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Top Phone Support Services in Houston

Ratings Updated: June 5, 2026
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3 Leaders 11 Contenders

14 Companies

Country: United States
State: Texas
City: Houston
Customer Service Outsourcing: Phone Support Services

List of the Top Houston Customer Service Phone Support Companies

  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    30% Phone Support Services
    30% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Southwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised Southwest Recovery Services for their impressive 50% success rate in collections, recovering significant amounts from overdue accounts. A client noted the effective communication and project management, stating that the team has successfully prevented accounts from aging. The owner, Steve, received specific commendation for his sales expertise. Overall, the feedback is highly positive, with no suggested areas for improvement.
    Read 1 Recent Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

    Read All Reviews

    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
    Read All Reviews

    Houston, TX

    5718 Westheimer
    Houston, TX 77057

    +1.832.779.5200

    See All Locations (10)
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  • SupportZebra Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Houston, TX

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    SupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.

    See all 4 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients commend SupportZebra for their effective guest services support, noting a significant increase in guest satisfaction scores and improved issue resolution times. One client highlighted the company's strong communication and cultural alignment, which contributed to their decision to engage SupportZebra. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating a strong fit for ongoing project needs.
    Read 1 Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Expense Management Company

    5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight SupportZebra's affordability and strong value for money. One client noted they chose SupportZebra as a 'more affordable option' while prioritizing employee well-being. Another emphasized their competitive pricing, stating it 'fit our budget' and offered 'good value for the cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness, leading to enhanced operational efficiency.
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    More responsive than most other service providers

    SupportZebra is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    70% Phone Support Services
    20% Chat Support Services
    10% Email Support Services

    OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

    See all 6 projects
    1 of 1 Phone Support Services reviews is 5 stars
    1 new review for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    BPO & Back-Office Outsourcing for Medical Equipment Company

    5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
    Read 3 Reviews

    Industry Experience

    OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.

    Read All Reviews

    Select Industry to see insights

    Medical

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    St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)
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  • Biznatron Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Houston, TX

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Email Support Services
    15% Chat Support Services +1
    5% Order Processing & Taking

    Biznatron is a lead generation and business development firm specializing in creating personalized outreach strategies. The company has garnered overwhelmingly positive feedback, with more than 90% of reviews highlighting their results-driven approach, professionalism, and effectiveness in generating qualified leads. Reviewers commend their project management and adaptability, though some suggest improvements in initial strategic insights.

    See all 4 projects
    2 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for Biznatron highlight strong performance in lead generation and outreach, with clients noting a significant increase in engagement rates and qualified meetings. One client praised their proactive project management and seamless communication, while another emphasized their results-driven approach and effective multi-channel strategy, leading to over 25 booked meetings in four weeks. Overall sentiment reflects satisfaction with their adaptability and alignment with client goals, although some suggested earlier sharing of strategic insights as an area for improvement.
    Read 2 Recent Reviews

    Industry Experience

    Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Other industries Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
    Read All Reviews

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    Australia (1) Canada (1) United States (1)
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  • Pro Medical Billing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% IT Managed Services

    Focus Areas

    100% Phone Support Services

    Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.

    Read more
    View Profile
  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    40% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    20% Phone Support Services
    33% Chat Support Services
    33% Email Support Services +1
    14% Order Processing & Taking

    Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

    See all 4 projects

    Industry Experience

    Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
    Read All Reviews

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    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • Apollo Answering Service, LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    100% Phone Support Services

    Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • TelemedRN Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    15% Customer Service Outsourcing
    50% Back Office Outsourcing
    35% Call Center Services

    Focus Areas

    100% Phone Support Services

    TelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Virtue Ally Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Houston, TX

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% Marketing Strategy
    20% Social Media Marketing

    Focus Areas

    35% Phone Support Services
    35% Email Support Services
    15% Chat Support Services +1
    15% Order Processing & Taking

    Virtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.

    See all 1 projects

    Industry Experience

    Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.
    Read All Reviews
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  • Oasis Marketing Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pearland, TX

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    30% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Call center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Care VMA Health Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    50% Customer Service Outsourcing
    50% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Care VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • The Heller Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% IT Managed Services
    20% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    60% Order Processing & Taking

    Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.

    Read more
    View Profile
  • The Reputation Advisors Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    2 - 9
    Katy, TX

    Services provided

    66% Customer Service Outsourcing
    18% Corporate Training & Coaching
    16% Business Consulting

    Focus Areas

    24% Phone Support Services
    76% Email Support Services

    The Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.

    Read more
    View Profile
  • Houston Advanced Answering Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Houston, TX

    Services provided

    30% Customer Service Outsourcing
    50% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    57% Phone Support Services
    43% Order Processing & Taking

    Houston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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1 SupportZebra
2 OnQ Global
3 Biznatron

List of the Top 3 Houston Customer Service Phone Support Companies

  1. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Houston, TX

    Ability to deliver

    31.2/40.0
    16.4/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    50% Phone Support Services
    30% Other
    View Profile Visit Website
  2. OnQ Global Logotype

    OnQ Global

    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Ability to deliver

    25.1/40.0
    17.6/20 Reviews
    1.8/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    70% Phone Support Services
    60% Other
    View Profile Visit Website
  3. Biznatron Logotype

    Biznatron

    $1,000+
    < $25 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    21.4/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Phone Support Services
    50% Other
    View Profile Visit Website
  4. Pro Medical Billing Solutions Logotype

    Pro Medical Billing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  5. Westpark Communications Logotype

    Westpark Communications

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Ability to deliver

    26.9/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Phone Support Services
    60% Other
    View Profile Visit Website
  6. Apollo Answering Service, LLC Logotype

    Apollo Answering Service, LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  7. TelemedRN Logotype

    TelemedRN

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    100% Phone Support Services
    85% Other
    View Profile Visit Website
  8. Virtue Ally Logotype

    Virtue Ally

    $1,000+
    < $25 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    21.2/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    35% Phone Support Services
    80% Other
    View Profile Visit Website
  9. Oasis Marketing Solutions Logotype

    Oasis Marketing Solutions

    Undisclosed
    Undisclosed
    10 - 49
    Pearland, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  10. Care VMA Health Logotype

    Care VMA Health

    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Phone Support Services
    50% Other
    View Profile Visit Website
  11. The Heller Group, Inc. Logotype

    The Heller Group, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    40% Phone Support Services
    80% Other
    View Profile Visit Website
  12. The Reputation Advisors Logotype

    The Reputation Advisors

    $10,000+
    Undisclosed
    2 - 9
    Katy, TX

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    66% Customer Service Outsourcing
    24% Phone Support Services
    34% Other
    View Profile Visit Website
  13. Southwest Recovery Services Logotype

    Southwest Recovery Services

    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    24.3/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  14. Houston Advanced Answering Logotype

    Houston Advanced Answering

    $1,000+
    $25 - $49 / hr
    2 - 9
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    57% Phone Support Services
    70% Other
    View Profile Visit Website

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