Top Phone Support Services in Houston
3 Leaders 11 Contenders
14 Companies
List of the Top Houston Customer Service Phone Support Companies
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Southwest Recovery Services
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$5,000+Undisclosed10 - 49Houston, TXServices provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 1 projectsSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.Was this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
See All Locations (10)Houston, TX
5718 Westheimer
Houston, TX 77057+1.832.779.5200
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 4 projectsSupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.
Reviews mention Communicative
Clients have consistently praised SupportZebra for their exceptional communication skills and supportive atmosphere. One client noted that SupportZebra's communication was impressive, contributing to effective project management and timely delivery. The use of email and messaging apps facilitated smooth interactions, reinforcing their reputation as a communicative partner. Overall, the sentiment surrounding SupportZebra's communication is highly positive, with no reported areas for improvement.-
Customer Support Services for Hospitality & Leisure Co
5.0 May 4, 2026SupportZebra's project management is good; they deliver on time. We communicate via email and messaging apps. SupportZebra's communication and supportive atmosphere are impressive.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
SupportZebra has received overwhelmingly positive feedback in their Phone Support Services, with clients reporting a significant reduction in initial response times by 75%. 100% of reviewers commend their responsiveness and team integration, describing them as an extension of their own staff. Clients appreciate the high customer satisfaction scores and the supportive company culture. Notably, no negative feedback was mentioned, highlighting their effective project management and strong client relationships.
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Industry Experience
SupportZebra demonstrates expertise across various industries, including Hospitality & Leisure, Software, and SaaS. Clients commend their effective communication, project management, and ability to enhance customer satisfaction. In Hospitality, they improved guest satisfaction and issue resolution. In Software, they successfully established content moderation teams and enhanced customer support efficiency. Overall, feedback is overwhelmingly positive, indicating SupportZebra is well-suited for businesses seeking dedicated support teams in these sectors.
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Software Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 6 projectsOnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management.
Reviews mention Experienced
Clients express a highly positive sentiment regarding OnQ Global's experience and expertise in BPO outsourcing services. One executive noted their impressive flexibility and responsiveness in refining processes and onboarding, stating they exceed expectations in operational speed and communication. Another highlighted the quality of OnQ Global's middle management and their adept understanding of healthcare practices. Overall, clients recommend thorough preparation to maximize the benefits of their services, indicating a strong trust in OnQ Global's capabilities.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.
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1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
OnQ Global excels in providing Phone Support Services, with a strong emphasis on scalability and seamless integration as an extension of client teams. Their clients report excellent metrics, including hold times under a minute, and high-quality service with strong project management. With a commitment to excellence and a collaborative culture, they maintain a positive reputation in the industry. Clients express satisfaction with timely deliveries and effective communication, with 100% positive feedback regarding their responsiveness and integration into client operations.
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Industry Experience
OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 5 projectsBiznatron is a lead generation and sales development company, highly praised for its ability to efficiently manage inbound and outbound sales processes. With over 95% of reviews highlighting their professionalism, proactive communication, and effective lead qualification, they consistently deliver high-quality leads and streamlined processes. Clients note a significant improvement in lead engagement and conversion rates, with some reporting increases of up to 40% in engagement.
Reviews mention Personable
Clients consistently highlight Biznatron's personable approach, emphasizing their hands-on engagement and tailored communication. One client noted their skill in crafting personalized outreach, which significantly enhanced lead qualification and engagement. The team is praised for maintaining clear communication and organization, contributing to a smooth collaboration. Overall, the sentiment regarding their personable nature is overwhelmingly positive, reflecting a strong alignment with client values and a commitment to understanding project goals.-
Sales Outsourcing for Catering & Food delivery Company
5.0 Dec 2, 2025Working with Biznatron has made a real difference in our outreach. They find and qualify the right leads, write personalized messages, manage responses, and book meetings that actually matter. By reaching out through LinkedIn, email, and cold calls, we've seen more engagement, more meetings, and a healthier pipeline.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, client feedback for Biznatron has been overwhelmingly positive, highlighting their effective lead generation and sales support services. Clients noted a significant reduction in lead response times and an increase in qualified sales conversations, with improvements of up to 40% in engagement rates. Their proactive communication and adaptability were frequently praised, creating a seamless partnership that feels like an extension of the internal team. Some minor suggestions for improvement included optimizing initial ramp-up periods.Was this helpful?
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Other industries Advertising & marketingWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
100% Phone Support ServicesPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
20% Phone Support Services33% Chat Support Services33% Email Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
Reviews mention Great project management
Clients have expressed high satisfaction with Westpark Communications' project management capabilities. One client noted the effectiveness of their monthly reporting and regular communication, emphasizing that their representative, Amy, is always punctual and proactive in scheduling. Additionally, the client appreciated how Westpark addressed their specific pain points during initial meetings, demonstrating strong listening skills. Overall, feedback highlights a commitment to maintaining stable performance and effective communication throughout the engagement.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
15% Customer Service Outsourcing50% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Phone Support Services35% Email Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Pearland, TX
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
100% Phone Support ServicesCall center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCare VMA Health is a midsize Houston, Texas-based Back Office Outsourcing and Customer Service Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Managed Services20% Sales OutsourcingFocus Areas
40% Phone Support Services60% Order Processing & TakingBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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$10,000+Undisclosed2 - 9Katy, TX
Services provided
66% Customer Service Outsourcing18% Corporate Training & Coaching16% Business ConsultingFocus Areas
24% Phone Support Services76% Email Support ServicesThe Reputation Advisors is a Customer Service Outsourcing company based in Katy, Texas. The team specializes in Customer Service Outsourcing and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
57% Phone Support Services43% Order Processing & TakingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top 3 Houston Customer Service Phone Support Companies
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
30.8/40.016/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
70% Customer Service Outsourcing50% Phone Support Services30% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Customer Service Outsourcing70% Phone Support Services60% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
22/40.017.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing40% Phone Support Services50% Other -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Phone Support Services60% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing35% Phone Support Services80% Other -
UndisclosedUndisclosed10 - 49Pearland, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing40% Phone Support Services80% Other -
$10,000+Undisclosed2 - 9Katy, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
66% Customer Service Outsourcing24% Phone Support Services34% Other -
$5,000+Undisclosed10 - 49Houston, TX
Ability to deliver
24.3/40.016.6/20 Reviews0/10 Clients & Experience7.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+$25 - $49 / hr2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing57% Phone Support Services70% Other
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