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Top Answering Service in Israel

Ratings Updated: April 2, 2026
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0 Leaders 5 Contenders

5 Companies

Country: Israel
Inbound Services: Answering services

List of the Top Israel Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Israel

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

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  • CAIC Outsourced Services Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Bnei Brak, Israel

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Established in 2018, CAIC Outsourced Services is a midsize Bnei Brak, Israel-based answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Marketing Envy Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Ramat Gan, Israel

    Services provided

    20% Call Center Services
    10% Branding
    10% CRM Consulting and SI +6
    10% Content Marketing
    10% Cybersecurity
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Social Media Marketing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Call center service Marketing Envy offers Call Center Services and Branding. They are in Ramat Gan, Israel.

    Read more
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  • BizBack VIP Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bet Shemesh, Israel

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    100% Answering services

    Based in Bet Shemesh, Israel, BizBack VIP Call Center is a call center. Established in 2014, the team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Bnei Brak, Israel

    Services provided

    15% Call Center Services
    75% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

    See all 32 projects
    14 of 14 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Mobile Banking Company

    5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
    Read 14 Reviews

    Industry Experience

    Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.
    Read All Reviews

    View projects from:

    United States (18) India (2) Australia (1) England (1)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Tel Aviv-Yafo, Israel

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    85% Answering services
    10% Inbound appointment scheduling
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Tel Aviv-Yafo, Israel

    BeAll Offices, Yigal Alon street 96, Alon Tower, Tel Aviv, ISRAEL
    Tel Aviv-Yafo, Israel

    50 - 75

    See All Locations (52)
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List of the Top Israel Answering Services Companies

  1. CAIC Outsourced Services Logotype

    CAIC Outsourced Services

    Undisclosed
    < $25 / hr
    50 - 249
    Bnei Brak, Israel

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  2. Marketing Envy Logotype

    Marketing Envy

    $10,000+
    $150 - $199 / hr
    10 - 49
    Ramat Gan, Israel

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    30% Answering services
    80% Other
    View Profile Visit Website
  3. BizBack VIP Call Center Logotype

    BizBack VIP Call Center

    Undisclosed
    Undisclosed
    2 - 9
    Bet Shemesh, Israel

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  4. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Bnei Brak, Israel

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  5. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Tel Aviv-Yafo, Israel

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    85% Answering services
    77% Other
    View Profile Visit Website

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Specialties

Outbound Order Processing Telemarketing Lead Generation Virtual Receptionist Inbound Appointment Setting Appointment Setting Sales Outsourcing Answering Services
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