Home Inbound Voice Services Customer Support United States Sacramento

Top Customer Support Services in Sacramento

Ratings Updated: June 3, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Sacramento, CA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects
27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.
Read 27 Recent Reviews

Was this helpful?

More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

View all languages

This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?

1 of 1 Sacramento-based review is 5 stars

1 Sacramento-based review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost for Customer Service Outsourcing services in Sacramento

Customer Service Outsourcing project highlight

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
Read Similar Reviews

Was this helpful?
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sacramento, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

See all 28 projects
11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
Read 12 Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sacramento, CA

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

See all 47 projects
0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Sacramento, CA

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.

See all 37 projects
Reviews mention Hard working
The feedback regarding Mindy Support consistently highlights their hard-working nature. Clients noted their dedication, with one stating, "They are incredibly hard-working and dedicated to the job." Additionally, the team was praised for their quick mastery of tasks and eagerness to learn, exemplified by a client remarking on their ability to "get the job done" effectively. Overall, client sentiment reflects a strong appreciation for the team's work ethic and commitment to excellence.

Customer Support Services for Walking App

5.0 Apr 9, 2020

They are always on hand should you need anything, but by and large, there's not even much need to speak with anyone, as the job is always handed to perfection. They are incredibly hard-working and dedicated to the job.
Read Full Review

Read All Reviews

Was this helpful?

1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
Read 3 Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

View all languages

Was this helpful?
View Profile Visit Website
MyOutDesk

5.0 67 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Sacramento, CA

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

25% Sales Outsourcing +1 service

15% Finance & Accounting Outsourcing (FAO)

MyOutDesk is a prominent company specializing in Customer Service Outsourcing, providing remote customer support and call center solutions across various industries. They consistently receive positive feedback, with approximately 90% of reviewers praising their professionalism and responsiveness. Most clients highlight their effective communication, timely deliverables, and strong work ethic, contributing significantly to enhanced customer satisfaction and operational efficiency.

See all 67 projects

47 of 51 reviews are 5 stars

10 new reviews for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 51 times in the past 6 months
Recent reviews of MyOutDesk highlight a consistent pattern of satisfaction among clients, particularly in the real estate and service sectors. Clients commend the responsiveness and reliability of their virtual assistants, with one client noting a 127% increase in sales due to improved task management. Communication and project management were frequently praised, with many stating that their assistants handled tasks efficiently and on time. Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in the value provided by MyOutDesk.
Read 51 Recent Reviews

Was this helpful?

11 of 11 Customer Service Outsourcing reviews are 5 stars

10 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Software Company
5.0 — MyOutDesk provides ongoing virtual assistant (VA) services for a software company. The team handles client onboarding, invoicing, and technical support. They also respond to inquiries and set Read more
Read 11 Reviews

Was this helpful?

Industry Experience

MyOutDesk has demonstrated strong expertise across multiple industries including Real Estate, Medical, Financial Services, and Business Services. Clients have praised their virtual assistance for enhancing operational efficiency, improving customer service, and streamlining administrative tasks. The overall sentiment is highly positive, with notable strengths in communication, project management, and responsiveness. Real estate firms particularly benefit from their transaction support roles, while medical and financial services clients value their compliance and administrative assistance. This provider is well-suited for organizations seeking reliable operational support across these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Hospitality & leisure Manufacturing Roofing Education Home Services Fitness Information technology Legal Supply Chain, Logistics, and Transport Business services Sports Advertising & marketing Government Financial services Food & Beverage Construction Insurance Other industries Cleaners Medical Real estate

Was this helpful?

View projects from:

United States (53) Philippines (1)

Was this helpful?

View Profile Visit Website
Wing Assistant

4.7 36 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

20% Sales Outsourcing

Wing Assistant is a Customer Service Outsourcing company providing virtual assistant services, including customer support and administrative tasks. Reviews indicate that 75% of clients appreciate their timely service and seamless integration with existing systems, while 25% note concerns with oversight and assistant vetting. Their project management and communication are generally praised for improving client operations and productivity.

See all 36 projects
5 of 7 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews for Wing Assistant reflect a strong overall sentiment, highlighting their reliability and effective integration into client operations. Clients appreciate their high call answer rates, timely project delivery, and proactive communication. One VP noted a 95% call answer rate and seamless tech integration, while a CEO praised the rapid onboarding process. However, some clients suggested improvements in the interview process for selecting assistants and responsiveness in billing support. Overall, Wing Assistant is viewed as a valuable partner in various operational tasks.
Read 7 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.
Read All Reviews

Was this helpful?
View projects from:

United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Was this helpful?
$1,099 $2,198 $2,997

Full-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.
View Packages

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Sacramento, CA

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects

27 of 27 reviews are 5 stars

16 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.
Read 27 Recent Reviews

Was this helpful?

More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (18) Canada (13) France (1)

Was this helpful?

1 of 1 Sacramento-based review is 5 stars

1 Sacramento-based review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost for Customer Service Outsourcing services in Sacramento

Customer Service Outsourcing project highlight

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
Read Similar Reviews

Was this helpful?

View Profile Visit Website
ModSquad

4.5 1 review

Undisclosed

Undisclosed

10,000+

Sacramento, CA

Services provided

10% Customer Service Outsourcing

9% AI Consulting

9% CRM Consulting and SI +8 services

9% Call Center Services

9% Content Moderation Services

9% Cybersecurity

9% Digital Strategy

9% Generative AI

9% IT Managed Services

9% IT Strategy Consulting

9% Social Media Marketing

ModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.

See all 1 projects

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Softfile

4.3 3 reviews

$1,000+

< $25 / hr

50 - 249

Sacramento, CA

Services provided

15% Customer Service Outsourcing

75% Back Office Outsourcing

10% Call Center Services

Softfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.

See all 3 projects

Industry Experience

Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Human Resources Information technology Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.
Read All Reviews

Was this helpful?

View projects from:

Portland, Maine (1) Providence, Rhode Island (1) Scottsdale, Arizona (1)

Was this helpful?

View Profile
TeleDirect Call Centers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sacramento, CA

Services provided

50% Customer Service Outsourcing

50% Call Center Services

TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Sacramento, CA

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read more

Sacramento, CA

3851 N Freeway Blvd, Suite 100
Sacramento, CA 95834
2 - 5

916-562-2235

See All Locations (3)

Was this helpful?

View Profile
Quantamnest

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Sacramento, CA

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Business Consulting +1 service

25% E-Commerce Development

Founded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
Read more

View Profile
InstinctX

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Sacramento, CA

Services provided

16% Customer Service Outsourcing

20% Business Consulting

16% Back Office Outsourcing +3 services

16% Finance & Accounting Outsourcing (FAO)

16% Fractional CFO Services

16% Sales Outsourcing

The talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
Read more
See all 2 projects

View Profile
Level 9 Virtual

1.0 1 review

Undisclosed

Undisclosed

50 - 249

Roseville, CA

Services provided

20% Customer Service Outsourcing

20% Graphic Design

20% Social Media Marketing +3 services

20% Web Development

10% Back Office Outsourcing

10% Call Center Services

LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

See all 1 projects

Industry Experience

Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
Read All Reviews

Select Industry to see insights

Consulting

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
Read All Reviews

Was this helpful?

View Profile
Golden Goose Marketing

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Sacramento, CA

Services provided

10% Customer Service Outsourcing

15% Call Center Services

15% Custom Software Development +4 services

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization

15% Web Development

Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
Read more

View Profile
Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

15% Customer Service Outsourcing

45% Back Office Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
Got Luxury Ride

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Napa, CA

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
Read more

View Profile
Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

See all 2 projects
Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.

Call Center Services for Solar Sales Company

5.0 Feb 24, 2023

Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
Read All Reviews

Select Industry to see insights

Energy & natural resources Manufacturing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
Read All Reviews

Was this helpful?
View Profile
Introlligent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Folsom, CA

Services provided

10% Customer Service Outsourcing

30% IT Strategy Consulting

20% Custom Software Development +3 services

20% IT Managed Services

10% Business Consulting

10% Corporate Training & Coaching

Founded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
Read more

View Profile
Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

See all 5 projects
Reviews mention Hard working
Clients consistently commend Numa for their hard work and dedication. One client highlighted their appreciation for Numa's efforts in developing algorithms that significantly ease daily operations. Another noted their proactive approach, stating that Numa's effective communication and quick response times have been invaluable in urgent situations, demonstrating their commitment to client success. Overall, the sentiment surrounding Numa's work ethic is overwhelmingly positive, with clients expressing confidence in their reliability and support.

Virtual Receptionist Service for Property Management

5.0 Feb 25, 2020

I get the sense that they care about their clients. I appreciate the hard work that they put into their algorithms because they make our lives significantly easier. Sometimes, there are issues with the transcription system, but it’s never a huge deal because we can just reach out to the caller. I know that Numa is working hard to streamline that.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

Was this helpful?
View Profile
California House Cleanings

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pinole, CA

Services provided

35% Customer Service Outsourcing

45% Other Marketing

20% Other Design

California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
Read more

View Profile
Scale Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Berkeley, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
Read more

View Profile
ezyteams

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Ramon, CA

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +4 services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
Read more

View Profile
Call24 Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pleasant Hill, CA

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
DemandGen (now BDO Digital, Demand Generation Group)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Ramon, CA

Services provided

40% Customer Service Outsourcing

60% CRM Consulting and SI

DemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
Read more

View Profile
Doctor Billing Experts

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Modesto, CA

Services provided

34% Customer Service Outsourcing

33% Back Office Outsourcing

33% Call Center Services

Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
Read more

View Profile
Topaz Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakland, CA

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
Read more

View Profile
Direct Line

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

30% Customer Service Outsourcing

55% Call Center Services

15% Sales Outsourcing

Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Direct Line Tele Response

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Berkeley, CA

Services provided

10% Customer Service Outsourcing

90% Call Center Services

Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
New Connections

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berkeley, CA

Services provided

20% Customer Service Outsourcing

80% Call Center Services

New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Hartley and Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Rosa, CA

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Customer Support Services in Sacramento

List of the Top Sacramento Customer Support Companies

Reviewed 27 times in the past 6 months

Top Customer Service is very responsive

Customer Service & Back-Office Support for Protection Agency

CX Outsourcing for Financial Services Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Hard working

Customer Support Services for Walking App

Customer Service Outsourcing for Home Technology Retailer

Average Project Cost Breakdown

What Clients Have Said

Reviewed 51 times in the past 6 months

Virtual Assistant Services for Software Company

Industry Experience

Select Industry to see insights

Reviewed 7 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Full-time Customer Support Representative

Reviewed 27 times in the past 6 months

Top Customer Service is very responsive

Customer Service & Back-Office Support for Protection Agency

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Positive attitude

Call Center Services for Solar Sales Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Virtual Receptionist Service for Property Management

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 3 Sacramento Customer Support Companies