Consulting & SI

10% IT Staff Augmentation

5% Custom Software Development

5% Enterprise App Modernization

5% Other IT Consulting and SI

5% Web Development

Stack Intelligence is a small IT strategy consulting company launched in 2018. Their team provides IT strategy consulting and BI & big data consulting & SI.
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Little Jacket

Not yet reviewed

$50,000+

$150 - $199 / hr

10 - 49

Cleveland, OH

Services provided

10% IT Managed Services

20% Branding

10% Advertising +6 services

10% Content Marketing

10% Content Writing Services

10% Media Planning & Buying

10% Video Production

10% Web Design

10% Web Development

Little Jacket is a small branding company located in Cleveland, Ohio. The team offers Branding and Advertising.
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Sites for Change

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Highland Heights, OH

Services provided

20% IT Managed Services

20% Branding

20% Graphic Design +2 services

20% Search Engine Optimization

20% Web Design

Sites for Change is a branding agency. Located in Highland Heights, Ohio, their small team focuses on Branding and Search Engine Optimization. The company was established in 2024.
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Texcel, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +1 service

20% IT Strategy Consulting

IT managed services company Texcel, Inc. Is in Cleveland, Ohio. The team provides IT managed services and cloud consulting & SI.
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Kristo Corp Investments

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

15% IT Managed Services

25% Business Consulting

25% IT Strategy Consulting +2 services

25% Marketing Strategy

10% AI Development

Founded in 2021, Kristo Corp Investments is a small IT strategy consulting company located in Cleveland, Ohio. Their team provides IT strategy consulting and Marketing Strategy.
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SpaceBound

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cleveland, OH

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

SpaceBound, an IT managed services company, was established in 1987. The small team provides IT managed services and IT strategy consulting.
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Cleveland, OH

2157 Superior Avenue
Cleveland, OH 44114
1

8007554619

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Simplex-IT

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Stow, OH

Services provided

100% IT Managed Services

Simplex-IT is an IT managed services company based in Stow, Ohio. Their services include IT managed services.
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PCR Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Akron, OH

Services provided

60% IT Managed Services

25% Cybersecurity

10% Cloud Consulting & SI +1 service

5% IT Staff Augmentation

Established in 2004, PCR Business Systems is an IT managed services company. The company provides IT managed services and Cybersecurity.
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TrustedSec

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Strongsville, OH

Services provided

20% IT Managed Services

60% Cybersecurity

20% IT Strategy Consulting

In Strongsville, Ohio, TrustedSec is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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PARAGON TEC INCORPORATED

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

20% IT Managed Services

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Custom Software Development

20% IT Strategy Consulting

PARAGON TEC INCORPORATED is an IT strategy consulting company headquartered in Cleveland, Ohio. Established in 1996, the team focuses on IT strategy consulting and IT managed services.
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Securafy Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Willoughby, OH

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1996, Securafy Inc. Is a Cybersecurity and IT managed services company. Their team focuses on Cybersecurity and IT managed services.
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KPEK.Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brecksville, OH

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

IT strategy consulting company KPEK.Net, Inc. Is based in Brecksville, Ohio. Their services include IT strategy consulting and BI & big data consulting & SI.
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Corporate Technologies Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Hudson, OH

Services provided

20% IT Managed Services

20% Call Center Services

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Based in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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TKG

5.0 20 reviews

$5,000+

$150 - $199 / hr

10 - 49

North Canton, OH

Services provided

10% IT Managed Services

20% Digital Strategy

15% Pay Per Click +6 services

10% Branding

10% Email Marketing

10% Search Engine Optimization

10% Web Design

10% Web Development

5% IT Strategy Consulting

TKG, an IT Managed Services provider, has received overwhelmingly positive feedback for their IT management and support services. Clients commend TKG for their prompt project execution and effective communication, as well as their commitment to delivering long-term solutions rather than short-term fixes. Approximately 100% of reviews highlight the company's reliability and professionalism, with no significant areas for improvement noted.

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Reviews mention Patient
Clients have consistently praised TKG for their patience and commitment to fostering strong partnerships. One client noted, "They’re patient" when addressing issues, highlighting their willingness to collaborate on solutions. Another emphasized that it takes time and patience to improve lead quality, further underscoring the company's supportive approach. Overall, the sentiment reflects a deep appreciation for TKG's understanding and adaptability throughout the project lifecycle.

Web Dev & Digital Strategy for Landscaping Company

5.0 Feb 10, 2021

Whenever I do have an issue, they sit down with me and help figure it out. They’re patient.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) $200,000 to $999,999 (3) Less than $10,000 (1)

What Clients Have Said
Clients consistently commend TKG for delivering good value for money, noting their pricing aligns well with budgets while providing high-quality services. For example, one client highlighted that TKG's pricing 'fit our budget' and another mentioned 'good value for cost.' Overall sentiment reflects satisfaction with the outcomes achieved relative to the investment, with multiple reviews stating that TKG met or exceeded expectations without compromising quality.
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2 of 2 Cleveland-based reviews are 5 stars

Less than $10,000 avg. project cost for IT Managed Services services in Cleveland

IT Managed Services project highlight

IT Managed Services for Automotive Service Company
5.0 — TKG was hired by an automotive service company to assist them in installing the necessary equipment to extend wireless coverage within their shop. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

Reviews from Ohio-based businesses emphasize TKG's proficiency in branding, website creation, SEO, and marketing automation. Clients appreciate their collaborative project management, innovative content, and consistent results, reflecting over a decade of experience serving various sectors including legal, healthcare, and manufacturing.
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e-Waste, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hudson, OH

Services provided

100% IT Managed Services

Founded in 2002, e-Waste, LLC is an IT managed services company. In Hudson, Ohio, the team focuses on IT managed services.
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TrueCore Technology

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Chagrin Falls, OH

Services provided

45% IT Managed Services

25% Cybersecurity

10% IT Staff Augmentation +2 services

10% IT Strategy Consulting

10% Web Development

TrueCore Technology is an IT managed services company. The Chagrin Falls, Ohio-based firm was founded in 2016. Their team specializes in IT managed services and Cybersecurity.
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Level Up CRM

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Shaker Heights, OH

Services provided

12% IT Managed Services

70% CRM Consulting and SI

18% IT Strategy Consulting

Level Up CRM is a CRM consulting and SI company. Located in Lometa, Texas and Shaker Heights, Ohio, the team provides CRM consulting and SI and IT strategy consulting.
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Shaker Heights, OH

18725 Shelburne Road
Shaker Heights, OH 44118
1

9177169912

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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Cleveland IT Managed Services FAQs

Working with a hometown MSP offers three big advantages:

On-site response times measured in minutes, not flight schedules.
Familiarity with local regulations, such as Ohio’s data-breach notification law and HIPAA practices common at Cleveland’s hospital networks.
Shared time zone and Midwest business culture that streamlines communication.

For manufacturers in Lorain County or fintech startups at JumpStart, a local partner means faster hardware swaps, easier quarterly business reviews, and face-to-face strategy sessions when you need them most.

Pricing varies thanks to various project-specific factors such as support level, customization of services, and the number of devices involved. Most Cleveland MSPs charge $125 – $175 per user per month for fully managed support, or $100 – $150 per hour for project-based work like cloud migrations.

Small businesses with fewer than 25 seats often spend $2,500 – $4,000 per month, while mid-market companies in need of 24/7 help desk coverage should budget $8,000 – $15,000 monthly. Prices trend 10–15% below those in New York or Chicago, giving Cleveland firms a value edge without sacrificing expertise.

Local providers cut their teeth supporting various verticals thanks to the region’s diverse business landscape. Many firms here have experience with niches and markets such as:

Healthcare and biotech (Cleveland Clinic, University Hospitals)
Advanced manufacturing and logistics along the Lake Erie shoreline
Professional services and legal firms clustered around East 9th Street
Growing SaaS and fintech startups in the Flats and Midtown Tech districts

Many MSPs maintain HIPAA, SOC 2, or ITAR compliance practices to meet the strict requirements of these sectors.

Start by mapping your technical needs and goals—i.e., 24/7 monitoring, Microsoft 365 management, cybersecurity, or vCIO consulting. After that, follow these four crucial steps:

Review Clutch client feedback for similar project scopes
Ask for SLAs with clear response-time guarantees (e.g., on-site within 2 hours inside Cuyahoga County)
Verify certifications: Microsoft Solutions Partner, Cisco, CompTIA Security+
Compare culture fit; some providers excel with agile startups, others with regulated enterprises

Schedule discovery calls with at least three firms before signing a multi-year agreement. Discover the right team for your project by leveraging the directories, resources, and filters available on Clutch.

Red flags can cause serious headaches and issues if left unchecked. When looking for the ideal team, beware of:

“One-size-fits-all” pricing that ignores your user count or compliance needs
Limited local staffing—if engineers are 100% remote, on-site support may lag
Vague security posture (“We take security seriously”) without documented frameworks like NIST or CIS
Long contracts (36+ months) with high exit fees

A transparent SLA, detailed onboarding plan, and local reference checks are your best safeguards.

Top IT Managed Service Providers in Cleveland

List of the Top Cleveland IT MSPs

Reviews mention Team players

IT Services for Non Profit Organization

IT Services & Training for Marketing Company

Industry Experience

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Reviews mention Patient

Managed IT & Network Security Services for Radio Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

IT Managed Services & Consulting for Nonprofit Organization

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Custom Software Dev for Royal Concierge & Security Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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24/7 Help Desk & Network Monitoring

Cybersecurity & IT Managed Services for Water Filtration Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

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IT Support Services for Nonprofit Organization

Insight Global is very responsive

Reviews mention Exceptional performance

Provider Changeover for Private Liberal Arts High School

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Arch Support Company

Reviews mention Detail-oriented

IT Services for Private Pediatric Group

Cloud Migration for Law Firm

Managed IT Services for Nonprofit

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

IT Services & Cybersecurity for Critical Access Hospital

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

SEO, Web Redesign & Redevelopment for Oil & Gas Distributor

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Logistics Company

Reviews mention High-quality work

IT Management & Consulting Services for Construction Company

Managed IT Services for Healthcare Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Healthcare Company

Industry Experience

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IT Services for HR Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said