- 20 of 21 IT Managed Services reviews are 5 stars
- 1 new review for IT Managed Services in past 6 months
- $50,000 – $199,999 avg. project cost
IT Managed Services PROJECT HIGHLIGHT
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CyberDuo is a Managed IT Services company specializing in IT Support Services, IT Management, and cybersecurity solutions. Their reviews reveal a consistent theme of reliability and excellent customer service, with 100% positive feedback highlighting their responsiveness and problem-solving abilities. Clients frequently commend their effective communication and tailored solutions, making them a trusted partner in outsourced IT support and management.
IT Managed Services PROJECT HIGHLIGHT
5.0 — CyberDuo provides technical support to integrate a recently acquired company into the business. Their work involves executing hardening controls to meet internal cybersecurity and user access Read more
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In recent reviews, clients praised CyberDuo for their exceptional expertise and proactive approach to IT security management. Notably, Technicolor's IT Manager highlighted a significant reduction in security incidents and improved compliance scores as key outcomes. The project management was described as highly effective, with timely deliverables and strong communication. Clients appreciated CyberDuo's customer-centric mindset and adaptability, indicating a high level of satisfaction with their services and no noted areas for improvement.
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Fantastic IT is a provider of Managed IT Services, specializing in outsourced IT management and support for businesses across various industries. The company has received overwhelmingly positive feedback, with approximately 100% of reviewers praising their outstanding customer service, efficiency, and responsiveness. Clients consistently highlight Fantastic IT's ability to streamline operations, manage IT networks, and resolve technical issues promptly, demonstrating their commitment to quality and client satisfaction.
The feedback regarding transparency from clients of Fantastic IT is overwhelmingly positive. Clients appreciate the company's clear communication, especially in explaining technical matters without overselling unnecessary services. One client noted that the team has always been transparent and accountable, even when issues arise. They emphasize the importance of openness regarding project scope and budget, which fosters a collaborative relationship. Overall, the sentiment reflects a high level of trust and satisfaction with Fantastic IT's transparent approach.
Fantastic IT is good at explaining what they’re doing and why. They’re careful not to oversell on things we don’t really need. They always make sure that the solutions they present are within our budget, which we appreciate. If anything has ever gone wrong, they’ve always been transparent and accountable.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Fantastic IT has provided IT support for a professional lacrosse league's office move. Currently, the team also offers ongoing IT assistance for the client's staff and helps with software Read more
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TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Clients have expressed a strong sentiment of transparency regarding TPx Communications. One client highlighted their impressive transparency and timely delivery, stating, 'We're impressed with their transparency and ability to deliver on time.' Additionally, the project management was noted for its effective communication, with items delivered ahead of schedule and within budget. Overall, the feedback underscores a consistent appreciation for the company's openness and reliability.
We're impressed with their transparency and ability to deliver on time.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TPx Communications provided IT services to a utility district. The team has purchased multiple firewall units and set up protocols and whitelisting accounts for the client to prevent cyberattacks. Read more
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Recent client reviews of TPx Communications highlight a strong sentiment of satisfaction, particularly regarding their cybersecurity and IT support services. Clients noted significant improvements in network security and operational efficiency, with one client praising the team's responsiveness and expertise. Specific feedback includes a measurable reduction in security threats and enhanced vendor management. Overall, TPx is recognized for its comprehensive service offerings and dedicated support, making them a valuable partner for businesses seeking reliable IT solutions.
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ZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
Clients consistently highlight ZAG Technical Services' exceptional communication skills, noting clear, concise, and regular updates throughout the project. One client remarked on the phenomenal project management, stating that deliverables were timely and any delays were promptly communicated. Additionally, ZAG's experts are praised for being candid and reliable, fostering a strong partnership that significantly enhances decision-making processes. Overall, the sentiment surrounding ZAG's communicative abilities is overwhelmingly positive.
Project management was phenomenal; communication was clear, concise, and regular. Deliverables were on time, and if something did slip, it was communicated as quickly as possible.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — A manufacturing company hired ZAG Technical Services to work on a network segmentation project. The team came on-site for preliminary work and completed the project remotely using Cisco networking Read more
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ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.
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BetterWorld Technology is a distinguished provider of Managed IT Services, specializing in IT Management and Support Services. Reviews reveal a consistent theme of exceptional communication, responsiveness, and successful project delivery, with 100% of reviewers highlighting their professionalism and efficiency. Their ability to seamlessly manage IT transitions and maintain robust cybersecurity measures is frequently lauded, reinforcing their status as a reliable Managed IT partner.
Clients consistently highlight BetterWorld Technology's transparency as a key strength. One client noted their 'full transparency and upfront' approach, emphasizing that they always felt respected and valued. Another client praised the company's responsiveness, stating they were 'transparent every step of the way' during a challenging transition. Overall, the sentiment regarding transparency is overwhelmingly positive, with clients appreciating the honesty and clear communication throughout their projects.
BetterWorld Technology is the best MSP I've come across. They are responsive, responsible, thorough, and transparent. Always fully transparent and upfront. Great to work with.
They helped us save money by removing redundant services that had gone by the wayside, and were transparent every step of the way. I had always felt as if I were asking favors from our previous MSP, but we're clearly a respected customer at BetterWorld Technology.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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CTG Tech is an IT services company that provides comprehensive IT support, including help desk services, IT infrastructure monitoring, and project-based guidance, particularly for federal contractors. Reviewers highlight their flexibility, creativity, and proactive problem-solving, with 100% positive feedback on their project management and communication. A minor suggestion for improvement is more frequent in-person interactions with client staff.
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Run Business Solutions is an IT managed services company. In Amarillo, Texas, the firm was launched in 2007. Their services include IT managed services and Web Design.
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Andromeda Technology Solutions is a provider of Managed IT Services, specializing in IT Support Services and IT Management. They are praised for their strong project management and responsiveness, with 90% of reviews highlighting successful outcomes and efficient communication. However, some reviews suggest improvements in customer support wait times. Overall, clients commend their technical expertise and alignment with client needs.
Andromeda Technology Solutions has received overwhelmingly positive feedback regarding their communication. Clients have highlighted their responsiveness and attentiveness, with one stating, "Their communication is fantastic," and another praising their quick response to ticket submissions. Clients appreciate having a dedicated point of contact, ensuring that queries are addressed promptly. Overall, the sentiment reflects a strong commitment to effective communication and customer service, contributing significantly to client satisfaction.
Our team has been truly pleased with Andromeda Technology Solutions’ responsiveness, and their timeliness has been great. If they need more time to resolve something, they let us know that they’re working on it. This is better than not hearing anything at all — that’s a huge improvement compared to our previous service provider.
Whenever we have an issue, we submit a ticket through their website, and they reach out to us via phone or email. It’s their attentiveness — they get back to us fairly quickly after we submit a ticket. They can think of a faster way to communicate with us.
The overall communication was good. I felt that they did an effective job of organizing the work and keeping abreast of different challenges as they arose. Also, they helped articulate a plan that made sense and made the necessary adjustments when things didn’t go according to plan.
We get the fastest response via email, and that’s their preferred communication method. Andromeda Technology Solutions provides exceptional support. We appreciate how quickly they get back to us, no matter what the issue is.
They’re on weekly meetings and they show up very organized. The team has an itinerary and they also send out summaries. When there are changes, they’re on top of communicating and recalibrating expectations. Their communication has been the best part.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read more
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Recent reviews of Andromeda Technology Solutions reflect a positive overall sentiment, highlighting their effective IT management and strategic execution. Clients appreciate their alignment with company values, budget-friendly pricing, and custom billing options. One client noted their ability to resolve issues efficiently, with most service desk calls addressed within 24 hours. However, a suggestion for improvement was made regarding their triage system for high-priority issues, indicating room for enhancement in emergency response.
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EMPIST is a Managed IT Services provider offering comprehensive IT support and management solutions. Across reviews, clients consistently commend EMPIST for their responsiveness, proactive problem-solving, and expertise in IT management, with around 90% providing positive feedback. They are recognized for their exceptional customer service and ability to maintain seamless IT environments, making them a reliable partner for outsourced IT services.
Feedback regarding EMPIST's communication has been overwhelmingly positive. Clients appreciate their prompt responsiveness, often stating, "I just need to call them to get in touch" and noting that they "pick up the phone right away." One client commended their follow-up and dedication, sharing that EMPIST personnel worked late to resolve issues. Another highlighted the effectiveness of their communication processes, emphasizing timely and efficient interactions. Overall, clients regard EMPIST as a communicative and reliable partner.
I just need to call them to get in touch. They pick up the phone right away, and we’ll just give them additional feedback over email. Their follow-up is great. They’re nice every time we work with them, and they communicate afterward to make sure there are no other issues.
Workflow is very effective. A project management tool is used to manage tasks and communication is always timely and efficient. I found their communication processes and flexibility to be most impressive.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — EMPIST is a contracted IT solutions provider, supporting 15–20 different systems. Among other responsibilities, they maintain the network, manage the helpdesk, and update the security systems. Read more
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ITGix is a Managed IT Services provider specializing in IT Support Services, DevOps, and cloud operations management. Across reviews, clients commend ITGix for their technical expertise, responsiveness, and value, with 100% positive feedback noting their adaptability and effective collaboration. Approximately 75% of reviewers specifically highlight their excellence in infrastructure automation and CI/CD pipeline implementation.
ITGix has consistently received positive feedback regarding their communicative approach. Clients noted their responsiveness and reliability, with one stating, "ITGix is supportive and reachable" and another highlighting that communication is key to their remote services, where ITGix "excelled in this, and many other key areas." Overall, the sentiment around communication is highly favorable, with clients appreciating the transparency and collaborative nature of interactions, which fosters trust and ensures timely project delivery.
Communication is the key to delivering any remote services, and they excelled in this, and many other key areas. ITGix provided a collaborative and efficient approach to our requirements. Always meeting all of the projected deliverables.
ITGix is supportive and reachable. In case of any new requirement, adjustment or concern I can directly reach out to ITGix to find the best possible solution for me and our common clients. The management of ITGix is communicative and reliable and they always strive to find a quick solution in the sense of me and/or our common client.
They’ve performed very well from a communication standpoint, and documentation has improved over the last year. It wasn’t top-notch from the beginning, but we’ve come to a point where we’re happy with that as well. We work in Confluence and communicate daily.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ITGix provides DevOps consulting for a jewelry retailer. The team provides expert guidance on building a robust and efficient DevOps architecture, managing testing, migration, and Read more
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In the past six months, ITGix has received positive feedback for their technical expertise, responsiveness, and adaptability. Clients praised their effective project management, timely deliveries, and transparent communication. Notable achievements included the successful implementation of AWS infrastructure, CI/CD automation, and stable Kubernetes clusters. One client highlighted ITGix's flexibility and understanding of business needs, while another noted their commitment to reducing operational efforts. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.
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Axigent Technologies Group is an IT managed services company. Their team is in Amarillo, Texas and specializes in IT managed services and IT strategy consulting.
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Westgate Computers, an IT managed services company, provides IT managed services. The company is in Amarillo, Texas.
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Networks, an IT managed services company, is located in Amarillo, Texas. The team provides IT managed services and Web Design.
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Paradigm Technologies is an IT managed services company. Their team is based in Dalhart, Texas and Amarillo, Texas. The company offers IT managed services.
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IT managed services company We Are Service offers IT managed services. They were founded in 2017.
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At Five Nines, we drive success for our clients through strategic IT partnerships. We are a managed IT service provider offering fully-accountable IT management solutions across all technical
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Scalo is a provider of IT Management and Outsourced IT Support services, specializing in staff augmentation and software development. Among their reviews, approximately 75% of clients express satisfaction with their ability to deliver high-quality engineering talent and effective collaborative processes. However, some suggest improvements in code quality. Overall, Scalo is praised for their reliable Managed IT Services, efficient communication, and sourcing expertise.
The feedback regarding transparency at NBC IT Outsourcing is overwhelmingly positive. Clients appreciate their complete openness about developer costs and project margins, stating, "the transparency has been complete" and "there’s no sandbagging in the budget." They commend the clear identification of line items and the rationale behind budget estimations, which fosters trust and understanding. Overall, clients feel that NBC IT Outsourcing's transparency significantly enhances collaboration and project management.
They’re super professional in all aspects of the project. They understand the commercials on their side and on our side. The transparency has been complete — there is no rock that’s been uncovered on the development side. They’re completely upfront and transparent about their margins and the developer costs, and everything that goes into building something including their buffers. In all projects, when you’re building a platform, you have to have an allowance and they clearly identify what is what. That’s why there’s no sandbagging in the budget. They show us the specific line items and they explain to us how long they’re going to take on each of them.
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IT Managed Services PROJECT HIGHLIGHT
4.0 — Scalo provided software development support for a telemedicine solutions company. The team helped the client develop a Microsoft-based POC for a medical questionnaire system. Read more
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Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.
They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
They were very timely and always available to answer our questions.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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THNCit, Inc is an IT managed services company. They are in Amarillo, Texas and have small team of experts. Their services include IT managed services.
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Panhandle Information Technology is an IT managed services company located in Amarillo, Texas. Their services include IT managed services.
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Rootstack is a versatile software development company known for its expertise in custom software applications, digital product management, and staff augmentation services. With a strong focus on aligning with client values and requirements, Rootstack has received overwhelmingly positive feedback for project delivery, talent, and communication. Approximately 90% of reviewers commend the company for its flexibility, timely delivery, and ability to understand complex project needs, while minor areas for improvement are noted in team alignment and communication. Overall, Rootstack is recognized for its ability to exceed client expectations and adapt to various project demands.
Clients appreciate Rootstack's commitment to transparency, noting their excellent communication skills and proactive support. One client highlighted that Rootstack was 'very transparent with their work' and consistently available to address requests. Additionally, the team was recognized for exceeding expectations in expertise while maintaining clear communication throughout the project. Overall, the sentiment reflects a strong trust in Rootstack's transparency and reliability in delivering quality solutions.
Rootstack works on our same time zone so they were always available to go through with our requests right away. They have excellent communication skills, are very transparent with their work, and are willing to help proactively when problems arise.
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More responsive than most other service providers
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Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Overall, client feedback highlights Sikich's strong communicative skills throughout various projects. Clients praised their constant communication and responsiveness, ensuring that all needs were met on time. For instance, one client noted that Sikich managed 'constant communication throughout the project,' while another emphasized their 'outstanding competency in communication.' Clients consistently felt prioritized and supported, reflecting a positive sentiment regarding Sikich's approach to communication.
Sikich managed constant communication throughout the project. Email or Messaging App were the primary forms of communication. This ensured that all departments experienced the least amount of disruption.
We were in constant communication on budget and hours, and I felt 100% supported by everyone on their team. Sikich truly wanted to ensure success for all users. They were willing to jump on calls to discuss issues and give input to improve processes.
Sikich’s team kept us in the loop and always delivered within the price and timeline they established. If the deadline was ever jeopardized, they’d let us know and explain the roadblocks they ran into. We had quarterly strategic meetings to review progress and plans.
Sikich is good at providing updates via email, and I have quarterly meetings with Dustin to cover our project’s needs. Sikich’s communication is transparent, and they’ve helped us save money by educating us in IT management.
Sikich is responsive, communicative, and efficient at responding to our needs, working through tickets, and making the agreed-upon implementations and updates to our infrastructure. We communicate via email and phone, and we have Microsoft Teams video conferences every once in a while.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read more
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Recent reviews for Sikich indicate a strong overall sentiment, highlighting their responsiveness and expertise in IT services and compliance assessments. Clients praised Sikich for minimizing downtime during onboarding and delivering PCI DSS compliance reports efficiently. One client noted that Sikich's thorough understanding of their needs led to exceptional service, while another appreciated the flexibility in scheduling and prompt communication. Areas for improvement were minor and quickly addressed, reflecting Sikich's commitment to client satisfaction.
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Launched in 2005, Fite IT is an IT managed services company. Their services include IT managed services.
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The Computer Ace is a small IT managed services company located in Amarillo, Texas. The team offers IT managed services.
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IT managed services company Andrews and Associates was founded in 2013. The team offers IT managed services.
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Small IT managed services company Computer Care By Kurt, is in Amarillo, Texas. Their services include IT managed services.
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Technical Solutions is an IT managed services company. In Amarillo, Texas, the team offers IT managed services and Custom Software Development.
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Computer Transition Services, Inc., an IT managed services company, was launched in 1985. They focuses on IT managed services and Cybersecurity.
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Scott's Custom Computers is an IT managed services company. Founded in 2000, the company is located in Amarillo, Texas. Their services include IT managed services.
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Animal Computers is an IT managed services company. The Amarillo, Texas-based company was established in 1999. Their services include IT managed services.
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Texas Design & Marketing is a small Amarillo, Texas-based branding company. Their services include Branding and Graphic Design.
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IT managed services company Fite Consulting was launched in 1999. In Amarillo, Texas, the team offers IT managed services and Web Design.
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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