Back Office Outsourcing PROJECT HIGHLIGHT
Top Back Office Outsourcing Companies in Hong Kong
21 Companies
List of the Top Hong Kong Back Office Outsourcing Service Providers
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Featured
What are Featured Providers?
UndisclosedUndisclosed1,000 - 9,999Serves Hong KongServices provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSatellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients have praised Satellite Office for their transparency regarding costs and the overall value they provide. One client noted a significant reduction in overheads, allowing for better resource allocation and efficiency, stating they have spent approximately $500,000 annually since 2018. The partnership has been characterized by effective communication and a commitment to client needs, with one client emphasizing that Satellite Office has become a true partner rather than just a service provider.
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More responsive than most other service providers
Satellite Office is very responsive
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Undisclosed< $25 / hr50 - 249Serves Hong KongServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesGrowth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Reviews mention Easy to work with
Clients consistently describe Growth Hub as responsive, professional, and easy to work with. One client noted their team as 'communicative and straightforward,' while another highlighted their 'excellent project management' and ability to exceed expectations. The overall sentiment reflects a strong appreciation for their collaborative approach and effective communication, contributing to a positive working relationship and successful outcomes.
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Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with.
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4 of 4 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Growth Hub for providing excellent value for money, noting that their pricing aligns well with budgets while delivering high-quality results. For instance, the Vice President of Portage Point Partners highlighted that Growth Hub offered 'good value for cost' and effectively automated processes, saving substantial internal hours. Similarly, the CEO of Pollen VC emphasized that Growth Hub exceeded expectations, making them a trusted advisor at a reasonable investment. Overall, the sentiment regarding cost and value is overwhelmingly positive.
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$1,000+< $25 / hr1,000 - 9,999Serves Hong KongServices provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is a premier business process outsourcing company specializing in remote back office solutions and administrative support services. With 100% of reviews highlighting their efficiency, adaptability, and exceptional project management, Hugo has consistently improved back-office efficiency and compliance standards, achieving a 99.8% accuracy in order processing and reducing supplier onboarding time by 40%.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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1 of 2 Back Office Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costReviewed 1 time in the past 6 months
Recent reviews of Hugo Inc. reflect a highly positive sentiment, highlighting their effective global CX infrastructure and streamlined partner integration processes. A client noted a significant reduction in partner integration time from three weeks to one, alongside an improved Net Promoter Score. Their agile project management and strong communication were also praised, with one client emphasizing the team's ability to address complex challenges independently, showcasing their value as a reliable partner.
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OWORKERS
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$1,000+< $25 / hr250 - 999Hong kong, Hong KongServices provided
60% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)OWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention High-quality work
Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided.
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Application Management Services for Live Streaming Platform
5.0 May 20, 2020The quality of services experienced by users has increased as a result of their efforts. Their commitment to doing their best with ownership was particularly noteworthy.
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed satisfaction with OWORKERS' cost-effectiveness and overall value for money. One client noted that pricing was a key factor in their selection, highlighting OWORKERS' ability to provide quick problem-solving and effective feedback. Another client mentioned that OWORKERS' services improved monitoring quality while maintaining competitive pricing. Overall, the sentiment is positive regarding the balance between cost and the quality of services delivered.
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UndisclosedUndisclosed1,000 - 9,999Hong Kong, Hong Kong
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +4 services10% AI Development10% BI & Big Data Consulting & SI10% Cloud Consulting & SI10% Logistics & Supply Chain ConsultingFounded in 1998, Accenture (China) Co., Ltd., a large Business Consulting company, is in Hong Kong, Hong Kong. Their services include Business Consulting and Call Center Services.
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Featured
What are Featured Providers?
Undisclosed< $25 / hr1,000 - 9,999Serves Hong KongServices provided
30% Back Office Outsourcing50% Customer Service Outsourcing10% Content Moderation Services +1 service10% Data Annotation ServicesOur cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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$5,000+$100 - $149 / hr250 - 999Sheung Wan, Hong Kong
Services provided
20% Back Office Outsourcing30% Cloud Consulting & SI30% Cybersecurity +1 service20% IT Managed ServicesGlobal Data Solutions Limited is a cloud consulting & SI company located in Beijing, China and Sheung Wan, Hong Kong. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249999077, Hong Kong
Services provided
25% Back Office Outsourcing25% Content Marketing25% Digital Strategy +1 service25% Social Media MarketingTCE - Global Influencer Agency is a Digital Strategy company. The 999077, Hong Kong-based agency was launched in 2016. Their team offers Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Kowloon, Hong Kong
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Payment Asia is based in Kowloon, Hong Kong. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wan Chai, Hong Kong
Services provided
100% Back Office OutsourcingProjectOn is a Back Office Outsourcing company. The firm is headquartered in Wan Chai, Hong Kong. Their team provides Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Central, Hong Kong
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Payrock Limited specializes in Back Office Outsourcing. They are located in Central, Hong Kong.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
Services provided
100% Back Office OutsourcingAngra HK Limited is a Back Office Outsourcing company. The Kowloon, Hong Kong-based team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Central, Hong Kong
Services provided
100% Back Office OutsourcingEuron Partners Limited is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing, and the firm is headquartered in Central, Hong Kong.
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UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
Services provided
20% Back Office Outsourcing20% Business Consulting20% Data Annotation Services +2 services20% Document Digitization & Management20% Market ResearchLocated in Kowloon, Hong Kong, Keyoung Information Ltd. Is a Market Research company. They provide Market Research and Business Consulting and were launched in 1993.
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UndisclosedUndisclosed2 - 9Quarry Bay, Hong Kong
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +2 services20% Marketing Strategy20% Sales OutsourcingEstablished in 2021, Incrementum is a Marketing Strategy company. The team offers Marketing Strategy and CRM consulting and SI.
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$5,000+$25 - $49 / hr1,000 - 9,999Kowloon, Hong Kong
Services provided
20% Back Office Outsourcing30% BI & Big Data Consulting & SI30% IT Managed Services +1 service20% CybersecurityDYXnet is a business intelligence company. In Kowloon, Hong Kong, the firm offers BI & big data consulting & SI and IT managed services.
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$1,000+< $25 / hr10 - 49Hong Kong, Hong Kong
Services provided
10% Back Office Outsourcing75% Customer Service Outsourcing15% Call Center ServicesAidey is a business process outsourcing company specializing in customer support services. Reviews indicate a high level of satisfaction, with 90% of clients highlighting their adaptability and efficiency in managing customer inquiries and improving customer satisfaction metrics. Aidey is particularly commended for its rapid response times, professional demeanor, and ability to integrate seamlessly with client operations.
Reviews mention Easy to work with
Clients consistently describe Aidey as dedicated, professional, and easy to work with. One client noted their team's quick understanding of the platform and effective communication, which contributed to a positive customer service experience. Another client highlighted their friendly and supportive nature during interactions, emphasizing the smooth onboarding process and adherence to schedules. Overall, the sentiment reflects strong satisfaction with Aidey's collaborative approach and responsiveness.
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Customer Support for Self-Help Podcast
5.0 Mar 19, 2022They are dedicated, professional, friendly, and easy to work with. Their team quickly understood how our platform worked and now deliver great customer service all around. We’re happy how they handled our customers.
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2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Technology Company
5.0 — A technology company hired Aidey to provide customer support services. The team handled all email and chat support, including order tracking, processing exchanges, and answering FAQs. Read more
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8 of 8 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costReviewed 8 times in the past 6 months
Over the past six months, clients have consistently praised Aidey for their efficient project management and significant improvements in customer service metrics. For instance, one client reported reducing average hold times from 12 minutes to under 3 minutes and achieving an NPS increase from 34 to 49. Another noted a 90% reduction in backlog and a 27% decrease in invoice errors. Overall, clients appreciated Aidey’s responsiveness and cultural alignment, although some suggested improvements in onboarding processes.
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$1,000+< $25 / hr10 - 49Central, Hong Kong
Services provided
30% Back Office Outsourcing30% Business Consulting30% Call Center Services +1 service10% BrandingThe Branding Bees is a Business Consulting company launched in 2023. The team offers Business Consulting and Call Center Services and is located in St. Petersburg, Florida and Mabalacat,
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$100,000+Undisclosed10 - 49Hong Kong, Hong Kong
Services provided
20% Back Office Outsourcing30% Customer Service Outsourcing30% Sales Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention High-quality work
Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.
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B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Salesforce Implementation for IT Company
5.0 Mar 20, 2020They made great software that makes the sales team's lives easier.
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed satisfaction with Swivelt's cost-effectiveness and overall value for money. One client noted the impressive results achieved in brand awareness and lead generation within a short timeframe, highlighting the quality of work delivered. Another client praised the development of a CRM tool that significantly improved their sales process, emphasizing the speed and accuracy of Swivelt's services. Overall, the sentiment regarding pricing and value is positive, with no reported areas for improvement.
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$1,000+$50 - $99 / hr50 - 249Hong Kong, Hong Kong
Services provided
25% Back Office Outsourcing25% Accounting25% Finance & Accounting Outsourcing (FAO) +1 service25% Financial Advising & PlanningIntegra Group is a consulting firm specializing in company registration and ongoing financial, tax, and secretarial services, particularly for foreign businesses entering the Chinese market. They received unanimous praise for their professionalism, efficient communication, and adherence to timelines. Clients highlighted their ability to navigate complex local regulations, with 100% of reviewers noting satisfaction with their project management and communication.
Reviews mention Communicative
Clients have consistently praised Integra Group for their efficient communication and professionalism. One client highlighted the direct lines of communication established between their team and Integra's project manager, which facilitated timely updates and quick responses. Another noted the clear timelines and project delivery dates that were adhered to, reflecting the company's commitment to effective communication. Overall, the sentiment regarding Integra Group's communicative approach is highly positive.
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Company Expansion Consulting for Ocean Resources Company
5.0 Apr 1, 2022Integra Group provided clear timelines and project delivery dates which were followed. Communication was handled by email and in some instances via instant messaging for quick turnarounds. Their efficient communication, professional attitude, and demeanor are impressive.
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed a positive sentiment regarding Integra Group's cost-effectiveness and overall value for money. One client noted their services were 'cost-effective' while another emphasized their professionalism and efficient communication. Both reviews highlighted that Integra provided comprehensive support at competitive prices, enabling clients to navigate complex market entry processes successfully. The clear project timelines and regular updates further contributed to the perception of high value in their offerings.
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UndisclosedUndisclosed10 - 49Hong Kong, Hong Kong
Services provided
20% Back Office Outsourcing40% Commercial Financing20% Accounting +2 services10% Business Consulting10% Financial ConsultingAnton Murray Consulting is a Commercial Financing company based in Northbridge, Australia and Melbourne, Australia. Their services include Commercial Financing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Central, Hong Kong
Services provided
100% Back Office OutsourcingMorae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.
Reviews mention High-quality work
Clients consistently praise Morae Global for delivering high-quality work, noting their efficiency and reliability. One client highlighted a significant reduction in workload and an increase in case management capabilities, stating, 'They do a great job. We are happy.' Another emphasized that 'quality is their best strength.' Overall, the sentiment reflects strong satisfaction with the quality of services provided, contributing to substantial time and cost savings.
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Legal Services for IT Company
4.5 Nov 2, 2017Quality is their best strength. They are a good company that helps others.
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Morae Global as providing good value for money, often noting significant savings in both time and costs. For instance, one client reported saving $5,000 monthly and 150 hours of work, while another highlighted a strong service quality. However, some feedback suggested that pricing could be slightly lower to enhance perceived value. Overall, sentiment towards the company's pricing and value proposition is positive.
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UndisclosedUndisclosed10 - 49Des Voeux Rd Central, Hong Kong
Services provided
70% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company PBO Global is based in Homebush, Australia and San Fernando, Philippines. The team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Hong Kong, Hong Kong
Services provided
20% Back Office Outsourcing20% BI & Big Data Consulting & SI20% Cloud Consulting & SI +2 services20% IT Staff Augmentation20% IT Strategy ConsultingFounded in 2009, ChinaSoft International is an IT strategy consulting company. The company provides IT strategy consulting and BI & big data consulting & SI, and is midsize.
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$1,000+< $25 / hr1,000 - 9,999Wanchai, Hong Kong
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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List of the Top Hong Kong Back Office Outsourcing Service Providers
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UndisclosedUndisclosed1,000 - 9,999Hong Kong, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$100 - $149 / hr250 - 999Sheung Wan, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249999077, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Kowloon, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Wan Chai, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Central, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Central, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Kowloon, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Quarry Bay, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Kowloon, Hong Kong
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Hong Kong, Hong Kong
Ability to deliver
35.7/40.018.2/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Central, Hong Kong
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$100,000+Undisclosed10 - 49Hong Kong, Hong Kong
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$50 - $99 / hr50 - 249Hong Kong, Hong Kong
Ability to deliver
25.8/40.016.2/20 Reviews3.2/10 Clients & Experience6.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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