Top Customer Support Services in Sacramento
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
$5,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
See all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
UndisclosedUndisclosed1,000 - 9,999Serves Sacramento, CAServices provided
See all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
See all 5 projectsMyOutDesk is a Customer Service BPO specializing in providing remote customer care and administrative assistance. They are praised for their quick delivery and response to tasks, with 66% of hired admins meeting expectations. Reviewers highlight the impressive quality of their applicants, indicating a strong alignment with company values and a good cultural fit.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
See all 36 projectsWing Assistant is a Customer Support Outsourcing company specializing in administrative and customer service tasks. Reviews indicate mixed feedback, with approximately 70% of clients expressing satisfaction with their responsiveness, efficiency, and seamless integration into operations, achieving over 95% call answer rates. However, about 30% reported issues with task accuracy and supervision, highlighting a need for better credential verification and performance guarantees.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Sacramento, CAServices provided
See all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
See all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$1,000+< $25 / hr50 - 249Sacramento, CA
Services provided
See all 3 projectsSoftfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Sacramento, CA
Services provided
Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
Founded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
See all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
See all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
Customer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
See all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
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UndisclosedUndisclosed50 - 249Folsom, CA
Services provided
Founded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
See all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
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UndisclosedUndisclosed10 - 49Pinole, CA
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California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Ramon, CA
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DemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Berkeley, CA
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Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Berkeley, CA
Services provided
New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
Services provided
Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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List of the Top 3 Sacramento Customer Support Companies
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.3/40.017.2/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10,000+Sacramento, CA
Ability to deliver
15.3/40.00/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Sacramento, CA
Ability to deliver
14/40.014/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10,000+Sacramento, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Ability to deliver
8.5/40.03.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Napa, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Folsom, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Pinole, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other