Name: CrewBloom
Address: 347 5th Ave #1402, New York, United States, NY, 10016, US
Telephone: +1 (718) 747-8756
Price range: < $25
Rating: 4.7

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Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
50 - 249
Locations
New York, NY
Year founded
Founded 2016

Service Lines

Customer Service Outsourcing: 25%
Sales Outsourcing: 25%
Back Office Outsourcing: 10%
Finance & Accounting Outsourcing (FAO): 10%
Recruiting: 10%
Recruitment Process Outsourcing: 10%
Staffing: 10%

Select Focus Area

Back Office Outsourcing

Virtual Assistant: 95%
Data Entry & Processing: 5%

Customer Service Outsourcing

Order Processing & Taking: 40%
Chat Support Services: 20%
Email Support Services: 20%
Phone Support Services: 20%

RPO Focus

Candidate Sourcing: 35%
Candidate Testing: 35%
Background Checks: 10%
Candidate Engagement & Management: 10%
Job Posting Management: 10%

Sales Outsourcing

B2B Appointment Setting: 50%
B2B Lead Generation: 25%
B2B Lead Qualification: 25%

Staffing Focus

Permanent Staffing: 70%
Contingent Staffing: 10%
Seasonal Staffing: 10%
Temporary Staffing: 10%

Industries

Financial services: 20%
Advertising & marketing: 15%
Real estate: 15%
Consumer products & services: 10%
Business services: 5%
Dental: 5%
GPS, Navigation & GIS: 5%
Information technology: 5%
Medical: 5%
Retail: 5%
Telecommunications: 5%
eCommerce: 5%

Clients

Small Business (<$10M): 90%
Midmarket ($10M - $1B): 10%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.7 /5

What Clients Have Said

CrewBloom offers competitive pricing and high value for cost, with clients noting good fit for budgets. Specific project costs were not detailed, but many clients emphasized satisfaction with the quality of candidates and services provided, indicating strong overall value.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 23 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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Customer Support Outsourcing Packages

starting at $1,999/month

CrewBloom Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.6
Cost 4.7
Willing to Refer 4.7

Top Mentions

Review Highlights

Potential for Expertise Expansion

While clients are generally satisfied, some suggest that CrewBloom could enhance their expertise in specific areas like revenue operations and Salesforce recruiting to add more value to their services.
Technical Knowledge and Process Optimization

CrewBloom demonstrates technical expertise, particularly in digital marketing and sales processes. They effectively optimize workflows and use technology to improve performance metrics like open and click-through rates.
Adaptability and Quick Onboarding

CrewBloom's ability to adapt to client needs and provide quick onboarding processes is highly regarded. They seamlessly integrate into clients' operations, minimizing disruptions and enhancing productivity.
Effective Communication and Project Management

Clients appreciate CrewBloom's effective communication through virtual meetings, emails, and messaging apps. They provide timely updates, are responsive to client needs, and ensure smooth project management, leading to successful outcomes.
High-Quality Human Capital Resources

Clients commend CrewBloom for providing high-quality human capital resources. Their team adapts quickly and effectively to client requirements, contributing to significant business achievements.
Proactive and Attentive Customer Success

CrewBloom's customer success managers are proactive and attentive, ensuring client satisfaction. They respond promptly to inquiries and provide ongoing support, contributing to the positive feedback from clients.

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CrewBloom Reviews

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Accounting Finance & Accounting Outsourcing (FAO) Staffing
Less than $10,000
June - Sep. 2023

4.5

Quality: 3.0

Schedule: 3.0

Cost: 4.5

Willing to Refer: 5.0

"CrewBloom was fantastic overall."

Sep 29, 2023

Accounting Manager, Property Management Company

Anonymous

Real estate
Portland, Oregon
1-10 Employees
Online Review
Verified

CrewBloom provided accounting virtual assistance for a proper management company. The team provided accounting assistance, bill entry assistance, and email management support.

CrewBloom met the client's expectations and showed an impressive work ethic and a human-centric approach. CrewBloom's success manager provided good candidates and was wonderful throughout the interview process. The team used Hubstaff for management, met deadlines, and was communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Accounting Manager of a real estate company

Describe what your company does in a single sentence.

Property Management Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CrewBloom to accomplish?

Accounting VA

SOLUTION

How did you find CrewBloom?

Online Search

Why did you select CrewBloom over others?

High ratings
Great culture fit

How many teammates from CrewBloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Accounting Assistant;Bill entry assistance and email management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

HubStaff, Manual Monitoring

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CrewBloom was fantastic overall. The client success manager was wonderful to work with throughout the interview process and providing candidates. Highly recommend them!

What was your primary form of communication with CrewBloom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The work culture, communication and human-centric nature.

Are there any areas for improvement or something CrewBloom could have done differently?

This is very specific to my VA - but what we were looking for in a candidate were not met for my department.

RATINGS

4.5

Customer Service Outsourcing Sales Outsourcing Staffing
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''They have been very attentive to our needs.''

Aug 7, 2023

Department Manager, Mergers Marketing

Anonymous

Consumer products & services
Los Angeles, California
1-10 Employees
Online Review

A drug testing supplier has hired CrewBloom for recruitment services. They've provided contractors that handle internal processes and other client-facing resources to manage sensitive data.

Thanks to CrewBloom's efforts, the client has seen an increase in productivity and turnaround times. CrewBloom's team responds quickly to all needs and questions. They take the time to understand the company and its candidates and are communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Department Manager at Mergers Marketing

Describe what your company does in a single sentence.

We sell drug testing supplies and background checks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CrewBloom to accomplish?

Hire great candidates
create a successful partnership
growth

SOLUTION

How did you find CrewBloom?

Referral

Why did you select CrewBloom over others?

Pricing fit our budget
Referred to me

How many teammates from CrewBloom were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Some contractors hired handle internal processes that deal with our products and services. Some are client facing while others are handling sensitive data information.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Have increase productivity and turn around time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All needs and question were handled swiftly.

What was your primary form of communication with CrewBloom?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They truly take the time to get to know our company as well as our candidates. They are very communicative towards our contractors.

Are there any areas for improvement or something CrewBloom could have done differently?

We had a rough start at the beginning. I believe this was more due to the changing of our account managers assigned to us by CrewBloom. We have had that straightened out since then. They have been very attentive to our needs.

RATINGS

5.0

"Extremely attentive"

Customer Service Outsourcing
Chat Support Services
+1
Confidential
Apr. - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are always very attentive to our needs and constantly communicate with us."

Jul 11, 2023

Global Director of Supply, Footwear Company

Anonymous

Retail
Miami, Florida
51-200 Employees
Online Review
Verified

CrewBloom provides customer support to a footwear company. They respond to customer emails and messages, process daily orders, manage refunds, resolve shipping errors, and dispute credit card chargebacks.

CrewBloom has helped the client quickly respond to the end customers' inquiries and reduce customer complaints. The vendor's team is timely and always attentive to the client's needs. They also maintain constant communication through email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Global Director of Supply of a retail company

Describe what your company does in a single sentence.

Footwear wholesale and retail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CrewBloom to accomplish?

Provide great customer service to our online clients

SOLUTION

How did you find CrewBloom?

Online Search

Why did you select CrewBloom over others?

High ratings
Great culture fit
Good value for the cost

How many teammates from CrewBloom were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Respond to customer emails and messages in a timely manner
Process daily orders by retrieving the data, revising it, and providing it to the warehouse for picking and shipping.
Credit customers if items are out of stock. Also, notify and refund them.
Resolve shipping errors and discrepancies
Process warranty claims as necessary
Dispute credit card chargebacks
Reverse failed transactions in the system
Perform other tasks as deemed necessary by the company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quick responses to customers' inquiries
Low level of complaints by customers on services provided

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered items on time and responded to our needs.

What was your primary form of communication with CrewBloom?

Email or Messaging App

What did you find most impressive or unique about this company?

They are always very attentive to our needs and constantly communicate with us.

Are there any areas for improvement or something CrewBloom could have done differently?

I cannot think of anything at this time.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I like the quality of representatives the most and the way their pricing model works for us."

Jan 19, 2021

Sales Manager, E-Commerce Startup

Anonymous

Arts, entertainment & music
Manila, Philippines
1-10 Employees
Online Review

An e-commerce startup hired CrewBloom to provide onboard support representatives. The representatives will take inbound calls for the client.

Thanks to CrewBloom's efforts, the client is satisfied with the representatives. The team is always ready to assist the client with all the training and communication, resulting in a very effective collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sales Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CrewBloom?

We hired CrewBloom to outsource sales and customer support representatives for our team.

What were your goals for this project?

We wanted to onboard 5 support reps to take inbound calls.

SOLUTION

How did you select CrewBloom?

Google search.

Describe the project in detail.

We found them via Google and hopped on a discovery call to learn about their services. We liked their free trial and quick onboarding (2 weeks) that's why we decided to test out their services.

What was the team composition?

We met a BDM and a Success Manager, not including their founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was excellent. After the kickoff call, we set an interview date and a training date. We love that they were very transparent during the kickoff call and managed to set our expectations properly.

How effective was the workflow between your team and theirs?

It was our first time outsourcing reps so training and communication was a bit shaky at first but their Success Team was their to always assist us that's why collaboration was very effective.

What did you find most impressive about this company?

I like the quality of representatives the most and the way their pricing model works for us.

Are there any areas for improvement?

None at the moment.

RATINGS

5.0

Call Center Services
Less than $10,000
Sep. - Nov. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The most impressive thing about the company was the quality talent of the team they provided."

Nov 9, 2020

Director of Operations, The Klapper Group

Abby Leon

Real estate
Hermosa Beach, California
1-10 Employees
Online Review
Verified

In order to reach out to a massive number of people, a real estate firm hired CrewBloom to supply them with outside sales agents to offer the properties of their third-party clients.

Thanks to the services provided by CrewBloom, the client's end goal was met. The team was able to acquire leads with absolute efficiency and effectiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Director of operations for a real estate sales team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CrewBloom?

We hired CrewBloom to supply an outside sales agent.

What were your goals for this project?

Outside sales agent to obtain leads for real estate transactions.

SOLUTION

How did you select CrewBloom?

We found crew bloom on google, and were very impressed by the team and knew right away they were a great company to work with.

Describe the project in detail.

We hired an outside sales agent to call neighborhoods to seek homes for sale for our current clients.

What was the team composition?

We had an outside sales agent, Dovie who was wonderful. Jay and Jhym also helped make sure the team stayed on track and accountable so it was relatively hands free for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Dovie obtained several real leads for the team to follow up with.

How effective was the workflow between your team and theirs?

The work flow was extremely effective. We were able to generate business due to Dovie's hard work.

What did you find most impressive about this company?

The most impressive thing about the company was the quality talent of the team they provided.

RATINGS

5.0

Other IT Consulting and SI
$10,000 to $49,999
Apr. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The company was able to find hard working and teachable employees. They have been a joy to work with."

Oct 22, 2020

Head of Conversation Analytics, scaleMatters

JT Seelman

Other industries
Bethesda, Maryland
11-50 Employees
Online Review
Verified

A software services company hired CrewBloom to listen to, evaluate, and analyze sales calls. The goal was to provide accurate data to gather up the entire profile of their client's prospect KPI's.

Thanks to the efforts of the CrewBloom team, the company was able to provide their client with key analyses that will ultimately help them reach their goals. The company was most impressed by how teachable all the members of the CrewBloom team were, resulting in a pleasant working partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Currently work a Software and Services company that helps early stage IT companies scale their sales and marketing through science like precision.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CrewBloom?

Conversation Analysts. We hired the CB team to listen, evaluated and analyze sales calls.

What were your goals for this project?

The goals is to provide accurate data to gather up the entire profile of our customer's prospect (From Goals to challenges)

SOLUTION

How did you select CrewBloom?

We did personalized interviews that came to us from CB.

Describe the project in detail.

The goals is to provide accurate data to gather up the entire profile of our customer's prospect (From Goals to challenges). They are under my guidance on what to be doing on a day to day basis. They are very self sufficient at this point.

What was the team composition?

We hired 4 CB. The team has not expanded yet but we are hopeful that will change.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our CB has provided KEY analysis of our customer's prospect in order to ultimately help support the mission of lowering our customer's CAC

How effective was the workflow between your team and theirs?

Very effectie

What did you find most impressive about this company?

The company was able to find hard working and teachable employees. They have been a joy to work with.

Are there any areas for improvement?

N/A

RATINGS

5.0

Call Center Services
Less than $10,000
Oct. - Jan. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Love the company culture, the positivity, and the commitment of everyone on this team."

Oct 22, 2020

Operations Manager, RCS Professional Services

Esther Deutsch

Other industries
New York City, New York
11-50 Employees
Online Review
Verified

An IT and cybersecurity solutions company partnered with CrewBloom in order to develop their outbound sales process. The goal was to generate more sales appointments for the business.

The team was able to book two appointments in just the first week of the partnership, and the company is eagerly awaiting more in the coming months. The company could not envision working with any other team in this capacity.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

RCS Professional Services is a full-service IT Managed Service Provider offering IT and Cyber-security solutions, products, and services to small and medium-sized businesses in the New York Tri-state and Atlanta areas.

RCS proactively develops and maintains the individualized IT infrastructure that its client companies need to both sustain their businesses --- and grow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CrewBloom?

Developing our outbound sales process and generating more sales appointments

What were your goals for this project?

To book sales appointments

SOLUTION

How did you select CrewBloom?

We couldn't imagine working with anyone else

Describe the project in detail.

Hired a F/T sales rep. via CrewBloom and have them make outbound dials to targeted leads to book appointments.

What was the team composition?

A full-time dialer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The dialer has been terrific so far. He set 2 appointments in his first week with us! Looking forward to more...

How effective was the workflow between your team and theirs?

CrewBloom's team is gold.

What did you find most impressive about this company?

Jay, our Account Manager, and Brianna, the Founder is a true powerhouse. Love the company culture, the positivity, and the commitment of everyone on this team. Thanks for helping us grow!

Are there any areas for improvement?

Nope.

RATINGS

5.0

"Best company ever"

Call Center Services
$10,000 to $49,999
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have great communication and are a very experienced team."

Nov 1, 2019

CEO, SalesNexus.com

Craig Klein

Other industries
Houston, Texas
11-50 Employees
Online Review
Verified

CrewBloom provides ongoing call center services for an automated sales and marketing software solution. They respond to inbound leads who are currently using a free trial version, encouraging more subscriptions.

With CrewBloom's support, the team is able to better engage warm leads that already have the software on the top of their minds. As a result, subscription numbers have tripled. CrewBloom is easy to work with, promising a quick ramp-up process to test their services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of SalesNexus.com. We provide sales and marketing automation solutions to B2B brands around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CrewBloom?

We needed fast response to new inbound leads.

What were your goals for this project?

Increase new inquiry engagement.

SOLUTION

How did you select this vendor?

Crewbloom provides an easy training/ramp up process that makes it easy to try out their team without long term commitment or hassle.

Describe the project in detail.

Crewbloom's team calls new free trials of our solution almost instantly to ensure we respond to their needs immediately and engage the customer in our solution while it's top of mind for them.

What was the team composition?

Very experienced telemarketing, demand gen professionals who have a proven track record of success.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to engage 100% more free trials in our training offerings and tripled subscription sales as a result.

How effective was the workflow between your team and theirs?

Crewbloom is super easy to work with. The provide a full time project manager to help coordinate and measure results.

What did you find most impressive about this company?

They have great communication and are a very experienced team.

Are there any areas for improvement?

None

RATINGS

5.0

"This is the one to choose!"

Showing 31-38 of 38 Reviews

Customer Service Remote Staffing Services

Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.

Small

Best for small companies with one-off hires.

$1,999 /month

Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement

Medium

Great for growing companies.

$7,999 /month

Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement

Large

Perfect for companies anticipating volume hires.

$12,999 /month

Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement

Features	Small $1,999 /mo	Medium $7,999 /mo	Large $12,999 /mo
Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement
Trial Period
No. Of Hires	1	5	10

Small $1,999 /mo
Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement
Trial Period
No. Of Hires	1

Medium $7,999 /mo
Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement
Trial Period
No. Of Hires	5

Large $12,999 /mo
Pre-Vetted Hires
Managed Payroll
Any Timezone
Client Success Manager
Free Replacement
Trial Period
No. Of Hires	10

Locations (1)

347 5th Ave #1402 New York, NY, United States 10016

10 - 15

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CrewBloom

Connecting businesses with top remote talent.

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Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

CrewBloom Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Potential for Expertise Expansion

Technical Knowledge and Process Optimization

Adaptability and Quick Onboarding

Effective Communication and Project Management

High-Quality Human Capital Resources

Proactive and Attentive Customer Success

Reviews mentioning:

CrewBloom Reviews

Accounting Virtual Assistance for Property Management Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Recruitment Services for Drug Testing Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Customer Support for Footwear Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Sales & Customer Support for E-Commerce Startup

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Outbound Call Center Services for Real Estate Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Conversation Analysts for Software Solutions Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Outbound Sales for IT & Cybersecurity Solutions Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Demand Generation Services for Sales & Marketing Software

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

Customer Service Remote Staffing Services

Small

Medium

Large

Location