Top Phone Support Services in Houston
15 Companies
List of the Top Houston Customer Service Phone Support Companies
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 3 projectsSupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.
Reviews mention High-quality work
SupportZebra consistently delivers high-quality work, as evidenced by their ability to significantly reduce response times and exceed client expectations. One client noted their team's impressive turnaround times for urgent projects, while another highlighted their seamless integration into the client's support structure. Clients appreciate SupportZebra's commitment to employee well-being and responsiveness, with one remarking on the positive culture that fosters high morale among agents. Overall, feedback reflects strong satisfaction with the quality of service provided.-
Content Moderation Services for SaaS Company
4.0 May 29, 2024Moreover, we review their actual items. We also quality-check each moderator's decisions to ensure they meet our expectations. Overall, we use these metrics to determine their team’s success.
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Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024We’ve seen an incredibly high level of service from SupportZebra employees. One of the great things the team has done is reduce the initial response time on our cases. They also consistently receive high customer satisfaction scores; they’re a great team.
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Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 6 projectsOnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation and outreach company that specializes in crafting personalized messaging and managing campaigns to generate high-quality leads. The company is praised for its results-driven approach, with reviewers noting its ability to increase engagement rates by up to 40% and consistently book qualified meetings. Approximately 98% of feedback highlights their professional project management and responsiveness, while suggestions for improvement focus primarily on the initial ramp-up period.
Reviews mention Proactive
Clients have consistently praised Biznatron for their proactive approach throughout projects. One client noted their 'results-oriented mindset' and how they exceeded expectations by generating high-quality leads. Another highlighted their 'excellent project management' and responsiveness, stating that Biznatron acted as an extension of their team. The company's ability to quickly adapt campaigns and provide transparent reporting further exemplifies their proactive nature, ultimately leading to successful outcomes and improved engagement rates.-
Lead Generation & Marketing for Advertising Company
5.0 Feb 13, 2026Biznatron’s project management was excellent. They delivered all campaign setups, messaging, and reporting on time and kept us informed every step of the way. They were highly responsive to our questions and feedback, quickly making adjustments to targeting, messaging and outreach strategy whenever needed. Overall, they were proactive, organized and easy to collaborate with.
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2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Biznatron reflect a strong overall sentiment, highlighting their effective lead generation and outreach strategies. Clients noted a significant increase in qualified meetings, with one reporting a 40% boost in engagement rates. Their project management was praised for timely deliverables and clear communication. Clients appreciated Biznatron's personalized approach and adaptability, although some suggested earlier sharing of strategic insights as an area for improvement. Overall, Biznatron is recognized as a valuable partner in achieving outreach goals.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketingWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
100% Phone Support ServicesPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
20% Phone Support Services33% Chat Support Services33% Email Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Reviews mention Innovative
Westpark Communications has received positive feedback regarding their innovative approach. Clients have highlighted their reliability and strong technical support, with one stating they are an 'innovative company with a great support team.' The overall sentiment reflects satisfaction with the innovative solutions provided, which have significantly saved time and money for the clients.-
Inbound Appointment Scheduling for Consumer Products Firm
4.5 Aug 12, 2017They are an innovative company with a great support team.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Phone Support Services35% Email Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have commended Virtue Ally for their exceptional project management and operational support. One client highlighted the virtual assistant's reliability, attention to detail, and proactive communication, noting significant improvements in operational efficiency and marketing output. The alignment of values and the company's commitment to employee growth were also praised. Overall, feedback reflects a high level of satisfaction, with no noted areas for improvement.Was this helpful?
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Pearland, TX
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
100% Phone Support ServicesCall center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCare VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Managed Services20% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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$10,000+Undisclosed2 - 9Katy, TX
Services provided
66% Customer Service Outsourcing18% Corporate Training & Coaching16% Business ConsultingFocus Areas
24% Phone Support Services76% Email Support ServicesThe Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on Southwest Recovery Services highlights a strong performance in debt recovery, noting a 50% success rate and the recovery of substantial overdue amounts. The CMO of Status26 praised the team's effective communication and value for cost, emphasizing their ability to prevent account aging. The engagement has been ongoing since January 2020, with no suggested areas for improvement, reflecting overall client satisfaction with their services.Was this helpful?
Industry Experience
Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.Was this helpful?
See All Locations (10)Houston, TX
5718 Westheimer
Houston, TX 77057+1.832.779.5200
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
57% Phone Support Services43% Order Processing & TakingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
33% Customer Service Outsourcing37% Call Center Services30% Back Office OutsourcingFocus Areas
38% Phone Support Services31% Chat Support Services31% Email Support ServicesLaunched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
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List of the Top 3 Houston Customer Service Phone Support Companies
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
29.6/40.014.8/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
70% Customer Service Outsourcing50% Phone Support Services30% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Customer Service Outsourcing70% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing40% Phone Support Services50% Other -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Phone Support Services60% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing35% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Pearland, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed2 - 9Katy, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
66% Customer Service Outsourcing24% Phone Support Services34% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
21.9/40.016.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+$25 - $49 / hr2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing57% Phone Support Services70% Other -
UndisclosedUndisclosed2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
33% Customer Service Outsourcing38% Phone Support Services67% Other
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