Top Answering Service in Baton Rouge
9 Companies
List of the Top Baton Rouge Answering Services Companies
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What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Baton Rouge, LAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Timely
Overall, clients express a positive sentiment regarding Moneypenny's timeliness in service delivery. For instance, one client highlighted that Moneypenny always completes their work in a timely manner, ensuring prompt responses to client inquiries. Another client noted their team is friendly, timely, and responsive to requests, quickly correcting any issues. However, there were concerns about occasional lapses in service consistency, indicating room for improvement in maintaining timely communication and service quality over time.-
Voice Services Solution for Renovation Business
5.0 Aug 6, 2019During the first 45 days while our account was still in onboarding we received a few pulse checks from them to ensure all was good. Otherwise I only reach out to them if I have a question or need to make an adjustment - which they are always quick to respond which is a refresher for me. Their customer service has been excellent. They are quick to respond and get any issues or changes handled asap.
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Call Center Services for Nonprofit Organization
5.0 Feb 28, 2022Moneypenny’s project management is great, always doing their work in a timely manner. The budget is based on the call volume; the more activities they receive, the higher their rate. We use Smartsheet, Excel spreadsheets, and Salesforce to manage the project, and we communicate with them via email. Still, if we need something quickly, we contact them via phone calls.
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Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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Call Center Services for Water Well Drilling Company
0.5 May 4, 2026They did deliver products on time but the charges were not as expected.
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Was this helpful?
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly praising their initial onboarding and customer service. Clients appreciated timely delivery of services, although some noted unexpected charges and inconsistent service quality over time. Specific feedback indicated a desire for improved ongoing customer support and clearer communication regarding terms of service. Overall, while the company demonstrates strong capabilities, there are areas identified for enhancement.Was this helpful?
Industry Experience
VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Baton Rouge, LA
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistTelesec, Inc. Is a small call center company. They provide Call Center Services and Back Office Outsourcing and were launched in 1972.
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UndisclosedUndisclosed10 - 49New Iberia, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCall center company Let Us Answer specializes in Call Center Services. They are located in New Iberia, Louisiana.
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UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesPhone answering service A & M Answering Service was established in 1976. The team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
100% Call Center ServicesFocus Areas
70% Answering services30% Inbound appointment schedulingA1 Professional Answering Service is a call center company. The team focuses on Call Center Services and is located in Lafayette, Louisiana.
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UndisclosedUndisclosed10 - 49Lafayette, LA
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
60% Answering services20% Inbound appointment scheduling20% Virtual receptionistPhone answering service Always Connected USA is located in Lafayette, Louisiana. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Carencro, LA
Services provided
50% Call Center Services30% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistLaunched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Erath, LA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesALS Solutions LLC. Is a call center company. Their small team of employees is in Erath, Louisiana. Their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Covington, LA
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
80% Answering services20% Virtual receptionistCall center The Doctors' Exchange, Inc provides Call Center Services and Back Office Outsourcing. They were founded in 1921.
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UndisclosedUndisclosed10 - 49Covington, LA
Services provided
12% Call Center Services25% Advertising25% Web Design +313% HR Consulting13% Sales Outsourcing12% HR OutsourcingFocus Areas
100% Answering servicesAdvertising company Trackable Lead Generation was launched in 2011. The team offers Advertising and Web Design.
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List of the Top Baton Rouge Answering Services Companies
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UndisclosedUndisclosed10 - 49Baton Rouge, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services80% Answering services20% Other -
UndisclosedUndisclosed10 - 49New Iberia, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Lafayette, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed10 - 49Lafayette, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services70% Answering services -
UndisclosedUndisclosed10 - 49Lafayette, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services60% Answering services20% Other -
UndisclosedUndisclosed50 - 249Carencro, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services40% Answering services50% Other -
UndisclosedUndisclosed2 - 9Erath, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed50 - 249Covington, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services80% Answering services20% Other -
UndisclosedUndisclosed10 - 49Covington, LA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Call Center Services100% Answering services88% Other
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