Top Phone Support Services in Orlando
10 Companies
List of the Top Orlando Customer Service Phone Support Companies
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XACT
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$1,000+$25 - $49 / hr250 - 999Orlando, FLServices provided
20% Customer Service Outsourcing45% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
50% Phone Support Services20% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
1 of 3 Phone Support Services reviews are 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Overall, XACT receives positive feedback for their Phone Support Services, with approximately 80% of reviews highlighting strengths in customer care, adaptability, and bilingual support. Clients appreciate their responsiveness and ability to manage complex needs, particularly in scaling teams and enhancing customer experiences. Notable comments include praise for their proactive approach and strong alignment with company values. However, some concerns were raised about agent performance consistency, indicating a need for improvement in training and documentation processes.
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Industry Experience
XACT has demonstrated strong expertise across various industries, including Manufacturing, Logistics, Insurance, Real Estate, Automotive, Retail, Healthcare, Education, and Nonprofit sectors. Clients have praised their exceptional customer service, adaptability to project needs, and effective communication. Overall sentiment reflects satisfaction with their call center solutions, particularly in enhancing operational efficiency and improving customer experiences. Potential clients in these industries can anticipate reliable support, tailored services, and a commitment to quality.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation Other Industry IT Services Education Arts, entertainment & music Advertising & marketing Healthcare Chemicals & Biotechnology Nonprofit Financial services Sports Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed10 - 49Orlando, FL
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
See All Locations (2)Orlando, FL
7345 West Sand Lake Road
Orlando, FL 328192 - 5
+5511988150945
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UndisclosedUndisclosed250 - 999Orlando, FL
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +125% IT Managed ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing15% Social Media Marketing +310% Direct Marketing10% Email Marketing5% AccountingFocus Areas
70% Phone Support Services30% Chat Support ServicesSynergy BPO is a Customer Service Outsourcing company. Located in Orlando, Florida, their small team offers Customer Service Outsourcing and Back Office Outsourcing. The company was founded in 2020.
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
30% Phone Support Services35% Chat Support Services25% Email Support Services +110% Order Processing & TakingSee all 4 projectsDisa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% HR Outsourcing +515% Sales Outsourcing10% Branding10% Finance & Accounting Outsourcing (FAO)10% Web Development5% Digital StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSource Your Staff is a Customer Service Outsourcing company. They were established in 2023, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Orlando, FL
Services provided
30% Customer Service Outsourcing48% Call Center Services12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
27% Phone Support Services40% Order Processing & Taking33% Chat Support ServicesEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% Corporate Travel ManagementFocus Areas
35% Phone Support Services25% Email Support Services25% Order Processing & Taking +115% Chat Support ServicesCustomer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
75% Phone Support Services15% Order Processing & Taking10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesReception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (2)Orlando, FL
6314 Kingspointe Parkway, Suite 1
Orlando, FL 32819888-977-7247
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List of the Top 2 Orlando Customer Service Phone Support Companies
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+Undisclosed10 - 49Orlando, FL
Ability to deliver
23.7/40.016.2/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed250 - 999Orlando, FL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing50% Phone Support Services75% Other -
$1,000+< $25 / hr10 - 49Orlando, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing70% Phone Support Services60% Other -
$5,000+< $25 / hr2 - 9Orlando, FL
Ability to deliver
24.2/40.016.2/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
$1,000+$50 - $99 / hr10 - 49Wekiwa Springs, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Orlando, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing27% Phone Support Services70% Other -
$1,000+< $25 / hr2 - 9Orlando, FL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing35% Phone Support Services70% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
60% Customer Service Outsourcing75% Phone Support Services40% Other -
UndisclosedUndisclosed2 - 9Orlando, FL
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other
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