Top Customer Support Services in Serbia
20 Companies
List of the Top Serbia Customer Support Companies
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SerbiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves SerbiaServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Well-organized projects
Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.
Read Full Review -
Customer Support & Back-Office Work for Software Company
5.0 Feb 5, 2020We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.
Read Full Review
Was this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves SerbiaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
-
-
Valoris Center
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr250 - 999Beograd, SerbiaServices provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
1 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
View projects from:
This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Beograd, Serbia
Services provided
35% Customer Service Outsourcing25% Call Center Services20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a Customer Service Outsourcing company specializing in providing 24/7 customer support solutions. The reviews reveal a mixed feedback with 75% positive remarks highlighting their flexibility, dedication, and high-quality support, while 25% indicate issues with ownership and service reliability. Approximately 50% of reviewers emphasize their strong project management and proactive communication.
11 of 14 reviews are 5 stars13 new reviews for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
25 of 31 Customer Service Outsourcing reviews are 5 stars13 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Fiber Verification Co
5.0 — SupportYourApp provided customer support services for a fiber verification company. The team was responsible for all aspects of the client's customer success. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Beograd, Serbia
Milutina Milankovića 9ž
Beograd, Serbia 1107010 - 15
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves SerbiaServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
Reviews mention Timely
The sentiment regarding timeliness in reviews for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, one client highlighted a 50% reduction in average response time after implementing their services, while another mentioned fewer missed calls and better organization of service requests. Overall, feedback emphasizes the company's reliability and punctuality in delivering services, with no significant areas for improvement identified in this aspect.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
Read Full Review -
Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
Read Full Review -
Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
Read Full Review -
Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
Read Full Review -
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
Read Full Review
Was this helpful?
26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
View projects from:
This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
-
$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +4 services15% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.Was this helpful?
-
$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 10 projectsmorph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with Morph's project organization, highlighting their responsibility regarding deadlines and timely deliveries. One client noted that Morph often completed tasks ahead of schedule, allowing additional review time. The structured approach not only facilitated a smooth workflow but also resulted in a significant increase in website traffic and improved lead quality. Overall, the sentiment reflects confidence in Morph's ability to manage projects effectively.-
Web UI/UX Design for Recruitment Agency
5.0 Dec 15, 2021They are very responsible when it comes to deadlines. Sometimes, they even finish the job prior to the deadline, which is great, so we can have more time to review everything.
Read Full Review
Was this helpful?
Industry Experience
Morph has demonstrated expertise across various industries, including eCommerce, Software, Consumer Products, Human Resources, Environmental Services, IT Services, and Financial Services. Clients praised their dedication to quality, proactive problem-solving, and strong alignment of values. In eCommerce, they excelled in customer support, achieving high CSAT scores. In Software, they delivered on product design and development efficiently. Overall, the feedback reflects a positive sentiment, highlighting Morph’s impact in optimizing operations and fostering growth across diverse sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services IT Services Financial servicesWas this helpful?
View projects from:
Was this helpful?
See All Locations (2)Beograd, Serbia
Žorža Klemansoa 19
Beograd, Serbia 1100076 - 100
+14246664366
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Пожаревац, Serbia
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Sales Outsourcing +1 service10% Social Media MarketingSee all 2 projectsFyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.
2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Fyxer Industries Ltd provides customer support and design services for a software company. Their work includes handling customer service via email and phone and delivering custom designs and Read moreWas this helpful?
Industry Experience
Fyxer Industries Ltd has demonstrated expertise in the consumer products & services and software industries. Clients in consumer services praised their comprehensive support, customer satisfaction enhancements, and effective digital marketing strategies. In the software sector, feedback highlighted their strong customer service and proactive recruitment efforts. Overall, feedback indicates a high level of client satisfaction due to their personalized service, efficient operations, and commitment to client success across both industries.
Read All ReviewsSelect Industry to see insights
Software Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.Was this helpful?
View projects from:
Was this helpful?
-
UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +10 services5% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Reviews mention Communicative
Clients consistently highlight Silver Bell Group's strong communication skills and responsiveness. One client noted, 'The responsiveness has been a strong point of SBG,' emphasizing quick replies to various requests. Additionally, deliverables were provided within reasonable timeframes, showcasing clear communication. While there were occasional lapses in document timelines, these issues were resolved effectively, reflecting the team's adaptability and professionalism. Overall, the sentiment regarding communication is highly positive, with clients appreciating the proactive and personalized support.-
HR Services for Business Dev Company
5.0 Jul 28, 2025Deliverables were consistently provided within reasonable timeframes and with clear communication. The responsiveness has been a strong point of SBG. Across multiple threads, their project managers responded quickly to requests for: Contract expiration overviews, Salary benchmarks and corrections, Document signing, and agreement finalisation.
Read Full Review
Was this helpful?
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$25 - $49 / hr10 - 49Beograd, Serbia
Services provided
60% Customer Service Outsourcing30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Let's Process IT is a Customer Service Outsourcing company founded in 2021. Located in Beograd, Serbia, the team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Niš, Serbia
Services provided
100% Customer Service OutsourcingYolina Desk is a Customer Service Outsourcing company founded in 2025. The team provides Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Finance & Accounting Outsourcing (FAO) +2 services10% Back Office Outsourcing5% Content MarketingCustomer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$5,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
35% Customer Service Outsourcing35% Digital Strategy30% Content MarketingEstablished in 2019, CIIB GmbH is a Digital Strategy company. Their services include Digital Strategy and Customer Service Outsourcing.
Read moreSee All Locations (2)Beograd, Serbia
5 Terazije
Beograd, Serbia 1100076 - 100
Was this helpful?
-
$1,000+< $25 / hr10 - 49Novi Sad, Serbia
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service10% Sales OutsourcingRely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
Read more -
$5,000+< $25 / hr10 - 49Beograd, Serbia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesAMC Global Solutions is a Beograd, Serbia-based call center company and Customer Service Outsourcing company. Founded in 2023, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9Novi Sad, Serbia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Email Marketing +2 services5% Conversion Optimization5% Direct MarketingNova Concept is a call center company. Founded in 2021, the company is located in Novi Sad, Serbia. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
15% Customer Service Outsourcing27% Call Center Services18% Back Office Outsourcing +8 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% Business Consulting5% Corporate Training & Coaching5% HR Outsourcing2% Recruiting2% Staffing1% HR ConsultingLalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing65% Call Center Services15% IT Managed ServicesEURODESK, an answering service company, was founded in 2011. The team offers Call Center Services and Customer Service Outsourcing and is located in Beograd, Serbia.
Read more -
UndisclosedUndisclosed10 - 49Beograd, Serbia
Services provided
75% Customer Service Outsourcing25% Call Center ServicesEximious.Support is a Customer Service Outsourcing company. The Beograd, Serbia-based firm was launched in 2017. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Jagodina, Serbia
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing20% Call Center Services +1 service10% Sales OutsourcingAlmi Remote Assistant Services is a Back Office Outsourcing company in Jagodina, Serbia. Established in 2017, the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Beograd, Serbia
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingCallosseum Call Centre is a call center company in Beograd, Serbia. They specialize in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Call Center Services20% Custom Software DevelopmentIntelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
Read moreSee All Locations (4)Beograd, Serbia
Pancevacki Put 38 P.C.
Beograd, Serbia 1100016 - 20
+381 113319317
Was this helpful?
-
UndisclosedUndisclosed50 - 249Beograd, Serbia
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingICM International Call Center Marketing is a call center service launched in 2014. The team specializes in Call Center Services and Sales Outsourcing and is located in Beograd, Serbia.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Serbia Customer Support Companies
-
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
32/40.017/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Ability to deliver
33.6/40.016.2/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Пожаревац, Serbia
Ability to deliver
23.2/40.017/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Beograd, Serbia
Ability to deliver
26.9/40.017.6/20 Reviews2.8/10 Clients & Experience6.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Beograd, Serbia
Ability to deliver
6.6/40.00/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Niš, Serbia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
5.2/40.00/20 Reviews1.2/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+$25 - $49 / hr50 - 249Beograd, Serbia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Novi Sad, Serbia
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr10 - 49Beograd, Serbia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed< $25 / hr2 - 9Novi Sad, Serbia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Beograd, Serbia
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Beograd, Serbia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Beograd, Serbia
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Beograd, Serbia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Customer Service Outsourcing25% Other -
$1,000+$25 - $49 / hr2 - 9Jagodina, Serbia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Beograd, Serbia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Beograd, Serbia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
Get personalized agency matches based on your project goals.