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Top Email Support Services in California

Ratings Updated: April 2, 2026

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Wing Assistant

4.7 36 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1

20% Sales Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Wing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.

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1 of 3 Email Support Services reviews are 5 stars

1 new review for Email Support Services in past 6 months

Less than $10,000 avg. project cost

Email Support Services Experience

Overall feedback on Wing Assistant's Email Support Services reveals mixed results. Approximately 60% of reviews highlight positive experiences with prompt communication and effective task management, while 40% experienced significant issues with project management and assistant performance. Key strengths include professionalism and responsiveness, noted by clients who achieved measurable outcomes. However, concerns arose around the quality of assistance and the need for better vetting processes. Clients emphasized the importance of delivering on promises to foster trust and satisfaction.
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Industry Experience

Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.
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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

Focus Areas

15% Email Support Services

55% Phone Support Services

15% Chat Support Services +1

15% Order Processing & Taking

CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.

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Reviews mention Great project management
The sentiment regarding CallZent's project management is overwhelmingly positive across multiple client reviews. Clients frequently highlight their impressive organization, timely delivery, and proactive communication. For instance, one COO noted that CallZent 'kept us updated regularly' and met all milestones on schedule, while a CMO appreciated their 'outstanding' management that led to early milestone deliveries. Overall, clients describe CallZent as a reliable partner that felt like an extension of their own teams, consistently adapting to evolving needs.

Custom Software Development for IT Company

5.0 Apr 10, 2025

CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
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Customer Service Outsourcing for Grocery Store

5.0 Apr 11, 2025

CallZent’s project management was exceptional. They consistently delivered on time, even during high-demand periods. Their team was highly responsive, quickly adapting to our evolving needs and ensuring that any issues were addressed promptly. They maintained clear communication throughout the process, providing regular updates and making adjustments as necessary to meet our goals. They were proactive.
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Customer Service Outsourcing for Custom Manufacturing Co

5.0 Apr 14, 2025

Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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Custom CRM Dev for Irrigation Solutions Company

5.0 Apr 16, 2025

CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team.
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Software Dev & Customer Service Outsourcing for E-Comm Co

5.0 Apr 21, 2025

CallZent’s project management was outstanding. They maintained clear communication throughout the entire process and kept us updated with regular progress reports and check-ins. Every milestone was delivered on time, and in some cases, even ahead of schedule. They were highly responsive to our feedback and quick to adapt when priorities shifted. Their ability to stay organized, proactive, and genuinely attentive to our needs made the collaboration smooth and stress-free from start to finish.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for CallZent highlight their exceptional project management and tailored software solutions. Clients praise their thorough understanding of business needs, resulting in streamlined operations and improved efficiency. One insurance company noted a significant reduction in manual errors and faster processing times after implementing CallZent's custom system. The team's proactive communication and timely delivery further enhance client satisfaction, with no reported areas for improvement. Overall, the sentiment is highly positive, reflecting strong performance and value.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.
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More responsive than most other service providers

CallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

San Diego, CA

Services provided

30% Customer Service Outsourcing

45% Call Center Services

10% Recruitment Process Outsourcing +2

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Email Support Services

50% Phone Support Services

25% Chat Support Services

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Focus Areas

17% Email Support Services

53% Phone Support Services

17% Chat Support Services +1

13% Order Processing & Taking

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.

Call Center Services for Solar Sales Company

5.0 Feb 24, 2023

Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
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Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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Ansafone Contact Centers

4.5 1 review

$1,000+

$25 - $49 / hr

250 - 999

Santa Ana, CA

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Email Support Services

75% Phone Support Services

15% Order Processing & Taking

Ansafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.

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Industry Experience

Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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Government

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.
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Santa Ana, CA

145 Columbine Ave
Santa Ana, CA 92707
101 - 150

714.560.1000

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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

15% Email Support Services

55% Chat Support Services

20% Phone Support Services +1

10% Order Processing & Taking

wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.

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1 of 2 Email Support Services reviews are 5 stars

Unknown avg. project cost

Email Support Services Experience

Overall, wrrk has received positive feedback for its Email Support Services, with 85% of clients expressing satisfaction. Clients appreciate their professionalism and responsiveness, particularly highlighting effective customer communication and timely issue resolution. Specific strengths include advanced troubleshooting and a strong ability to adapt to client needs. However, 15% noted areas for improvement in response times and documentation. Notable comments include a client's praise for wrrk's scalability and effective handling of customer service inquiries.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
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Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

20% Customer Service Outsourcing

30% CRM Consulting and SI

20% Business Consulting +2

20% Call Center Services

10% Financial Consulting

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

CX Collective is a Customer Service BPO specializing in Customer Support Outsourcing and CX strategy development. Reviewers consistently praise their expertise in creating and executing effective customer experience strategies, with 100% of feedback highlighting their responsive communication and alignment with client values. They are noted for their exceptional project management and ability to adapt to changing project scopes efficiently.

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Reviews mention Accessible
Clients have expressed a consistently positive sentiment regarding CX Collective's accessibility. Feedback highlights their founder's availability and dedication, with one client noting, "The founder was always available for us and worked late hours to meet deadlines." Another client emphasized seamless communication and support, stating, "They were available as much or as little as we needed." This commitment to client engagement has fostered strong relationships and facilitated project success.

Growth Consulting for B2C E-Commerce Cosmetics Company

5.0 Sep 6, 2019

They supported us as we made decisions, and helped us as we established a remote team in Florida for operational support. They joined us in our office about three days each week, and they were available as much or as little as we needed. They were very clear about meeting deadlines, and communication was seamless.
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Zendesk Automation & More for Strategic Management Platform

5.0 Jun 25, 2019

The founder was always available for us and worked late hours to meet deadlines. We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of CX Collective reflect a high level of client satisfaction, particularly regarding their expertise in implementing customer support systems. A technology operations director noted their effective setup of Zendesk, which included creating a searchable help center and automating responses, significantly enhancing efficiency. Clients praised their proactive communication and industry knowledge, with no reported areas for improvement. Overall, CX Collective is viewed as a reliable partner for optimizing customer experience solutions.
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Industry Experience

The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.
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Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

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More responsive than most other service providers

CX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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GlobalityNet Outsourcing and Consulting

5.0 6 reviews

$1,000+

< $25 / hr

10 - 49

Pasadena, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1

25% Logistics & Supply Chain Consulting

Focus Areas

20% Email Support Services

35% Phone Support Services

25% Chat Support Services +1

20% Order Processing & Taking

GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.

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Reviews mention Communicative
Clients have consistently praised GlobalityNet for their exceptional communication skills throughout projects. One client highlighted that Globality effectively communicated findings to all team members through clear and accessible presentations. Additionally, their level of engagement and commitment to client success fostered a collaborative team environment. Overall, the sentiment surrounding their communicative abilities is highly positive, indicating a strong alignment with client expectations.

Supply Chain Optimization for Consumer Goods Company

5.0 Nov 13, 2020

Globality was very effective in communicating their findings to all our team members. They did this through very easy to follow presentations.
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Industry Experience

GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

10% Customer Service Outsourcing

70% Sales Outsourcing

10% Back Office Outsourcing +1

10% Call Center Services

Focus Areas

35% Email Support Services

60% Phone Support Services

5% Chat Support Services

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Efficient
Clients consistently commend Xync Inc. for their efficient project management and timely delivery of services. One client highlighted their responsiveness to needs, ensuring a smooth experience throughout the project. Additionally, the company's targeted outreach strategies and regular campaign updates were noted as impressive, contributing to the successful generation of qualified leads. Overall, the sentiment reflects a strong appreciation for Xync Inc.'s efficiency and effectiveness in meeting client objectives.

Lead Generation for Managed IT Services Company

4.5 May 25, 2023

Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Helpt

5.0 1 review

$1,000+

Undisclosed

10 - 49

Irvine, CA

Services provided

25% Customer Service Outsourcing

50% IT Staff Augmentation

25% Call Center Services

Focus Areas

25% Email Support Services

45% Phone Support Services

25% Chat Support Services +1

5% Order Processing & Taking

Helpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
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Industry Experience

The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.
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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +3

15% Finance & Accounting Outsourcing (FAO)

15% Social Media Marketing

10% Web Development

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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Industry Experience

SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Customer Service Outsourcing

20% AI Development

20% Conversion Optimization +4

20% Web Development

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

31% Email Support Services

31% Chat Support Services

23% Phone Support Services +1

15% Order Processing & Taking

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

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Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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Luminos Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Angeles, CA

Services provided

50% Customer Service Outsourcing

50% E-Commerce Development

Focus Areas

100% Email Support Services

Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
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31West Global Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

70% Customer Service Outsourcing

20% Cloud Consulting & SI

10% Call Center Services

Focus Areas

20% Email Support Services

47% Phone Support Services

20% Chat Support Services +1

13% Order Processing & Taking

Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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Level 9 Virtual

1.0 1 review

Undisclosed

Undisclosed

50 - 249

Roseville, CA

Services provided

20% Customer Service Outsourcing

20% Graphic Design

20% Social Media Marketing +3

20% Web Development

10% Back Office Outsourcing

10% Call Center Services

Focus Areas

50% Email Support Services

50% Phone Support Services

LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

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Industry Experience

Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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Consulting

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
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Scale Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Berkeley, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

35% Email Support Services

35% Chat Support Services

30% Phone Support Services

Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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Hands Working Virtually BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Palm Desert, CA

Services provided

61% Customer Service Outsourcing

14% Call Center Services

5% Finance & Accounting Outsourcing (FAO) +6

5% Graphic Design

5% HR Consulting

5% Web Design

3% Logo

1% Packaging Design

1% Print Design

Focus Areas

35% Email Support Services

30% Chat Support Services

25% Phone Support Services +1

10% Order Processing & Taking

Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

48% Customer Service Outsourcing

52% Call Center Services

Focus Areas

42% Email Support Services

33% Phone Support Services

25% Order Processing & Taking

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Simplr

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

San Mateo, CA

Services provided

90% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

25% Email Support Services

75% Chat Support Services

Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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Forme Solar Electric

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Habra, CA

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
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Rush Order

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Gilroy, CA

Services provided

25% Customer Service Outsourcing

25% Fulfillment

25% Warehousing & Distribution +2

20% Call Center Services

5% Back Office Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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DoStar Moving

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Los Angeles, CA

Services provided

25% Customer Service Outsourcing

50% Corporate Relocation

25% Trucking

Focus Areas

25% Email Support Services

50% Chat Support Services

25% Phone Support Services

DoStar Moving is a Corporate Relocation company launched in 1998. The company offers Corporate Relocation and Trucking, and is midsize.
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TeleDirect Call Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sacramento, CA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

10% Email Support Services

40% Order Processing & Taking

40% Phone Support Services +1

10% Chat Support Services

TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

15% Customer Service Outsourcing

45% Back Office Outsourcing

10% Business Consulting +3

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

43% Email Support Services

43% Chat Support Services

14% Phone Support Services

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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Virtual Latinos

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Diego, CA

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Back Office Outsourcing +9

3% Graphic Design

3% Social Media Marketing

2% Accounting

2% Branding

2% Content Marketing

2% Email Marketing

2% Translation

2% Video Marketing

2% Web Design

Focus Areas

15% Email Support Services

45% Order Processing & Taking

25% Phone Support Services +1

15% Chat Support Services

Virtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Nice2Chat

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

San Diego, CA

Services provided

100% Customer Service Outsourcing

Focus Areas

30% Email Support Services

30% Chat Support Services

30% Phone Support Services +1

10% Order Processing & Taking

Nice2Chat is a Customer Service Outsourcing company. The San Diego, California-based firm was established in 2015. Their services include Customer Service Outsourcing.
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Solartis LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manhattan Beach, CA

Services provided

100% Customer Service Outsourcing

Focus Areas

50% Email Support Services

50% Chat Support Services

Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Temecula, CA

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Calltastic

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Santa Monica, CA

Services provided

20% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +4

20% Sales Outsourcing

10% IT Strategy Consulting

5% Back Office Outsourcing

5% Ecommerce Marketing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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RCM Centric

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% IT Managed Services

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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CrosLinks

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Anaheim, CA

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Staff Augmentation +2

20% IT Strategy Consulting

20% Web Design

Focus Areas

50% Email Support Services

50% Chat Support Services

Advertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
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RPM BPO

5.0 1 review

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Sales Outsourcing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

RPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.

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Woxforce Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

50% Customer Service Outsourcing

25% Recruiting

25% Staffing

Focus Areas

50% Email Support Services

50% Chat Support Services

Located in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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AWESOME OS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% HR Outsourcing

Focus Areas

30% Email Support Services

35% Chat Support Services

35% Phone Support Services

Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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Staff Boom

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Anaheim, CA

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Business Consulting +4

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

10% IT Strategy Consulting

10% Social Media Marketing

Focus Areas

33% Email Support Services

67% Chat Support Services

Staff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
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Global Voxe Inc.

Not yet reviewed

$250,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

25% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing +1

25% Staffing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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Doctor Billing Experts

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Modesto, CA

Services provided

34% Customer Service Outsourcing

33% Back Office Outsourcing

33% Call Center Services

Focus Areas

25% Email Support Services

50% Phone Support Services

25% Chat Support Services

Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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Sonify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% IT Managed Services

Focus Areas

30% Email Support Services

35% Chat Support Services

35% Phone Support Services

Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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Topaz Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakland, CA

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

50% Email Support Services

50% Phone Support Services

Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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DemandGen (now BDO Digital, Demand Generation Group)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Ramon, CA

Services provided

40% Customer Service Outsourcing

60% CRM Consulting and SI

Focus Areas

100% Email Support Services

DemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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Medical Care Billing

Not yet reviewed

$5,000+

Undisclosed

50 - 249

San Diego, CA

Services provided

20% Customer Service Outsourcing

60% Back Office Outsourcing

20% Accounting

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Medical Care Billing is a Back Office Outsourcing company. The midsize San Diego, California-based team focuses on Back Office Outsourcing and Accounting. The company was established in 2012.
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ModSquad

4.5 1 review

Undisclosed

Undisclosed

10,000+

Sacramento, CA

Services provided

10% Customer Service Outsourcing

9% AI Consulting

9% CRM Consulting and SI +8

9% Call Center Services

9% Content Moderation Services

9% Cybersecurity

9% Digital Strategy

9% Generative AI

9% IT Managed Services

9% IT Strategy Consulting

9% Social Media Marketing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

ModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.

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eFlexervices, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burlingame, CA

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Market Research

Focus Areas

30% Email Support Services

35% Chat Support Services

35% Phone Support Services

EFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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ezyteams

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Ramon, CA

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +4

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Focus Areas

25% Email Support Services

25% Chat Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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Custom Promotional Communications (CPC)

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manhattan Beach, CA

Services provided

40% Customer Service Outsourcing

30% Branding

30% Business Consulting

Focus Areas

50% Email Support Services

50% Chat Support Services

Established in 2002, Custom Promotional Communications (CPC) is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Branding.
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B2B Data Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Mirada, CA

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

25% Email Support Services

50% Phone Support Services

25% Chat Support Services

B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Customer Service Outsourcing

35% Call Center Services

30% Back Office Outsourcing

Focus Areas

20% Email Support Services

50% Phone Support Services

30% Chat Support Services

GeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.

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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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GM Realty Advisors

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

20% Customer Service Outsourcing

50% Commercial Brokerage Services

30% Commercial Financing

Focus Areas

100% Email Support Services

GM Realty Advisors, a small Commercial Brokerage Services company, is based in Los Angeles, California. Their services include Commercial Brokerage Services and Commercial Financing.
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ConnectPeak

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

10% Customer Service Outsourcing

20% Call Center Services

20% Corporate Training & Coaching +3

20% Direct Marketing

20% Sales Outsourcing

10% AI Consulting

Focus Areas

15% Email Support Services

70% Phone Support Services

15% Chat Support Services

Direct Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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SD&A Teleservices

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Business Consulting +1

25% Call Center Services

Focus Areas

25% Email Support Services

50% Phone Support Services

25% Chat Support Services

Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
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Top Email Support Services in California

List of the Top California Email Support Outsourcing Companies

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What Clients Have Said

Reviews mention Great project management

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Reviewed 1 time in the past 6 months

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CallZent is very responsive

Reviews mention Positive attitude

Call Center Services for Solar Sales Company

Industry Experience

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Industry Experience

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Call Center & Customer Service Outsourcing for Energy Co

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Reviews mention Accessible

Growth Consulting for B2C E-Commerce Cosmetics Company

Zendesk Automation & More for Strategic Management Platform

Reviewed 1 time in the past 6 months

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CX Collective is very responsive

Reviews mention Communicative

Supply Chain Optimization for Consumer Goods Company

Industry Experience

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What Clients Have Said

Reviews mention Efficient

Lead Generation for Managed IT Services Company

Industry Experience

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Nonemergency Call Support for POS Software Firm

Industry Experience

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Industry Experience

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What Clients Have Said

Industry Experience

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What Clients Have Said

Industry Experience

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What Clients Have Said

Industry Experience

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List of the Top 10 California Email Support Outsourcing Companies