Top Phone Support Services in Vietnam
16 Companies
List of the Top Vietnam Customer Service Phone Support Companies
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Kyanon Digital
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$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, VietnamServices provided
10% Customer Service Outsourcing15% Mobile App Development10% AI Development +710% Custom Software Development10% E-Commerce Development10% Generative AI10% IT Staff Augmentation10% Low/No Code Development10% Web Development5% AI AgentsFocus Areas
25% Phone Support Services40% Order Processing & Taking25% Chat Support Services +110% Email Support ServicesSee all 34 projectsKyanon Digital is a versatile technology company specializing in web and app development, UI/UX design, and digital transformation solutions. Reviews indicate a mixed feedback profile, with approximately 70% of reviewers appreciating their technical expertise, project management, and transparency. However, around 30% noted challenges such as feature deficiencies and project delays. They are commended for their professionalism, user-centric approach, and ability to integrate seamlessly into client teams.
Reviews mention Communicative
Clients consistently praised Kyanon Digital for their exceptional communication skills throughout various projects. One client highlighted the 'clear communication, agile workflows, and strong commitment to quality' during the development process. Another noted that the project manager maintained regular updates, facilitating easier communication. Overall, the sentiment towards Kyanon Digital's communicative approach is highly positive, with clients appreciating their responsiveness and organizational efficiency in managing projects.-
Mobile App Development for Communication Platform
5.0 Dec 16, 2021The project management was good — I liked how Kyanon Digital organized the development. Kyanon Digital’s scheduling was great. The project was managed entirely in Asana, which was very efficient because it streamlined communication and app fixes.
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Web Development for Insurance Company
5.0 Sep 15, 2025Their team demonstrated exceptional technical proficiency, especially in UI/UX design and full-stack development. From the initial discovery phase to final delivery, they maintained clear communication, agile workflows, and a strong commitment to quality. What stood out most was their user-centric approach—they took the time to understand our business goals and crafted solutions that were not only visually compelling but also highly functional and scalable.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Kyanon Digital reveal a mixed sentiment. One client praised their effective project management and significant performance improvements, noting a 40% increase in page load speed and a 25% rise in user sign-ups. Conversely, another client expressed dissatisfaction due to delays and inadequate communication, citing a 90-day late delivery and frequent changes in project management. Overall, while some clients commend Kyanon Digital's capabilities, others highlight critical areas needing improvement.Was this helpful?
Industry Experience
Kyanon Digital has demonstrated strong expertise across various industries, including eCommerce, Insurance, Education, Business Services, Automotive, and Hospitality. In eCommerce, they were noted for their app development, although some clients reported project delays. The Insurance and Education sectors praised their user-centric design and effective communication. In Business Services, their ability to seamlessly integrate skilled professionals was highlighted. Overall, Kyanon Digital is well-suited for projects in eCommerce and Insurance, while also delivering value in Education and Business Services.
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eCommerce Advertising & marketing Automotive Other industries IT Services Consulting Human Resources Construction Telecommunications Manufacturing Healthcare Business services Insurance Education Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates a mixed sentiment regarding Kyanon Digital's cost and value for money. Many clients appreciated the company's pricing, stating it fit their budget and provided good value. For instance, one client noted that Kyanon Digital's pricing was a key factor in their decision to engage them. However, some reviews pointed out issues with project delays and missing features, leading to concerns about the overall value received for the investment. Overall, while Kyanon Digital is seen as cost-effective, there are calls for improved delivery and feature completeness.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention Great project management
Clients have consistently praised Designveloper for their effective project management, highlighting clear communication and timely deliverables. One client noted, 'Their structured yet flexible approach made the collaboration smooth and dependable.' Additionally, they were commended for their responsiveness to feedback and proactive identification of potential delays. Overall, the sentiment reflects a strong appreciation for Designveloper's ability to manage projects efficiently while maintaining a high level of client engagement.-
Web App Development for Education Company
5.0 Jul 21, 2025Designveloper’s project management was highly effective. They maintained clear communication, provided regular updates, and were quick to adjust based on our feedback. Most deliverables were completed on time, and they were proactive in flagging any potential delays early. Their structured yet flexible approach made the collaboration smooth and dependable.
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Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
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Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
0 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Outsourced has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting their efficiency and expertise. One review noted a 100% satisfaction rate in customer service outcomes, emphasizing timely project delivery and effective communication. Additionally, 100% of reviewers expressed appreciation for the quality of service provided, specifically regarding troubleshooting and customer support. Overall, Outsourced demonstrates strong capabilities in enhancing customer satisfaction and resolving technical issues.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (10)Ho Chi Minh City, Vietnam
E. Town Central, 11 Doan Van Bo, Ward 13, District 4
Ho Chi Minh City, Vietnam 70000010 - 15
+61 2 8103 3124
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
15% Phone Support Services40% Order Processing & Taking25% Email Support Services +120% Chat Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Reviews mention Communicative
Clients commend DIGI-TEXX VIETNAM for their exceptional communication skills, highlighting their responsiveness and prioritization of client needs. One client noted 'great communication' and 'excellent reaction time,' while another emphasized their frequent engagement and willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's communicative nature, contributing to successful project outcomes and efficient teamwork.-
QA Services for Family History Company
5.0 Jan 16, 2024Great communication. Excellent reaction time and prioritization. Email or Messaging App.
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Report Outsourcing for Due Diligence Firm
5.0 Feb 21, 2019They’re highly engaged with our team and communicate with us frequently. We have bi-weekly calls to discuss any issues or concerns. Whenever we have questions, they’re willing to work with us toward a solution. We appreciate their communicative nature, too.
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Industry Experience
DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
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Financial services Business services Retail IT Services Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
46% Customer Service Outsourcing30% Back Office Outsourcing24% Call Center ServicesFocus Areas
25% Phone Support Services35% Chat Support Services30% Email Support Services +110% Order Processing & TakingCustomer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Services provided
27% Customer Service Outsourcing28% Call Center Services15% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting5% HR Consulting5% RecruitingFocus Areas
44% Phone Support Services34% Chat Support Services22% Email Support ServicesTHIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999District 7, Vietnam
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +515% IT Staff Augmentation10% Call Center Services10% HR Consulting10% HR Outsourcing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read moreSee All Locations (2)District 7, Vietnam
1489 Đường Nguyễn Văn Linh
District 7, Vietnam 1489401 - 500
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Services provided
22% Customer Service Outsourcing33% Call Center Services15% Digital Strategy +410% Advertising10% Direct Marketing5% Branding5% Market ResearchFocus Areas
25% Phone Support Services75% Order Processing & TakingIT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
50% Customer Service Outsourcing50% Content Moderation ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesHeadquartered in Hanoi, Vietnam, Leap Steam is a Customer Service Outsourcing and Content Moderation Services company. They offer Customer Service Outsourcing and Content Moderation Services.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesCallUS Call Center is a call center service headquartered in Ho Chi Minh City, Vietnam. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Long Bien, Vietnam
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Translation +610% Call Center Services10% HR Consulting10% Sales Outsourcing10% Staffing10% Transcription5% RecruitingFocus Areas
50% Phone Support Services50% Order Processing & TakingTobpos Vietnam is a Back Office Outsourcing company. Their midsize team is based in Long Bien, Vietnam. Their services include Back Office Outsourcing and Translation.
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UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
40% Phone Support Services20% Chat Support Services20% Email Support Services +120% Order Processing & TakingP.A Việt Nam is a phone answering service based in Hồ Chí Minh, Vietnam and Hà Nội, Vietnam. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
20% Customer Service Outsourcing50% Call Center Services30% CRM Consulting and SIFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingLaunched in 2015, South Telecom is a call center company. The team focuses on Call Center Services and CRM consulting and SI.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
55% Customer Service Outsourcing30% Recruiting15% Call Center ServicesFocus Areas
27% Phone Support Services73% Email Support ServicesMP Telecom, a Customer Service Outsourcing company, was established in 2002. The large team offers Customer Service Outsourcing and Recruiting.
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$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing30% IT Managed Services +115% Call Center ServicesFocus Areas
100% Phone Support ServicesNMS Callcenter is a Back Office Outsourcing company. Headquartered in Ha Noi, Vietnam, the agency provides Back Office Outsourcing and IT managed services.
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$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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See All Locations (16)Ho Chi Minh City, Vietnam
Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA10 - 15
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List of the Top 3 Vietnam Customer Service Phone Support Companies
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$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
32.8/40.016.6/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing67% Phone Support Services90% Other -
$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Ability to deliver
26.8/40.017/20 Reviews2.7/10 Clients & Experience7.1/10 Market PresenceService focus
20% Customer Service Outsourcing15% Phone Support Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
46% Customer Service Outsourcing25% Phone Support Services54% Other -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
27% Customer Service Outsourcing44% Phone Support Services73% Other -
UndisclosedUndisclosed250 - 999District 7, Vietnam
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
22% Customer Service Outsourcing25% Phone Support Services78% Other -
$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
$5,000+< $25 / hr50 - 249Long Bien, Vietnam
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing40% Phone Support Services70% Other -
UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing30% Phone Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Customer Service Outsourcing27% Phone Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
22.9/40.016.2/20 Reviews1.3/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Ho Chi Minh City, Vietnam
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other
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