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Top Customer Support Services in the Dominican Republic

Ratings Updated: April 2, 2026

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3 Leaders 15 Contenders

19 Companies

Country: Dominican Republic

Services: Customer Service Outsourcing

List of the Top Dominican Republic Customer Support Companies

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dominican Republic

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients noted the team's responsiveness and dedication, highlighting instances such as the seamless transition to a 24/7 support model and the proactive approach to problem-solving. One client remarked on the agents' eagerness to learn about their business, enhancing the support provided. Overall, clients appreciate the professionalism and friendliness of Helpware's staff, making them a valuable partner in achieving project goals.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Dominican Republic

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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Reviews mention Open to feedback
The feedback indicates a positive sentiment towards Mindy Support's openness to client feedback. Clients appreciated the team's attentiveness to suggestions for improving results, noting that communication remained effective throughout the project. One client specifically highlighted the desire for consistent personnel to enhance familiarity with the tracking tool, suggesting a proactive approach to incorporating client insights into the workflow.

Data Annotation Services for AI Software Dev Startup

5.0 May 24, 2022

Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes. They also suggest improvements.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

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OutPLEX

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

40% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

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Industry Experience

OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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Santo Domingo, Dominican Republic

Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic
401 - 500

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Disa Innovations

5.0 4 reviews

$5,000+

< $25 / hr

2 - 9

Santo Domingo, Dominican Republic

Services provided

20% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

15% Sales Outsourcing

Disa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.

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Industry Experience

Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
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Santo Domingo, Dominican Republic

Ave. 27 de Febrero #351, Edificio Savery
Santo Domingo, Dominican Republic 10142
2 - 5

9548527336

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What are Featured Providers?

Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Dominican Republic

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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United States (17) Canada (13) France (1)

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Call Center Pros

4.5 4 reviews

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

29% Customer Service Outsourcing

56% Back Office Outsourcing

15% Call Center Services

Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

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Reviews mention Professional
Clients have consistently praised Call Center Pros for their professionalism, particularly noting their effective communication and ability to deliver quality work quickly. One client highlighted that their processes and work ethic were significant strengths, resulting in substantial savings of approximately $250,000 monthly. Overall, the sentiment reflects a high level of satisfaction, with clients recommending the company for its reliable back office services and expressing confidence in their capabilities.

Online Customer Support for Healthcare Company

4.5 Aug 16, 2017

The service provider demonstrates strong processes and an admirable work ethic. Their commitment to maintaining high standards over our four years of collaboration has been consistently evident. This level of professionalism has contributed significantly to our satisfaction.
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Industry Experience

Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
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Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)

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Advensus

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
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TN Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Santiago de los Caballeros, Dominican Republic

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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Interboost Staffing Solutions

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.
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TrueShore

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Services provided

24% Customer Service Outsourcing

40% Call Center Services

23% Sales Outsourcing +1 service

13% Back Office Outsourcing

In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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People First BPO

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Customer Service Outsourcing

60% Back Office Outsourcing

5% Call Center Services +2 services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

People First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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Santiago De Los Caballeros, Dominican Republic

República del Líbano
Santiago De Los Caballeros, Dominican Republic 51000
251 - 300

+1-809-799-1000

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Corpshore Solutions

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

14% Customer Service Outsourcing

21% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +5 services

15% Business Consulting

10% Financial Consulting

10% Market Research

5% BI & Big Data Consulting & SI

5% Logistics & Supply Chain Consulting

We pride in providing cutting-edge nearshore, offshore and onshore call center services to all small, medium and large scale entreprises looking to leverage top-notch human resource and artificial
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Santo Domingo, Dominican Republic

Calle Guarocuya esq Presa de Valdesia
Santo Domingo, Dominican Republic
251 - 300

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Communicate to Connect C2C

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Services provided

30% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing +2 services

15% Commercial Property Management

5% Freight forwarding

Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
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CCD Health

4.2 3 reviews

$10,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Customer Service Outsourcing

65% Call Center Services

25% Back Office Outsourcing

We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved
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Data Vimenca

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Santiago De Los Caballeros, Dominican Republic

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Xonnextions

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Pantoja, Dominican Republic

Services provided

10% Customer Service Outsourcing

70% Call Center Services

20% Back Office Outsourcing

Founded in 2010, Xonnextions is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Synergy World Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santo Domingo, Dominican Republic

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Sales Outsourcing

Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

16% Customer Service Outsourcing

60% Back Office Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

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NS Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Santo Domingo, Dominican Republic

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

NS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
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Revenue Stream Caribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santiago De Los Caballeros, Dominican Republic

Services provided

10% Customer Service Outsourcing

25% Business Consulting

25% CRM Consulting and SI +3 services

15% Call Center Services

15% Sales Outsourcing

10% Back Office Outsourcing

Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
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Santiago De Los Caballeros, Dominican Republic

Santiago
Santiago De Los Caballeros, Dominican Republic 51000
2 - 5

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Vixicom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Santo Domingo, Dominican Republic

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Services provided

10% Customer Service Outsourcing

10% Accounting

10% Back Office Outsourcing +7 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a Customer Service BPO company providing Outsourced Customer Support and Call Center Solutions. Reviews highlight their efficient customer service operations and seamless transitions, with 100% positive feedback noting timely project delivery and low attrition rates. However, 10% of reviews suggest the need for more proactive process improvements.

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2 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their effective project management and responsiveness. Clients commend their ability to quickly meet staffing needs and provide quality resources, with one noting a 100% staffing achievement within 60 days. However, some feedback indicates areas for improvement, particularly in recruitment speed and screening processes. Overall, Sourcefit is praised for their alignment with client values and commitment to transparent communication.
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Market presence
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 OutPLEX

2 Disa Innovations

3 Call Center Pros

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Dominican Republic Customer Support Companies

OutPLEX

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Ability to deliver

25.1/40.0

16.4/20 Reviews

2.6/10 Clients & Experience

6.1/10 Market Presence

Service focus

40% Customer Service Outsourcing

60% Other

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Disa Innovations

$5,000+

< $25 / hr

2 - 9

Santo Domingo, Dominican Republic

Ability to deliver

24.2/40.0

16.2/20 Reviews

4/10 Clients & Experience

4/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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Call Center Pros

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Ability to deliver

19.8/40.0

14.6/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

29% Customer Service Outsourcing

71% Other

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Advensus

Undisclosed

Undisclosed

1,000 - 9,999

Santo Domingo, Dominican Republic

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Customer Service Outsourcing

70% Other

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TN Outsourcing

$10,000+

< $25 / hr

250 - 999

Santiago de los Caballeros, Dominican Republic

Ability to deliver

6.3/40.0

0/20 Reviews

1.4/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Interboost Staffing Solutions

Undisclosed

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

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TrueShore

$1,000+

< $25 / hr

250 - 999

Santo Domingo, Dominican Republic

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

24% Customer Service Outsourcing

76% Other

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People First BPO

Undisclosed

< $25 / hr

250 - 999

Santiago De Los Caballeros, Dominican Republic

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Corpshore Solutions

$250,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

14% Customer Service Outsourcing

86% Other

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Communicate to Connect C2C

$100,000+

< $25 / hr

50 - 249

Santo Domingo, Dominican Republic

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

30% Customer Service Outsourcing

70% Other

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CCD Health

$10,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Data Vimenca

Undisclosed

Undisclosed

1,000 - 9,999

Santiago De Los Caballeros, Dominican Republic

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Xonnextions

$1,000+

$25 - $49 / hr

10 - 49

Pantoja, Dominican Republic

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Synergy World Call Center

Undisclosed

Undisclosed

10 - 49

Santo Domingo, Dominican Republic

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Customer Service Outsourcing

70% Other

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Acquire Intelligence

$1,000+

< $25 / hr

1,000 - 9,999

Santo Domingo, Dominican Republic

Ability to deliver

30.9/40.0

15/20 Reviews

6.8/10 Clients & Experience

9.2/10 Market Presence

Service focus

16% Customer Service Outsourcing

84% Other

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NS Outsourcing

Undisclosed

Undisclosed

250 - 999

Santo Domingo, Dominican Republic

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Revenue Stream Caribe

Undisclosed

Undisclosed

10 - 49

Santiago De Los Caballeros, Dominican Republic

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Vixicom

Undisclosed

Undisclosed

2 - 9

Santo Domingo, Dominican Republic

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Top Customer Support Services in the Dominican Republic

List of the Top Dominican Republic Customer Support Companies

Reviews mention Proactive

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

Staff Aug & Content Moderation for Blockchain Technology Co

CX Outsourcing for Financial Services Firm

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Call Center Services for Hotel Booking Software Company

Customer Support for Custom Meal Service Provider

Call Center Services for E-Learning Software Company

Staff Augmentation for Computer Software Company

Staffing for Article Engagement Specialists

Customer Service Outsourcing for Parking Software Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Open to feedback

Data Annotation Services for AI Software Dev Startup

Multilingual Customer Service & Back-Office for Beauty Brand

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Service & Back-Office Support for Protection Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Online Customer Support for Healthcare Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Honest

Customer-based Phone Support for Business Service

Industry Experience

Select Industry to see insights

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Sourcefit is very responsive

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List of the Top 3 Dominican Republic Customer Support Companies