Name: FBSPL- Fusion Business Solutions (P) Limited
Address: 459 COLUMBUS AVE #4018, New York, United States, NY, 10024, US
Telephone: (240) 979-0061
Price range: < $25
Rating: 4.8

Keeping You First

FBSPL (Fusion Business Solutions) is an AI-integrated consulting and business operations partner helping organizations improve efficiency, accuracy, scalability, and operational performance. Founded in 2006, FBSPL supports 550+ clients across insurance, finance, accounting, AI, automation, and business intelligence.

Working With FBSPL

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
New York, NY
Year founded
Founded 2006

Service Lines

Back Office Outsourcing: 25%
Finance & Accounting Outsourcing (FAO): 20%
Business Consulting: 15%
Data Annotation Services: 8%
Customer Service Outsourcing: 5%
Content Writing Services: 3%
Search Engine Optimization: 3%
AI Consulting: 2%
Business Continuity Management: 2%
Content Marketing: 2%
Financial Consulting: 2%
Graphic Design: 2%
Insurance Services & Brokers: 2%
Pay Per Click: 2%
Social Media Marketing: 2%
UX/UI Design: 2%
Web Design: 2%
Performance Marketing: 1%

Select Focus Area

Back Office Outsourcing

Virtual Assistant: 35%
Claims Processing: 20%
Data Entry & Processing: 20%
Medical Billing Services: 10%
Payment Processing: 10%
Writing & Content Creation Outsourcing: 5%

Business Consulting Focus

Business Process Management Consulting: 20%
Change Management Consulting: 20%
Strategy Development Consulting: 18%
Business Intelligence Consulting: 10%
Business Transformation Consulting: 10%
Management Consulting: 10%
Operational Change Consulting: 10%
Talent Consulting: 2%

Industries

Insurance: 20%
Business services: 15%
Financial services: 15%
Advertising & marketing: 5%
Other industries: 5%
Telecommunications: 5%
Automotive: 3%
Contracting: 3%
Education: 3%
Hospitality & leisure: 3%
Information technology: 3%
Manufacturing: 3%
Media: 3%
Real estate: 3%
Retail: 3%
Supply Chain, Logistics, and Transport: 3%
eCommerce: 3%
Construction: 2%

Clients

Midmarket ($10M - $1B): 40%
Small Business (<$10M): 40%
Enterprise (>$1B): 20%

Back Office Outsourcing Finance & Accounting Outsourcing (FAO) Data Entry & Processing

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.8 /5

What Clients Have Said

FBSPL- Fusion Business Solutions (P) Limited offers good value for cost, with clients highlighting their affordability and efficiency. Specific project costs were mentioned as under $50,000, with positive feedback on their ability to meet budget expectations and provide quality service.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 70 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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FBSPL- Fusion Business Solutions (P) Limited Review Insights

Overall Review Rating

4.8

Quality 4.7
Schedule 4.9
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Proactive Problem Solving

Clients appreciate the proactive approach of FBSPL- Fusion Business Solutions (P) Limited in addressing challenges and providing solutions. Their willingness to adapt and improve processes is frequently mentioned.
Effective Project Management

Several reviews highlight FBSPL- Fusion Business Solutions (P) Limited’s effective project management, noting their ability to deliver on time and manage tasks efficiently. Their structured approach to task tracking and regular updates are appreciated by clients.
Comprehensive Industry Knowledge

The knowledge and expertise of FBSPL- Fusion Business Solutions (P) Limited in various industries, particularly insurance, are highlighted as a significant asset. Clients appreciate their deep understanding of industry-specific processes and systems.
High Quality and Accuracy

FBSPL- Fusion Business Solutions (P) Limited is recognized for maintaining high standards of quality and accuracy in their deliverables. Clients report minimal errors and high levels of satisfaction with the precision of the work completed.
Room for Improvement in Training

While overall feedback is positive, some clients suggest improvements in the initial training phase for new team members to ensure smoother transitions and reduce the learning curve.
Adaptive and Quick Learners

Clients note that FBSPL- Fusion Business Solutions (P) Limited’s team members are quick to learn and adapt to new systems and processes. This adaptability has been a significant factor in the success of their engagements.

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FBSPL- Fusion Business Solutions (P) Limited Reviews

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Customer Service Outsourcing
Email Support Services
Less than $10,000
April 2024

3.5

Quality: 3.0

Schedule: 3.5

Cost: 3.5

Willing to Refer: 3.0

"We would consider them as an option again in the future if workload was available."

May 9, 2024

Office Manager, Financial Services Company

Anonymous

Financial services
Frederick, Maryland
1-10 Employees
Online Review

A financial services company hired Fusion Business Solutions (P) Limited for customer service outsourcing. The team was responsible for sending templated emails to clients and submitting documents.

Fusion Business Solutions (P) Limited was responsive to the client's initial request and provided a summary of work at the end of each day. While some of the deliverables required corrections, the work was generally delivered within deadlines, and the client found the engagement's to be cost fair.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of a financial services company

Describe what your company does in a single sentence.

Insurance Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Customer Service Virtual Assistant
Administrative Assistant Virtual Assistant

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

Pricing fit our budget

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sent routine template emails to clients.
Submitted documents in carrier systems.
Created Accord forms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We would consider them as an option again in the future if workload was available.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to intial request. Took some time to get things back but were genrally delivered in the time parameters provided. Provided summary of work performed at the end of each workday.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

RATINGS

3.5

"Would consider as an option again in the future if workload was available."

Recruiting
Less than $10,000
Feb. 2024 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 3.5

Willing to Refer: 5.0

"They have strong recruiting consultants."

Apr 26, 2024

Principal, HR & Talent Agency

Anonymous

Other industries
Boca Raton, Florida
1-10 Employees
Online Review

Fusion Business Solutions (P) Limited provides recruiting services for an HR and talent agency to improve candidate flow.

Fusion Business Solutions (P) Limited’s efforts have been met with positive acclaim, much to the client's delight. The team is highly communicative, and internal stakeholders are particularly impressed with the service provider's workforce.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of a human resources company

Describe what your company does in a single sentence.

Attract, hire, and promote talent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?
Improve candidate flow

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Referral

Why did you select Fusion Business Solutions (P) Limited over others?

Referred to me

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided a variety of candidates in different regions and industries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Love was assigned to our team and he is fantastic. He fits in culturally, works hard, and communicates clearly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Love has been great.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They have strong recruiting consultants.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

Not at the moment.

RATINGS

5.0

Recruiting Recruitment Process Outsourcing
Less than $10,000
Feb. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The company's approach is highly personalized."

Apr 12, 2024

Head of Operations, Business Services Co

Anonymous

Business services
Fort Lauderdale, Florida
1-10 Employees
Online Review

Fusion Business Solutions (P) Limited has provided recruitment services for a business services company. The team has been tasked with finding candidates for over 25 jobs within a short timeframe.

Fusion Business Solutions (P) Limited’s efforts have successfully delivered candidates.. The team has communicated via virtual meetings and shown expertise and a personalized demeanor, meeting all the client's requirements. Overall, the team's approach has set them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Operations of a business services company

Describe what your company does in a single sentence.

Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Identify candidates

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Referral

Why did you select Fusion Business Solutions (P) Limited over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

delivered candidates on over 25 jobs in short span of time

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Percentage of project deliverables was completed on schedule Quality candidates submitted Enthusiasm from our team member from Fusion, Love

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Love brings a unique blend of expertise and personal attention to every interaction, ensuring that not only our professional requirements are met but also that we feel genuinely supported and valued

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

The company's approach is highly personalized, tailored to meet specific needs and preferences, which makes all the difference.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

none

RATINGS

5.0

Data Annotation Services Insurance Services & Brokers
Business Insurance
Confidential
Oct. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They continue to improve and follow directions well."

Apr 2, 2024

Commercial Lines Manager, Insurance Brokerage

Anonymous

Financial services
Woodridge, Illinois
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides data entry services for an insurance firm. The team’s tasks include compiling necessary information for renewals, new businesses, proposals, and special projects.

The client is happy with Fusion Business Solutions (P) Limited’s work, which meets expectations. The team delivers tasks on time and communicates effectively with the client to keep projects moving forward. Their dedicated resources assigned to the client have also been truly helpful and impressive. This review is an update by the client company. The original content is located below the new review.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Commercial Lines Manager of an insurance brokerage.

Describe what your company does in a single sentence.

Insurance Broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Help with data input

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Fusion has helped with data entry, compiling information needed for renewals and new business, proposals, special projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is an ongoing service. They continue to improve and follow directions well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most items are completed by date requested. If there is something that cannot be done in time Fusion lets me know and asks for direction on if they need to move items up or down the list.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I enjoy having a dedicated person we work with. Makes training much easier.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

None.

UPDATED REVIEW

This review was published on (08/25/2022)
Manager, Insurance CompanyFinancial services

Woodridge, Illinois

1-10 Employees

Sep 2021 - Ongoing

Less than $10,000

Verified

Project summary
Fusion Business Solutions (P) Limited has been hired by an insurance company for assistance in improving their processes. Their work includes entering apps into the client's system and creating proposals.

Feedback summary
Thanks to Fusion Business Solutions (P) Limited's efforts, the client has saved more time, allowing them to work on more important tasks. The team communicates with the client weekly and sets up Zoom meetings as needed. In addition, they listen and respond positively to feedback.
BACKGROUND

Please describe your company and your position there.

I am the manager of a Insurance Broker who deals primarily in commercial insurance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Business Solutions (P) Limited?

Our company uses Fusion to help streamline the data entry of the work. This includes entering applications into our system, doing proposals, starting our renewal process and helping with special projects like putting a template together.

SOLUTION

How did you select this firm and what were the deciding factors?

I was not involved in the beginning of narrowing down the firms but the final decision was made based off speaking to other agents who used Fusion and confirming the quality of their work.

Describe the project in detail and walk through their service package.

Our contact helps us streamline our process by doing the data work that would take our employees away from clients. Them doing things like our proposal or applications allows our team more balance in their job.

How many resources from the vendor's team worked with you, and what were their positions?

We have one account manager and one team member we work with daily.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Being able to have them work on the data side things has saved our team time and allowed them to work on other items.

How effective was the workflow between your team and theirs?

Fusion communicates weekly on feedback about who you work with and making sure to set up zooms to go over processes and questions.

What did you find most impressive or unique about this company?

They take direction fairly well. If they are doing something differently than what you want, they will listen to your direction and make the changes.

Are there any areas for improvement or something they could have done differently?

At first there is a learning curve and the time it takes them to get something done is longer than if you did it yourself but once they have the process down they do speed it up.
Star Ratings
Overall rating: 4

Quality: 4

Cost: 5

Schedule: 5

Willing to refer: 4

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
Jan. 2023 - Ongoing

4.5

Quality: 4.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 3.5

"They're quick to learn each task."

Mar 28, 2024

Member, Insurance Company

Anonymous

Financial services
Sandy, Utah
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides back-office support for an insurance company. The team is responsible for data entry, form processing, endorsements, and quoting.

The client is satisfied with Fusion Business Solutions (P) Limited’s services. The team's ability to quickly understand each task has been truly commendable. The partners interact mainly through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Member

Describe what your company does in a single sentence.

Commercial Insurance Brokers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Back office help

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Clutch Site

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Data input, accord forms, endorsements, quoting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ability to perform the duties outlined.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're quick to learn each task.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

speed of learning

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

more training for the associates prior to being assigned to us. more insurance knowledge before coming on board.

RATINGS

4.5

Back Office Outsourcing
Data Entry & Processing
Confidential
Sep. 2023 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We appreciate that they do things the way we want instead of imposing a process."

Mar 22, 2024

VP, Doyle & Ogden Insurance

Shannon Heads

Financial services
Grand Rapids, Michigan
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provides support services for an independent insurance agency. The team’s goal is to improve the capacity of the client’s existing staff.

Thanks to Fusion Business Solutions (P) Limited, the client’s staff has improved their ability to focus on more complicated tasks. The team manages the engagement well and have great time management skills. Moreover, they’ve also been flexible in terms of adapting to the client’s processes.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Doyle & Ogden Insurance

Describe what your company does in a single sentence.

Independent Insurance Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

greater capacity for existing staff

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support for insurance operations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ability for staff to focus on more complicated tasks.
output for certain processed tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, any special projects have been handled on time, and they are meeting the SLA's we agreed on for tasks that come in throughout the day

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate that they do things the way we want instead of imposing a process.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

nothing comes to mind

RATINGS

4.5

Back Office Outsourcing Customer Service Outsourcing
Email Support Services Data Entry & Processing
Less than $10,000
Feb. 2021 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We commend the integrity of the workers and the company."

Mar 8, 2024

Owner, Alliance General Insurance Agency, LLC

Molly Vieyra-Smith

Other industries
Greenwood Village, Colorado
1-10 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provided back office support for an insurance sales and services agency. The team was responsible for process changes, endorsements, policy renewals, and requotes.

Fusion Business Solutions (P) Limited’s work has been met with positive acclaim, thanks to their transparency of progress. The team was highly responsive and adaptable to changes, and internal stakeholders praised the service provider's integrity.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Alliance General Insurance Agency, LLC

Describe what your company does in a single sentence.

Insurance sales and service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

back office support
customer service processing

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

email contact

Why did you select Fusion Business Solutions (P) Limited over others?

Great culture fit
Good value for cost
Company values aligned
sales person was very good

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired and continue to use FBSPL to process changes, endorsements, review policy renewals, provide requotes for renewals, send renewal letters, send cancellation reminders, do download reports, create and update excel spread sheets regarding download renewal and changes, and offer input on more efficient ways to run our agency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we receive daily email stating what will be accomplished each day and then at the end of each day a lisr of what all was done.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to our needs and adaptable to our changing needs.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

We commend the integrity of the workers and the company.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

No, there's nothing they need to improve on.

RATINGS

5.0

Accounting Business Consulting Recruiting
Less than $10,000
Sep. 2023 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were superb in responding and delivering the tasks."

Mar 6, 2024

Director Owner, MFAIR Services Ltd

Francesca Furlanetto

Other industries
London, England
1-10 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited was hired by an HVAC business to provide admin support. The team worked on admin assistance, data collecting and saving strategies, accounting, and recruiting.

Thanks to Fusion Business Solutions (P) Limited's efforts, the client saw an increase in their lead conversion rate. The team was responsive and committed to delivering tasks beyond what was required. Their integrity and understanding of the business allowed them to create bespoke services.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director Owner of MFAIR Services Ltd

Describe what your company does in a single sentence.

HVAC Business - Air conditioning, ventilation, Refrigeration services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Admin Support and Business Admin improvement strategies

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

They approach me

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Admin work assistance,
Admin work data collecting and saving strategies,
Accounting Bookkeeping services,
Recruiting services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The great organisational results and company growth in the procedures developed together increasing our lead conversion increased rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were superb in responding and delivering the tasks required doing always more than was required providing excellent services.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The integrity within the business and the huge value they deliver creating bespoke services for the need of their customers without keeping it standard. They aim to understand in details the service, integrity, type of business of their customer adapting to the need that the business require and what it wants to communicate to the market

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

Nothing I can think of right now

RATINGS

5.0

Accounting Back Office Outsourcing
Bookkeeping
Confidential
Jan. 2023 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"We've built a good relationship with them, and they are always willing to help us with whatever we present them."

Feb 8, 2024

Associate Director of Operations & Marketing, Consulting Co

Anonymous

Other industries
Los Angeles, California
11-50 Employees
Online Review
Verified

Fusion Business Solutions (P) Limited provided business process management services for a consulting firm. The team also provided bookkeeping support, reconciling expenses, and account bookkeeper support.

n/a’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Associate Director, Operations and Marketing of a consulting company

Describe what your company does in a single sentence.

Strategy & market intelligence consulting firm for the Precision Medicine industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Bookkeeping support - reconciling expenses
Scheduling for executives of the firm

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

Pricing fit our budget
Good value for cost

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Provide Business Process Management services to build more efficient and scalable back-end operations and to assist with the following activities:

Calendar Management – schedule meetings/book travel
Account Bookkeeping support (e.g., expense management and record-keeping)

In addition, Consultant may offer services for other miscellaneous administrative tasks as per the instructions provided by.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We rely on Leo to reconcile our Abacus expenses weekly with little supervision. He has gained the trust of the Partners of our firm to handle their scheduling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leo is responsive and keeps us updated on the status of assignments.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Their team is really nice and supportive. We've built a good relationship with them, and they are always willing to help us with whatever we present them.

Are there any areas for improvement or something Fusion Business Solutions (P) Limited could have done differently?

n/a

RATINGS

4.5

Back Office Outsourcing
Less than $10,000
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're able to handle any task we present to them with very little training required."

Feb 7, 2024

VP of Operations, Insurance Agency

Anonymous

Business services
Columbia, South Carolina
11-50 Employees
Online Review

Fusion Business Solutions provides back-office outsourcing for an insurance agency. The team has set up group profiles in the client's database, reviewed data, and entered census data into Microsoft Excel.

Thanks to Fusion Business Solutions' efforts, the client has seen an increase in efficiency and faster turnaround times for their end clients. The team manages any task with little training required. FBSPL is attentive to the client's needs and communicates via email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP of Operations of a an insurance agency.

Describe what your company does in a single sentence.

Insurance General Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Business Solutions (P) Limited to accomplish?

Back office administrative work

SOLUTION

How did you find Fusion Business Solutions (P) Limited?

Online Search

Why did you select Fusion Business Solutions (P) Limited over others?

High ratings
Good value for cost
Company values aligned

How many teammates from Fusion Business Solutions (P) Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up new group profiles in our database, reviewing and gathering data to provide accurate quotes, entering census data into Excel

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased efficiency and faster turn around times for our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very attentive to our needs.

What was your primary form of communication with Fusion Business Solutions (P) Limited?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They're able to handle any task we present to them with very little training required.

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5.0

Showing 71-80 of 107 Reviews

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459 COLUMBUS AVE #4018 New York, NY, United States 10024

6 - 9

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FBSPL- Fusion Business Solutions (P) Limited

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Proactive Problem Solving

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Reviews mentioning:

FBSPL- Fusion Business Solutions (P) Limited Reviews

Customer Service Outsourcing for Financial Services Company

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Recruiting for HR & Talent Agency

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Recruitment Outsourcing for Business Services Co

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Data Entry Services for Insurance Brokerage

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UPDATED REVIEW

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Back-Office Support for Insurance Company

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Support Services for Independent Insurance Company

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Back Office Support for Insurance Sales & Services Agency

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Business Consulting, Accounting & Recruiting for HVAC Co

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Business Process Mgmt & Bookkeeping for Consulting Firm

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