- 18 of 50 Call Center Services reviews are 5 stars
- Less than $10,000 avg. project cost
Call Center Services PROJECT HIGHLIGHT
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Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Call Center Services PROJECT HIGHLIGHT
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Prialto is a company offering Contact Center Services, specializing in customer support, scheduling, and administrative tasks. Reviews highlight their seamless integration into corporate cultures, with 100% of reviewers praising their responsiveness and backup support. Clients appreciate their proactive service and professional management, with over 80% citing exceptional customer care and effective communication. Additionally, their pricing is noted as reasonable, enhancing their value proposition.
Clients express a strong sentiment that Prialto effectively understands their needs, with specific feedback highlighting the company's thorough onboarding process. One CEO noted that Prialto took the time to comprehend their business requirements, which allowed for tailored service delivery. Feedback consistently emphasizes excellent communication and responsiveness, reinforcing the perception that Prialto is committed to aligning its services with client expectations.
The onboarding and initial phases. Prialto really took the time to understand our business and requirements, enabling a service to be built around that.
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Call Center Services PROJECT HIGHLIGHT
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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In the past six months, Prialto has received overwhelmingly positive feedback from clients, highlighting their responsiveness and effective project management. Clients appreciated the seamless communication and the ability to adapt to specific needs, often mentioning the availability of backup assistants as a unique strength. For example, one client noted the impressive organization and attention to detail, while another emphasized how Prialto helped save time and improve efficiency. Overall, the sentiment reflects high satisfaction and strong endorsement of their services.
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Teleactis Telepro SA, an answering service, was founded in 1996. The team focuses on Call Center Services.
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Forcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
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Call center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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JK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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Tip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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Digicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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BESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
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Call center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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Back Office Outsourcing company Netmaster (Switzerland) AG is located in Adliswil, Switzerland and Lugano, Switzerland. The team offers Back Office Outsourcing and Call Center Services.
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European Virtual Assistant is a Market Research company. They provide Market Research and Event Marketing and are based in Birmensdorf, Switzerland.
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Founded in 2018, Mobiletrade is a call center and SMS Marketing company. The small team specializes in Call Center Services and SMS Marketing.
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Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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