MyOutDesk

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of CareComply, an AI-powered tool for nursing homes that monitors EMR documentation in real-time, flags potential regulatory violations, and guides staff to ensure compliance and improve patient care.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MyOutDesk?

We needed help scaling our team fast.

SOLUTION

What was the scope of their involvement?

MyOutDesk has helped us hire an executive assistant. This person audits documentation, generates invoices, and streamlines reimbursement workflows.

What is the team composition?

We’ve worked with 2–5 teammates from MyOutDesk.

How did you come to work with MyOutDesk?

Someone referred them to me, and their pricing fit our budget.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MyOutDesk has helped us realize hundreds of thousands of dollars in reimbursement revenue. Before working with them, we were bottlenecked by our bandwidth.

How did MyOutDesk perform from a project management standpoint?

MyOutDesk’s project management is good; they deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rachel (Director of Client Success) is easy to work with.

Are there any areas they could improve?

They could give better internet to their team members.

BACKGROUND

Please describe your company and position.

I am the Operations Director of Brightstar Care West Portland

Describe what your company does in a single sentence.

In home care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyOutDesk to accomplish?

• Help with Recruiting and onboarding

SOLUTION

How did you find MyOutDesk?

Referral

Why did you select MyOutDesk over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from MyOutDesk were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourcing, interviewing, hiring and onboarding new hires to the organization. Increase in amount of hire year over year by 10%

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased hiring rate and field employee retention

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Goals and projects were me on time. 

What was your primary form of communication with MyOutDesk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their quick hiring and onboarding process of virtual professionals impressed us.

Are there any areas for improvement or something MyOutDesk could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the HR Manager of BrightStar Care of Denver

Describe what your company does in a single sentence.

We are a home health care company that provides CNA and nursing care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyOutDesk to accomplish?

• Recruiting & HR Support

SOLUTION

How did you find MyOutDesk?

Referral

Why did you select MyOutDesk over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MyOutDesk were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Recruiting from beginning to end (ad managment, applicant reach out, prescreen, intreview, orientation invite, documentation completetion, profile managment, document managment, additional tasks as needed).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased NET new hire score from +6 to +26.

Time managment

Recuriting managment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered all tasks on time while maintaining a high level of communication.

What was your primary form of communication with MyOutDesk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Selecting ideal canidatets for me to interview and select for working with our team. They provided me with a FT team member that manages our recruiting department.

Are there any areas for improvement or something MyOutDesk could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Office Manager of All American Gutter Protection

Describe what your company does in a single sentence.

Sell and install gutters and gutter guards. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyOutDesk to accomplish?

• Evening and weekend coverage

SOLUTION

How did you find MyOutDesk?

Referral

Why did you select MyOutDesk over others?

Referred to me

How many teammates from MyOutDesk were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Answering calls to schedule installations and administrative duties to schedule out jobs in our system. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

NA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has quickly handled any needs presented. 

What was your primary form of communication with MyOutDesk?

Virtual Meeting

What did you find most impressive or unique about this company?

Very organized. 

Are there any areas for improvement or something MyOutDesk could have done differently?

NA

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager of a property management company for residential homes.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with MyOutDesk?

We needed help with work orders, tenant communications, and billing.

SOLUTION

What was the scope of their involvement?

MyOutDesk has provided us with a virtual assistant who has given us mini standards of practice about real estate transactions. The VA handles tenant inquiries, processes work orders, and manages billing directly.

What was the team composition?

We’ve worked with one teammate from MyOutDesk.

How did you come to work with MyOutDesk?

We found them through an online search. We chose them over other options because they had high ratings, a great culture fit, and company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working together in September 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MyOutDesk has reduced our workload by 30%.

How did MyOutDesk perform from a project management standpoint?

MyOutDesk has delivered on time. We meet every two weeks and then monthly to discuss progress and goals. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

I like that MyOutDesk has been able to provide basic training for their VAs so they’re not going into a job mindlessly.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a medical company. We provide medical and nonmedical home care services for clients of all ages. We also offer healthcare staffing solutions to corporate clients, matching them with qualified caregivers and support 24/7.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MyOutDesk?

We needed help with our administrative tasks.

SOLUTION

What was the scope of their involvement?

MyOutDesk has been helping us with our administrative tasks, including recruiting, candidate screening, billing, invoice processing, and data filing and management.

What is the team composition?

We work with 2–5 teammates from MyOutDesk.

How did you come to work with MyOutDesk?

MyOutDesk was referred to me. I chose them over other options because they offered good value for the cost.

What is the status of this engagement?

We started working with them in May 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MyOutDesk has been getting the work done. Since they've started working with us, our internal team has been freed up by about 30%.

How did MyOutDesk perform from a project management standpoint?

MyOutDesk has delivered on time. We communicate via virtual meetings.

What did you find most impressive about them?

I'm not sure what to answer for this question.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Please describe your company and position.

 I am the Senior Accountant of a financial services company 

Describe what your company does in a single sentence.

We are a accounting and consulting firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyOutDesk to accomplish?

• For bookkeeping and data entry support

SOLUTION

How did you find MyOutDesk?

Other

Why did you select MyOutDesk over others?

Other

How many teammates from MyOutDesk were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We regularly onboard clients and process their books and bankfeeds and do financial closes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Supports the team and works through tasks, keeping us ahead. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Norman is an exceptional addition to the team, and we cannot do it without him. He is willing to take on new assigments and achieves all deadlines.

What was your primary form of communication with MyOutDesk?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people you have on staff. We adore the two on our team.

Are there any areas for improvement or something MyOutDesk could have done differently?

Not that I can think of at the moment

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of Hamilton Zanze, a real estate company. We specialize in multifamily real estate investments and 1031 exchange properties, providing tax-efficient cash flow and long-term appreciation as owner-operators for our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MyOutDesk?

We needed help with underwriting and deal pipeline.

SOLUTION

What was the scope of their involvement?

MyOutDesk has been helping us with underwriting 20–50 properties per week.

What is the team composition?

We’ve been working with 2–5 teammates from MyOutDesk.

How did you come to work with MyOutDesk?

We found them through a referral. We chose them over other options because their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working together in October 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MyOutDesk has finished the underwritings, which have been very helpful for our portfolio work when looking at 5+ asset portfolios. Moreover, we’ve been able to evaluate more deals.

How did MyOutDesk perform from a project management standpoint?

MyOutDesk’s project management has been good. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

MyOutDesk’s team is self-sufficient and independent.

Are there any areas they could improve?

We hired a second analyst, and she wasn’t up to speed as much as our first analyst was. She wasn’t as good at Excel.

BACKGROUND

Please describe your company and position.

 I am the Practice Manager of a mental health practice.

Describe what your company does in a single sentence.

Mental Health Practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyOutDesk to accomplish?

• Assist with customer service
• phone calls
• chart audits

SOLUTION

How did you find MyOutDesk?

Online Search

Why did you select MyOutDesk over others?

• Pricing fit our budget
• Great culture fit

How many teammates from MyOutDesk were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to hire someone that could help our company maintaine our repuations of prompt responses to patinet calls, texts, emails, faxes, and voicemails. With Kim's addition to the team, we have been able to accomplish this. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

reduced unanswered call volume

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kim has met every deadline and has been very efficient. 

What was your primary form of communication with MyOutDesk?

Virtual Meeting

What did you find most impressive or unique about this company?

They have very compatible candidates.

Are there any areas for improvement or something MyOutDesk could have done differently?

It would be nice to have a little more time to review candidates before making a decision. Luckly we have not had any issues with Kim, but when we reach out to hire additional staff, it would be nice to have more time to discuss before picking 

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Elevated Seasons, a construction company. We specialize in providing exceptional design and installation services, delivering creative and high-quality projects that bring value and satisfaction to clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MyOutDesk?

We needed help with administrative and office tasks.

SOLUTION

What was the scope of their involvement?

MyOutDesk provides us with virtual professional services. The team handles inbound and outbound calls, calendar management, social media posts, client follow-ups, and platform research and development, among other tasks.

What is the team composition?

We work with 2–5 teammates from MyOutDesk.

How did you come to work with MyOutDesk?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost. Additionally, after speaking with their representatives, I saw how honest and dedicated they were.

How much have you invested with them?

We've spent around $10,000–$50,000.

What is the status of this engagement?

We started working with them in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our hire has been exceptional. MyOutDesk has relieved me of all office responsibilities, which has allowed us to grow in new areas and increase our efficiency. Overall, they've provided a lot of help and growth. We've saved around 40 hours per week.

How did MyOutDesk perform from a project management standpoint?

MyOutDesk always delivers on time. We communicate through virtual meetings.

What did you find most impressive about them?

Their communication and diligence are impressive.

Are there any areas they could improve?

I can't think of anything for them to improve.