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Home Inbound Voice Services Surveys Companies United States Miami

Top Survey Companies in Miami

Ratings Updated: April 4, 2026
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3 Leaders 15 Contenders

24 Companies

Country: United States
State: Florida
City: Miami
Outbound Services: Customer Surveys & Market Research Calls

List of the Top Miami Survey Services

  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    10% Customer Surveys & Market Research Calls
    45% Collections Recovery Services
    30% B2C Telemarketing & telesales +1
    15% Third party verification

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Uassist.ME has received positive feedback for enhancing customer service and communication efficiency. A client from Monster Cuts noted a 28% reduction in dropped calls and improved customer satisfaction scores due to the proactive virtual assistant's efforts. The daily communication and thorough documentation were particularly praised, establishing trust in their problem-solving capabilities. Overall, clients express high satisfaction with the service, citing a smooth operational experience.
    Read 1 Recent Review

    Industry Experience

    Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.

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    Select Industry to see insights

    Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

    More responsive than most other service providers

    Uassist.ME is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    United States (28) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
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  • ROI CX Solutions Logotype

    4.8 4 reviews
    Premier Verified
    $50,000+
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +4
    15% Finance & Accounting Outsourcing (FAO)
    10% Content Moderation Services
    10% Data Annotation Services
    5% HR Outsourcing

    Focus Areas

    45% Customer Surveys & Market Research Calls
    50% Third party verification
    5% Collections Recovery Services

    ROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.

    See all 4 projects

    Reviews mention Creative

    Clients have consistently praised ROI CX Solutions for their creative approach in adapting to unique support needs and enhancing user experience. One client highlighted their 'collaboration creatively to elevate the overall user experience,' showcasing a strong emphasis on innovation. Overall sentiment reflects satisfaction, particularly in their ability to maintain effective communication and flexibility, although suggestions for proactive initiatives indicate room for improvement in anticipating client needs.
    • Call Center Services for Software Dev Company
      4.5 Feb 25, 2026

      ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.

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    2 of 4 reviews are 5 stars
    3 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 4 times in the past 6 months

    In recent reviews, ROI CX Solutions has garnered positive feedback, notably improving response times and customer satisfaction metrics for clients such as Techless and DocMJ. Clients highlighted their professionalism, adaptability, and effective communication, with specific praise for the team's ability to handle high call volumes efficiently. However, some suggested room for improvement in proactive training initiatives. Overall, the sentiment reflects strong client satisfaction and a successful partnership.
    Read 4 Recent Reviews

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    Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Fort Lauderdale, FL

    6451 North Federal Highway
    Fort Lauderdale, FL 33308

    50 - 75

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  • SalesRoads Logotype

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.
    Read 1 Recent Review

    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

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    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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    United States (61) Canada (2) Austria (1) Spain (1)

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2
    15% IT Managed Services
    10% Digital Strategy

    Focus Areas

    40% Customer Surveys & Market Research Calls
    30% B2C Telemarketing & telesales
    30% Third party verification

    ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

    See all 3 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with ALPHA BPO Corp, highlighting the team's efficiency and helpfulness. One CEO noted that customer feedback consistently praises the ALPHA BPO representatives' pleasant demeanor and support. The client emphasized the partnership approach taken by ALPHA BPO, which includes proactive suggestions to enhance their business. Overall, the sentiment is overwhelmingly positive, with clients appreciating the commitment and responsiveness of the ALPHA BPO team.
    • Call Center Services for Software Development Company
      5.0 Jan 18, 2022

      Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.

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    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    4.7

    Willing to Refer

    5.0

    Miami clients highlight ALPHA BPO's industry expertise in 24/7 customer and IT support, achieving significant productivity gains and cost reductions. Their well-trained team provides insightful, flexible service, making them a trusted partner for local tech and food delivery companies.
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  • Virtual Receptionist Pro Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    2 - 9
    Miami, FL

    Services provided

    100% Call Center Services

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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    Industry Experience

    Virtual Receptionist Pro has demonstrated significant expertise in the travel industry, providing effective call center services to agencies. Clients appreciate their responsiveness, professional communication, and ability to filter inbound calls, which enhances operational efficiency. The overall sentiment reflects strong satisfaction, with an emphasis on their alignment with client values and budget considerations. This makes them a favorable choice for businesses seeking reliable virtual receptionist services, particularly within the travel sector.

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    Select Industry to see insights

    Other Industry
    1 of 1 Miami-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Miami

    Miami-based Call Center Services project highlight

    Call Center Services for Travel Agency

    5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Miami clients commend Virtual Receptionist Pro for their efficient call filtering and excellent communication skills. Their responsive, professional team provides valuable support for businesses needing after-hours call handling, ensuring seamless customer interactions and operational efficiency.
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Miami, FL

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Customer Surveys & Market Research Calls
    80% B2C Telemarketing & telesales
    10% Collections Recovery Services

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Miami, FL

    1111 Brickell Avenue
    Miami, FL 33131

    1001 - 2000

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  • Kavica Group SAS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Medley, FL

    Services provided

    65% Call Center Services
    15% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Translation

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.

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  • TopCom Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Opa-locka, FL

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    20% Translation

    Focus Areas

    30% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    20% Third party verification +1
    10% Collections Recovery Services

    TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.

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  • AU Telecom LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Miami, FL

    Services provided

    50% Call Center Services
    10% CRM Consulting and SI
    10% ECM Consulting and SI +3
    10% ERP Consulting and SI
    10% Low/No Code Development
    10% Other IT Consulting and SI

    Focus Areas

    20% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    20% Collections Recovery Services +1
    20% Third party verification

    Launched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.

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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    40% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    20% Third party verification

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 4 projects

    Reviews mention Unique expertise

    Clients have consistently praised Evateck for their unique expertise and highly personalized approach. One client noted that the team felt like an extension of their own, demonstrating a deep understanding of their goals and values. Additionally, the professionalism and expertise of the team were highlighted, with one client remarking on the 'insane' number of ideas and recommendations provided. Overall, the sentiment reflects a strong appreciation for Evateck's specialized skills and commitment to client success.
    • Call Center Services for Web Development Agency
      5.0 Apr 22, 2024

      There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values. 2 - Extremely professional talent. From the very start we could tell that we were dealing with experts. The number of ideas and recommendations that the Evateck team has provided was absolutely insane!

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    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

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    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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    United States (2) Bulgaria (1) Poland (1)
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  • FTalent Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Customer Surveys & Market Research Calls
    40% B2C Telemarketing & telesales
    10% Collections Recovery Services +1
    10% Third party verification

    FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer

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  • Answering Service Care Logotype

    4.8 20 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +2
    5% Back Office Outsourcing
    5% Business Consulting

    Focus Areas

    45% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    5% Third party verification

    Answering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.

    See all 20 projects

    Industry Experience

    Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.

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    Select Industry to see insights

    Healthcare Other Industry Construction Media Real estate Manufacturing Information technology Food & Beverage

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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    United States (13) Canada (1)
    $35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l Min

    Answering Service Pricing

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!
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  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

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    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Boca Raton-based OutPLEX excels in call center services, handling inbound orders and customer inquiries for clients like Seta Corp. Reviewers praise their project management, responsiveness, and cost-effective solutions, highlighting their leadership and cultural fit for diverse customer support projects.
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  • aanpriglobal Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Biscayne Park, FL

    Services provided

    25% Call Center Services
    25% Business Consulting
    25% IT Staff Augmentation +1
    25% IT Strategy Consulting

    Focus Areas

    30% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    20% Third party verification

    aanpriglobal is a brand name of HarMahadev Global Solutions LLP which offers a diverse range of consulting services tailored to meet the evolving needs of modern businesses. Our services include:

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    Biscayne Park, FL

    NE 118th St #676
    Biscayne Park, FL 33161

    2 - 5

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  • MiXBS Logotype

    5.0 23 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Plantation, FL

    Services provided

    25% Call Center Services
    30% Business Consulting
    25% Customer Service Outsourcing +1
    20% Market Research

    Focus Areas

    60% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    15% Third party verification

    MiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.

    See all 23 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Staffing Co

    5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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    $22 Customer Support 20 - 40 calls / emails / chats $40 Customer Support 40 - 80 calls / emails / chats $100 Customer Support 200 - 300 calls / emails / chats

    Multilingual Customer Support

    At MiXBS, we specialize in providing multilingual, instant remote teams to help you handle increasing demands with ease while reducing operational costs. What will you get? Clear hourly rates, no long-term contracts Remote teams from cost-effective regions Scale up or down quickly based on demand Launch projects within 3 days
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  • Global Response Logotype

    4.5 9 reviews
    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% IT Managed Services

    Focus Areas

    70% Customer Surveys & Market Research Calls
    30% Collections Recovery Services

    Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

    See all 9 projects
    3 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Order Processing for Retail Company

    5.0 — Read more
    Read 9 Reviews

    Industry Experience

    The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.

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    Select Industry to see insights

    Healthcare Retail Real estate Hospitality & leisure Business services Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • SumaLatam Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Coral Gables, FL

    Services provided

    20% Call Center Services
    60% Translation
    20% Transcription

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.

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  • Sage Outsource Solutions Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Pompano Beach, FL

    Services provided

    10% Call Center Services
    90% Customer Service Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.

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  • Hyper Hired Logotype

    4.6 11 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Pompano Beach, FL

    Services provided

    20% Call Center Services
    40% Recruiting
    20% Business Consulting +1
    20% Recruitment Process Outsourcing

    Focus Areas

    50% Customer Surveys & Market Research Calls
    30% Collections Recovery Services
    20% Third party verification

    At HyperHired, we excel in driving rapid growth for sales organizations through our innovative recruiting solutions. In the past year, we’ve seamlessly integrated our system into over 100

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  • GLOBAL SMART BUSINESS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Coconut Creek, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Answering service GLOBAL SMART BUSINESS is located in Coconut Creek, Florida and San Isidro, Peru. The team focuses on Call Center Services and Customer Service Outsourcing.

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  • ComOps Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pembroke Pines, FL

    Services provided

    10% Call Center Services
    20% Business Consulting
    20% Digital Strategy +6
    10% Back Office Outsourcing
    10% Corporate Training & Coaching
    10% Customer Service Outsourcing
    10% HR Consulting
    5% Email Marketing
    5% SMS Marketing

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Launched in 2021, ComOps, a small Digital Strategy company, is headquartered in Pembroke Pines, Florida. Their services include Digital Strategy and Business Consulting.

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  • Golden Gate BPO Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Weston, FL

    Services provided

    24% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +3
    16% Customer Service Outsourcing
    10% Business Consulting
    10% Transcription

    Focus Areas

    100% Customer Surveys & Market Research Calls

    Golden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.

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  • eServMD Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Coral Springs, FL

    Services provided

    10% Call Center Services
    55% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +1
    15% Accounting

    Focus Areas

    25% Customer Surveys & Market Research Calls
    40% Collections Recovery Services
    35% Third party verification

    EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • BOULOU BLUE Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Services provided

    40% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    25% B2C Telemarketing & telesales
    25% Collections Recovery Services +1
    25% Third party verification

    BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Uassist.ME
2 ALPHA BPO Corp
3 Virtual Receptionist Pro

List of the Top 3 Miami Survey Services

  1. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  2. ALPHA BPO Corp Logotype

    ALPHA BPO Corp

    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    22.9/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    40% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  3. Virtual Receptionist Pro Logotype

    Virtual Receptionist Pro

    Undisclosed
    < $25 / hr
    2 - 9
    Miami, FL

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    25% Customer Surveys & Market Research Calls
    View Profile Visit Website
  4. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Miami, FL

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Customer Surveys & Market Research Calls
    77% Other
    View Profile Visit Website
  5. Kavica Group SAS Logotype

    Kavica Group SAS

    $1,000+
    < $25 / hr
    10 - 49
    Medley, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    65% Call Center Services
    50% Customer Surveys & Market Research Calls
    35% Other
    View Profile Visit Website
  6. TopCom Solutions Logotype

    TopCom Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Opa-locka, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    30% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  7. AU Telecom LLC Logotype

    AU Telecom LLC

    $1,000+
    $25 - $49 / hr
    50 - 249
    Miami, FL

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    20% Customer Surveys & Market Research Calls
    50% Other
    View Profile Visit Website
  8. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    15% Call Center Services
    40% Customer Surveys & Market Research Calls
    85% Other
    View Profile Visit Website
  9. FTalent Logotype

    FTalent

    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    40% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  10. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    33/40.0
    16.4/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    45% Customer Surveys & Market Research Calls
    40% Other
    View Profile Visit Website
  11. ROI CX Solutions Logotype

    ROI CX Solutions

    $50,000+
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Ability to deliver

    31.1/40.0
    17.6/20 Reviews
    3.9/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% Call Center Services
    45% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  12. OutPLEX Logotype

    OutPLEX

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Ability to deliver

    25.1/40.0
    16.4/20 Reviews
    2.6/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Customer Surveys & Market Research Calls
    60% Other
    View Profile Visit Website
  13. aanpriglobal Logotype

    aanpriglobal

    $1,000+
    $25 - $49 / hr
    2 - 9
    Biscayne Park, FL

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    30% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  14. MiXBS Logotype

    MiXBS

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Plantation, FL

    Ability to deliver

    21.3/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    60% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  15. Global Response Logotype

    Global Response

    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Ability to deliver

    31.3/40.0
    14.6/20 Reviews
    6.9/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% Call Center Services
    70% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  16. SumaLatam Logotype

    SumaLatam

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Coral Gables, FL

    Ability to deliver

    8.4/40.0
    0/20 Reviews
    2.6/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Call Center Services
    25% Customer Surveys & Market Research Calls
    80% Other
    View Profile Visit Website
  17. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    100% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  18. Sage Outsource Solutions Logotype

    Sage Outsource Solutions

    $5,000+
    $25 - $49 / hr
    50 - 249
    Pompano Beach, FL

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website

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