• Post a Project

Keeping You First

FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm with a strong focus on leveraging technology to drive efficiency and innovation. Since 2006, we have been providing outsourcing solutions that help businesses streamline processes, optimize operations, and scale effortlessly.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    New York, NY
  • Year founded
    Founded 2006

1 Locations

  • New York , NY

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    FBSPL offers competitive pricing that fits clients' budgets, providing good value for cost. Clients appreciate their efficiency and timely delivery of tasks, with many noting improved workflow and communication. Specific project costs weren't disclosed, but overall, clients express satisfaction with the financial investment.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 69 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    FBSPL- Fusion Business Solutions (P) Limited Review Insights

    Overall Review Rating

    4.8
    • Quality 4.7
    • Schedule 4.8
    • Cost 4.8
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Proactive Communication

      Clients value FBSPL's proactive approach to communication, with regular updates and status reports ensuring transparency. This approach has helped in maintaining alignment with client expectations and addressing issues promptly. SENTIMENT: POSITIVE

    • Effective Back-Office Support

      FBSPL has been recognized for providing effective back-office support, which has allowed clients to focus on their core business activities. Their services have helped clients streamline operations, improve efficiency, and reduce workload, contributing to business growth. SENTIMENT: POSITIVE

    • High Adaptability and Integration

      FBSPL is praised for its adaptability in integrating with client workflows and systems. Their ability to quickly align with client processes and provide customized solutions has been a standout feature, enhancing operational efficiency. SENTIMENT: POSITIVE

    • Strong Project Management

      Numerous clients praised FBSPL- Fusion Business Solutions (P) Limited for their effective project management, ensuring timely delivery and responsiveness to client needs. Their structured approach and ability to adapt to client workflows were highlighted as key strengths. Clients appreciated their consistent communication and proactive problem-solving. SENTIMENT: POSITIVE

    • Room for Improvement in Training

      While generally effective, there have been suggestions for improving training processes, particularly in ensuring associates have sufficient industry knowledge prior to assignment. Some clients noted initial learning curves but acknowledged improvements over time. SENTIMENT: MIXED

    • High-Quality Customer Service

      Clients consistently commended FBSPL for their exceptional customer service and support. Their ability to communicate effectively and manage client expectations has been a significant factor in client satisfaction. Their responsiveness and willingness to go the extra mile were frequently mentioned. SENTIMENT: POSITIVE

    FBSPL- Fusion Business Solutions (P) Limited Reviews

    Submit a Review
    All Filters

    0 selected

    Sort by
    Services
    Project Cost
    Industry
    Location

    Back-Office Support for Insurance Company

    • Back Office Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    3.5

    "They're quick to learn each task."

    Mar 28, 2024
    Member, Insurance Company
    Anonymous
    Verified
    • Financial services
    • Sandy, Utah
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back-office support for an insurance company. The team is responsible for data entry, form processing, endorsements, and quoting.

    Support Services for Independent Insurance Company

    • Back Office Outsourcing
    • Confidential
    • Sep. 2023 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We appreciate that they do things the way we want instead of imposing a process."

    Mar 22, 2024
    VP, Doyle & Ogden Insurance
    Shannon Heads
    Verified
    • Financial services
    • Grand Rapids, Michigan
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides support services for an independent insurance agency. The team’s goal is to improve the capacity of the client’s existing staff. 

    Back Office Support for Insurance Sales & Services Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Less than $10,000
    • Feb. 2021 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We commend the integrity of the workers and the company."

    Mar 8, 2024
    Owner, Alliance General Insurance Agency, LLC
    Molly Vieyra-Smith
    Verified
    • Other industries
    • Greenwood Village, Colorado
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provided back office support for an insurance sales and services agency. The team was responsible for process changes, endorsements, policy renewals, and requotes.

    Business Consulting, Accounting & Recruiting for HVAC Co

    • Accounting Business Consulting Recruiting
    • Less than $10,000
    • Sep. 2023 - Feb. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were superb in responding and delivering the tasks."

    Mar 6, 2024
    Director Owner, MFAIR Services Ltd
    Francesca Furlanetto
    Verified
    • Other industries
    • London, England
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited was hired by an HVAC business to provide admin support. The team worked on admin assistance, data collecting and saving strategies, accounting, and recruiting.

    Business Process Mgmt & Bookkeeping for Consulting Firm

    • Accounting Back Office Outsourcing
    • Confidential
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "We've built a good relationship with them, and they are always willing to help us with whatever we present them."

    Feb 8, 2024
    Associate Director of Operations & Marketing, Consulting Co
    Anonymous
    Verified
    • Other industries
    • Los Angeles, California
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provided business process management services for a consulting firm. The team also provided bookkeeping support, reconciling expenses, and account bookkeeper support.

    Back-Office & Data Entry Services for Insurance Agency

    • Back Office Outsourcing
    • Less than $10,000
    • Oct. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're able to handle any task we present to them with very little training required."

    Feb 7, 2024
    VP of Operations, Insurance Agency
    Anonymous
    • Business services
    • Columbia, South Carolina
    • 11-50 Employees
    • Online Review

    Fusion Business Solutions provides back-office outsourcing for an insurance agency. The team has set up group profiles in the client's database, reviewed data, and entered census data into Microsoft Excel.

    Service Support for Commercial Insurance Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Less than $10,000
    • May 2023 - Dec. 2039
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "They finish projects on time and are timely, professional, and clear with their responses."
    Feb 1, 2024
    Operations Manager, Box Insurance Agency
    Andrea Nix
    Verified
    • Other industries
    • Grapevine, Texas
    • 11-50 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides service support for a commercial insurance agency. The team processes change requests and endorsements, orders loss runs, and downloads clients' documents.

    Back-Office Outsourcing for Insurance Agency

    • Back Office Outsourcing
    • Confidential
    • Jan. 2023 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "They're always there to work with us to meet our requirements and change course if needed."

    Oct 12, 2023
    Operations Director, Insurance Agency
    Anonymous
    Verified
    • Financial services
    • Elgin, Illinois
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back-office outsourcing services to an insurance agency. They create personal line quotations, produce COI, and analyze and provide quotes for policy renewals.

    Back Office Outsourcing for Insurance Agency

    • Back Office Outsourcing
    • Confidential
    • June - Dec. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    Oct 10, 2023
    Principal, Allegiance First Insurance
    Amber Warner
    Verified
    • Financial services
    • Menifee, California
    • 1-10 Employees
    • Online Review
    • Verified

    Fusion Business Solutions (P) Limited provides back office outsourcing services for an insurance agency. The team manages the client's customer service and offers back office support.

    Back Office Outsourcing for Independent Insurance Agency

    • Back Office Outsourcing Customer Service Outsourcing
    • Confidential
    • Aug. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The team has been delightful to work with so far."

    Oct 5, 2023
    CEO, Lindquist Insurance Associates, Inc.
    Anonymous
    Verified
    • Consumer products & services
    • Farmington, Connecticut
    • 1-10 Employees
    • Online Review
    • Verified

    An insurance agency hired Fusion Business Solutions (P) Limited to provide back office support. The team is responsible for processing and fulfilling customer transactions and requests.

    Locations (1)

    459 COLUMBUS AVE #4018 New YorkNY, United States 10024

    6 - 9

    Contact FBSPL- Fusion Business Solutions (P) Limited

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Get connected to see updates from FBSPL- Fusion Business Solutions (P) Limited like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

    Beacon Insurance, Pension & Estate Advisory Services

    (1)
    Beacon Insurance, Pension & Estate Advisory Services Logotype

    Jessica Lewis

    Gavan-Graham Electrical Products

    (1)
    Gavan-Graham Electrical Products Logotype

    Gavan Graham

    Insurance Professionals of Arizona

    (1)
    Insurance Professionals of Arizona Logotype

    Kim Iverson

    Keyes Insurance Brokerage Ltd

    (1)
    Keyes Insurance Brokerage Ltd Logotype

    Sean Lim

    Riemer Insurance Group, Inc.

    (1)
    Riemer Insurance Group, Inc. Logotype

    maria Rodriguez

    Ted Mardy Insurance Agency

    (1)
    Ted Mardy Insurance Agency Logotype

    Jon Marty

    The Bulow Group

    (1)
    The Bulow Group Logotype

    Meghan Drew

    The Insurance Group LLC. Knoxville TN

    (1)
    The Insurance Group LLC. Knoxville TN Logotype

    Josh Witt

    WHEATSTONE

    (1)
    WHEATSTONE Logotype

    Mikaela Melendres

    YourPolicy

    (1)
    YourPolicy Logotype

    Gayathri Narayanan

    Additional Connections

    (3)