Top Customer Support Services in Spain
29 Companies
List of the Top Spain Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves SpainServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves SpainServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Salesupply
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$10,000+Undisclosed250 - 999Barcelona, SpainServices provided
45% Customer Service Outsourcing55% FulfillmentSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Salesupply for their reliability and effective project management. One client, the Editor-in-Chief of Billboard Italia, highlighted their seamless handling of magazine distribution, noting that Salesupply significantly alleviated previous logistical challenges. The overall sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with their services.Was this helpful?
Industry Experience
Salesupply has garnered positive feedback across multiple industries, including consumer products, eCommerce, retail, and media. Clients in consumer products praised their customer service and cultural fit. In eCommerce, they have been recognized for enhancing customer experience and operational efficiency, leading to increased satisfaction and sales. Retail partners highlighted their fulfillment capabilities, while media clients appreciated their reliability in distribution. Overall, Salesupply is well-suited for companies seeking robust customer service and logistics solutions across these sectors.
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Consumer products & services Other industries Consumer Products eCommerce Retail MediaWas this helpful?
More responsive than most other service providers
Get in TouchSalesupply is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$100,000+Undisclosed10,000+Sant Adrià de Besòs, Spain
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (17)Sant Adrià de Besòs, Spain
Carrer Joan Miró 21, Barcelona, 08005, Spain
Sant Adrià de Besòs, Spain 08930751 - 1000
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Barcelona, Spain
Services provided
10% Customer Service Outsourcing30% Custom Software Development30% Mobile App Development +1 service30% Web DevelopmentIdeas más ideas is a Barcelona, Spain-based software development company. The team specializes in Custom Software Development and Web Development.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
70% Customer Service Outsourcing15% Content Marketing15% TranslationRicaris Have a Nice Day is a Customer Service Outsourcing company launched in 2009. The team specializes in Customer Service Outsourcing and Content Marketing.
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$5,000+$25 - $49 / hr10 - 49Barcelona, Spain
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +2 services10% Recruiting10% StaffingEstablished in 2022, Metrickal is a Customer Service Outsourcing company. The agency focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$10,000+$25 - $49 / hr10 - 49Corró d'Avall, Spain
Services provided
40% Customer Service Outsourcing40% Business Consulting20% Call Center ServicesLead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
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See All Locations (3)Málaga, Spain
6 Calle de Marie Curie
Málaga, Spain 2959050 - 75
+1-800-280-7703
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
Services provided
25% Customer Service Outsourcing30% Call Center Services25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Sant Joan Despí, Spain
Services provided
20% Customer Service Outsourcing40% Market Research20% Business Consulting +1 service20% Call Center ServicesLaunched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
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$5,000+Undisclosed10 - 49Alicante (Alacant), Spain
Services provided
25% Customer Service Outsourcing25% CRM Consulting and SI25% Call Center Services +1 service25% Sales OutsourcingCRM consulting and SI company LeadMasters International was established in 2021. The firm specializes in CRM consulting and SI and Call Center Services.
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Custom Software DevelopmentGrupo Viatek, a software development firm and Customer Service Outsourcing company, was founded in 2000. The firm offers Custom Software Development and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Málaga, Spain
Services provided
32% Customer Service Outsourcing48% Back Office Outsourcing20% Business ConsultingQuarnstrom & Vang is a small Málaga, Spain-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Málaga, Spain
Services provided
23% Customer Service Outsourcing35% Call Center Services32% Back Office Outsourcing +1 service10% Commercial Property ManagementBUKIT BPO is a call center. They were launched in 2014, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
18% Customer Service Outsourcing52% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)NOVA BPO is a midsize Back Office Outsourcing company established in 1996. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Madrid, Spain
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Social Media MarketingCosmos Call Center is an answering service. Founded in 1993, the team provides Call Center Services and Social Media Marketing. The agency is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
16% Customer Service Outsourcing50% Business Consulting24% Back Office Outsourcing +1 service10% BI & Big Data Consulting & SIAbinitio Consulting is a Business Consulting company. The Barcelona, Spain-based team offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Las Palmas de Gran Canaria, Spain
Services provided
25% Customer Service Outsourcing60% HR Consulting15% IT Staff AugmentationSee all 1 projectsTrust Recruitment Services specializes in sourcing qualified candidates for technical roles, such as Technical Support Engineers and iOS developers. Reviews indicate a high level of satisfaction with the quality and speed of their recruitment process, highlighting their professionalism and effective communication throughout. Trust Recruitment Services successfully provided candidates that met the client's needs, resulting in long-term employment satisfaction.
See All Locations (4)Las Palmas de Gran Canaria, Spain
53 Calle Eduardo Benot
Las Palmas de Gran Canaria, Spain 350082 - 5
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$1,000+< $25 / hr250 - 999Barcelona, Spain
Services provided
40% Customer Service Outsourcing60% Call Center ServicesCPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCALLgest is a call center and Customer Service Outsourcing company. Their midsize team is in Barcelona, Spain. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Madrid, Spain
Services provided
25% Customer Service Outsourcing50% IT Managed Services25% Back Office OutsourcingAtento is an IT managed services company in Madrid, Spain. The team focuses on IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Barcelona, Spain
Services provided
13% Customer Service Outsourcing50% Accounting25% Business Consulting +1 service12% Back Office OutsourcingXterna is an Accounting company. They are located in Barcelona, Spain, and their services include Accounting and Business Consulting.
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$1,000+< $25 / hr250 - 999Benalmádena, Spain
Services provided
13% Customer Service Outsourcing37% Call Center Services25% Back Office Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)Benalmádena, Spain
Avda. Salvador Vicente 20, Esq. C/Sidra, , Benalmádena
Benalmádena, Spain 2963150 - 75
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UndisclosedUndisclosed10 - 49Barcelona, Spain
Services provided
10% Customer Service Outsourcing40% Accounting40% Business Consulting +1 service10% Back Office OutsourcingParera Consulting is an Accounting company. Founded in 1989, the team specializes in Accounting and Business Consulting. The agency is located in Barcelona, Spain.
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UndisclosedUndisclosed10,000+Barcelona, Spain
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Barcelona, Spain
Av. Diagonal 197
Barcelona, Spain 08018More than 5k
+34 93 400 5000
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UndisclosedUndisclosed2 - 9Málaga, Spain
Services provided
10% Customer Service Outsourcing40% IT Managed Services40% IT Strategy Consulting +1 service10% Call Center ServicesDataRush is an IT managed services company. The Málaga, Spain-based agency was founded in 2011. Their team focuses on IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Paterna, Spain
Services provided
10% Customer Service Outsourcing10% Advertising10% CRM Consulting and SI +7 services10% E-Commerce Development10% Graphic Design10% Logo10% Print Design10% SMS Marketing10% Social Media Marketing10% Web DevelopmentSmall Advertising company Innovamedia Consultores, is located in Paterna, Spain. The team offers Advertising and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Barcelona, Spain
Services provided
20% Customer Service Outsourcing40% Call Center Services20% AI Development +1 service20% Sales OutsourcingEstablished in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
Read moreSee All Locations (6)Barcelona, Spain
World Trade Center
Barcelona, Spain 0803921 - 30
+34.935.435.510
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$1,000+< $25 / hr250 - 999Barcelona, Spain
Services provided
30% Customer Service Outsourcing50% Call Center Services20% Business ConsultingNewco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 1 Spain Customer Support Companies
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$1,000+Undisclosed50 - 249Málaga, Spain
Ability to deliver
23.4/40.016.2/20 Reviews2.3/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+$50 - $99 / hr2 - 9Barcelona, Spain
Ability to deliver
14.9/40.00/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Barcelona, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$5,000+$25 - $49 / hr10 - 49Barcelona, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+$25 - $49 / hr10 - 49Corró d'Avall, Spain
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Málaga, Spain
Ability to deliver
23.5/40.016.8/20 Reviews1.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing -
Undisclosed< $25 / hr50 - 249Barcelona, Spain
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
Undisclosed$25 - $49 / hr10 - 49Sant Joan Despí, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+Undisclosed10 - 49Alicante (Alacant), Spain
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Málaga, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$100,000+Undisclosed10,000+Sant Adrià de Besòs, Spain
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Málaga, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
32% Customer Service Outsourcing68% Other -
UndisclosedUndisclosed50 - 249Málaga, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
23% Customer Service Outsourcing77% Other -
$10,000+Undisclosed250 - 999Barcelona, Spain
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
UndisclosedUndisclosed50 - 249Barcelona, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
18% Customer Service Outsourcing82% Other -
$1,000+< $25 / hr10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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