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Top Virtual Receptionist Services in Spain

Ratings Updated: May 12, 2025

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All Companies Services Guide Virtual Receptionist Trends

9 Companies

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0 Leaders 9 Contenders

9 Companies

Country: Spain

Inbound Services: Virtual receptionist

List of the Top Spain Virtual Receptionist Companies

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Spain

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

See all 52 projects
18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization

5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more

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Average Project Cost Breakdown

Less than $10,000 (40)

$10,000 to $49,000 (8)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.

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Melbourne, Florida (1)

Miami, Florida (1)

Tampa, Florida (1)

Atlanta, Georgia (1)

Wichita, Kansas (1)

Blue Springs, Missouri (1)

Chesterfield, Missouri (1)

Charlotte, North Carolina (1)

Concord, North Carolina (1)

Greenville, North Carolina (1)

High Point, North Carolina (1)

Greenville, South Carolina (1)

Baytown, Texas (1)

Dallas, Texas (1)

Friendswood, Texas (1)

Frisco, Texas (1)

Galveston, Texas (1)

Garland, Texas (1)

Nacogdoches, Texas (1)

Midland, Texas (1)

Hanover Park, Illinois (1)

Oak Lawn, Illinois (1)

Columbus, Indiana (1)

Eastpointe, Michigan (1)

Minneapolis, Minnesota (1)

Long Branch, New Jersey (1)

Staten Island, New York (1)

Syracuse, New York (1)

Milwaukee, Wisconsin (1)

Los Angeles, California (1)

San Francisco, California (1)

Colorado Springs, Colorado (1)

Las Vegas, Nevada (1)

Phoenix, Arizona (1)

Scottsdale, Arizona (1)

Bismarck, North Dakota (1)

Taunton, Massachusetts (1)

Philadelphia, Pennsylvania (1)

Pittsburgh, Pennsylvania (1)

Fairburn, Georgia (1)

Rockingham, North Carolina (1)

Wadesboro, North Carolina (1)

Etowah, Tennessee (1)

Sylacauga, Alabama (1)

Ocean View, Delaware (1)

Harlan, Kentucky (1)

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Prialto

5.0 36 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Spain

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company offering Contact Center Services, specializing in customer support, scheduling, and administrative tasks. Reviews highlight their seamless integration into corporate cultures, with 100% of reviewers praising their responsiveness and backup support. Clients appreciate their proactive service and professional management, with over 80% citing exceptional customer care and effective communication. Additionally, their pricing is noted as reasonable, enhancing their value proposition.

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Reviews mention Collaborative

Clients express a strong sentiment of collaboration with Prialto, highlighting their commitment to building a supportive partnership. One client noted that all team members actively seek ways to create value and improve processes, demonstrating a collaborative culture. The ability of the Prialto team to engage in productive discussions about project scope and prioritize activities effectively further underscores their collaborative approach. Overall, clients appreciate the seamless integration and communication throughout their projects.

Staffing & Administrative Support for Financial Services Co

5.0 Jun 22, 2023

In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Firm

5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (23)

Less than $10,000 (5)

$50,000 to $199,999 (1)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (1)

$200,000 to $999,999 (0)

What Clients Have Said

Clients consistently praise Prialto for its cost-effectiveness and value for money. One executive noted, "Pricing fit our budget" and highlighted the great culture fit and alignment with company values. Another client emphasized that Prialto's services significantly improved efficiency, stating, "I have complete confidence that they will get done well and in a timely manner." Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service received, reinforcing Prialto's reputation as a valuable partner.

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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 12 times in the past 6 months

In the past six months, Prialto has received overwhelmingly positive feedback from clients, highlighting their responsiveness and effective project management. Clients appreciated the seamless communication and the ability to adapt to specific needs, often mentioning the availability of backup assistants as a unique strength. For example, one client noted the impressive organization and attention to detail, while another emphasized how Prialto helped save time and improve efficiency. Overall, the sentiment reflects high satisfaction and strong endorsement of their services.

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De Leadopvolgers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Alicante (Alacant), Spain

Services provided

50% Call Center Services

50% Sales Outsourcing

Focus Areas

10% Virtual receptionist

80% Inbound appointment scheduling

10% Answering services

De Leadopvolgers, an answering service company and Sales Outsourcing company, was founded in 2021. The agency offers Call Center Services and Sales Outsourcing.
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Lead2b

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Services provided

20% Call Center Services

40% Business Consulting

40% Customer Service Outsourcing

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Focus Areas

15% Virtual receptionist

50% Answering services

35% Inbound appointment scheduling

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Lazos Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Services provided

40% Call Center Services

20% Search Engine Optimization

10% Email Marketing +3

10% Low/No Code Development

10% Social Media Marketing

10% Web Development

Focus Areas

30% Virtual receptionist

40% Inbound appointment scheduling

30% Answering services

Lazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
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LeadMasters International

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Alicante (Alacant), Spain

Services provided

25% Call Center Services

25% CRM Consulting and SI

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

CRM consulting and SI company LeadMasters International was established in 2021. The firm specializes in CRM consulting and SI and Call Center Services.
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DataRush

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Málaga, Spain

Services provided

10% Call Center Services

40% IT Managed Services

40% IT Strategy Consulting +1

10% Customer Service Outsourcing

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

DataRush is an IT managed services company. The Málaga, Spain-based agency was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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Appointment Setter Online

5.0 5 reviews

$1,000+

Undisclosed

1,000 - 9,999

Madrid, Spain

Services provided

70% Call Center Services

30% Sales Outsourcing

Focus Areas

10% Virtual receptionist

70% Inbound appointment scheduling

20% Answering services

Appointment Setter Online specializes in Contact Center Services, focusing on inbound call center management and telephonic support. They have received positive feedback for their professional and detail-oriented approach, with reviewers noting improved scheduling efficiency and effective communication. Approximately 100% of the feedback highlights their adaptability and alignment with client communication styles.

See all 5 projects
1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Appointment Setting for Music School

5.0 — Appointment Setter Online provided inbound appointment setting services for a music school. The team was responsible for addressing incoming inquiries, scheduling trial lessons, and updating Read more

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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months

Recent client feedback for Appointment Setter Online reflects a positive sentiment, highlighting their professionalism, adaptability, and effective communication. Clients noted improvements in scheduling efficiency and lead engagement, particularly in B2B contexts. Specific praise was given for their proactive approach and timely responses, with one client emphasizing their integration into the team. However, suggestions for improvement included enhancing follow-up intervals and providing more detailed notes on appointments to aid conversion tracking.

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small $1,000 Up to 80 Qualified Appointments per month medium $2,000 Up to 200 Qualified Appointments per month large $3,500 Up to 500+ Qualified Appointments per month

Award Winning Appointment Setting Team

Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.

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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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RSI NGD Group of Companies

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Madrid, Spain

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +8

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Spain Virtual Receptionist Companies

De Leadopvolgers

$5,000+

Undisclosed

10 - 49

Alicante (Alacant), Spain

Ability to deliver

6.7/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Call Center Services

10% Virtual receptionist

50% Other

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Lead2b

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% Call Center Services

40% Virtual receptionist

80% Other

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Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Call Center Services

15% Virtual receptionist

70% Other

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Lazos Contact Center

Undisclosed

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

30% Virtual receptionist

60% Other

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LeadMasters International

$5,000+

Undisclosed

10 - 49

Alicante (Alacant), Spain

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Call Center Services

10% Virtual receptionist

75% Other

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DataRush

Undisclosed

Undisclosed

2 - 9

Málaga, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

34% Virtual receptionist

90% Other

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Appointment Setter Online

$1,000+

Undisclosed

1,000 - 9,999

Madrid, Spain

Ability to deliver

26.8/40.0

17.4/20 Reviews

5.4/10 Clients & Experience

4/10 Market Presence

Service focus

70% Call Center Services

10% Virtual receptionist

30% Other

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Newco

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

30% Virtual receptionist

50% Other

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RSI NGD Group of Companies

$1,000+

Undisclosed

50 - 249

Madrid, Spain

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

35% Virtual receptionist

90% Other

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Top Virtual Receptionist Services in Spain

List of the Top Spain Virtual Receptionist Companies

Call Center Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Collaborative

Staffing & Administrative Support for Financial Services Co

Call Center Services for Mental Health Counseling Firm

Average Project Cost Breakdown

What Clients Have Said

Reviewed 12 times in the past 6 months

Inbound Appointment Setting for Music School

Reviewed 3 times in the past 6 months

Award Winning Appointment Setting Team

Get closer to kicking off your next project today

List of the Top Spain Virtual Receptionist Companies

Latest Virtual Receptionist Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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Related Services

Specialties

Popular Locations